Trusted Agent profile · Horsham, West Sussex
Verified
★★★★★
635 reviews across 2 platforms
2-4 East Street, Horsham, West Sussex, RH12 1HL
Brock Taylor's office in Horsham, West Sussex, at 2-4 East Street, is rated 4.8 out of 5 across 635 reviews on two platforms, including 634 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Brock Taylor, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
1/5
GoogleFailed to undertake any repairs on a disabled tenants home all while being as unprofessional, rude, and condescending as possible.
We always value constructive criticism, however completely refute any claims of discrimination or of a property not being maintained whilst it is under our management. Obviously, when someone also hides their contact details, it makes our … More
5/5
GoogleHelpful, friendly and efficient. Many thanks for a great service!
Thank you for this fantastic review Henry! From Peter & the team at Brock Taylor.
4/5
GoogleEmily at Brock Taylor was great to deal with - she listened to what I said I was looking for and contacted me when matching houses became available. Thank you!
Laurence, thank you so much for taking the time to provide Brock Taylor with a fantastic 5 star review, it really means a lot to us. Thanks too for highlighting Emily's efforts for particular credit, she was delighted to read your review. Thanks again, from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleWe have been dealing with Emily and she has been super responsive and friendly with all the questions we have asked. A complete pleasure thank you!
Thanks all for the lovely review of the service that you received from Brock Taylor it's great to hear that you had such a positive experience. We really work hard to provide a high quality of service & so its great when it's recognised too! Thanks again from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleFamily run business with personal contact throughout and always available to help with queries and concerns! Would thoroughly recommend!
Tim - Thank you for this great review. It's always wonderful to hear the team exceed expectations and were on hand throughout the process. Do come back and see us in the future. From Peter & all the team at Brock Taylor.
5/5
GoogleKept informed all the way through the buying procedure
Chris - thank you very much for the positve 5 star review for the team at Brock Taylor - we really appreciate it!
5/5
GoogleReally happy using Brock Taylor to buy my first home. So helpful and always so polite! Thanks guys.
Kashmir - thanks for taking the time to provide - a review (especially as it was 5 stars too!!) Good luck with your home - and remember to get in contact when you move again! Thanks from Peter & the whole team at Brock Taylor.
5/5
GoogleContact and friendliness was there all the way at a stressful time. Much appreciated. Thank you very much
Hazel - it's always great to receive a 5 star review - so a massive thank you from Peter & the whole team at Brock Taylor.
5/5
GoogleWe’ve been super impressed with Liam, Emily & Yvonne at Brock Taylor. All very professional, helpful, and not pushy which makes our property search that bit more enjoyable!
Hannah, what a lovely review, it's great to hear that you have had such a positive experience with a number of the team at Brock Taylor, Horsham. A massive thank you for taking the time to provide us with a super 5 star review, from Peter & the whole team at Brock Taylor.
5/5
GoogleEmily Lee at Brock Taylor is the most responsive and helpful estate agent that I have come across so far; she makes dealing with Brock Taylor a pleasure!
Caroline, thank you for taking the time to provide the team at Brock Taylor with a great 5 star review for the service that was provided to you. It's fantastic to hear that you have had a great service from Emily & the team. A big thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleFriendly staff, always kept well informed. Helpful and made the process as easy as possible Thank you
Sue - so pleased we was able to help you with the process. Thanks for the 5 star review from Peter and the team at Brock Taylor.
5/5
GoogleHaving recently rented a property through Brock Taylor I’d like to thank all the Lettings Team for their professionalism in marketing,viewing property management and accounting. …
Dear Peter, thank you for taking the time to provide Brock Taylor with such a positive 5 star review of the service that you have received from the whole lettings team. As an existing landlord we are delighted that you have entrusted us … More
5/5
GoogleBetter than most especially their chaser Leanne!!
Andrew - Thank you for this great 5 star review! It's always good to hear when we are doing something well, especially the lovely Leanne who is an expert in sales progression. From Peter & all the team at Brock Taylor.
5/5
GoogleReally helpful and lovely members of staff
Kyra - Thank you for this great review of our staff. From Peter & the team at Brock Taylor.
5/5
GoogleVery happy with the service, found a place instantly and got all the information needed. All the agents were very helpful and attentive! Thank you very much!
Daria, thanks for the review it was great to deal with you too! We hope you enjoy your new home and look forward to being equally helpful in the future. Thanks again from Peter & the whole team at Brock Taylor Horsham.
5/5
GoogleFrom starting my online search to moving into my new flat rental took less than 3 weeks. Exceptional service from Brock Taylor throughout. Highly recommended. Good job Alex.
Adrian, that's a pretty impressive result, so it's great to hear that we managed to accomplish it, with a little help from you! Thanks for being so speedy in your response and also providing us with a fabulous 5 star review of the service that you received from Alex & the lettings team at Brock Taylor. Thanks again from Peter, Alex & the whole team at Brock Taylor.
1/5
GoogleAvoid. If using the letting, watch out for contracts being changed without your knowledge. Ended in the small claims. I got my money back but it was a struggle.
Thank you for your review. I understand that this feedback related to a tenancy that you had looked to undertake in 2016, that did not go ahead as the landlord requested a fixed 12 month tenancy, but you wanted a shorter period. For … More
5/5
GoogleWe have been dealing with Emily and she has been super responsive and friendly with all the questions we have asked. A complete pleasure thank you!
Thanks all for the lovely review of the service hat you received from Brock Taylor its great to hear that you had such a positive experience. We really work hard to provide a high quality of service & so its great when it's recognised too! Thanks again from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleI recently bought a house with the outstanding peter who really helped me sell my house , really easy and would reccomend to anyone in the Horsham area
Thank you or your kind review - we are delighted that you had a positive experience with Brock Taylor.
5/5
Google(I cannot speak about value as I will be a tenant in property that has been purchased for me). …
Linda - thank you for providing such a lovely review of your experience with Emily & the team at Brock Taylor. It's always nice to get feedback, but particularly when it is so detailed and positive. Thank you very much from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleEmily at Brock Taylor has been wonderful and so helpful, great communication and reply’s promptly. The process has gone so smoothly!
Beth - thanks for taking the time to provide Emily & the team at Brock Taylor with a 5 star review - we really appreciate it! A big thank you from peter, Emily & the whole team at Brock Taylor.
5/5
GoogleEmily really listened to what we were looking for and was incredibly helpful and friendly.
Katie - thanks for the positive review of the service that you received from Emily and the team at Brock Taylor Horsham - we really appreciate you taking the time to provide us with a 5 star review. A big thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleExcellent, friendly and very helpful service during a long, protracted, flat buying process. Highly recommended!
Charles - thank you for taking the time to leave us a 5 star review. It has been our pleasure guiding you through the process. Please do come back and see us in the future. From Peter and all the team at Brock Taylor.
5/5
GooglePosting on behalf of relative that doesn’t use google: I am very happy to recommend Brock Taylor. I have been using their management …
Thank you for providing the team at Brock taylor with a 5 star review, it is very much appreciated! We always find that our lettings team are able to develop a strong bond with both landlords and tenants, over a period of time, so are … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brock Taylor's Horsham office has 635 reviews across two platforms: 634 on Google, 1 on View Agents.
Brock Taylor Horsham is rated 4.8 out of 5 across all 635 reviews, and 4.8 out of 5 on Google from 634 reviews.
Yes. In The Trusted Agent 2026 awards: Brock Taylor, Horsham won Platinum.
Brock Taylor Horsham, 2-4 East Street, Horsham, West Sussex, RH12 1HL.
