Trusted Agent profile · Horwich · Lancashire
Verified
★★★★★
203 reviews across 1 platform
104 Winter Hey Lane, Horwich, Lancashire, BL6 7PJ
Lancasters Estate Agent's office in Horwich, Lancashire, at 104 Winter Hey Lane, is rated 4.7 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.7.
Every review we hold for the Horwich office, from every platform, shown as written. First names only.
5/5
GoogleWe can' t thank the team at Lancasters enough for all the help in putting our house for sale with them! We had previously been on with another agent, but we made the right decision and went to Lancasters. Ben went out of his way to help and …
5/5
GoogleI have this week just completed the sale of my Mothers house and would like to thank all of the team at Lancasters for the friendly efficient and professional way they handled the sale. From the initial valuation, right through to the …
Thank you Les for taking the time to leave a review, it really is appreciated. It was such a pleasure to deal with you! Wishing you all the best.
5/5
GoogleGreat service from start to finish. Helped make the move go smoothly, kept us updated through the process. Highly recommend
thank you for your review, good to know the move went smoothly from your perspective too! Take care and best wishes.
5/5
GoogleRob ws very helpful and informative with the sale and purchase of my property, would highly recommend and use again
Thank you Sara for your kind feedback. Hope you're settling in well.
5/5
GoogleWe recently purchased our property through Lancasters and what a difference to the Estate Agents who sold my house. Lancasters showed me what an Estate Agents should be - active, responsive and interested. Should I ever decide to sell my house these are the people I will be calling. Wonderful service.
It was a delight to be able to assist you in your purchase. Thank you for your kind words and for taking the time to leave a review. We do hope to work with you again in the future. All the best in your new home. :-)
5/5
GoogleWe have used Lancasters Estate agents twice over the years and on both occasions they have been very professional and supportive throughout the sale process. The members of staff are in regular contact with you throughout, offering advice if needed. They are all extremely friendly and are committed to giving their customers the best best possible service. I wouldn't hesitate in recommending Ben, Rebecca & the team for your house sales.
5/5
GoogleExcellent service - timely communications, automated viewing request notifications and feedback and great advice. I’ve sold 4 houses this year whilst administering an estate and Lancaster’s stand well out from the crowd 👍 …
Thanks so much for your review. It has been a pleasure working with you. We wish you all the best.
5/5
GoogleTotally professional whilst providing that, often elusive, magical personal touch, Ben and his team were a joy to deal with. Always one step ahead during the sale process whilst demonstrating excellent people, problem solving and …
5/5
GoogleHighly recommend this estate agent. Always on hand and quick to respond to any questions we had. Professional and friendly, we were very glad to have chosen them. A great team!
Thanks Lucy, it's been a pleasure dealing with you. We wish you all the best.
5/5
GoogleMatt N and the team were wonderful in helping me find my new home. They were always available on the phone, just the right amount of communication and really helpful. Matt would give me regular updates and really helped things to run smoothly. Would really recommend.
Thank you so much for your kind words. We’re delighted to hear that Matt and the team were able to support you so well throughout your journey. Providing the right level of communication and keeping things running smoothly is exactly what we aim for, so it’s great to know this made a difference. We really appreciate your recommendation and wish you all the best in your new home.
4/5
GoogleVery helpful staff and I'm sorry that we couldn’t do business after all
Ahhh thanks Angela, it was nice to meet you regardless. And if we can help in the future, you know where we are. Kind regards.
5/5
GoogleWe recently used Lancasters to sell our house! We are so glad that we chose them out of the many other estage agents in Horwich as they well and truly exceeded our expectations, whilst also working through unprecedented times. They were not …
Thank you so much Pearl, it was a pleasure to deal with you and we are grateful for you taking the time to write a review. We wish you all the best with your onward move and would be delighted to help you again in the future. :-)
5/5
GoogleGreat Service by Ben and the team, we have been searching for over 2 years a couple fell through but Ben stuck by it and we finally got there. Great work Lancasters
5/5
GoogleGreat Service by Ben and the team, we have been searching for over 2 years a couple fell through but Ben stuck by it and we finally got there. Great work Lancasters
5/5
GoogleFantastic, friendly and helpful team. We completed a sale with another estate agent not so long ago and we were not very impressed. However, Ben and his team were really great throughout the whole procedure.
5/5
GoogleSuperb service from the initial meeting and throughout the whole process. We sold and purchased through Lancasters and cannot speak highly enough of their business. Every member of the team that we spoke with, assisted us promptly and …
Thanks so much Leanne, it was a joy to work with you and we were grateful for your patience in the process. So glad we helped you find your dream home too!!
5/5
GoogleLancasters were just amazing, from start to finish. I would certainly recommend to family and friends. Ben carried out a virtual valuation which was clear and informative. The photos were fantastic - the team booked plenty of viewings, …
Thank you Danielle - we are lucky to have such a great team!!
5/5
GoogleVery professional, fully updated throughout the sales process, always quick to respond to any queries and kept all parties in the loop, highly recommended.
Thanks Leigh, your review is much appreciated. Glad you were happy with our service.
5/5
GoogleWe recently sold our house through Lancasters, during a very busy period for sales in the area, and the experience was excellent throughout. Our sale went smoothly, and Lancasters definitely helped with this! Everyone was really helpful …
Thanks Claire, we will be sure Ben, Danielle and Marc our photographer read your lovely review. It was a pleasure to deal with you and we hope to do so again in the future!
5/5
GoogleHighly recommend this estate agent. Always on hand and quick to respond to any questions we had. Professional and friendly, we were very glad to have chosen them. A great team!
Thanks Lucy, it's been a pleasure dealing with you. We wish you all the best.
5/5
GoogleFirst time property buyer, with little knowledge of what to do!! Archie, Claire and team were so helpful and patient with me! Thank you for all your efforts!
5/5
GoogleHaving gone with a different estate agent first after being promised the earth, we went back to Lancasters. Needless to say, we should have gone to you first but hindsight is a wonderful thing! …
It has been a pleasure working with you and are thrilled to have been able to get you the right price for your home and enable you to get the home you really wanted. We are so grateful for you taking the time to write the review, wishing you all the best and you know where we are if you ever decide to move again!!
5/5
GoogleThe best Estate Agent Friendly, Supportive, informative good aftercare Goes the ‘extra mile’
3/5
GoogleI bought a house June 2018 and the seller used Lancaster's. They were very quick at getting questions to you but not quick at responding to yours. Pros - located in Horwich so convenient to use. selling price is low compared to market. …
Thank you for your review. We do value all feedback and have noted your comments. We do hope you have settled into your new home. Kind regards, Mr and Mrs Washington (Directors)
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