Regency Estates Horwich reviews

★★★★★ 5/5

Google

First time using Regency Estates and they were brilliant. Great service especially by Sue Churchouse who was dealing with my porperty purchase. Sue made sure the process goes smoothly and kept me upto date with everything.

Asim · 13 December 2025

★★★★★ 5/5

Google

Hi Really great company to work with.Sue was really easy to talk to. Went above and beyond to help me with my purchase. Nothing was to much trouble. Many thanks Sue. A credit to Regency estates. Paul.

Paul · 11 November 2024

★★★★★ 5/5

Google

I recently had the pleasure of both buying and selling a property with Regency Estates, and I must say, my experience with them was nothing short of exceptional. Without hesitation, I can wholeheartedly recommend their services to anyone in need of real estate assistance. Throughout the entire process, I received top-notch professionalism and care from Mia and Nick. They were there for me every step of the way, offering expert guidance and support whenever I needed it. Their dedication and commitment to ensuring a smooth and successful transaction were truly remarkable. Thanks to Mia and Nick, I felt confident and well-informed at every stage of the buying and selling process. Their expertise and attention to detail made all the difference, and I couldn't be happier with the outcome. In conclusion, if you're looking for a real estate agency that goes above and beyond for their clients, look no further than Regency Estates.

S · 27 March 2024

★★★★★ 5/5

Google

Our house sale went through today took just under 6 weeks from viewing to completion. Vanessa handled our sale and I couldn't fault her throughout the whole process. Proffessional, positive, prompt response and basically couldn't fault the whole process. Regency went above and beyond even replying to my query out of office hours to help give me peace of mind. Giving 110% and the best personal customer service possible. I would not hesitate to sell or buy from them again. You really can't fault excellent customer service. Good customer service is something we all want to receive but seldom get, I can honestly say Regency couldn't have been more helpful or done anything more to make the sale experience any smoother or better. Thanks to all the staff at Regency for their help with a special shout out to Vanessa who really is an absolute star !!! Thanks again guys. Regards Denise WarrenPositiveResponsiveness, Professionalism

Denise · 29 August 2020

★★★★★ 5/5

Google

Thanks you Tina! We would highly recommend regency for dealing with the recent sale of our property. It’s was a lengthy sale but Tina at regency dealt with everything on their side quickly and efficiently and was always available to assist us with anything!

Dante · 12 August 2025

★★★★★ 5/5

Google

I recently had the pleasure of both buying and selling a property with Regency Estates, and I must say, my experience with them was nothing short of exceptional. Without hesitation, I can wholeheartedly recommend their services to anyone in need of real estate assistance. Throughout the entire process, I received top-notch professionalism and care from Mia and Nick. They were there for me every step of the way, offering expert guidance and support whenever I needed it. Their dedication and commitment to ensuring a smooth and successful transaction were truly remarkable. Thanks to Mia and Nick, I felt confident and well-informed at every stage of the buying and selling process. Their expertise and attention to detail made all the difference, and I couldn't be happier with the outcome. In conclusion, if you're looking for a real estate agency that goes above and beyond for their clients, look no further than Regency Estates.

Stoyan · 11 March 2024

★★★★★ 5/5

Google

Firstly we want to say thank you for making our dream home a reality! Eloise was an absolute godsend from start to finish, quick responses, constantly chasing. She is absolutely lovely to deal with and we would still be waiting to complete on the house if it wasn’t for her. Superb contact from start to finish when dealing with Regency for both our sale and purchase. Wouldn’t hesitate to use them again or recommend them to friends and family.

Samantha · 13 March 2024

★★★★★ 1/5

Google

My boyfriend lives in Ringley Lock which is managed by Regency Estate. I visited the agent as we had an issue with the bathroom. The window wouldnt open at all and I had to sort this out. I wanted help as my neighbour did inform me that the caretaker would help. I had no luck so I visited the agent. Meet my Zoe. She is horrid. Unhelpful and needs to have more care with her appearance and body odour. I will ask my boyfriend and get a local window man around. These people are complete cowboys with staff like zoe who cant even be bothered in their personal appearance

Kate · 1 November 2024

★★★★★ 5/5

Google

Fantastic estate agency from start to finish for our purchase. Always readily available to answer all questions and everything ran smoothly. Sue was particular great!

Asif · 20 January 2025

★★★★★ 5/5

Google

Many thanks to the friendly team at Regency Estates for managing my property over 8 years and also selling it. A great family business and Nick is a pleasure to deal with.

Cora · 28 October 2025

★★★★★ 5/5

Google

Good communication during the entire process. There was someone ready to speak to us each time we had some difficulties. Will definitely recommend Regency anytime.

