Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI moved to Horsham just a few weeks ago and Brock Taylor have helped me tremendously from the first point of contact. Lucy Taylor-Croft's effort in helping me get the apartment I wanted have been excellent and smooth, could not have asked …
Lynn · 25 September 2020
Agent replied
Dear Lynn, thank you for taking the time to provide Brock Taylor with such a positive 5 star review for the service that you received from both Lucy & the whole lettings team. We really appreciate you taking the time to provide us with such a positive review, from Peter, Lucy & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleFantastic. They sold the house first time within 4 weeks. The buyer pulled out after months, and on the brink of exchange. Brock Taylor sold it again within 10 days. …
Dave · 25 September 2022
Agent replied
Thank you Dave for this wonderful review. I'm so pleased we were able to sell your house twice! It can be such a stressful process especially when someone pulls out. But I'm glad the team was on hand to quickly secure you another buyer and … More
★★★★★ 5/5
GoogleExcellent service from Amy and Suzanna. Thank you.
Edward · 22 May 2024
Agent replied · 30 December 2023
Thank you, Edward, for your kind words and for choosing Brock Taylor Estate Agents. We're thrilled to hear that Amy and Suzanna provided you with excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at 01403 272022.
★★★★★ 5/5
GooglePolite and helpful local estate agent would recommend
Trevor · 22 May 2024
Agent replied · 30 December 2023
Thank you for your kind words, Trevor! We're delighted to hear that you found our team polite and helpful. We appreciate your recommendation and hope to assist you with any future real estate needs. Feel free to reach out to us at 01403 272022.
★★★★★ 5/5
GoogleMy experience at Brock Taylor was amazing, myself and my partner had the pleasure of dealing with Emily, who is extremely professional with a brilliant personality / sense of humour, every question I asked she answered within the day if not …
Karen · 25 September 2020
Agent replied
Karen, thank you for taking the time to provide the team at Brock Taylor Horsham, with such a fantastic review. We are obviously thrilled that you had such a positive experience with Emily and that she provided such a high level of service to you. A massive thank you from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleProactive from the start. David showed us properties that addressed our ‘wish list’ and not just what the estate agent had to offer. Arrived for the viewing and was warmly greeted by David. The house viewing was honest and thorough and …
Jack · 25 September 2020
Agent replied
Jack, thank you for taking the time to provide the team at Brock Taylor Horsham, with a positive 5 star review. It's great to hear that David provided you with a great service, even though we were unable to help you to find a new home (on … More
★★★★★ 5/5
GoogleVery professional service from Brook Taylor from start to finish. I would thoroughly recommend BT to anyone wanting a fully managed rental service.
Steve · 22 May 2023
Agent replied
Steve, thank you for taking the time to provide the team at Brock Taylor with a 5 star review - we really appreciate it & are delighted that you are recommending our fully managed rental service too!
★★★★★ 5/5
GoogleI have dealt with Brock Taylor for a number of years and have always found them top notch. Market knowledge is excellent and the staff are friendly. David Saunders has looked after me on a couple of transaction now and I thoroughly recommend
Chris · 22 May 2020
Agent replied
Dear Chris, thank you for the excellent 5 star review of Brock Taylor's Horsham office. We are very proud of having so many clients that we have helped move on multiple occasions so it's great to hear that we are still impressing you. A big thank you from Peter, David & the whole team at Brock taylor.
★★★★★ 5/5
GoogleEmily showed us around the property. A polite professional who offered some good advice regarding the possibilities within the property itself and the local area. We were able to discuss our thoughts openly and express our personal requirements. Let’s hope we meet again!
Taylela · 22 May 2020
Agent replied · 30 March 2024
Dear Elaine, thank you for taking the time to provide Brock Taylor, with a fabulous 5 star review! We believe that we always work hard to provide a high level of service, so its always great when our clients confirm this! Many thanks from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleGiven the constraints placed on the whole process of buying and selling during the COVID crisis, Brock Taylor (Horsham) certainly delivered! They adapted their processes to ensure that sales progression was driven and delivered through a …
Rod · 25 September 2021
Agent replied · 21 June 2024
Rod - thank you for the kind & expensive 5 star review of the service you received from Emily & Brock Taylor Horsham. We really appreciate you taking the time to provide such a detailed overview of your experience with Brock Taylor and wish you every success in the future, from peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleEmily showed us around the property. A polite professional who offered some good advice regarding the possibilities within the property itself and the local area. We were able to discuss our thoughts openly and express our personal requirements. Let’s hope we meet again!
KCZ_ · 9 February 2020
Agent replied
Dear Elaine, thank you for taking the time to provide Brock Taylor, with a fabulous 5 star review! We believe that we always work hard to provide a high level of service, so its always great when our clients confirm this! Many thanks from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleExcellent service without fault .
Leanne Butler handled the progression of my property sale from point of offer, to exchange of contract's with the upmost patience and professionalism …
Robert · 25 September 2022
Agent replied
Thanks Robert. Always great to hear when we have provided excellent service. From Peter & all the team at Brock Taylor.
