Trusted Agent profile · Horsham · West Sussex
Verified
★★★★★
635 reviews across 2 platforms
2-4 East Street, Horsham, West Sussex, RH12 1HL
Brock Taylor's office in Horsham, West Sussex, at 2-4 East Street, is rated 4.8 out of 5 across 635 reviews on two platforms, including 634 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Brock Taylor, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
GoogleProfessional service, efficient and responsive. As landlord their lettings service has always been optimal. Currently buying another property, and so far very impressed by the speed of response and commitment to the task. Highly recommended.
Dexter - thank you for providing the team with a 5 star review - we really appreciate it! It's always great to hear that we responded quickly to any questions too. Many thanks from Peter & the whole team at Brock Taylor.
5/5
GoogleMy house was sold in less than 2 weeks.....yay! Very approachable staff.....they really do go the extra mile.....thank you! X
Thank you Caroline for this fantastic 5 star review! We feel your excitement at selling so quickly and could not be happier for you. From Peter & all the team at Brock Taylor.
5/5
GoogleAny estate agent can sell your house right? WRONG! We used the team at Brock Taylor to sell and happily found through them too in a …
Paul & Kate - what can I say! Thank you for this amazing review. It has been our absolute pleasure guiding you through your sale. We are so proud of our team and it makes us so happy to see them recognised for all their hard work. Please do come back and see us in the future. From Peter & all the team at Brock Taylor.
5/5
GoogleWe had a fantastic experience dealing with Brock Taylor for the purchase of our flat. The whole process was incredibly smooth, quick and professional. We were kept informed of all developments at every stage of the purchase. Would highly recommend.
Thank you Gillian for such a fabulous review of the service you received from Brock Taylor. As an independent business we heavily rely on recommendations, so receiving positive reviews is a vital part of our ability to continue to thrive in … More
5/5
GoogleWe have recently started renting a property through Brock Taylor and have been dealing with Suzanna in the lettigs department. She has been incredibly professional and responsive throughout the whole process as have the whole lettings team. Would highly recommend.
Thank you for taking the time to provide such a positive review for the team at Brock Taylor. Naturally, having bought through us we were delighted to be able to introduce a tenant to the property, at the asking price, so quickly. As an … More
5/5
GoogleExcelent experience. High recommended.
Nuno - thanks for the 5 star review - we really appreciate you taking the time to review our service - from Peter & the whole team at Brock Taylor!
5/5
GoogleWithout Suzanna' s help during these hard times i wouldn't have found the perfect house in the perfect location. Thank you for all your help Suzanna and also for the lovely new carpets in the property.Highly recommend Brock Taylor.
Ana thank you for taking the time to provide a positive review for the service that Suzanna provided to you from Brock Taylor. We really appreciate anyone providing us with a review (but particularly when they contain those lovely 5 stars!) Thanks again frompeter, Emily & the whole team at Brock Taylor.
5/5
GoogleIt is easy to see why Brock Taylor are the number one estate agents in Horsham - it's their employees. Sam, in particular, has been professional, responsive and cheerful at all times. Thanks for the five star service.
Thank you for taking the time to provide us with such a positive review - we really appreciate your kind comments. It's also great to hear that Sam gave you a particularly friendly & good service. Thanks again - from Peter, Sam and the whole team at Brock Taylor.
5/5
GoogleEmily and Josh are brilliant, our experience with them has been amazing. Emily listens to everything you say, takes into consideration all your needs with regards viewings and ensures all her colleagues have the same information, so …
Dear Lucy, thank you for taking the time to provide the team at Brock Taylor with such a positive 5 star review. I am delighted to hear that both Emily & Josh have provided you with such a high level of service and this was a key reason why … More
5/5
GoogleNot having had the best of experiences at the beginning, our house sale was taken on by Emily Lee and we have nothing but praise for how it has since been handled. …
Marjory - thank you for taking the time to provide such a detailed & positive review of the experience - that you received from Brock Taylor in Horsham and in particular Emily. Many thanks from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleReally pleased with the service I received from the BT Team, they were very responsive and nothing ever seemed too much trouble. I would highly recommend this agency!
Brooke - Thank you for this wonderful review and recommendation. Please do come back and see us again when you next move! From Peter & the team at Brock Taylor.
5/5
GoogleAbsolutely superb service from start to finish.Very friendly, professional, helpful and brilliant communication at all times.I cannot praise Leanne and her colleagues more highly.Well done a great job!
