Trusted Agent profile · Hornchurch, Essex

haart Hornchurch reviews

★★★★★ Excellent

539 reviews across 2 platforms

13 North Street, Hornchurch, Essex, RM11 1RL

Part of haart, see every office.

haart's office in Hornchurch, Essex, at 13 North Street, is rated 4.8 out of 5 across 539 reviews on two platforms, including 528 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

528

Reviews on Google

This office

Facebook logo

3.8 / 5

11

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

Just wanted to leave a review to say how great Akash has been, really helpful and transparent!

Azizah · 22 December 2025

Agent replied · 22 August 2026

Hi Azizah, thank you for your 5* review on the service you have received from Akash, kind regards haart Hornchurch

5/5

Google

Akash and the team are very friendly and helpful.

Lant · 27 February 2026

Agent replied · 20 March 2026

Hi Lant, thank you for your great review on the service you have received from Akash. Thanks, haart Hornchurch

5/5

Google

I have been dealing with Bradley to buy a property (my first property). He has been on point with his words from the very first phone conversation we had. This was all very new to me as I said I'm a first time buyer. But Bradley has made the process very easy. I have had viewings from other state agent but never got this level of customer service. Bradley has been very quick with his response, every time I needed something he was always available. No question was a stupid question for him! He always responded with a quick and calmly manner with detailed information, which you need as a first time buyer. Very professional and friendly at the same time. Highly recommend Bradley & Micheal. 💯⭐️⭐️⭐️⭐️⭐️

Tanhid · 29 March 2023

Agent replied

Thank you for the 5* Review Tanhid, Its great to hear Bradley & Michael have made your process very easy! Many Thanks Haart Hornchurch

5/5

Google

Very happy with the service provided by Jack Duggan. He was on point getting all my tenant’s issues rectified. Jack was courteous, responsive and above all understanding. My previous experience with Haart wasn’t as great as I felt the agents weren’t as responsive but Jack has really turned my experience around.

Ahmed · 19 November 2024

Agent replied · 10 December 2024

Hi Ahmed, Many thanks for your kind review on Jack. Kind Regards Haart Property Mangement

5/5

Google

Lewis and his sales team have been brilliant with our probate house sale. Professional and patient at all times. Secured a good buyer and price, and managed expectations of all parties well. Would 100% recommend if you’re selling any property in the area. Thank you.

Susy · 23 May 2026

Agent replied · 23 June 2026

Hi Susy, thank you ever so much for your review! After what seems like a lifetime am glad to say that the transaction is finally over the line. If you ever require anything in the future please reach out. haart Hornchurch

5/5

Google

After two wasted months and my sale falling through with another Estate Agency. As you can imagine all the stress and anxiety that comes with that process I turned to Haart in an effort to turn things around quickly. My first point of contact was with Michael Juffs at Haart Hornchurch - I cannot thank him enough for his support, professionalism, practical and honest advice. Instead of feeling stressed I began to feel hopeful and reassured that things would work out. I would also like to give special thanks to Bradley for giving priority and going above and beyond to get viewings booked in. Within 2 weeks of being on the market despite the challenges of the economy, I had offers coming in which was a result of the Haart Hornchurch team, going above and beyond for their client, their outstanding professionalism and customer service. I cannot say thank you enough !!! All the Best, Chari

Chari · 28 February 2023

Agent replied

Thank you for the fantastic 5* review Chari! Its great to hear the fantastic service you have received! Many Thanks Haart Hornchurch

5/5

Google

Lewis, Michael, Bradley and Val have been amazing! We were booked in to see our now new home by Michael and was showed around by Lewis. It was clear from the start that Lewis and his team knew exactly our requirments as from the moment we walked in we fell in love. Once we got our offer accepted the team made sure it started progressing very fast. Everytime we called in to get an update, no matter who we got through to we were always given an update and was told what the latest was. We wanted to be in by January and this was made possible by the team at Hornchurch heart. If you are looking for a team who truly know how to get things done fast with efficiency then these are your people. Thanks again all.

Sanjiv · 12 February 2023

Agent replied

Hi Sanjiv thank you very much for your kind words and congratulations on your stunning new home. We wish you a life time of happiness and if you are ever passing the office please do pop in! haart Hornchurch

5/5

Google

Awash was great, thanks.

Ronaldo · 22 March 2026

Agent replied · 22 April 2026

Hi Ronaldo, thank you for your great review on the service you have received from Akash. Thanks, haart Hornchurch

5/5

Google

Lewis and Seref did a great job in marketing our property. They kept us fully up to date with progress by phone calls, texts and emails so we knew exactly what was happening and when. I would definitely recommend them. Thank you Haart

Adrian · 23 May 2026

Agent replied · 22 April 2026

Hi Adrian, Thank you for the fantastic review on the service you have received. It's great to hear the positive feedback from our clients. haart Hornchurch

5/5

Google

I had a fantastic experience with HAART(Hornchurch branch). The team was friendly, knowledgeable, and efficient also dedicated to providing the best service possible, and it shows in every interaction. They made the entire process smooth, supportive and stress-free. Thank you Haart team. Special thank you Lewis Taylor.

