Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCharlotte and Heidi from the Ashington…
Charlotte and Heidi from the Ashington branch were amazing. Without a doubt one of the best estate agents I have spoken too. Charlotte registered my details for what I was looking for and she found my my dream home which I have just completed on without it being online! Thank you to I am sold also for making it so easy to buy at modern auction!
Simon · 2 February 2024
Agent replied · 27 October 2024
Hi Simon,Thank you for leaving a review! It's great to hear how amazing your experience with Charlotte and Heidi has been and how they've helped you find your dream home. We're also delighted to hear how easy you found the experience of buying at modern auction.We wish you all the best in your new home!Cubitt & West.
★★★★★ 5/5
Trustpilota challenging rental…
We had a challenging period for completing the rental of our flat after few years of ill maintainance of another estate agent. Cubitt & West agent was refreshingly helpful and positive throughout all the difficulties that arose during the checks. He was versatile in times that any other would have given up. Thank you for patience and perseverance!!!
Evi · 6 July 2024
Agent replied · 27 October 2024
Hi Evi,Thanks for leaving us such a lovely review, we really appreciate it. We're glad to hear our team provided you with such a great experience.All the best, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotHighly Recommend
Alia was very understanding of my requirements and I feel that my house search is in good hands.
Tracy · 1 February 2024
Agent replied · 27 October 2024
Hi TracyMany thanks for leaving a great review about Alia and glad she really understood your requirements. We will be sure to pass on your comments to her.Best wishesCubitt & West
★★★★★ 4/5
Trustpilotsale review summer 23
I used cubitt and west initially as they were the only estate agents i phoned who actually answered the phone and Madison in the waterlooville office was very helpful and guided me through the process as i hadn't had to sell a house for over 30 years. The sale went through quickly and the online portal was a really useful tool to see what comments were being made.
Wendy · 18 December 2023
Agent replied · 27 October 2024
Hi Wendy,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Madison, has been and how helpful she's been in guiding you through the process. We're delighted to hear that your sale went through quickly and how useful you found our online portal to be throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotHighly recommend
Excellent service from start to finish thank you. Julian was incredibly helpful at the beginning and Katarina managed the sale so efficiently it was such a pleasure and delight working with her and I knew my property was in great hands as she really cared.
Consumer · 16 March 2021
Agent replied · 27 October 2024
Many thanks for taking the time to leave a review of our Reigate office. It's fantastic to read about the excellent service you have received from Julian and Katarina. Katarina genuinely cares about providing her customers with the best possible customer service so she will be over the moon to read your review. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotGreat service
I am in the process of renting a property via Cubitt and West. I was met at the property by Yasmin who was absolutely brilliant. She was helpful, professional, knowledgeable and friendly. Yasmin was able to answer all my queries promptly and have kept an open line of communication throughout the process.She has gone the extra mile to make my renting experience extremely easy.
Jeevani · 13 January 2023
★★★★★ 5/5
TrustpilotMicah Roye was amazing
Micah Roye made this process seamlessWe haven’t used an Estate agent before so being our first experience I am very please with him and the team and definitely recommend him Great workThanksDebbie and Tobi
Debbie · 28 October 2022
Agent replied · 27 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotHi I am a Landlord and dealt with Becky…
Hi I am a Landlord and dealt with Becky and found her extremely professional, she kept me informed during the whole process from finding a suitable tenant to the move in date. Would highly recommend the Cubitt & West team.
Deep · 24 January 2022
Agent replied · 27 October 2024
Good afternoon,Thank-you for your kind words about Becky from the Portsmouth Lettings office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotFlat sale
All the staff in the Horsham branch were very helpful and efficient, especially Carl and Rebecca . Would recommend Cubitt and West.
Carolyn · 25 October 2023
Agent replied · 27 October 2024
Hi Carolyn,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful and efficient you've found them to be throughout your process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotI would like to say a massive thank you…
I would like to say a massive thank you to Steve, Sarah and the team at the woodingdean branch. They sold my parents property within 5 months and were incredibly professional, honest and helpful. I would definitely recommend this team. Kind regards Sarah R
Sarah · 6 May 2021
Agent replied · 27 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotMarcus is very helpful with the rental…
Marcus is very helpful with the rental of my properties Always follows through with any problems quickly Would thoroughly recommend
Angela · 7 December 2023
Agent replied · 27 October 2024
Hi Angela,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Marcus, has been and how helpful he's been with your rental properties and getting problems resolved quickly.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleEthan & Jon quickly secured new tenants for our property, and the tenancy process was dealt with smoothly and efficiently! Many thanks.