Stewart · 16 January 2025

★★★★★ 5/5

Google

I would just like to say a huge thanks to Regency and a special mention to Elouise who great throughout the process and really helped with the sale.

Emily · 4 December 2024

★★★★★ 5/5

Google

Regency recently sold our house in 8 hours of it being on the market! Every single person we have dealt with has been really helpful, in particular Vanessa who oversaw our sale, Vanessa was constantly chasing up the progress and even responding after hours, nothing was too much. I can't recommend this company enough and their staff are a credit to them! Thankyou Regency

Scott · 12 June 2022

★★★★★ 5/5

Google

Highly recommended estate agents. Mostly dealt with Gemma, who is always professional and prompt with responses. Thank you for your service so far, I look forward to continuing my tenancy with Regency :-)

Chelsea · 3 August 2024

★★★★★ 5/5

Google

Regency have provided me with a great service. Very responsive; always helpful. They went out of their way to resolve a substantial issue with one of my apartments, personally attending on site every time they were needed to ensure that the problem was rectified. I highly recommend Regency as either a letting agent or for management of an entire development.

Matthew · 16 March 2026

★★★★★ 1/5

Google

Worse agency ever dealt with, first experience was the poorest experience as a buyer, enquiry made on a Thursday, no contact till Sat 9am, call missed as we all have a rest day, rang back around 12pm closed, no contact till Wednesday and no viewing offered till following week, excuses constantly given for lack of consistency, communication, lack of transparency for seller also as they lose opportunity of further viewings and wider chance of higher offers, very poor management and sales manager very rude also who has no manners or respect.

Imran · 25 July 2024

★★★★★ 5/5

Google

Very smooth and fast transition. The team was very helpful, especially Aimee! Would 1000 present recommend these are a fantastic estate agents who really do care and help you where they can! Thank you again!

Aaron · 11 August 2025

★★★★★ 5/5

Google

We have worked with Regency for many years carrying out repairs to white goods domestic appliances and installing new appliances in the properties that they manage. Such a great team, all very friendly and helpful nothing is too much trouble and they will do anything possible to help you. It is always a pleasure to work with Regenncy Estates

Nicola · 16 March 2026

★★★★★ 5/5

Google

I dealt with Eloise. She was friendly, efficient and there was no nonsense, as you can often get with some Estate Agents. I also felt that they were honest and overall did a great job. I would recommend Regency Estates to anyone.

Julian · 14 December 2023

★★★★★ 5/5

Google

Having spoken to a couple of other local estate agents it was clear Regency were the more friendly and accommodating agency. Jodie and Saffron were open, friendly and knowledgeable about local properties and pricing. There was no reluctance to tell me what the costs would be and how the selling process works unlike other agencies who seemed coy and reluctant to reveal the details. The whole marketing process went smoothly with photos of the house taken and a great presentation on the website. All the online storefronts like RightMove and Zoopla were posted quickly. So good that the house was sold in 7 days! Fantastic. All in all a great experience with Regency. Highly recommended.

Billy · 12 June 2023

★★★★★ 5/5

Google

Fabulous agent! Couldn’t have done anymore for me. Thanks to Nick- always a pleasure - and huge thanks to Eloise who is a total STAR! Highly recommended.

Michaela · 17 August 2024

★★★★★ 5/5

Google

Nick came and gave us a valuation, explaining everything that the team would do for us. Vanessa, Saffron and Mia were exceptionally proactive and helpful throughout our sale. They kept us informed every step of the way. They were very professional and approachable. Nothing was too much trouble. We would highly recommend Regency.PositiveResponsiveness, Professionalism

Deb · 25 August 2022

★★★★★ 5/5

Google

Eloise was very professional - nice company to work with

Roger · 24 December 2024

★★★★★ 5/5

Google

We have dealt with Nick briefly when we viewed a house on behalf of our son and we were both very impressed with his integrity and honesty, so we didn’t hesitate In using Regency for the sale of my Father’s House. Nick was very confident that they could sell the house easily and for the best price and that is exactly what happened. The sales process has gone reasonably smoothly and any hitches have been nothing to do with either Regency Estates or in fact our solicitors whom Regency recommended. Saffron and Vanessa who have dealt with the sale have kept us updated frequently without me having to chase them and in fact my sons have recently bought a property advertised by Regency and have said they are the best Estate Agents they have dealt with! We would have no hesitation in recommending Regency Estates for either a house sale or rental property as they have been professional, efficient, honest and scrupulous, everything you might expect but not always get from an Estate Agents!PositiveResponsiveness, Quality, Professionalism, Value

Judith · 12 June 2022