Mona · 5 December 2024

Agent replied · 10 December 2024

Hi Mona, thank you so much for your review! It hasn't been an easy ride but we got there in the end. We wish you and your family all the best in your new home. haart Hornchurch

5/5

Google

Would like to thank Seref Sandal for the advice he gave us.

Yusuf · 22 December 2025

Agent replied · 22 August 2026

Thank you for the fantastic review. It's great to hear the positive feedback from our clients many thanks, Haart Hornchurch

5/5

Google

Really happy with how things went. They found me a home quickly and guided me through every step without any hassle. The staff was kind and always available when I needed something.

Gazi · 22 July 2026

Agent replied · 22 August 2026

Hi, thanks for your 5* review! haart Hornchurch

5/5

Google

Demi was very helpful with everything needed. She went above and beyond to find me something that fits my criteria. Would recommend all staff to be the same way. Very quick to get back to me when anything was asked. Very much appreciated. Thank you.

George · 3 December 2024

Agent replied · 10 December 2024

Hi George, Thank you for the 5* Review about the excellent service you have experienced with Demi! Kind regards haart Lettings Hornchurch

5/5

Google

Thank you so much for doing our mortgage. We are first time buyers, and this is our first mortgage. I just can't believe how quick and efficiently Terrasa Dower of Just Mortgages completed this application. Terrasa is one passionate and hardworking lady. She was working till late (11.30pm I remember getting an email from her). The next day she had a day off. She was getting ready to attend a wedding but she still called me to break the news that my mortgage application has been submitted and approved. I was so happy and shocked. The service and communication from Terrasa is on point. We couldn't have asked for any better than Terassa. Your a absolute star. We would recommend Terassa any day of the week. Worth every penny! She even chases up the estate agents and tells them to crack on with the next stage. She found us one of the best products, it's beyond our imagination. Can't wait till complete and move in. Can't thank you enough Terassa Dower. Mohammed Iqbal (Mo) and Nadiya.PositiveResponsiveness, Quality, Professionalism, Value

Imtiaz · 27 August 2022

Agent replied

Hi Imtiaz thank you for your excellent review we are glad to hear you are happy with the service that you have received from Terrasa! We look forward to seeing you move into your new home. haart Hornchurch

5/5

Google

Very positive experience with Haart Hornchurch! Craig was fantastic on the viewings; answered all my questions and requests. Demi has been amazing throughout the entire process and has ensured everything has gone smoothly in a timely manner - I’m shocked at how quickly everything progressed. Demi has made what could have been a very stressful process incredibly easy!

Lucy · 22 April 2024

Agent replied · 21 June 2024

Hi Lucy, thank you for your 5* review! haart Hornchurch

5/5

Google

Let me start off by thanking Haart for finding us a good property to rent. Keeley, our property manager has been super helpful and kind to us. She keeps checking in on us, and is always doing her best to fix any issues we come across. Thank you Keeley, you have been exceptionally wonderful. Like I said over call- “HAART needs more people like you”.

M · 24 November 2023

Agent replied · 21 June 2024

Thank you for the 5* Review Mahesh, its great to get fantastic feedback on Keeley and customer satisfaction! Many Thanks, Haart Lettings Hornchurch

5/5

Google

I contacted Haart for a valuation report on my property with a view to its marketing. Lewis Taylor arrived, he was prompt, professional and personable. I was pleased with the valuation he provided and I could tell that he had a lot of marketing experience. He was thorough in his explanation of the estate agent fees, terms and conditions etc and how they would next proceed. On agreeing to market with Haart, Lewis was prompt in arranging an open house viewing and commenced marketing the property straight away. This approach managed to secure me an offer within a week, which I was very satisfied with. Lewis and his team continue to be prompt when answering any queries I have and keep me advised on the sale. I wouldn’t hesitate in recommending Haart if you are thinking of selling.

Stephen · 16 August 2022

Agent replied

Hi Stephen, Thank you so much for your kind feedback! Has been a pleasure working with you and we are glad that you over the moon with the service that you have received so far. Regards, haart Hornchurch

5/5

Google

We contacted Haart regarding letting a property. On that same day Craig Cagehin the Senior Lettings Branch Manager came to view the property. Craig took time to explain their services and left us with full written details and costs. Once instructed, photographs of the property were taken and on the same day the pictures appeared on line. Following viewings that took place two days later we receive details of a number of potential tenants. Two weeks from the day we instructed Haart to act for us a tenant moved in with all the referencing, inventory and everything done. For us this first time experience of letting a property has been made very straight forward with good communication throughout the process, in no small way thanks to Craig and the team at Haart. We would highly recommend Craig and Haart for anyone wishing to let their property.

