Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am not local to this area so picked Brock Taylor from a google search. I could not have made a better choice. Suzanna Harley and Terri Brand have been brilliant which has meant my property was let in no time at all.
My thanks to the team.
Lisa · 22 May 2020
Agent replied
Dear Lisa, thank you for taking the time to provide the team at Brock Taylor with such a positive 5 star review for the service that you have received from the whole team, but in particular both Terri & Suzanna. We are delighted, that you … More
★★★★★ 5/5
GoogleVery good experience, particularly with Suzanna who has been so helpful with our move, answering any questions we have had to make the move go smoothly. Highly recommended.
Hill's · 22 May 2023
Agent replied
Thank you for this great review and your kind words about Suzanna. So pleased she was on hand to help you with your move. Do come back and see us anytime. From Peter & the Brock Taylor team.
★★★★★ 5/5
GoogleI recently used this letting agency as a landlord and can only comment the staff (Alex, Suzanna and Teri) for their incredible support of their very professional approach. They are amazing and being a new landlord have led me through the …
Geoff · 25 September 2021
Agent replied · 21 June 2024
Geoff - it's great to hear that yo had a very positive experience with the letting team at Brock Taylor - they have an excellent reputation and always work hard to provide a top-rated service. Thank you very much from Peter, Suzanna, Terri, Alex & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleFantastic service I am so pleased I sold my house with Brock
Ian · 22 May 2024
Agent replied · 30 December 2023
Thank you for your kind words, Ian! We're thrilled to hear that you had a fantastic experience selling your house with Brock Taylor Estate Agents. If you have any friends or family looking to buy or sell, don't hesitate to send them our way. We're here to help!
★★★★★ 5/5
GoogleThe marketing, sale and completion of the sale was all handled professionally
Mark · 22 May 2024
Agent replied · 30 December 2023
Thank you for your positive review, Mark. We're glad to hear that our team at Brock Taylor Estate Agents Horsham provided you with professional service throughout the entire process. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at 01403 272022.
★★★★★ 5/5
GoogleAmazing end-to-end buying and selling experience in 2022 with all at Brock Taylor Estate Agents in Horsham. Particular thanks go to Josh and Leanne.
Stuart · 22 August 2023
Agent replied
Thank you Stuart for this great 5 star review! Your high praise for Josh and Leanne is very appreciated. Do come back and see us if we can be of any assistance in the future. For now, best of luck in your new home. From Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleWhere should I start. This is the second property my finance and I have rented. Our first time using Brock Taylor. Compared to our previous agent, Brock Taylor have been a breath of fresh air. To begin with we were shown round a number of …
David · 25 September 2020
Agent replied
Thank you David for providing such a positive review about the service you received from the team at Brock Taylor Horsham. I am delighted to hear that you found both the management & lettings team to be equally helpful. Wishing yo all the best in your new home, from Peter, Suzannah, Terri & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleWe are in the process of looking to buy a house and from our first phone call to Brock Taylor to date we have been really impressed with their service and approach. The majority of our interactions and viewings have been with Emily, who is …
Mimma · 25 September 2020
Agent replied · 21 June 2024
Thanks for the delightful review of the service yo have received from Emily & the whole team at Brock Taylor, it's always great to receive a 5 star review! We look forward to continue to be of assistance from Peter, Emily, Laura & the whole team at Bock Taylor.
★★★★★ 5/5
GoogleI have been a tenant with Brock Taylor for 2 years and if I have any questions they are always answered with in seconds! Suzanna, Alex and Lucy are fantastic! Very friendly! Nothing is a chore for them and always exceed my expectation! Highly recommend Brock Taylor!
P_A_B · 22 May 2020
Agent replied
Dear Peter, its great to receive a 5 star review for the service that you have received, so thanks for doing so. We will continue to work hard to exceed your expectations, and its been a pleasure to have you as a tenant too! A big thank you from Peter, Suzanna, Alex & the whole team at Brock Taylor Horsham.
★★★★★ 5/5
GoogleWe have been looking for a property within the Horsham area, and have been in touch with various members of the Brock Taylor team about this, meeting several of them at viewings too. …
Caroline · 25 September 2022
Agent replied
Caroline - Thank you for this wonderful review, it has been a pleasure meeting you. Do give us a call or pop in and see us anytime. From Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleWe experienced a very high quality experience with Emily Lee of Brock Taylor. She showed round a number of properties and and was responsive to our questions and negotiated well with the seller. This was a highly professional experience and …
Robin · 25 September 2021
Agent replied
Dear Robin - thank you for taking the time to provide Emily & the team at Brock Taylor with a 5 star review and overview of your experience with her - we really appreciate it. A big thank you from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleReally happy with the service that Brock Taylor provided us throughout our sale. Josh managed our sale professionally throughout the process and was very patient with all the hurdles we had to endure. Once sold having Leanne as a sales …
Russ · 25 September 2021
Agent replied · 21 June 2024
Thanks for the review Russ & we agree that Leanne is fabulous - but even we didn't know she was a "professor of property progression!" ;-) A great big thank you from Peter, Leanne & the whole team at Brock Taylor!
