Cubitt & West Horsham reviews

★★★★★ 5/5

Trustpilot

Quick sale, great staff

From the first phone call the North End branch were polite, helpful and supportive. Special thanks to Mo Hussain who did exactly what he said he would getting us a quick sale for more money than I thought possible. Also Julie Bramble for all the support and advice she gave us when we needed it. Great communication! Also not forgetting Michael Sinnott, Michelle Foster and Zoey McGovern for their hard work too. Much appreciated. I highly recommend North End branch to all. Fantastic!

Wendy · 1 September 2022

★★★★★ 5/5

Trustpilot

We recently bought a property for sale…

We recently bought a property for sale with Cubitt and West. Tracey was very patient with us and let us take the time viewing to be sure about our decision. Julie kept on top of things and was quick to inform us of any updates. They both took the stress out of what can be a stressful process.

Nicole · 23 July 2025

★★★★★ 5/5

Trustpilot

We had a brilliant experience with Daniel Nouari

We had a brilliant experience with Daniel Nouari as our letting agent. He was incredibly helpful and professional, guiding us through the process of renting our first house. Despite my work schedule, Daniel was accommodating and flexible with viewings, always putting our needs first. He kept us well-informed at every step, making the entire process super easy for us. We couldn't have asked for a better letting agent. Highly recommended!

Rueben · 22 July 2023

★★★★★ 5/5

Trustpilot

From start to finish

From start to finish, Heidi and her team at the Ashington branch have been fantastic. They are extremely professional and follow up calls and emails promptly. Heidi was so enthusiastic to potential buyers and really showed the house off. Heidi has been a pleasure to deal with and I would highly recommend.

Vanessa · 7 August 2024

★★★★★ 5/5

Google

Thank you to Ethan & John for all your help in facilitating our tenancy. Everything went smoothly and we were able to sort most things online.

Marivic · 19 July 2025

★★★★★ 5/5

Google

I have had a seamless and efficient service from C&W Horsham with comprehensive updates and excellent communication. Thanks to both Dionne and Evie for their professionalism and enthusiasm.

David · 10 August 2026

★★★★★ 5/5

Trustpilot

Thank you, thank you, Julia at Cubitt & West!

I have had the most refreshing experience from Julia at Cubitt & West Estate Agents - all estate agents really are not the same! Her attention to detail, she listens, takes on board 'you' as an individual and even gets in touch at times that suit me! I am so grateful for Julia's time, effort and for being so genuine. I can tell this is not a job for her but something from the heart - I can never thank you enough for making my house hunt a memorable positive experience. Thank you, thank you! Maria

Customer · 16 March 2026

★★★★★ 5/5

Trustpilot

Excellent experience

Lisa Mears and Kelly Killai from the Woodingdean branch managed the sale if our late father's house. They were both very sensitive to our situation which was lovely. Both were incredibly knowledgeable about the local area and local market. Nothing was too much trouble and they put up with my many questions happily.

Mo · 7 September 2025

★★★★★ 5/5

Trustpilot

Originally I dealt with Maddison who…

Originally I dealt with Maddison who was extremely helpful. All staff including Nicola, Emily and Julie were equally efficient with all of them letting me know what was happening at each stage. I had a breakdown of each viewing and any questions were answered promptly. I would have no hesitation in recommending this company for selling my house again.

Carole · 18 March 2024

★★★★★ 5/5

Google

I had the pleasure of working with the Horsham lettings team over the last month and Annabelle Williams, Ethan and John in particular were incredibly helpful and responsive to any question or query I had. Thanks very much for helping with my recent move and making it a streamlined process. Would recommend this branch and these agents 100x over!

Josh · 10 December 2025

★★★★★ 5/5

Trustpilot

Heidi at Cubitt & West in Ashington has…

Heidi at Cubitt & West in Ashington has been an absolute diamond! It has been a long and painful road to buy a property, but flat number 4 was meant to be obviously (other properties with different agents)! Also, I must thank James, their financial advisor for his excellent work, he’s made me realise my full purchase potential and never had a silly question been a problem for him.Honestly don’t think I’d be anywhere near to completion without Heidi and James! I don’t have enough words to thank them properly.

Miss · 3 July 2022

★★★★★ 5/5

Trustpilot

Cubit and west East Grinsted ..

Cubit and west East Grinsted ... when it was time to sell my lovley flat (my oppinon) working with Cailean Brendan and the team made the sell a lot simpler keeping me upto date with each step of the journy for witch i am very greatfull as selling a property is a stresfull experance with out properstional help many thanks Guys ..Paul

Paul · 5 January 2024

★★★★★ 5/5

Trustpilot

Great service

Great service. Property search all the way to moving was very smooth, with the help of Holly.I highly recommend!

Salif · 29 September 2026

★★★★★ 5/5

Google

Would just like to thank Ethan, John and Lisa for the smooth move into my new rented accommodation. They have been so helpful, 5 star's from me.

