Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCubitt and West making selling easier.
Cubitt and West have been informative and supportive through out the whole process of selling our house.Julie has been the most supportive ensuring we have known what to expect and where we are in the selling/buying process.Thank you.
Martin · 14 October 2022
Agent replied · 27 October 2024
Good Morning Martin,Thank-you for the kind words about our Senior Sales Progressor, Julie. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat service
Emma, Maddison and Nicola has been amazing, really quick to reply and answer queries.It has been all good and smoot with them.
Armando · 18 January 2024
Agent replied · 27 October 2024
Hi Armando,Thank you for leaving a review! It's great to hear how amazing your experience has been with our agents and how smooth the process was.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotWondering which agent to choose
Lisa from the Woodingdean office came to give a valuation today and it was a good experience. A lot of confidence in this office for their local knowledge and their market share. Definitely feel there is a team behind the person visiting to, good audio visual presentation and very friendly and professional approach.
Tee · 17 November 2024
Agent replied · 25 December 2024
Hello Tee,Thank you for your kind review! We're delighted to hear that Lisa from our Woodingdean office provided you with a positive and professional valuation experience. It's great to know that you felt confident in our team's local knowledge and market expertise. We're here for you every step of the way.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotRecently purchased my new build home…
Recently purchased my new build home from Cubitt & West. Nish was dealing with my case and she was extremely helpful and responsive. I had constant issues with my solicitors and it got to a point where Nish was providing me information that my solicitors should have. She practically did their job for them over the course of 2 months. I would strongly recommend Nish if you are purchasing through Cubitt & West.
Benjamin · 2 June 2022
★★★★★ 5/5
TrustpilotAlia Hawes was brilliant..she went…
Alia Hawes was brilliant..she went above and beyond to arrange multiple viewings on one day to maximise our time. Thank you Alia.
Bion · 15 January 2024
Agent replied · 27 October 2024
HI Bion,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Alia, has been and how she's gone above and beyond to maximise your time with viewings.Best wishes,Cubitt & West.
★★★★★ 3/5
TrustpilotFlat sale
They have a proactive sales team who do call round and message contacts but it's not always clear which you're going to deal with. You do pay additional for the photos as they outsource which seems a little cheeky.
Anon · 25 March 2026
★★★★★ 5/5
GoogleKirsty Perry was exceptional helpful during our purchase of a property at Christs Hospital and always responsive to our queries.
Many thanks.
DB_ · 14 January 2024
Agent replied · 9 November 2024
Hi DB,
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Kirsty, has been and how exceptionally helpful she's been throughout.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotSuccessful completion with support from the whole team
We sold our property with Cubitt & West. The team at Southsea - James, Samara, Jackie and Julie - supported us through the selling process. We particularly appreciated having a sales progressor to keep things on track once an offer was secured. Together the whole team’s efforts ensured we hit our desired completion date.
M · 30 October 2024
Agent replied · 25 December 2024
Good afternoon,Thanks for leaving us such a lovely review, we really appreciate it. We're delighted to hear that the team provided such excellent support throughout your selling process. It's wonderful to know that having a sales progressor made a difference and that we could help you achieve your desired completion date.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotJulie Bramble
Julie Bramble has been a huge help and support throughout a long drawn out process, which was nothing to do with Cubitt and West. Keeping me updated and liasing with everyone in the chain.
Deebee · 24 February 2023
Agent replied · 27 October 2024
Good morning,Thank-you for your kind words about Julie, our Senior Sales Progressor- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotHeidi ,Charlotte and Veronica are very…
Heidi ,Charlotte and Veronica are very friendly ,professional and have a deep understanding of the local market. We were on the market with another agent,but with no success we approached cubbit and west who were amazing and had the clients best interests in mind.Cubbit and West made selling our house an enjoyable experience.
Samantha · 14 November 2024
Agent replied · 27 October 2024
Good Afternoon Samantha,Thank you so much for your lovely review. We're pleased to hear that Eloise and Zac from the Patcham office were able to provide such exceptional support and kindness during what must have been a stressful time for you. Rest assured, we will continue to be here for you every step of the way to help you find the right home. Thanks again for your kind words.Best wishes, Cubitt & West
★★★★★ 5/5
GoogleGeorge was really helpful and efficient inn letting my flat at Horsham Gates.
Excellent work, thankyou!
Jane · 13 May 2024
Agent replied · 9 November 2024
Hi Jane,
Thanks for leaving a review for George, we'll certainly pass this on to him.
Kind regards,
Cubitt & West Estate Agents, Horsham
★★★★★ 5/5
TrustpilotOutstanding Service
Can’t thank Katie, Zoey, Michael and Mo enough for helping me sell my house. The team have been really attentive and have kept me informed at every stage. Nothing was to much trouble; excellent service.