★★★★★ 5/5
GoogleAs you can already see from the reviews of Brock Taylor, they're a very efficient team of people who are genuinely interested in what you're looking for. I have been dealing with Sam and although we haven't yet found a place, as a first …
Holly · 25 September 2020
Agent replied
Holly, what a lovely review - thank you. It's always great to receive a positive review, but even more powerful when it is compared to your experiences with other agents and also highlights a particular member of the team. Naturally, we too … More
★★★★★ 4/5
GoogleOriginally we planned to sell our property through Brock Taylor as they clearly had a good grasp of the market and a great track record. They were very quick to accommodate our change of decision to let on a short hold tenancy as COVID-19 …
Lickfold · 25 September 2020
Agent replied · 21 June 2024
Thank you very much for the positive endorsement of both the sales & lettings departments at Brock Taylor - we really appreciate it. Thanks again from Peter & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleI approached Brock Taylor having been recommended by a friend. Suzanna guided us through the process very well. Within two days, we had seven viewings and three offers - two of which were for a sum greater than we had been asking. I would …
Robin · 25 September 2020
Agent replied
"Brock taylor would be my first choice of companies to manage the letting process!" Well thanks that a brilliant recommendation for the service that yo received, we really appreciate you taking the time to provide the team at Brock Taylor … More
★★★★★ 1/5
GoogleListed a property with access to a loft space, which I required. After paying a solictor to do their searches, it became apparent that the loft was not part of the property they were selling. I wouldn't have even enquired about the property …
Dave · 25 September 2020
Agent replied
Dear Mr Matlock, as you can see from the high number of 5 star reviews that we have received through Google we are not used to receiving a 1 star review. Therefore we were disappointed to read that you were unhappy with the experience of … More
★★★★★ 5/5
GoogleI can confidently say that my experience of this company has been nothing but positive. They have conducted business in a friendly and professional way, and this can be said of all staff I have dealt with. In what has been a challenging …
Trevor · 25 September 2020
Agent replied
Dear Trevor, we love receiving 5 star reviews of the service that we have provided, so thank you for taking the time to review the team at Brock Taylor Horsham. It is great to hear that we have provided a high level of advice and direction, … More
★★★★★ 5/5
GoogleDuring my search for a property my point of contact with Brock Taylor was Emily. We found her extremely helpful and proactive in finding properties for us to consider. She was always punctual with viewings and had plenty of information about the property to hand.
Tom · 22 May 2020
Agent replied
Thank you for providing such a positive review of both Brock Taylor & Emily. It's always great to receive positive feedback about the company, but especially when it highlights great service from a specific member of the team. So, a big thank you from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleSuzanna and the rest of the team were exceedingly helpful and efficient and went the extra mile to help the move go smoothly. Highly recommended!
Danny · 22 May 2023
Agent replied
Thank you Danny for taking the time to leave this 5 star review! So pleased the move went smoothly. I will pass your comments on to Suzanna and the team. From Peter and everyone at Brock Taylor.
★★★★★ 5/5
GoogleEmily Lee at Brock Taylor was absolutely fantastic when selling our home. She went over and above for us and we couldn't thank her enough. She was a pleasure to speak with and we'd definitely recommend her if you're looking to sell your home.
Alice · 12 August 2020
Agent replied
Alice, thank you for the lovely review of the service that y have received from the team at Brock Taylor, we really appreciate you taking the time to write us a positive review of the service that you received. We are also delighted that you'd recommend Brock Taylor to others and have provided us with a 5 star review, from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleBrock Taylor were the agents selling the house that we just bought. Buying a house I had no choice over who to buy from - you just go with whatever agent is selling the house you like the look of online rather than 'choosing to buy a house …
Andy · 25 September 2017
Agent replied
Thank you for the lovely review, the team, and in particular Richard were justifiably proud to have received such a positive overview of the service they received.
★★★★★ 5/5
GoogleWithout a doubt Brock Taylor offer the best Customer Service in the Rentals sector in Horsham. Down to earth team who will go further than “the extra mile” to help. They understand their clients on an individual basis and have a solid …
John · 8 October 2020
Agent replied
Dear John Thank you for taking the time to provide the lettings team at Brock Taylor, Horsham with such a lovely review, we really appreciate it! We also believe that we provide the best service in Horsham, so it's great to have it confirmed. Thanks again, from Peter, Suzanna, Alex, Lucy & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleEmily (Lee) was really friendly and professional when showing my boyfriend and I round some flats we were interested in. As first time buyers she gave us all the information we needed and made us feel so relaxed in what is supposed to be a …
Rachel · 25 September 2019
Agent replied
Thank you for taking the time to provide such a positive, 5 star review, of Brock Taylor and in particular Emily. As an independent company, we rely on being recommended for the service that we provide, as this is a real differentiator … More
★★★★★ 5/5
GoogleI have sold both my son’s flat and our own house through Brock Taylor and also asked them for advice on rental prices and house values on several occasions. The team (led by the personable and efficient Peter Mansell) is outstanding, both …
Paul · 25 September 2020
Agent replied
Paul, Thank you for taking the time to provide the team at Brock Taylor with such a positive review about the service that you have received on multiple occasions from us. … More
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