Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleMichelle was informative and always on hand for help and advice throughout our sale process. It ended up taking a lot longer than expected and we faced a lot of issues but she made the process as seamless as possible. Wouldn’t hesitate to use her again.
Ria · 25 October 2023
★★★★★ 5/5
GoogleMichelle at Open House Horsham was very professional throughout the sale. She kept us informed at all stages and despite delays from solicitors, kept the sale on track.
I would not hesitate to recommend Michelle for top customer service and excellent value for money. Very Happy
David · 25 October 2023
★★★★★ 5/5
GoogleWhere to start? Not sure there are enough hyperboles to discribe the impeccable service Michelle offers! From the start of the process and still now beyond completion, Michelle has offered a truly personal, yet incredibly professional service, supporting us through the ups and downs of the house selling and buying process. We can't recommend her highly enough and would (if she hadn't helped us find our dream home!) work with her again in a heartbeat. Going the extra mile is in Michelle's DNA and she has made a stressful process feel like plain sailing thanks to her proactive, straight forward communications, recommendations and inherent expertise. Thank you again Michelle!PositiveResponsiveness, Quality, Professionalism, Value
Helen · 25 October 2021
Agent replied · 24 October 2024
Wow Helen! Thank you, I was just doing my job but it was an absolute pleasure to work with you too. Can't wait to see the renovations.
★★★★★ 5/5
GoogleMichelle is a friendly and professional person. She was easily contactable and sorted issues out very quickly. I would definitely recommend her to my friends and family.PositiveResponsiveness, Quality, Professionalism, Value
Sam · 25 October 2021
Agent replied · 24 October 2024
Thanks Sam, I hope all is well with you in your new home.
★★★★★ 5/5
GoogleI would highly recommend using Open House. Michelle is always available to give first class advice & support and ensured our process from start to finish progressed smoothly. Fees are highly competitive. With Open House, we saved 50% on estate agent fees compared to the traditional bricks & mortar names. It more than covered our removal costs. Thank you Michelle!PositiveQuality, Professionalism, Value
David · 25 October 2021
★★★★★ 5/5
GoogleWe are very happy with Michelle´s work. It's been a smooth process for us thanks to her professionalism. We would definitely recommend Michelle and Open House.PositiveResponsiveness, Quality, Professionalism, Value
Anabel · 25 October 2021
Agent replied · 24 October 2024
Thanks Anabel!
★★★★★ 5/5
GoogleMichelle made the process as stress free as it could possibly get, liaising with and chasing up on solicitors and property managers in a very timely fashion to ensure a swift resolution to proceeding!! Thank You!
Marcus · 26 October 2019
Agent replied · 24 October 2024
Thanks Marcus, so pleased it worked out well.
★★★★★ 5/5
GoogleMichelle was an absolute pleasure to deal with (whereas I'm not sure I was!). She answered any worries or questions I had regarding my sale and put me completely at ease. My property wasn't the easiest to sell but from offer to completion it took 11 weeks with a chain of 4. Really, really happy. I have recommended her to friends and would not hesitate to use her again.
Claire · 26 October 2018
★★★★★ 5/5
GoogleMichelle was very helpful, kept us up to date & always called back if a message was left at her earliest convenience.
We would recommend Michelle for your Estate Agent as reliable & trustworthy. Not two words we would normally put alongside Estate Agent!
Helpful, friendly & courteous.
Thank you Michelle.
Andrew · 25 October 2022
★★★★★ 5/5
GoogleMichelle at Openhouse was brilliant at not only finding us tenants but also guiding us through the process as it was our first time in renting our place. She is very thorough in her checks and documentation, and very responsive with all the questions asked. We will definitely be using Michelle again in the future.PositiveResponsiveness, Quality, Professionalism, Value
V · 25 October 2021
★★★★★ 5/5
GoogleMichelle was brilliant. Friendly, knowledgable and experienced. I don’t know if we could have got through the long process of our sale/purchase without her. Very reasonable fees. Thank you!
Michelle · 25 October 2020
Agent replied · 24 October 2024
Thanks Michelle, I hope work is going well on the new house.
★★★★★ 5/5
GoogleI chose Michelle as we had not had any luck selling our flat, and she had already shown us round a couple of properties and very much liked her approach; not pushy like some get and very personable.
