Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally pleased with how quickly and efficiently Cubitt and West dealt with a seamless move. Annabelle was fantastic and so helpful at every stage. Thank you!
Chris · 10 March 2026
Agent replied · 10 October 2026
Hi Chris,
Thank you for your lovely feedback. We are delighted to hear that your move was handled quickly and efficiently, and that Annabelle provided such fantastic support at every stage. Our estate agent team works hard to ensure the moving process feels seamless and well managed, so it is great to know you felt supported throughout. We really appreciate your kind words.
Thanks,
Cubitt & West
★★★★★ 5/5
TrustpilotRosie Hewitt at Cubitt & West Arundel is a star
Rosie Hewitt at Cubitt & West Arundel is absolutely exceptional. I needed a new home because of a personal tragedy, Rosie promised that she would find me a place that would "fit me as a person not just as a client" and she absolutely did. She went above and beyond to find me the right property and manage the purchasing process, which was not at all easy. I can only thank her and highly recommend her services to anyone looking for "their perfect home", not just a house to live in.
Chris · 4 June 2024
Agent replied · 27 October 2024
Dear Chris,Thanks for leaving us a review, and in particular for your comments regarding Rosie. We're sorry that your move was under difficult circumstances, but very glad to hear that we were able to help make things a little easier for you.Warm wishes,Cubitt & WestArundel
★★★★★ 5/5
TrustpilotFriendly, professional and trustworthy!
I have purchased my first property with Cubitt & West, and I am extremely satisfied with the assistance they offered me.Alia provided me with invaluable advice on which properties to view - if it wasn't for her, I would have missed a lifetime opportunity!Also, when assisting me in preparing the paperwork, Alia has been thorough, reassuring and easily reachable.I also worked with their mortgage advisory team (James from the Horsham branch), and I was once more impressed with their level of professionalism and their sound advice.If I had to do it all over again, I would go straight for Cubitt & West!
Giulio · 3 June 2024
Agent replied · 27 October 2024
Hi Giulio, Thanks for leaving us a review. It's great to hear that you found our team to be professional, trustworthy and reassuring throughout the process, and we'll pass your kind feedback on to Alia and James. We really enjoyed helping you purchase your first property, and we wish you all the very best for the future.Kind regards, Cubitt & West Estate Agents
★★★★★ 5/5
TrustpilotAbsolutely great experience viewing…
Absolutely great experience viewing houses. Lucia was very friendly and very knowledgeable-we were given some great ideas and recommendations about the area too. I would highly recommend.
Tiffany · 10 October 2026
★★★★★ 5/5
GoogleAnnabelle at Cubitt & West was amazing throughout our move into our apartment. She was friendly, professional, and kept us updated every step of the way, making the whole process as smooth and stress-free as possible.
Thank you for all your hard work and support, Annabelle. We really appreciate everything you did and would highly recommend you!
Lorenzo · 10 July 2026
Agent replied · 10 October 2026
We're absolutely thrilled to hear about your positive experience with Annabelle at Cubitt & West Horsham. Thank you for sharing your feedback!
★★★★★ 5/5
GoogleEthan dealt with us for our rental I found him to be a professional knowledgable and most imprortantly personable agent, with a good sense of humour who got things done and was fantastic at his job through the process, an asset to Cubit's rental team. I would say he will go far. Thanks Ethan, Jo and Russ.
L · 1 May 2025
Agent replied · 22 May 2025
Good morning,
Thank you for sharing your feedback! We're thrilled to hear about your positive experience with Ethan and the team. We'll be sure to pass this on.
Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotFinal Review
Just wanted to give a final review of our purchase made through Cubitt & West. Zoey & Jaz dealt with the negotiations of our purchase and did everything they could to get us a great deal. We were more than satisfied with their service & would highly recommend them as agents and representatives. Julie Bramble was very hands on with the negotiations and progress of our sale. She was always on hand to speak to and is very knowledgeable in this field. Julie is a credit to the team and I think she does a brilliant job in making everyone feel at ease through the stages. Our purchase has been a whirlwind of emotions and stress but I think it was most definitely not as stressful as it could have been without Julie taking it on and working hard on it. Thank you for everything guys.
Lauren-Rose · 22 May 2024
Agent replied · 27 October 2024
Good Afternoon,Thank you for taking the time to leave such a detailed review. We're very pleased to hear that you had such a great experience with us and that you'd recommend us to others.Thanks again, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
GoogleAnnabelle at cubit and west in the lettings department has really made our move in to renting really smooth,. Noting was too much for Annabelle she was always there to help and gave good advice.
Thank you Annabelle.
Kerrie · 15 November 2025
Agent replied · 22 November 2025
Good afternoon,
Thank you so much for your lovely review.
We're delighted to hear that Annabelle made your move into renting such a positive experience.
It's good to know she was always on hand to help and offer sound advice.
We'll be sure to pass on your kind words.
Wishing you all the best in your new home!
Kind regards,
Cubit & West of Horsham
★★★★★ 5/5
TrustpilotFantastic!
