Trusted Agent profile · Horsham, West Sussex
Verified
★★★★★
635 reviews across 2 platforms
2-4 East Street, Horsham, West Sussex, RH12 1HL
Brock Taylor's office in Horsham, West Sussex, at 2-4 East Street, is rated 4.8 out of 5 across 635 reviews on two platforms, including 634 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Brock Taylor, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
GoogleI have been with Brock Taylor for a few years now and they are a very friendly, helpful company . Suzanna and Iona are extremely helpful with any issues that arise with the …
Thank you for providing both Suzanna & the team at Brock Taylor, with a fabulous 5 star review., It's really positive to hear that we have provided a continuously high level of service across a number of years. Thanks again from Peter, Suzanna & the whole team at Brock Taylor.
5/5
GoogleWe chose to sell our property with Brock Taylor as we had had such a great service from the lettings team. …
Karen - Thank you for this wonderful review. I am so pleased both our Sales & Lettings team have been able to meet your expectations. They truly are a great bunch of people who put the customer at the heart of everything they do. I will pass your kind words onto Josh & Sam. From Peter & all the team at Brock Taylor.
5/5
GoogleVery good service, friendly staff and easy to communicate with. Very helpful. Would use again.
HI Aimee - thank you verry much for the lovely review - we are delighted that we helped to make that move happen for you & wish yo every suuccess in the future. Thank you from Peter & the whole team at Brock Taylor
5/5
GoogleA very big Thankyou to Liam and Emily for the advice help and support. I would recommend Brock Taylor’s team as they are professional accurate and very pleasant to talk too.
Lara, thank you for taking the time to endorse Emily & Liam for the service that they provided to you, as well as the rest of the team. We were delighted to be able to assist you and thank you again for taking the time to provide the team … More
5/5
GoogleEmily took care of the sale very professionally. The market was tough but she kept me updated regularly with viewings and feedback and got to the sale eventually. …
Thank you for the 5 star review - we really appreciate yo taking the time to review your experience with Brock Taylor in Horsham. It's great to hear that Emily provided such a high level of service. Thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
Google7 months of trying to sell with a different agent then 7 days of Brock Taylor and there's 3 viewings and a sale. Perfect.
Lisa- thanks so much for this great review. So happy the team at Brock Taylor were able to secure a sale for you and help get you moving. Best of luck with your move from Peter & the whole team at Brock Taylor.
3/5
GoogleBrock taylor managed my sale From a sales point of view, Brock Taylor were excellent.They found a buyer and a …
Peter - Thank you for your review. I'm so sorry on this occasion we did not meet expectations. As a team we will take your feedback on board and work hard to make improvements. Please do come back and see us in the future and hopefully we can turn that 3 star review into a 5 star review. From Peter & all the team at Brock Taylor.
5/5
GoogleBrock Taylor were brilliant at helping me move to Horsham. The whole team were very friendly and were in constant communication even through December. They helped the move go smoothly, can't recommend them enough.
Yogesh, thank you for taking the time to provide the team at Brock Taylor with such a positive review of the service that you received from our lettings team. We are delighted that we were able to assist you with making the process of … More
5/5
GoogleOur house hunt has been managed by Emily Lee, who’s been fantastic. Quick at responding to any queries we had and giving us regular updates without us asking. Made our life much easier!
Jack thank you for taking the time to provide the team at Brock Taylor with a 5 star review - that's great! We really appreciate the time that you've taken to leave us this review and wish you every success in the future, from Peter, Emily & the whole team at Brock Taylor!
5/5
GoogleProfessional, diligent and personal experience. Very different from our experience with larger agents.
Ricky, thank you for taking the time to leave such a great review. So pleased your experience with us has been 5*. From Peter & all the team at Brock Taylor.
5/5
GoogleA well knit team. Had a quick move from Hove to Horsham, and needed a letter for our son to join the new school, and they arranged it all. I recommend them.
Dear Nimish, thank you for taking the time to provide the team at Brock Taylor with such a positive review of the service you received, it's great to hear that the time went over and over what you expected! We really believe that Brock Taylor is the best estate agent & letting agent in the area and these reviews help us to prove that! Thanks again from Peter & the whole team at Brock Taylor.