Paul · 16 August 2022

Agent replied

Thank you for your kind words Paul, its been great fun working with yourself in letting your property! Many Thanks, Craig and the Hornchurch Team

5/5

Google

Demi Mansworth is an angel, I was 30mins late to the viewing but she was so patient. I recommend her for that not everyone can wait for so long . She was able to put me through from the beginning till the end , she calls back immediately she sees my call. I have a home today thanks to Demi

Osy · 7 March 2024

Agent replied · 21 March 2024

Thank you for the 5* Review about the excellent service you experienced by Demi! Many Thanks haart Lettings Hornchurch

5/5

Google

Well, where do we begin?! We started this process in May 2021, never naive to the process but there were many bumps along the way. We are now in our new home and honestly, none of this would have been possible without Michael Juffs at Haart Hornchurch - We really cannot thank enough his continuous support, honest advice and communication throughout. It is clear that providing outstanding customer service and having great relationships with their clients is really important to them. They went above and beyond on so many occasions. There is a great little team going in that office, well done to you all and we wish you all the best. Chloe x

Chloe · 17 July 2022

Agent replied

Hi Chloe, Thank you ever so much for your feedback! This certainly was a transaction to remember but we got there in the end, We wish you and your family all the best in your new home, haart Hornchurch

5/5

Google

Let me start off by thanking Haart for finding us a good property to rent. Keeley, our property manager has been super helpful and kind to us. She keeps checking in on us, and is always doing her best to fix any issues we come across. Thank you Keeley, you have been exceptionally wonderful. Like I said over call- “HAART needs more people like you”.

Mahesh · 31 October 2023

Agent replied · 30 December 2023

Thank you for the 5* Review Mahesh, its great to get fantastic feedback on Keeley and customer satisfaction! Many Thanks, Haart Lettings Hornchurch

5/5

Google

Let me start off by thanking Haart for finding us a good property to rent. Keeley, our property manager has been super helpful and kind to us. She keeps checking in on us, and is always doing her best to fix any issues we come across. Thank you Keeley, you have been exceptionally wonderful. Like I said over call- “HAART needs more people like you”.

Doctor · 31 October 2023

Agent replied · 26 August 2024

Thank you for the 5* Review Mahesh, its great to get fantastic feedback on Keeley and customer satisfaction! Many Thanks, Haart Lettings Hornchurch

5/5

Google

Terrasa at Just Mortgages was an angel & really helped us with our Mortgage. She is very knowledgeable and worked diligently during a very stressful period. I would recommend her to anyone who needs a great Mortgage Advisor. Terrasa and everyone at Haart all worked tirelessly to help get this purchase over the line ahead of the Stamp Duty holiday. They also kept us reassured and updated every step of the way and we can’t thank them enough!PositiveResponsiveness, Quality, Professionalism, Value

Cherry · 22 June 2022

Agent replied · 21 June 2024

Thank you so much for your lovely feedback Cherry we are glad that you were happy with the service that your received from both the sales team and Terrasa, we hope you and your family have settled into your new home and we wish you many happy years. haart Hornchurch

5/5

Google

We purchased our property through Haart. I initially viewed the property in August 2021 with Bradley and finally moved in mid January 2022. Michael dealt with parts of the purchase, but we mainly dealt with Lewis throughout the process. Both were always extremely professional, patient and provided timely updates and information. There were situations during the process, some 5 months, that required professional advice and guidance, Lewis was always on hand to resolve these stressful situations - offering support when needed. We wanted to take the time to write a review, to thank everyone at Haart, Hornchurch, especially Lewis for helping us complete our purchase. What great patients you have, Lewis. Haha! We might see you again in the future if we decide to sell the house - don’t panic, it may be some time - once we’ve completed some renovations. Many thanks, Lewis. Richard & Nichola.PositiveResponsiveness, Professionalism

Rich · 22 June 2022

Agent replied · 21 June 2024

Hi Richard thank you for your review am glad that you had a great experience with us at haart Hornchurch! It definitely wasn't the easiest of transactions but we got there in the end. We wish you all the best in your new home, haart Hornchurch

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Questions about haart Hornchurch

How many reviews does haart Hornchurch have?

haart's Hornchurch office has 539 reviews across two platforms: 528 on Google, 11 on Facebook.

What is haart Hornchurch's rating?

haart Hornchurch is rated 4.8 out of 5 across all 539 reviews, and 4.8 out of 5 on Google from 528 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Hornchurch won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Hornchurch office?

haart Hornchurch, 13 North Street, Hornchurch, Essex, RM11 1RL.

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