Graham - Thank you for this wonderful 5 star review! So pleased to hear your experience with Leanne and the Brock Taylor team has been a very positive one. Do come back and see us in the future. From Peter & everyone at Brock Taylor.
5/5
GoogleWe rented a property through Brock Taylor and throughout our tenancy we found them to always be professional, friendly, knowledgeable, courteous and efficient. The whole team are a real credit to their organisation. Our own personal …
Hi Huw, that's a great review of the service you received from Brock Taylor - thanks for taking the time to leave us with a fabulous 5 star review! Its great to hear that Terri & the team went the extra mile for you from Peter, Terri & the whole team at Brock Taylor.
5/5
GoogleOne of the most professional focused and competent agencies I've used in over 40 years. Attention to detail, and response to enquiries were exemplary. …
Nick, that is a lovely review - thank you so much. It's always great to receive a (real) review and especially when its from such an esteemed reviewer! We are delighted that we have been able to assist you in wish you every success in the … More
5/5
GoogleExcellent service from Brock Taylor. Professional and efficient in every aspect of their service. Happy to recommend them.
Ko - Thank you for this great review and recommendation. From Peter & all the team at Brock Taylor.
5/5
GoogleSarah in sales progression was fantastic all the way through the sale of my property giving me updates regularly. Sarah took the stress away by dealing with everything efficiently. Brock Taylor have been a delight to deal with.
Terri, thank you for taking the time to provide the team at Brock Taylor with a fabulous 5 star review and in particular highlighting how helpful Sarah was in progressing your sale. We believe every agent should have dedicated sales … More
5/5
GoogleI am very pleased with the amazing help from Alex at Brock Taylor. He was very helpful and made sure all the issues were addressed by the Landlord before we moved in. He was very accommodating. Thank you!
Dear Ana, thank you for taking the time to provide Brock taylor with a 5 star review, we are delighted that we managed to find a home for you and your family and hope that you're happy there. A big thank you & good luck from Peter, Alrex and the whole team at Brock Taylor.
5/5
GoogleThis was my first major issue with the property in nearly 3 years of renting and it was all sorted out with very little hassle. The Property Manager (Kerry) was professional throughout and tried everything to resolve my issue as quickly as …
Thank you very much for this kind review - I will make sure that Kerry is congratulated on her professionalism and assistance. If we can offer any further help in the future then please do let us know. Once again thank you and good luck in everything you do! Regards - Peter Maskell, Director.
1/5
GoogleThey clearly have issue with people who receive universal credit and they don't even have the decency to call you back despite leaving a couple of messages.
Hi Callum - Firstly, we do care about our reputation and so are disappointed to receive a one-star review, but do want to resolve any issues. However, we have tried to search for your contact details, but can't find them on our database, … More
5/5
GoogleWith any interaction with Emily at Brock Taylor she is responsive, efficient and friendly. Clearly keeps great records of previous conversations and generally very very helpful.
Alex - thank you for taking the time to provide Emily & the team at Brock Taylor with a fabulous 5 star review - we really appreciate it! A big thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleI was pleasantly surprised at the professional service that I received from Brock Taylor on my viewing of one of their listings. …
Justin - It was our pleasure looking after you on Saturday. Public transport can be stressful and even more so when you had done a long journey and it was looking unlikely you were going to make the appointment. I'm so pleased you were able … More
5/5
GoogleViewed several properties with Brock Taylor. We were given plenty of time to roam around on our own - without the agent breathing down our necks - but they were on hand to answer any questions.
Thank you for the very positive review of Brock Taylor, we really appreciate you taking the time to do this and look forward to continuing to work with you to find your next home, from Peter & the whole team at Brock Taylor.
5/5
GoogleAs a contractor who has worked for Brock Taylor for a number of years, I would have no hesitation in stating that they are the most professional property agent I deal with in the Horsham area. …
Mark, thank you for this kind review. We believe that it is a partnership when working with our preferred suppliers, and so always have a policy of supporting and closely working with them. May I take this opportunity to thank you both for … More
4/5
GoogleTheir Sales Consultant, Holli Ashpole met us promptly at the property and was charming, helpful, informative and full of good ideas throughout. What a pleasure!
Thanks Shauna, so pleased Holli was able to help. Do get in touch if there is anything else we can assist with. From Peter, Holli and all the team at Brock Taylor.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Brock Taylor, Horsham won Platinum.
