Trusted Agent profile

Woodlands Estate Agents reviews

4.7

★★★★★ Excellent

227 reviews across 2 platforms

3 South Street, Horsham RH12 1NR

Woodlands Estate Agents's Horsham office at 3 South Street is rated 4.7 out of 5 across 227 reviews on two platforms, including 207 Google reviews rated 4.8. The 20 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

207

Reviews on Google

This office

Trustpilot logo

20

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Horsham office, from every platform, shown as written. First names only.

5/5

Google

What can I say about Woodlands Estate Agents. Well when we came to sell our flat we had a buyer within two weeks at the expected value we hoped to achieve, guided by the team. Admittedly, it fell through, and they had it sold again, in another two weeks. After experiencing other agents and their so called ‘customer service’ we found ourselves increasing drawn to the Woodlands team with their genuine care and want to find us a new home. This they did and we are very pleased with all the wizardry and care all the team put in to our very particular specifications. To sum up; if you want your property sold, these are the team for you. If you want to find the house that you want to live in, these are the team for you. Thank you to all the Team and the Wizard

Dominic · 16 June 2020

5/5

Google

I chose Woodlands to act as my Agent through the recommendation of a friend. As a remote seller, I appreciated the advocacy that the team demonstrated in assisting through the sale process and in communicating updates.I always felt that my best interests were considered by David and the rest of the team. I was very happy with the final price that the team were able to secure a I would happily recommend Woodlands Estate Agents to other sellers in the area. Thanks!

James · 16 June 2020

5/5

Google

I have been so impressed with Woodlands estate agents. Our sale was not straight forward and the tenacity of David,Lexie and the rest of the team was above and beyond what I expected. I was kept informed of any new developments every step of the way and felt that the whole team were working extremely hard to achieve exchange and completion. I could not be happier and would like to thank everyone for all their patience and understanding. I have no hesitation in recommending Woodlands to all my friends and family

Gill · 16 June 2020

5/5

Google

Woodlands Lettings Department have provided a full management service for me for 5 years and I cannot fault them. Highly recommended.

Sarah · 18 November 2023

Agent replied · 15 June 2024

Hi Sarah, thank you for sharing your experience as a long term landlord with us, we really appreciate being able to work with you.

1/5

Google

in my opinion AVOID! AVOID! AVOID! Probably the worst estate agent I have experienced. IMO there are far better agents out there. YOU HAVE BEEN WARNED

Jay · 16 June 2023

Agent replied · 15 June 2024

Hi Jay Jay Thanks for taking the time to leave your comments. Obviously we are pretty devastated to read them. As an independent business, we've been selling homes in the Horsham area for over 30 years, built up an incredible customer base and rely heavily on word of mouth and recommendations, so your comments cut deep. We would really like to reach out and find out a bit more about your experience, what went wrong and how we can try and fix it. Could you please call the team on 01403 270270. We know were not perfect, and we will always try and improve wherever possible.

5/5

Google

Woodlands helped me sell my mother in laws property, they were fantastic! made the whole process un complicated and seemless, well done to all the team!

Paul · 16 June 2023

Agent replied · 15 June 2024

Hi Paul, Thank you very much for taking the time to leave a review for our Horsham sales team. It is greatly appreciated and thank you for your custom.

5/5

Google

Simply the best! Woodlands of Horsham provide and deliver the customer service and expertise that everyone needs when moving home. Led by the experienced David and Simon, backed up by a very efficient and enthusiastic team, they lead you through the process in a friendly and straight forward manner. Professional in all aspects they take away the stress with excellent communication skills. We can recommend them with every confidence. Julia and Stuart RichardsonPositiveProfessionalism

Stuart · 25 August 2021

5/5

Trustpilot

Woodlands Estate Agents in Horsham The lady who attracts problems and disasters like a magnet

Woodlands Estate Agents in Horsham, “ Are simply the best”.

Julie · 28 July 2025

5/5

Google

Very good lettings agent, highly recommended.

Roadrunner · 25 June 2024

Agent replied · 24 August 2024

Thank you so much!! :-)

5/5

Google

Great to work with, very efficient and supportive.

Emma · 18 May 2024

Agent replied · 15 June 2024

Hi Emma! 👋 thank you very much for taking the time to leave a review. It was a pleasure to assist you with your sale! …

4/5

Google

Quick and efficient. Team were on hand to answer my questions and offer advice

Dawn · 20 May 2025

5/5

Google

Woodlands were extremely professional from start to finish and we were very happy with the job they did selling our house.

