Trusted Agent profile · Horsham · West Sussex
Verified
★★★★★
635 reviews across 2 platforms
2-4 East Street, Horsham, West Sussex, RH12 1HL
Brock Taylor's office in Horsham, West Sussex, at 2-4 East Street, is rated 4.8 out of 5 across 635 reviews on two platforms, including 634 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Brock Taylor, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
GoogleWe are selling my late mother's flat. When the property first went on the market things were slow and not helped by six similar properties on sale within the block of flats …
Malcolm - I'm so pleased that the team once again met expectations for you and secured the sale of your flat. We really appreciate that you took the time to leave us this great review. From Peter & the team at Brock Taylor.
5/5
GoogleGreat service, attentive staff, Emily Lee has been extremely helpful.
Dear Heath, thanks for the 5 star review, we are delighted that you have been impressed with the service provided to you, from Peter, Emily & the whole team at Brock Taylor.
1/5
GoogleWhat a horrible estate agents! They lure you with their adverts with low prices for rental properties - then you have to significantly overpay to even be considred. I dealt with a …
Hello An, sorry we thought we had already responded to your review - but are DEFINITELY NOT horrible estate agents - you also failed to highlight that after your offer was accepted you DID NOT RESPOND TO CALLS AND EMAILS FOR 24 HOURS or … More
5/5
GoogleI have used Brock Taylor once for buying and twice for selling properties. They are a very friendly yet very professional team. I cannot praise Leanne enough for her efficiency and also patience with my latest purchase. I would give her 10 stars here if I could.
Zohreh - Thank you for Leanne's 10 star review! I'm so glad she was on hand to guide you through your purchase. Do come back and see us in the future. From Peter and all the team at Brock Taylor.
5/5
GoogleWe’ve had the immense pleasure of working with Liam Stanbridge and Sam Ellis at Brock Taylor regarding the sale of our home. Having been in the service industry for 38 years I know just how important great service should be and these guys …
Thank you Mrs Butcher for this wonderful review. We pride ourselves on service and are so pleased that Liam & Sam were able to meet expectations. They are fantastic at what they do. Wishing you many years of happiness in your new home. From Peter & all the team at Brock Taylor.
5/5
GoogleWe have just secured our dream home with Brock Taylor through our lovely agent Emily Lee, who has been fantastic from start to finish. Genuine and professional, she has helped us on every step of the way. Brock Taylor were by far the best estate agents we dealt with in Horsham and we would fully recommend them.
Dear Anne-Marie, many thanks for providing the team at Brock Taylor, Horsham, with another fabulous 5 star review. We are delighted that we managed to help you to find your "dream home!". Naturally we are also delighted that you found us to … More
5/5
GoogleExcellent, prompt, service. Engaging but very professional at the same time. Liam, Jenny and the whole team have been excellent and I am sure that they will see the process through to completion with the same expertise.
Thank you Brod for this wonderful review. So pleased the team has met expectations. I will pass your comments on to Liam and Jenny. Do get in touch if we can be of any further assistance. From Peter & all the team at Brock Taylor.
5/5
GoogleRecently purchased a property with Brock Taylor and as a buyer the sales progression was effective and timely. I had good confidence in the information that was being provided to me from the seller through the estate agent and was able to …
Thank you James for this great review. So pleased the sale went through with very few issues arising. We hope that you are happy in your new home. Thank you for the feedback regarding the new home gift, this is something we can look into in the future, and appreciate your feedback on this. From Peter & all the team at Brock Taylor.
5/5
GoogleWe have been tenants in a property managed by Brock Taylor for several years. Everybody we have dealt with has been polite and professional, but I would like to say thanks in particular to Laura Turner. She has been excellent and offers …
Kim - Thank you for this great Review. It's good to hear Laura has been on hand to assist with any enquiries. We have a great Lettings team so please do pop in and see them anytime. Thank you also for being a great tenant over the last few years! From Peter & all the team at Brock Taylor.
5/5
GoogleFrom a Landlord prospective, Brock Taylor has provided an excellent service in renting out our property. Professional products and services, at a competitive price, clearly explained and a very quick response to all queries and resolving problems. What more can you ask for? I would happily recommend them as a Letting agent.
Dear Jon - thank you for taking the time to provide the lettings team at Brock Taylor with such a positive 5 star review. We always aim to provide a high level of service so its always great to have it confirmed by our clients. Also … More
5/5
GoogleWe're very impressed with the service from Brock Taylor right from the start with an initial consultation with Josh through to their arrangements for viewing using an open day format. …
John - Thank you for this great review. So pleased Josh & the team were able to secure you a buyer so quickly. We wish you the best of luck with your onward purchase but in the meantime do pop in or call us anytime. From Peter, Josh & all the team at Brock Taylor.