Rebecca · 20 June 2025

★★★★★ 5/5

Trustpilot

Heidi and Charlotte were just brilliant…

Heidi and Charlotte were just brilliant at Cubbit and West in Ashington. They were so professional but also so friendly and understanding. The whole process of selling my house went smoothly and if I had any problems they were there to guide me. Thank you both.

Sara · 10 October 2024

★★★★★ 5/5

Google

Jodie Watson has been extremely helpful all throughout the letting process. She is so soft spoken, and genuinely cares about her clients in finding their new home. It was indeed a very smooth process all because of how professional she’d handled her clients. She’s a gem! And an absolute asset to the company! Would not hesitate to recommend Jodie. Definitely a ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️10/10!

Katherine · 15 December 2023

★★★★★ 4/5

Trustpilot

I recently used Cubitt and West to get…

I recently used Cubitt and West to get my dream home. Paige White was extremely helpful through the whole process and made things run that little bit smoother and took the stress away. So thank you again. I would certainly recommend if you are looking to move home.

Samantha · 7 September 2024

★★★★★ 5/5

Trustpilot

Selling my house quickly with Cubit and West

I decided to go with Cubit and West, due to the sales pitch by Claire Mansell which was very impressive. Once I had prepared the house for sale, photographs and a video tour were taken and sent to their Data base of potential buyers, the house was immediately viewed and an offer excepted before the house went live on their web-site, Zoopla or Rightmove.I was kept up to date on the progress of the sale at every step of the way, mainly by Cailean Burns, he normally answered the phone and was always happy to answer my questions and queries.They are also dealing with the sale of my girlfriends house sale and once again Cailean has been the main point of contact and has been happy to chase any questions and issues on that sale too.I was very happy with the whole process.

Steve · 12 May 2022

★★★★★ 5/5

Trustpilot

Cubitt and west in Horley is fantastic

For the past six months They have been trying to sell my property with Cubitt and West I can’t praise them enough! The team in Horley is absolutely outstanding… from their communication style to the level of professionalism is spot on. I have been dealing with Ellie, Siobhan, and Ben, who are so understanding about your time limitations, routine etc…. As the property I own, has its quirks, I had to rely on their diligence and devotion to be able to find the right person for it. ! Which happened! May I also mention that if it wasn’t for them I wouldn’t know that my lease, although it was extended, it wasn’t registered!Can’t thank you enough Cubit and west Horley

Roberto · 11 May 2022

★★★★★ 5/5

Trustpilot

Renting first time couple

Myself and my partner have just moved in together for the first time. A bigger challenge than we first imagined. After countless viewings we finally stumbled upon a lovely house very local to us. The viewing appointment was very easy and straight forward. Ciaran Street from the Crawley branch helped set this up for us and it was a pleasure viewing the property and talking to Ciaran about it helping answer any questions we had. We eventually got the go ahead to move in and Cubitt and West made this very straight forward for us. Everything went smoothly and with the help and reassurance from Ciaran who was always available to help with any questions or worries we had we moved in with ease.

Callum · 10 May 2022

★★★★★ 5/5

Trustpilot

Amazing professionals

Having bought properties all over the world, I can say without doubt that Steve and his team are the ultimate professionals, and the nicest people you could imagine. From start to finish they’ve been helping us, with Sarah and Lisa helping us secure our dream house towards the end of the process. I wouldn’t hesitate to recommend these experts, it was an absolute pleasure to work with all of them! Thank you all so much for your kindness and understanding throughout what ended up quite a convoluted process with various chains, we really appreciate your help, and will be recommending you to anyone we know who wants to buy in Brighton!

Greg · 27 April 2022

★★★★★ 5/5

Trustpilot

Patience is a Virtue

Many thanks to Emma and the sales team and Julie for her Negotiating work. A year and a half process to sell the house, no fault due to Cubbitt & West, blame our ridiculous house sales system. However C & W hung on in there and were always proactive with viewings and feedback and finally everyone is happy. Many thanks.

Drew · 19 January 2024

★★★★★ 5/5

Trustpilot

Happy Family Service Received

My family and myself would like to thank Sharon Lambert at Cubitt and West for assisting us with acquiring our new rental home. Sharon has made the process easy and less stressful. We are extremely happy with the service we have received and look very much forward to moving into our new home.

Alistair · 6 June 2024

★★★★★ 5/5

Trustpilot

Great Customer Service.

We recently moved into a property through Cubitt & West Crawley. Ciaran Street showed us around the property and handled our application to rent the house and took us through everything step by step. He was very informative and was always quick to come back to us with answers to any of our questions. Ciaran is very professional and made the renting application and move in process stress free and straight forward. Ciaran is an excellent estate agent and we would recommend going through Cubbit & West Crawley as we haven't had any issues so far just good customer service.

Brogan · 20 April 2022