Every review we hold for the Horwich office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleIf i could give these people 0 stars i would! I would advise anyone not to use this "service" They are unprofessional and discrminatory. Please avoid at all cost.NegativeQuality, Professionalism, Value
Stacey · 12 June 2021
Agent replied · 11 June 2024
Dear Stacey, I have checked our systems and the only link I can find to your name is that we received an enquiry on a property to let in Blackrod, in which we emailed our requirements and offered a virtual tour in April, in which we did not receive a reply too? Thanks Gemma
★★★★★ 5/5
GoogleMy husband and I have recently rented a property through Regency Estates and feel it is important to remark on how well our case was managed. From initial viewing through to sign up the support and frequent, well communicated updates from Regency were exceptional.
Gemma · 16 August 2023
★★★★★ 5/5
GoogleAs a first time landlord, I simply can not say enough thanks to Regency. The amount of effort and time they put into dealing with all sorts of difficulties is unbelievable. The staffs are always courteous and supportive.
Z · 14 December 2023
★★★★★ 5/5
GoogleI am so happy to rent out my apartment through Maisie of Regency Estates, they are a very professional team and reliable of the property management. I now just ask for their help to manage my apartment every month with 100 % trust on them.
Ven · 12 June 2023
★★★★★ 5/5
GoogleMaisie and Claire are superstars! We were moving back to the UK from the Cayman Islands and needed a house ASAP. They helped us out with everything, were super attentive and friendly. We couldn't of asked for more!
Danni · 23 November 2023
★★★★★ 5/5
GoogleI cannot find any faults with regency. The staff are very helpful, so polite. It was the first time I have ever sold a property, and It was 6 months of hell with being let down, and awkward buyers. Can not thank them enough.
Yvonne · 12 June 2023
★★★★★ 5/5
GoogleFrom first viewing with Kelly Hornby to then dealing with Beth Morris the Lettings Consultant regarding rental of a property. The service has been informative and responsive all the way, answering all my question efficently , dealing with our progress making it stressless. Looking forward to picking up our keys. Would recommend Regency they are first class.PositiveResponsiveness, Quality, Professionalism
Sharon · 29 August 2021
★★★★★ 5/5
GoogleRegency Estates are a really good company I would recommend then to anybody. The staff are all so welcoming and very efficient, I've no negatives to say, very good.
Philip · 12 May 2024
★★★★★ 5/5
GoogleRegency Estates have been nothing less than superb in the 17 years I have been dealing with them. They answer all questions
in an efficient and timely manner. All aspects of there business is superb. I cannot recommend them highly enough.
Gerard · 16 August 2023
★★★★★ 5/5
GoogleRegency were the estate agents for the sale of my house.
The sale was handled with a very high level of professionalism by Eloise, Saffron and Nick.
I would highly recommend them to anyone selling their home in that area.
Rob · 29 August 2023
★★★★★ 1/5
GoogleStaff react fairly rude, we had an offer accept on a property but they continued to show people round which ended up us losing our dream house.
Michael · 12 June 2021
Agent replied · 11 June 2024
Hi Michael,
As you are aware you were not proceedable at the time of making an offer. As you … More
★★★★★ 5/5
GoogleBeen dealing with Regency for rental and sales of property, they always give the best advise and great communication. I wouldn't hesitate to continue to work with great people - 5 star all the way.
Yogesh · 14 December 2023
★★★★★ 5/5
GoogleRegency Estates, Gemma Moss and all the team have always given myself a professional, personal service, whether renting or selling property often going above and beyond, ten out of ten ! Very Impressive !
David · 14 December 2023
★★★★★ 5/5
GoogleEfficient and helpful solicitors! They helped us buy our first home together, thank you.
1087439710 · 25 November 2024
★★★★★ 1/5
GoogleBad communication between agents, one tells one thing other different that potentially lost of property because of that.
John · 12 June 2022
Agent replied · 11 June 2024
Hi John,
I have checked with our team here, unfortunately we do not know what this is regarding? Can I help resolve this issue? Kind regards Gemma, Letting's Manager, gemma@regencyestates.co.uk 01204 695919
★★★★★ 1/5
GoogleWould not use these agents again and would not recommend them to anybody
Very unprofessional when dealing with my sale and passed on information to my ex husband
Joules · 12 June 2020
Agent replied · 11 June 2024
Hi Julie, it is disappointing to read a negative review after the time & sensitivity we took with your sale & purchase, however we will take your feedback into account moving forward.
Regards
Vanessa
★★★★★ 5/5
GoogleVery friendly service and very friendly staff helpful ,they have good work team. Excellent. Would recommend them.
Sylvia · 12 June 2022
Agent replied · 11 June 2024
Thank you Sylvia, hope you are enjoying your new home 😃 …
★★★★★ 5/5
GoogleThey demonstrate exceptional speed and efficiency in addressing boiler breakdowns, plumbing issues, and tenant concerns related to lettings. Their responsiveness ensures a swift and effective resolution to maintain a seamless service.
Haroon · 14 December 2023
★★★★★ 5/5
GoogleVery responsive with really good attitude
Very satisfy
Yanir · 16 January 2025
★★★★★ 5/5
GoogleMaisie and Claire are superstars! We were moving back to the UK from the Cayman Islands and needed a house ASAP. They helped us out with everything, were super attentive and friendly. We couldn't of asked for more!
Danni · 12 June 2023
★★★★★ 5/5
GoogleI'm really pleased with the experience I received from one of the agents here, really cares about your situation and is very communicative. Excellent service, I do recommend using these agents.
Jordan · 14 November 2023
★★★★★ 4/5
GoogleGood communication and friendly.
Julie · 12 June 2023
Agent replied · 11 June 2024
Hi Julie, thank you for the positive review. We hope you're keeping well!
Regards,
Jodie
★★★★★ 5/5
GoogleAmazing service. Great customer support throughout the process especially from Saffron and Elouise. Wouldn’t hesitate to recommend.
Sarah · 25 July 2024
★★★★★ 5/5
GoogleI found this Maisie to be very helpful and professional.
I would have no reservations in recommending her to any individuals requiring letting or renting of property.
Ian · 13 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