Dawn · 19 January 2023
Agent replied · 27 October 2024
Good morning Dawn,Thank-you for your kind words about our Sales team & Manager Mo at the Portsmouth office! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 1/5
TrustpilotToooooo slow
Toooooo slow and service not good enough for amount of percentage we paying bad communication
Super · 12 September 2026
★★★★★ 5/5
TrustpilotGreat Service
Aden and Ciaran were both great during our recent company rental with Cubitt and West. They made the process straightforward and their communication throughout kept us fully informed. Thank you!
Arundel · 21 June 2023
Agent replied · 27 October 2024
Thank you for leaving a review!We're delighted to hear how Aden and Ciaran were able to make the process straightforward for you as well as keeping you well informed throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotExcellent
Despite us eventually finding a property though another agent, I have to say that Steve and Sarah were exemplary in their friendliness and professionalism, tirelessly showing us many houses and spending time with us. I wouldn’t hesitate to recommend their excellent services to anyone!
Greg · 2 December 2021
Agent replied · 27 October 2024
Thank you so much for taking the time to write this, even though we were unable to help you this time, I hope we can in the future.
★★★★★ 5/5
TrustpilotMadison has been extremely helpful
Madison has been extremely helpful, friendly and professional in dealing with my mum's house sale. So far everything has gone smoothly and she has kept us up to date and been quick to answer any queries. Thank you.
Debbie · 14 September 2022
Agent replied · 27 October 2024
Good morning,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddison - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 4/5
TrustpilotVery professional company and helped…
Very professional company and helped the sale process go smoothly. Julie was especially helpful getting the sale over the line and working as a liaison between myself, my solicitors, the buyers and their solicitors. Would use again.
Danny · 10 October 2022
Agent replied · 27 October 2024
Good afternoon Danny,Thank-you for the kind words about Julie, our Senior Sales Progressor. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWe had a great experience with the…
We had a great experience with the cubitt & west agent! Angel was brilliant from our first viewing! Very knowledgeable and helpful. We are very happy with our new home and would highly recommended!Thank you so much Angel for your help 😊Tamas & Justyna
Jk · 22 October 2021
Agent replied · 27 October 2024
Hi Tamas & JustynaThank-you for your kind words about the Southsea office and in particular Angel. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotThank you Becky Darby
Becky Darby was instrumental for us in securing the property. From the day of the viewing to the day we were handed the key, she was available to provide response to our emails with regular updates.
Olamide · 7 November 2022
Agent replied · 27 October 2024
Good afternoon,Thank-you for the kind words about out the Portsmouth Lettings office of Cubitt & West and in particular Becky. I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotAbbie Tallack ensured that I didn't lack..
Abbie Tallack ensured that I didn't lack for any information support that I needed to get my property rented with a great tenant. Being a non resident landlord and very unfamiliar with the landlord rules and regulations in the UK she took her time to explain and went over and beyond to get me pictures of the property beyond the advertising ones, arranged all that would be required to make it lettable. I have no hesitation in recommending Abbie and Cubitt & West for all non resident landlords especially. She was very very helpful and didn't mind to handhold inspite of a barrage of emails I sent her.
Morenike · 24 March 2023
Agent replied · 27 October 2024
Good morning,Thank-you for your kind words about the Portsmouth Lettings office and in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotAshington branch - lovely team
Heidi, Stephanie and Caroline were a real pleasure to deal with through the whole sales process. Heidi and Stephanie were fabulous with their regular updates and positivity and enthusiasm with finding us the right buyers. Would highly recommend this agency to potential future buyers or sellers. 5*
Jo · 14 March 2021
Agent replied · 27 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 4/5
TrustpilotSuper
Aden was a gentleman and very pleasant? I got all the information I needed and more from him.Great agent. Happy to have done the viewing with him
Customer · 14 August 2023
Agent replied · 27 October 2024
Hi Llyris,Thank you for leaving a review! It's great to hear how pleasant you experience with Aden has been and how informative he was throughout your viewing.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotHeidi & Stephanie from the Ashington…
Heidi & Stephanie from the Ashington branch in West Sussex were great, the communication was perfect, we were kept up to date with everything considering we were in a lockdown it actually made our experience so much easier, would highly recommend them. Scott & Tracy Devlin
Tracy · 12 May 2021
Agent replied · 27 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotFabulous helpful team
On the market with another agent for 8 weeks with zero interest. Changed to this team who were so proactive and helpful with great local knowledge and had an offer within 2weeks.Big thank you to Mo Hussain and Vanessa and Zoey, you are all amazing.So,no, not all estate agents are the same!
Joanna · 6 November 2024
Agent replied · 25 December 2024
Hello Joanna,Thank you for your kind review - we will pass this on to the team! We're thrilled to hear that Mo, Vanessa, and Zoey were able to assist you so effectively and that you received an offer within just two weeks. It's wonderful to know that our proactive approach and local knowledge made a difference for you. Best wishes, Cubitt & West
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