I cannot speak highly enough of the service we received from cubit and west southsea. I really liked the WhatsApp messenger service too, makes communication easy. Harry sold our house within a few days, a really friendly and helpful guy. And Julie was there from then onwards, to see it through to completion. She answered all my silly questions in no time at all. Would definitely recommend selling your house through these guys
Matthew · 21 August 2024
Agent replied · 27 October 2024
Hi Matthew,Thank you for giving us such a kind review! We're thrilled to hear that Harry and Julie provided such excellent service and that our WhatsApp messenger service made communication easy for you. We truly appreciate your recommendation and are delighted to have helped you move forward with your sale.Best wishes, Cubitt & West
★★★★★ 5/5
GoogleCarl Brinton and his team at Cubitt & West (Horsham branch)
Achieved a buyer within 2 weeks of the house going on the market and extremely close to the asking price ! So yes very happy with the outcome ! Would recommend !
Nichola · 10 June 2026
★★★★★ 5/5
TrustpilotOutstanding service
I cannot put in to words how amazing you guys have been in making my move a simple process, The whole team have been fantastic, but I would especially like to mention Julie Bramble, her knowlege/support has been outstanding, she has gone above and beyond to reassure me, making this whole process stress free, she is an asset to Cubit & West, thank you Julie.Outstanding service.
Jennifer · 4 December 2024
Agent replied · 27 October 2024
Afternoon Jennifer,Thank you for your lovely review! We're delighted to hear that your experience with Cubitt & West has been so positive so far and we look forward to continuing to assist you with your home purchase.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotThank you!
I can’t recommend Marc Steels highly enough. From our first interaction, he was incredibly professional and went out of his way to be helpful. He kept me informed at every stage and handled all the details with impressive efficiency. If you’re looking for a letting agent who actually delivers on their promises, Marc is your person.
Nadine · 26 February 2026
★★★★★ 1/5
TrustpilotCubitt and West Brighton don't want my business...?!
I am really disappointed by the interaction that I have received from Ebba at Cubitt and West Fiveways, Brighton. I have called a few times today to try to get booked in for a valuation to sell my property. After some difficulty getting through and finally speaking to someone in head office to get an appointment, Ebba calls back to rearrange. When I said that I could move the appointment but if there were any issues I would call to let her know Ebba replied 'that if it wasn’t a real appointment she would take it out of her diary’. Not a real appointment? That’s a strange comment. I would like to book in the valuation which is why Ebba was the 4th person today from Cubitt and West that I spoke to in order to arrange. When I tried to explain that the situation may not in my control and I was only giving her a heads up to be considerate she said ‘that she was rearranging her whole schedule to fit me in and didn’t want to do that if I wan’t going to guarantee the appointment’. I’m confused as to why Cubitt and West Brighton don’t want my business? And coming from Estate agents that often have to cancel / reschedule as they are dealing with situations out of their control…?! I purchased this flat through Cubitt and West years ago and sadly will no longer return to them for help.
Grace · 2 April 2024
Agent replied · 27 October 2024
Dear Grace,Thank you for taking the time to leave a review. We're sorry to hear how disappointing your experience has been, and we'd like to assure you that this is not the level of service we would expect you to receive. If you would like to escalate this further, please don't hesitate to get in touch with our customer support team via 01702 540802 or at customer.support@arunestates.co.uk.Kind regards,Cubitt & West.
★★★★★ 5/5
TrustpilotI don’t even know where to begin
I don’t even know where to begin. Our huge thanks go to Julie Bramble for her patience, understanding and just relentlessness even when we felt like giving up. She was just the light at the end of the tunnel and I will forever be grateful for her help and kindness throughout this process. If you’re a buyer/seller and Julie is the person in charge of your file, let me tell you something: YOU WILL BE FINE! Thanks so much!!!
LW · 21 July 2025
★★★★★ 5/5
TrustpilotJulie Bramble
My partner and I would like to give a big thank you to Julie Bramble in Cubitt and Wests Southsea branch for all the work she has put in on our recent home purchase. She always come back to us on queries when she’s been busy on the phone and always answered any questions we were unsure about. Julie has been amazing in her sales progressor role from start to finish. Thank you once again, Terry and Janet .
Terry · 19 April 2024
Agent replied · 27 October 2024
Hi Terry,Thank you for your kind review - we will pass this on to Julie! We're glad to have provided you with an excellent service.All the best, Cubitt & West
★★★★★ 5/5
TrustpilotExcellent
Where do we start, I guess with Paige White first, what a diamond she is, from the very moment we first met her, she was friendly helpful and most importantly honest. The place Paige took us too, she warned us go in with an open mind, as work was ongoing at the property but not ready yet. We went and while we went in with an open mind, it was difficult to see beyond. Paige said I will keep a close eye on the progress and update you. We went away more in hope than anything else. Within a week of that viewing Paige called us and said come back and see what has been done. Which we did and while it was not yet ready the transformation was amazing. Paige had been right along, We said yes to the property and Paige went out of her way to get the paperwork side of things moving. When dealing with the rest of the team in the Bognor branch of C & W they too were friendly and helpful. Inside a month we are in the property and a huge part of that was down to Paige White.