We very quickly sold after going on the market, and then Michelle finished the job by finding us the perfect house which hadn’t even been marketed yet!
Fantastic service throughout the whole process, great communication and makes you feel like you are her only client. Would massively recommend to anyone on this basis alone, but also worth mentioning that the selling fees were around half what I had been quoted elsewhere.
Not surprised there isn’t a single review that isn’t 5 stars on here, very much deserved.
Once again, thanks so much for everything Michelle!
Andrew · 26 October 2019
Agent replied · 24 October 2024
Hi Andrew, thanks for this lovely review and I am so pleased it worked out so well.
★★★★★ 5/5
GoogleMichelle at Open House Horsham was a breath of fresh air. So helpful and professional, always working with both us, the buyers and the vendors to ensure that the purchase went as smoothly as possible. Moving from Scotland, this could have been challenging for us but Michele ensured the sale kept moving forward at a nice pace, we couldn't be happier with Open House Horsham!
Emilie · 26 October 2017
★★★★★ 5/5
GoogleMichelle was very helpful from the start of the process to the end and continues to offer after care now we have moved in. We have rented before and it can often be expensive and intimidating - Michelle is personable and friendly and understanding of the stresses and strains associated with moving house. We highly recommend her to anyone thinking of buying, selling or renting.
Hadge · 26 October 2016
★★★★★ 5/5
GoogleMassive recommendation for Michelle @Open House. Property was under offer within a week and service was impeccable. Cannot recommend more and the fees were very competitive. Thanks again.
Nigel · 26 October 2019
Agent replied · 24 October 2024
My pleasure - thanks Nigel
★★★★★ 5/5
GoogleMichelle was brilliant from start to finish and was always at the end of the phone to answer any of my questions. I recommend anyone selling a property in the area uses her services, you will not be disappointed. To top it all off it was the most competitive price I could find.PositiveResponsiveness, Quality, Professionalism, Value
Fred · 25 October 2020
★★★★★ 5/5
GoogleMichelle was super helpful in all aspects of our house move, kept us up to date with all developments & possible delays. Happily recommend to anyone thinking of selling their property
Diane · 25 October 2023
★★★★★ 5/5
GoogleMichelle was fantastic throughout our sale. She produced a very professional brochure for our house, kept us fully informed all the way through the lengthy process and was there whenever we had questions. We will definitely be recommending her to others without any hesitation.PositiveResponsiveness, Quality, Professionalism, Value
Miss · 25 October 2021
★★★★★ 5/5
GoogleMichelle was excellent, achieved the best price that was achievable and protected our interests throughout the whole process. Would definitely recommend!
Alex · 26 October 2019
Agent replied · 24 October 2024
Thanks Alex, good luck in your new home.
★★★★★ 5/5
GoogleMichelle was fantastic. Responsive, diligent and helpful. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 25 October 2021
Agent replied · 24 October 2024
Thanks Chris, hope you find that dream house soon!
★★★★★ 5/5
Google"5 Star Service"
The entire process from start to finish was made very easy. Quick to respond to any queries. Michelle has been both approachable and helpful.
This is the first time I have used Openhouse and I would highly recommend Michelle and I will definitely use them again in the future.
Matt · 26 October 2016
★★★★★ 5/5
GoogleReally pleased with the service from Open House. Michelle was friendly, efficient, responsive - and competitive. Wholeheartedly recommend.
Karen · 26 October 2018
Agent replied · 24 October 2024
Thanks Karen, glad all is going well in the new bungalow.
★★★★★ 5/5
GoogleWhat can I say? On the market day one, viewing the next, sold the day after!
Either we were all very lucky, or Michelle works at genius level.
Don't be put off by high street agents who will say disparaging things about Open House. I think they are quaking in their boots over quality competition such as this, especially the competitive rates. Well done Michelle.
Andrew · 26 October 2018
Agent replied · 24 October 2024
Genius I don't think so! Sometimes the right buyer is out there, but it still takes hard work to get it over the finishing line and that's what I really enjoy.
★★★★★ 5/5
GoogleVery impressed with Open House Horsham !
Michelle was professional, helpful, efficient and very pleasant to deal with during a stressful time of selling 2 houses in order to purchase one.
I would thoroughly recommend Open house and would most definitely use again in the future.
Jen · 26 October 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.