★★★★★ 5/5
GoogleSuzanna, Alex and Lucy are excellent Letting Agents, very diligent and professional and great to deal with - and as a landlord of over 30 years I have dealt with quite a few in my time ! So this is praise indeed.
Jill · 22 May 2020
Agent replied
Derar Jill, its always great to receive positive feedback, so thank you for taking the time to provide the lettings team at Brock Taylor with such a positive 5 star review. It sounds like praise indeed, with your extensive property … More
★★★★★ 5/5
GoogleI've just gone through the process of letting a property through Brock Taylor have been impressed throughout. Very responsive on emails and calls, as well as making the whole process run as smoothly as possible. …
Megan · 25 September 2021
Agent replied
Thank you for taking the time to provide a very positive review of the service you received from Brock Taylor's lettings team - its always great to hear when we've done a good job so a big thank you from Peter & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleI was very pleased with the information Emily gave on the property, she was very helpful when viewing the flat and gave every detail which was very good. Would not hesitate to use Brock and Taylor in looking to buy a flat.
J · 8 February 2020
Agent replied
Thank you for providing lovely feedback on your experience in dealing with Brock Taylor, and in particular Emily. It's always great to receive positive feedback, so thank you for taking the time to leave a 5 star review, from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleGood service from Emily from start to handing over the keys. All queries replied to within a day would use again
John · 22 May 2023
Agent replied
John - Thanks for this great review. Best of luck in your new home. From Peter, Emily, and all the team at Brock Taylor.
★★★★★ 5/5
GoogleI couldn't recommend them more highly. Everyone I have dealt with has been committed to supporting my move and solving problems that inevitable arise in a house move. Just fabulous, even when my mood was less than fabulous as challenges emerged!
Mariana · 22 May 2020
Agent replied
Thank you for providing Brock Taylor with such a positive 5 star review of the service that you received. We are delighted that we have helped you to find your new home and hope that you will settle in there quickly. Thanks again from Peter, Alex, Suzanna & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleAlex and Suzanna are very effecient and proactive.
Thank you so very much for being so dependable and organized.
We appreciate every effort you put in for us to move into this new Apartment. …
Pastor · 25 September 2021
Agent replied · 21 June 2024
Thanks for taking the time to provide the team at Brock Taylor Horsham with a 5 star review, it's always great to hear when we do a good job & particularly when it is recognised. Thanks again from peter, Suzanna, Alex & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleHaving spoken with various agents, Brock Taylor were with no question the most knowledgeable, positive, professional and efficient. The company set up and employees work ethic is fantastic. I could not recommend this agency enough they have changed my view on Estate Agents.
Liana · 22 May 2019
Agent replied
Thank you very much for taking the time to time to provide us with such a positive review, which has made me very proud. I will let the team know about your kind words. Thanks - Peter
★★★★★ 5/5
GoogleVery impressed by how quickly Brock Taylor found us new tenants. Any questions or concerns we had were speedily and efficiently resolved by Suzanna Evershed. We were never left waiting long for answers and we have felt in capable hands throughout the process.
Amanda · 22 May 2019
Agent replied
Thank you for providing us with such a positive review about the service you received from the lettings team at Brock Taylor in Horsham. As an independent, family owned, company we all really strive to provide a high level of service to all … More
★★★★★ 5/5
GoogleI am new to being a landlord and renting out a property
Suzanna and Kerry have given me help and advice along the way and have been professional as well as friendly in sorting things out
I would recommend them as letting agents
Angela · 22 May 2019
Agent replied
Thank you for the lovely review of both Suzanna & Kerry they were delighted to have such a lovely review of the service that they offered you. The whole team at Brock Taylor always try to provide the highest possible level of service, so … More
★★★★★ 5/5
GoogleI have been dealing with Emily Lee both for my property search and the ongoing process of purchase.
She is a pleasure to deal with and understood my rather special requirements she is always polite and cheerful and keeps me updated.
David · 9 March 2020
Agent replied
Dear David, thank for providing the team at Brock Taylor and in particular Emily with a fabulous 5 star review, it really does mean a lot to us. A big thank you from Peter, Emily & the whole team at Horsham's favourite estate agents - Brock Taylor.
★★★★★ 5/5
GoogleHaving moved about 10 times in the last 15 years or so, I was always disappointed with Estate Agents. Brock Taylor were exceptional from the moment we viewed the house, Richard the after sales person was always updating me, always responded …
Julie · 25 September 2019
Agent replied
Hi Jackie - thank you for this superb review of Brock Taylor Horsham. It makes all the difference to us to receive such a glowing recommendation of our service - especially where you've linked it to previous negative experiences. The whole … More
★★★★★ 5/5
GoogleProfessional service, efficient and responsive. As landlord their lettings service has always been optimal. Currently buying another property, and so far very impressed by the speed of response and commitment to the task. Highly recommended.
Dexter · 17 August 2021
Agent replied
Dexter - thank you for providing the team with a 5 star review - we really appreciate it! It's always great to hear that we responded quickly to any questions too. Many thanks from Peter & the whole team at Brock Taylor.
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