Trusted Agent profile
★★★★★
227 reviews across 2 platforms
3 South Street, Horsham RH12 1NR
Woodlands Estate Agents's Horsham office at 3 South Street is rated 4.7 out of 5 across 227 reviews on two platforms, including 207 Google reviews rated 4.8. The 20 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
GoogleWoodlands provided a really efficient and friendly service and I would recommend them to anyone buying and selling a house
Hi Kerry, Thank you so much for taking the time to share your experience using Woodlands. We hope we can be of assistance to you again in the future!
5/5
GoogleAll of the team at the Horsham head office were great to work with. They guided us through the process of selling our house in a totally professional way. They were always accessible and friendly giving us advice that we trusted. I could not recommend them highly enough. We felt like we were in safe hands.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleDelighted with Woodlands Horsham Estate Agents whom we have used twice, once for a purchase and once for a sale. Simon, Iain and their support team all provided an excellent professional service leading to a successful property sale. We would have no hesitation in recommending Woodlands unreservedly to anyone looking to sell or purchase a property in Horsham and the surrounding area.
5/5
GoogleVery helpful and friendly. Would recommend
Hi Mr Murray, thank you very much for the kind words!
5/5
GoogleWe bought this house through woodlands and that experience made the decision to speak to them first really easy. We wanted to understand our options and we were able to do that with Iain, fantastic market and local knowledge and he provided everything we needed to make an informed decision.
5/5
GoogleWe were so thankful that we bought our house from Woodlands. From arranging the very first viewing to completing and collecting the keys, they were so helpful, friendly and communicative. Because of their professionalism and warmth, they made the stressful process of buying a house all the more easier. Could not recommend highly enough.PositiveResponsiveness, Professionalism
5/5
GoogleI asked Woodlands Estate Agents last year during lockdown to sell my late sister's flat. The professional attitude and kindness was excellent. They were positive but realistic. I was kept informed of all potential buyers until completion of sale. Happy to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur sale was somewhat traumatic and frustrating at times, against the backdrop of the pandemic, but Simon with his calm, positive and cheerful support enabled us to press on to successful achievement of our goals. We would recommend both Simon and Woodlands to any of our family and friends without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service, would recommend
Hi Charlotte, thank you very much for your custom. it was a pleasure to help!
5/5
GoogleExcellent Customer Service from start to finish from all the team. Professional management of our sale and kept us updated with factual information at all times. Always followed-up on our calls in a timely manner. Thank you to everyone at Woodlands Estate AgentsPositiveResponsiveness, Professionalism
5/5
GoogleI would recommend dealing with Carolyn at Woodlands in Horsham when it comes to letting a property. She is friendly, knowledgeable and straightforward. The good thing about Woodlands is that they always answer the phone! Sometimes its easier to have a conversation on the phone than a long-winded email thread.
5/5
GoogleAfter a life changing event in 2020, Woodlands helped me navigate through a very tricky house sale and a split chain purchase, the level of work, communication and personal touches from many of the team at Woodlands will never be forgotten by me.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleKaren from lettings has always been great. Emails back promptly, always happy to answer any questions I have on my tenancy. Positive experience with her, cannot fault her ethic.
5/5
GoogleI used Woodlands for both the sale of my old home and the purchase of my new one. I was very impressed with the service that they provided and would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotWoeful
Woeful. A condescending and arrogant approach to anyone who is going through a difficult time.
5/5
GoogleEfficient, friendly staff at this estate agents enabled me and my daughter to sell and purchase 2 appartments with minimum fuss, nothing to much trouble, a quick phone call resolved last minute problems. Well done Woodlands will definitely recommend you to anyone thinking of moving. Thank you
5/5
GoogleFantastic and professional service. So incredibly helpful to help the sale proceed and also help me work through feasibility of my ongoing purchase after a revealing survey.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotJudgemental letting office
5/5
GoogleGreat service and advice when selling my father's flat. The whole team were helpful at all times and the process went through very smoothly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery efficient and professional service - I was kept informed of viewings and responses and would happily recommend Woodlands as an estate agent for good service and value for money.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have recently just bought through Woodlands and they were fantastic throughout. Iain especially as he kept us updated throughout the whole process and was very reassuring. Would definitely recommend Woodlands.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI use Woodlands frequently and the service and knowledge is exceptional. I always recommend them to my friends and family.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWould totally recommend Woodlands Horsham. We recently (Jan 2020) sold our Mum’s house with Iain, Lexi, David & team. From beginning to end they were polite, helpful, professional and friendly, nothing was too much trouble.
5/5
GoogleGreat service at a good price. Empathised with both vendor and purchaser to maximise benefit. This is the second time I have used them and I certainly recommend them and would use them again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Woodlands Estate Agents's Horsham office has 227 reviews across two platforms: 207 on Google, 20 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Woodlands Estate Agents is rated 4.7 out of 5 across all 227 reviews, and 4.8 out of 5 on Google from 207 reviews, checked 9 October 2026.
Woodlands Estate Agents, 3 South Street, Horsham RH12 1NR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.