Tracy · 10 October 2025
Agent replied · 10 October 2026
Good afternoon,
We are delighted to hear Ethan & Jon secured new tenants smoothly and efficiently!
Thank you for your kind words.
Best wishes
Cubitt & West of Horsham
★★★★★ 5/5
GoogleA highly professional and very helpful team of people, who took the time to listen and understand what we wanted. Highly recommended!
Tony · 10 October 2025
Agent replied · 10 October 2026
Hi Tony,
We're glad to have been able to assist you. Thank you for your kind words and recommendation!
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleExcellent service as always with my rental properties. Very helpful and efficient. Jodiie Jon and Yasmin very helpful Thoroughly recommend Cubitt Lettings
Joanne · 10 October 2025
Agent replied · 10 October 2026
Hi Joanne,
Thanks for your review, we're delighted you're happy with our service. We're happy to hear that you received excellent service with your rental properties. Jodiie, Jon, and Yasmin will be delighted to know they were able to assist you efficiently. We're here for you every step of the way.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleLaura and the team were always very helpful and responsive throughout the whole process.
Having been involved with a number of different agents recently, they definitely stood out and went above the rest, so we would definitely have to recommend them!
Connor · 10 November 2021
Agent replied · 9 November 2024
Hello, thank you for taking the time to leave a review. Many Thanks,
Cubitt & West.
★★★★★ 5/5
TrustpilotBrilliant service from the…
Brilliant service from the waterlooville branch. They have kept us informed every step of the way. Mo Hussain has been exceptionally helpful with helping me sort my solicitors forms that were on line . Keep the good work up guys.
Sheila · 2 January 2022
Agent replied · 27 October 2024
Good morning Sheila,Thank-you for your kind words about Mo from our Waterlooville office of Cubitt & West. I will be sure to pass along your comments.Kind regards,Neil PiperOperations Director
★★★★★ 4/5
TrustpilotDifficult times
During a very difficult time & having had a sale fall through with a previous agent, Kerry-Ann and the team at Cranleigh helped us to complete the sale of our property with perseverance and determination! They were always on hand with encouragement and advice.
Ms · 26 March 2021
Agent replied · 27 October 2024
Dear Ms RennieThank you for taking the time to leave a review of our Cranleigh office. I'm so glad to read that Kerry-Ann and her team in Cranleigh were able to help you with the sale of your property recently. They are a great team and work really well together to give their customers the best possible service. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotThank you Gareth for all your help
Thank you Gareth for all your help. Great estate agent!
Ant · 17 June 2024
Agent replied · 27 October 2024
Hi Ant,Thanks for your kind review.All the best,Cubitt & West
★★★★★ 5/5
TrustpilotDan was friendly
Dan was friendly, professional and also kept us informed of what was going on and has made the process of renting privately effortless. A credit to the company.
Rachel · 23 April 2023
Agent replied · 27 October 2024
Good afternoon,Thank-you for the kind words about the Portsmouth Lettings team and in particular Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotJulie has been really professional at…
Julie has been really professional at all times is always able to deal with any queries I had really quickly and got me through to completion with no problems Thank you Julie truly appreciate your hard work
Karen · 28 April 2022
Agent replied · 27 October 2024
Good afternoon Karen,Thank-you for your kind words about Cubitt & West and in particular Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWe could not of coped without Julie and…
We could not of coped without Julie and the teams support throughout the buying process. Julie was so responsive throughout, communication was great and really did help us through a very stressful buying process.
Brendan · 2 September 2022
Agent replied · 27 October 2024
Good morning Brendan,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
GoogleThank you so much to George Dean at Cubitt and West. Made and kept things simple and easy as possible.
Carlof · 10 November 2023
Agent replied · 9 November 2024
Hi Carlof,
Thank you for leaving a review! We're pleased to hear how simple George was able to keep things throughout your process.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotExcellent team in Horsham
Carl and his team at the Horsham branch were excellent- kept me informed of what was happening at all times, answered any questions I had.Secured two offers within 2weeks of taking on my property and the sale was completed within 8 weeks. Brilliant
Mrs · 2 April 2021
Agent replied · 27 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotProperty valuation for lettings
We had Ciaran Street come round and value our property for lettings, and he was extremely informative and helpful. He pointed things out to us that we hadn't considered, and answered all our questions fully. He was attentive and professional and friendly. Can highly recommend him, and Cubitt and West, if you're looking for an estate agent to give you accurate and helpful information, if you're thinking of letting out your property!
Nico · 24 July 2023
Agent replied · 27 October 2024
Hi Nico,Thank you for leaving a review! It's fantastic to hear how helpful and informative Ciaran has been when valuing your property for lettings.Best wishes,Cubitt & West.
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