5/5
GoogleFrom the moment we made contact with Brock Taylor we were looked after. Very professional and definitely made living in Horsham stress free. Always on hand and quick to act. Have had to head back to Ireland for a few months but will be contacting them upon our return.PositiveResponsiveness, Quality, Professionalism
Laura, thank you for the excellent 5 star review of the service that the team at Brock Taylor Horsham have provided. We really appreciate you endorsing our service and look forward to being able to help yo again when you are ready to move in the future! Thanks again, from peter & the whole team at Brock Taylor
5/5
GoogleWhere do I start?! First, the team have been amazing. From putting my flat on the market, getting it sold, then finally following through with the sales progression get us over the line. The service was quick, friendly, personable and just …
Wow, Lisa. Thank you for the fantastic review and thank you for letting us know Emily and Leanne were able to help you through the process. It has been our pleasure assisting you with the sale of your home. From Peter, Emily, Leanne and all the team at Brock Taylor.
1/5
GoogleAs you can see from the owners response, this is a very real reflection of the mindset held by Brock Taylor, Horsham. Even when presented with hard evidence they still refuse to accept any wrong-doing. My experience if this company - …
Thank you for your review, obviously we are always disappointed to receive a negative review of our service, especially when it is not a true reflection. For clarity, at no point would we ever be involved in a revenge eviction, however … More
5/5
GoogleBrock Taylor has been an excellent property management company. The ladies in the office are always friendly and most willing to help with any issues that arise with my flat. I would highly recommend them!
Thank you for this wonderful 5 star review and the recommendation Barb! So pleased the Lettings team has been able to help with any issues. Come by and see us if we can assist with anything else. From Peter & the team at Brock Taylor.
5/5
GoogleThe house was put on the market and we had an incredible amount of viewings and agreed a sale in under 2 weeks the effort put in to sell the place was unbelievable thank you
Peter - thank you for taking time to provide the team at Brock Taylor with a 5 star review! I am delighted to hear how much interest you received for your property - especially in a changing market! Thanks from Peter & the whole team at Brock Taylor.
5/5
GoogleI have worked with Brock Taylor on buying my first home and now selling that first home. It has been a truly pleasant and extremely productive experience. Emily Lee in particular has been fantastic! I would recommend Brock Taylor to anyone and will be using them without hesitation in the future.
Harry, thank you for taking the time to provide Emily & the team at Brock Taylor, with a fantastic 5 star review and endorsement of the service you received from the team. We are delighted that, having bought through us, that you then sold … More
5/5
GoogleWe dealt with quite a few agents during our house hunting and selling and Brock Taylor stood out as the most pro-active and efficient from a buyer’s point of view. So well done to all the team and when we find ourselves selling you will be our first port of call.
Simone - it's great to hear that you found that of all the local estate agents in Horsham that Brock Taylor is the most pro-active & efficient! We look forward to helping yo again when yo are ready to move in the future! Thanks again from Peter & the whole team at Brock Taylor.
5/5
GoogleSam Ellis did a brilliant job valuing our property. From the first phone call, Brock Taylor were so helpful.
Thank you for your positive feedback, Martine! We're glad to hear that Sam Ellis provided you with excellent service during the valuation of your property. At Brock Taylor Estate Agents, we strive to be helpful and provide a great … More
5/5
GoogleI sold my property with Brock Taylor and Liam diligently looked after everything from start to finish. From initial valuation, organising viewings and conducting them - to then being …
Thank you for your positive feedback, Craig! We're thrilled to hear that Liam and our team provided excellent service throughout the process of selling your property. We appreciate your recommendation and look forward to assisting you with any future real estate needs.
5/5
GoogleThank you for the professional way you dealt with the sale of my brother's house. From start to finish you managed every detail with friendly help and advice. And by working with your recommended solicitors, it kept things simple and …
Tony - we can't thank you enough for this glowing review. I'm so pleased we were able to navigate you though what can sometimes seem like a daunting process. I will pass your thanks onto Liam, Josh and the rest of the team, it has been our pleasure. From Peter & all the team at Brock Taylor.
5/5
GoogleI chose Brock Taylor (Horsham) as they seemed the most dynamic of the estate agents I met. Josh presented me with selling options which allowed me to choose the best selling strategy for my circumstances. They also arranged everything and …
Thank you for this great review Ros. So pleased we had an option that met your requirements and was able to secure you a great price for your property. From Peter, Josh & all the team at Brock Taylor.
5/5
GoogleWe have rented two properties through Brock Taylor. All the staff there are very efficient and helpful and are very easy to communicate with. Suzanna, Terri and Iona have always been quick to respond to any issues. Suzanna helped us find our current home which are really pleased with. I would highly recommend them.
Shelley, thank you for taking the time to provide Brock Taylor with a 5 star review, and in particular highlighting Suzanna, Iona & Terri for their efforts. We look forward to continue to be of assistance & to help you enjoy your home in the future. Thanks again, from Peter & the whole team at Brock Taylor.
5/5
GoogleBrock Taylor are always a pleasure to work with. Laura, Amy and the rest of the team are always on hand to help with any questions we might have. Highly recommend them!
Dear Dean - thank you for taking the time to provide Amy, Laura & Brock Taylor's Lettings team with a 5 star review - we really appreciate it! A great big thank you from Peter, Amy, Laura & the whole team at Brock Taylor.
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Yes. In The Trusted Agent 2026 awards: Brock Taylor, Horsham won Platinum.
Send Brock Taylor a message.