Nick · 16 June 2023

Agent replied · 15 June 2024

Hi Nick, Thank you for taking the time to lease us a review. It was a pleasure to help with the sale and hope your dad is settling well into his new home! Hope we can help you again in the future.

5/5

Google

We were very happy with our property purchase with Woodlands. They were very helpful. Thank you S. Nestor

Sue · 25 August 2023

Agent replied · 24 August 2024

Hi Sue, we are so pleased we were able to help you secure a purchase. You were so patient with your search and we knew the right property would come along for you! so we hope you are settling in well and enjoying your new home.

5/5

Google

Woodlands are a really good estate agents, I would recommend anyone to sell their house through this estate agents. The staff always returned calls even during Covid. We had a chain of 8 houses when we moved and they managed to get us moved within 3 months of selling date, and we got top price for our house, thoroughly recommend. Thank you particularly to Iain.PositiveResponsiveness, Quality, Professionalism, Value

Gill · 25 August 2021

5/5

Google

David and his team were essential to a particularly difficult chain going through. Would recommend to all local homeowners.PositiveResponsiveness, Professionalism

Sam · 16 June 2021

5/5

Google

We were very happy with our property purchase with Woodlands. They were very helpful. Thank you S. Nestor

Sam · 16 June 2023

Agent replied · 15 June 2024

Hi Sue, we are so pleased we were able to help you secure a purchase. You were so patient with your search and we knew the right property would come along for you! so we hope you are settling in well and enjoying your new home.

5/5

Google

From the very beginning of our experience we found Woodlands to be understanding, professional, supportive and encouraging. Every member of the team was a pleasure to deal with and their knowledge and expertise and honesty was comforting. What could have been a stressful time was made smooth and calm under their management. I would strongly recommend Woodlands. They are all a delight to deal with.PositiveQuality, Professionalism

Rachael · 16 June 2021

5/5

Google

Letting Dept came up trumps with same day resolution of fridge freezer replacement. Thanks so much

Andrew · 16 June 2023

Agent replied · 15 June 2024

Hi Andrew, Thank you very much for taking the time to lease a review of your experience with our letting management team. We were happy to assist!

5/5

Google

Woodlands provided a very professional and friendly service for our sale and we would recommend them.

Valerie · 16 June 2023

Agent replied · 15 June 2024

Dear Valerie, Thank yo so much for taking the time to let people know of your experience with us assisting with the sale of your lovely home. We were delighted to help and wish you all well in your new homes.

5/5

Google

Excellent service with friendly staff. The welcome box in the property was a lovely touch.

Sharon · 16 June 2023

Agent replied · 15 June 2024

Hi Sharon, Thank you so much for taking the time to leave a review for us. It means the world to our little business, and it was a pleasure to help you! Hope your mum is enjoying her new home.

5/5

Google

The team kept us informed every step of the way in the sale of our property. They proactively liaised between all parties, keeping everyone on their toes and keeping us informed at every stage. They made, what is normally a stressful time, a very easy process. I would highly recommend Woodlands and the entire team. I also cannot thank them enough.PositiveResponsiveness, Professionalism

Jayne · 16 June 2021

5/5

Google

Very professional and really helpful, really recommend, very friendly and amazing team

Ionut · 16 June 2023

Agent replied · 15 June 2024

Thank you so much for taking the time to leave a review of your experience with Woodlands. It was a pleasure to help and hope we can be of assistance again in the future!

5/5

Google

I felt comfortable and confident with all the people I dealt with at Woodland's who all came across as professionals. My property went on the market just before the first COVID lock down and the sale was completed in November which, with all the uncertainties of 2020, I thought was good. I would have no hesitation in using them again.

John · 16 June 2021

5/5

Google

Lovely people, really professional and nice. Would 100% recommend Woodlands, Horsham.

Jan · 16 June 2023

Agent replied · 15 June 2024

Hi Jan! Thank you so much for leaving a review for our sales team here in Horsham. We were really pleased to be able to help with your sale and thank you for the recommendation!

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Read Woodlands Estate Agents's Google reviews

Questions about Woodlands Estate Agents

How many reviews does Woodlands Estate Agents have?

Woodlands Estate Agents's Horsham office has 227 reviews across two platforms: 207 on Google, 20 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Woodlands Estate Agents's rating?

Woodlands Estate Agents is rated 4.7 out of 5 across all 227 reviews, and 4.8 out of 5 on Google from 207 reviews, checked 9 October 2026.

Where is Woodlands Estate Agents's Horsham office?

Woodlands Estate Agents, 3 South Street, Horsham RH12 1NR.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.