Bob · 30 March 2024
Agent replied · 27 October 2024
Dear Bob,Thank you for taking the time to leave such a detailed review. We're glad to hear about your positive experience with Paige and the rest of our Bognor branch team. It's wonderful to know that Paige's dedication and honesty made such a difference in helping you find the right home. We're always here for you every step of the way.Best wishes, Cubitt & West
★★★★★ 1/5
TrustpilotNot professional
Emily & Holly mixed up the days of viewing and then asked for a confirmation via email three hours before the correct viewing. I confirmed 1,5h prior to the viewing but they did not show up anyway.
Viewing houses makes you busy and you can’t be expected to check your emails constantly.
They claimed they could not call me since I do not have a UK number. I’m on both WhatsApp and Viber. It’s 2026.
Not professional.
Malin · 1 September 2026
★★★★★ 5/5
TrustpilotI needed to secure a place as soon as…
I needed to secure a place as soon as possible and Dan made it possible for this to happen. He has been such a great help and always made sure I understood what was going on and happening at each stage within this process. I am happy to have been working with him and Cubitt & West and would genuinely recommend him and them to anyone in search of realtor services
Kofi · 2 August 2024
Agent replied · 27 October 2024
Hello Kofi,Thank you for your lovely review! We're thrilled to hear that Dan was able to assist you so effectively and ensure you were kept informed throughout the process. It's fantastic to know that you would recommend us to others.Best wishes,Cubitt & West
★★★★★ 5/5
GoogleGeorge was amazing from start to finish he was perfection he went above and beyond to answer all our questions and was professional at all times reassuring us with all the questions we asked him
Smart and attentive and always was able to answer all our queries and concerns.
He is a credit to Cubitt and West , and we would throughly recommend his service to friends and family.
Thank you George for all your help Lee and Michelle Collins.
Lee · 13 February 2024
Agent replied · 9 November 2024
Hi Lee & Michelle,
Thank you for leaving a review! We're delighted to hear how our agent, George, has gone above and beyond throughout the entirety of your journey with us.
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to Ethan who was very helpful and made the process very smooth.
Harry and Lauren
Harry · 10 February 2026
Agent replied · 10 October 2026
Hi Harry,
Thank you for sharing your feedback. Ethan will be really pleased to know his support helped make the moving process smooth and straightforward for you. Our estate agent team always aims to provide clear communication and expert property guidance to make buying or selling a home as stress-free as possible. We truly appreciate your kind words.
Thanks,
Cubitt & West
★★★★★ 5/5
GoogleThe agent I dealt with during the process of relocating to Horsham was Ethan and he has been one of the most friendly, personable and helpful people I've ever dealt with when moving. Very efficient process, thank you
Sam · 26 September 2025
Agent replied · 17 October 2025
Good morning,
Thank you for your wonderful feedback about Ethan's friendly and efficient service during your Horsham relocation.
Kind regards
Cubitt & West of Hornsham
★★★★★ 5/5
TrustpilotThank you Julie Bramble!
Julie Bramble has been an amazing help/ point of contact through my very recent property purchase. She has always gotten back to me on my numerous queries and was happy to talk me through the whole process. Julie was excellent at helping to soothe any anxieties or panics around the different steps of buying a property and I really felt like she was in my corner - calling and chasing up on my enquiries. Thanks Julie!
Chloe · 23 April 2024
Agent replied · 27 October 2024
Hi Chloe,Thanks for your review, we're delighted you're happy with our service. We'll be sure to pass this on to Julie.Many thanks, Cubitt & West
★★★★★ 5/5
TrustpilotFirst house purchase
My partner and I have just exchanged on our first house. Whilst the process can feel frustrating and long at times, I cannot thank and recommend Julie enough for always being so attentive and quick to respond and chase for any questions or queries we had. If it wasn't for her, I don't believe we would have been able to exchange within 12 weeks of the offer being made. Huge thank you for being so helpful, it definitely made a difference.
Bella · 31 January 2024
Agent replied · 27 October 2024
Hi Bella,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Julie, has been and how attentive she's been throughout and how much of difference her support has made in buying your first home.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotDan Nouari, class act
I recently split with my partner and was in dire need of finding a place to rent. I enquired through Cubitt & West to view a property.Dan met me at the property and showed me around in a very calm and professional manner. He could sense the property wasn’t quite right for me so went about asking what I was looking for.Dan was not pushy like most agents and true to his word, he sent me over a few more properties to consider.Sadly, I found a property elsewhere that was better suited. That said, I would not hesitate for a second contacting Dan in the future if my circumstance changes.In a world whereby everyone is treated like a pound sign, Dan has an old school appreciation whereby the clients needs are priority.Thank you Dan
Steve · 31 January 2024
Agent replied · 27 October 2024
Hi Steve,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Dan, has been and how much of a priority he's made you feel while searching for a new home. We wish you all the best in your new home and look forward to welcoming you should your circumstances change.Best wishes,Cubitt & West.
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