Martin & Co Horsforth reviews

★★★★★ 5/5

AllAgents

"Great..."

We've been renting through this branch of Martin & Co for two years. Martin & Co as a company/chain has offered reasonable rates; we haven't felt 'ripped off' by 'admin fees' and the like, which we've experienced with other letting agents. This particular branch of Martin & Co has been fabulous and we can't thank all of the staff connected to this branch enough for their support. From the first time we enquired to the end of our tenancy (now first-time buyers), the office staff have always been friendly, polite and readily available to contact by phone, email and walk-in. The minor issues we've raised have been resolved within three to four days every time. The 'handyman' Peter has always done a super job, as did the electrician they sent round. Lovely staff at this branch - thank you so much to all of you for the work you have done on our behalf.

AliM · 31 July 2018

★★★★★ 5/5

Google

We've been renting through this branch of Martin & Co for two years. Martin & Co as a company/chain has offered reasonable rates; we haven't felt 'ripped off' by 'admin fees' and the like, which we've experienced with other letting agents. This particular branch of Martin & Co has been fabulous and we can't thank all of the staff connected to this branch enough for their support. From the first time we enquired to now, as we're nearing the end of our tennancy (becoming first-time buyers), the office staff have always been friendly, polite and readily available to contact by phone, email and walk-in. The minor issues we've raised have been resolved within three to four days every time. The 'handyman' Peter has always done a super job, as did the electrician they sent round. Lovely staff at this branch - thank you so much to all of you for the work you have done on our behalf.

Ali · 2 July 2018

★★★★★ 5/5

Google

Excellent service provided by the Sales Agent Katerina Chvapil. She was very well organised and kept regular communication.

Omar · 12 October 2023

★★★★★ 5/5

AllAgents

Very supportive and provided

Very supportive and provided great advice throughout the purchase process.

Shaun · 28 March 2024

★★★★★ 5/5

Trustpilot

Property let

Dan shepherd and team did an excellent job on letting our property.

ADRIAN · 9 June 2025

★★★★★ 4/5

Trustpilot

Dale Hesketh assisted me with the…

Dale Hesketh assisted me with the purchase of a flat sold/managed by Martin and Co. He was very helpful and explained a lot to me. The only hiccup was their answering service who never seemed to pass on my messages.

Jacqueline · 10 April 2024

★★★★★ 1/5

Google

I was advised to show up to collect my keys at 10am on Saturday and was left waiting for over 10 minutes. I tried to call to discuss this and was rudely and immediately dismissed by the director, who was incredibly judgemental about the situation and declared that I had no right to complain. Honestly shocked by the unprofessionalism displayed.

Kameron · 3 July 2022

★★★★★ 1/5

Google

I was advised to show up to collect my keys at 10am on Saturday and was left waiting for over 10 minutes. I tried to call to discuss this and was rudely and immediately dismissed by the director, who was incredibly judgemental about the situation and declared that I had no right to complain. Honestly shocked by the unprofessionalism displayed.

Kameron · 3 July 2022

★★★★★ 5/5

AllAgents

Katerina Chvapil from

Katerina Chvapil from Horsforth office was very supportive and relentless in making sure all the buying process is as clear and as smooth as possible . She ensured fantastic communication with the vendors and she was available at every step of the process with advice and guidance.

Alina · 30 August 2023

★★★★★ 5/5

AllAgents

"Katerina Chvapil from..."

Katerina Chvapil from Horsforth office was very supportive and relentless in making sure all the buying process is as clear and as smooth as possible . She ensured fantastic communication with the vendors and she was available at every step of the process with advice and guidance.

Alina · 30 August 2023

★★★★★ 5/5

AllAgents

15 years of great

I've been using Martin and Co for 15 years to support a rental and more recently on the sale of my property. They have never let me down. Kat in particular has been so proactive during my recent sale. Highly recommend for Sales and Rentals.

Jill · 20 September 2023

★★★★★ 5/5

AllAgents

"15 years of great..."

I've been using Martin and Co for 15 years to support a rental and more recently on the sale of my property. They have never let me down. Kat in particular has been so proactive during my recent sale. Highly recommend for Sales and Rentals.

J · 20 September 2023

★★★★★ 1/5

Google

If I could give zero I would. The worst experience as a tenant I've ever had.

John · 25 May 2023

★★★★★ 5/5

Trustpilot

After noticing that a house where I…

After noticing that a house where I live had been sold really quickly (mine’s also for sale), I felt compelled to contact Martin & Co.

Tracey · 10 September 2024

★★★★★ 5/5

Trustpilot

Totally recommend it!!

My partner and I have seen so many places with so many real estate agents. Martin & Co is by far the best one. We felt very confident to buy our house with Kat. She's very straightforward, extremely helpful and efficient!!

Bianca · 29 July 2023

★★★★★ 5/5

Trustpilot

Katerina Chvapil of Martin&Co was…

Katerina Chvapil of Martin&Co was friendly , approachable and full of good suggestions for a property we viewed . It needed a lot of work doing and she gave good suggestions to ensure maximum use of space . Full of good ideas !

Khalda · 25 May 2023

★★★★★ 5/5

Google

I have used Martin & Co as a rental agent for the last 15 years and they have always been attentive and managed to re let my property quickly when it became vacant. I recently used them as a sales agent. They sold the property immediately ( some of that was good fortune )and the sale was handled efficiently. I would recommend them for both services.

Mark · 2 July 2018

★★★★★ 5/5

Google

I have used Martin & Co as a rental agent for the last 15 years and they have always been attentive and managed to re let my property quickly when it became vacant. I recently used them as a sales agent. They sold the property immediately ( some of that was good fortune )and the sale was handled efficiently. I would recommend them for both services.

Mark · 31 March 2018

★★★★★ 1/5

Google

Shocking customer service . contacted 3 times to arrange a viewing never got back to me . Booked a viewing on there web site still no reply . The house sold and never got the chance to view it. If your thinking of selling with these think again you could be missing out on a higher offer .

Mark · 30 March 2021

★★★★★ 5/5

Google

Nice team, knowledgable, efficient and helpfull. Good experience had by all 👍 …

Iain · 31 October 2022

★★★★★ 1/5

AllAgents

Absolute disgrace. They were

Absolute disgrace. They were determined to take money from our deposit. They changed their reasons for the deductions three times when we challenged them. It is obviously just another income stream for them to invent issues, send their own handyman (if anyone at all) and charge absolutely extortionate rates for the minro works done (if done at all). Thieves that I would never use again

Craig · 17 September 2012

★★★★★ 5/5

Google

I rented from Martin and Co Horsforth for a year during lockdown and they were brilliant. My main contact was Carolyn, her and the rest of the team are extremely professional, easy to contact and resolved any problems quickly. As I tenant, I can highly recommend renting from them.

Zoe · 30 March 2022

★★★★★ 4/5

Google

Very helpful throughout process and always prompt with responses to any queries.

Sue · 31 October 2022

★★★★★ 5/5

Trustpilot

efficient, friendly, available and fast. …

From August 18 2023 Martin & Co handled my renting then buying this flat. They were always friendly, available, efficient and fast.

Claire · 21 May 2024