5/5
GoogleBoth myself and my partner have been very well looked after by Alex Cooper, who has really added a personal feel to our application with his friendly and polite approach. …
Dear Alexzander, thank you for taking the time to provide Alex, and the team at Brock Taylor, with such a positive 5 star review for the service that yo have received from Brock Taylor's lettings team. A big thank you from the whole team at Brock Taylor, Horsham.
5/5
GoogleFrom the moment we made contact with Brock Taylor we were looked after. Very professional and definitely made living in Horsham stress free. Always on hand and quick to act. …
Laura, thank you for the excellent 5 star review of the service that the team at Brock Taylor Horsham have provided. We really appreciate you endorsing our service and look forward to being able to help yo again when you are ready to move in the future! Thanks again, from peter & the whole team at Brock Taylor
5/5
GoogleEmily met us at the property, she was very professional and welcoming. All social distancing guidelines were followed properly setting us at ease for an enjoyable look round.
Sarah, thank yo for taking the time to provide a 5 star review of the service that you received from Brock Taylor - it really does mean a lot to the whole team! Thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleLeanne Butler and Joshua Harris of Brock Taylor were fantastic during a recent sale. Despite delays further up the chain, they were incredibly responsive and supportive. Highly recommended.
Lee, thank you for taking the time to provide Leanne and the team at Brock Taylor with a 5 star review. It's always great to have a positive endorsement and Leanne always works tirelessly to keep the sales together. Josh is also a key, … More
5/5
GoogleEmily at Brock Taylor has been wonderful and so helpful, great communication and reply’s promptly. The process has gone so smoothly!
Beth - thanks for taking the time to provide Emily & the team at Brock Taylor with a 5 star review - we really appreciate it! A big thank you from peter, Emily & the whole team at Brock Taylor.
5/5
GoogleWe viewed a property in the Causeway and Emily showed us around, and what a very polite professional young lady she was to, thank you for being so helpful. …
Kevin, thank you for the positive review of the service that the team at Brock Taylor provided to you - it's always great to hear when we're doing a very good job. We were obviously delighted to show this property and thank you for the opportunity to work with you. Thanks again from Peter, Emily & the team at Brock Taylor.
4/5
GoogleGood customer service. Easy to get in contact with. Would recommend.
Murray - Thank you for taking the time to leave a great review. From Peter & all the team at Brock Taylor.
5/5
GoogleVery professional and patient team always willing to help when needed
Thank you Steve for this great review. So great to hear we were there for you when you needed us! Do pop in and see us anytime. From Peter & the team at Brock Taylor.
5/5
GoogleThank you Brock Taylor Horsham, for your support and excellent service.
Hi Jorge - we really do appreciate the 5 star review!! A big thank you from Peter & the team at Brock Taylor.
5/5
GoogleBoth Liam and Josh have been brilliant so far in keeping us updated on all the stages of both selling and buying through Brock Taylor. Can't. Recommend these guys enough. ⭐⭐⭐⭐⭐
Dear Sam, thank you for the fantastic 5 star review - we love the stars! It's great to hear that the team at Brock Taylor have provided such a high level of service, we enjoyed working with you too and wish you every success in the future. … More
5/5
GoogleEmily at Brock Taylor has been extremly procative in helping us find our new home. She is always looking at alternative options for us and is a pleasure to deal with.
Lindsay, thank you for providing Brock Taylor with a 5 star review, its always great to receive positive feedback. We always aim to provide great service, and so its really satisfying to receive a positive review from our clients to recognise this! Many thanks, from Peter, Emily & the whole team at Brock Taylor.....
4/5
GoogleEmily and Josh have been easy to contact, patient and helpful in the initial stages of the purchase of our property. Fingers crossed everything goes to plan!
Kerry thank yo for taking the time to recognise the service that you received from Emily, Josh & the team at Brock Taylor, it means a lot to us! Thanks again from Peter, Josh, Emily & the whole team at Brock Taylor!
5/5
GoogleMy experience with Brock Taylor has been excellent. Special mentions to Suzanna and Alex who have been nothing but helpful and informative since I started my letting journey. Would definitely use again!
Connie, thank you providing such a positive review of your experience with our lettings team, and in particular both Alex & Suzanna. We are delighted that you have found the team to be both helpful & informative, and look forward to handing over the keys for your new home soon. Good luck & thank you from Peter, Suzanna, Alex & the whole team at Brock Taylor.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Brock Taylor, Horsham won Platinum.
