Trusted Agent profile

haart reviews

★★★★★ Excellent

539 reviews across 2 platforms

13 North Street, Hornchurch RM11 1RL

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haart's Hornchurch office at 13 North Street is rated 4.8 out of 5 across 539 reviews on two platforms, including 528 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

528

Reviews on Google

This office

Facebook logo

3.8 / 5

11

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

I found Haart via rightmove and I’m so glad I did. I have never rented before so it was all a little daunting. I have always been a home owner so moving over to renting at a late stage in life made me a little anxious. However Akachi and his team were fabulous. Akachi was on hand every step of the way and ensured everything was done smoothly and efficiently. He was on hand every time, late night messages when I began to panic and weekend last minute questions. Nothing was too big an ask he he catered to all my needs. He has been instrumental in helping me with this transition and am very grateful to him. I would definitely recommend Akachi and Haart for all letting needs. I will also use them when I am ready to buy again.

Nicci · 20 June 2026

Agent replied · 23 June 2026

Hi Nicci, thank you for taking the time to leave such a detailed review on the service you have received from Akachi! haart Hornchurch

5/5

Google

Rob Gordon the Branch Manager has been fantastic, being a first time landlord can be daunting but Rob let me know the processes and what to do to have my property compliant. He also found two very good tenants who have been no hassle and I have a good relationship and hope to have them in my property long term. All in all I will be using Haart going forward for sure as I cannot complain about the service what so ever.

Kyle · 9 June 2026

Agent replied · 23 June 2026

Hi Kyle, thanks for your 5* review on the service you have received from Rob! haart Hornchurch

5/5

Google

I had a fantastic experience during my recent property viewing, thanks to Akash Limbu. From the moment I arrived, he was welcoming, knowledgeable, and extremely professional. He took the time to show me around thoroughly and answered all of my questions clearly and honestly. Having been viewing properties for the past six months, I can confidently say this was the most professional and straightforward experience I’ve had with an estate agent. Akash’s approach really stood out and made the whole process smooth and enjoyable. Highly recommend!, Fitim

F · 18 April 2026

Agent replied · 22 April 2026

Hi F Driza, thank you for your great review on the service you have received from Akash. Thanks, haart Hornchurch

5/5

Google

I have recently been trying to look for a flat in the Hornchurch area. I was assisted by Akachi at Haart Hornchurch, who was fantastic throughout the lettings process. He was professional, responsive, knowledgeable and always happy to help with any questions I had. He made the whole experience smooth and stress-free, and his communication was excellent from start to finish. I’d highly recommend Akachi to anyone looking for a reliable and supportive lettings agent.

Kaycie · 23 May 2026

Agent replied · 23 June 2026

Hi Kaycie, thanks for your 5* review on the service you have received from Akachi! haart Hornchurch

5/5

Google

I’m currently in the process of purchasing a house in Hornchurch and wanted to take a moment to thank Akash Limbu for his exceptional support so far. Even though the sale hasn’t been completed yet, Akash has already gone above and beyond throughout the process. He has been professional, responsive, and incredibly supportive at every stage. His communication has been clear and consistent, always keeping me informed and reassured. Buying a property can be stressful, but Akash has made the experience feel much smoother and more manageable. I truly appreciate his dedication and hard work, and I’m very grateful to have him guiding me through this journey. Thank you, Akash, your efforts have not gone unnoticed!

Muhammad · 6 March 2026

Agent replied · 20 March 2026

Hi Muhammad, Thank you for the fantastic review on the service you have received. It's great to hear the positive feedback from our clients. We are so glad that we was able to provide a great service which has lead to you leaving this excellent review. haart Hornchurch

5/5

Google

LEWIS TAYLOR WHAT A LEGEND - We have recently used Haart Hornchurch to sell our property. What a joy it was !! I've always been cynical about estate agents but boy have I been proved wrong. Lewis Taylor and his team delivered excellent customer service, all the team were approachable and always available to respond to queries and communication throughout was faultless. In a tough market our property sold immediately at full asking price, unbelievable! The first time I met Lewis I knew he was the man for the job, professional and helpful with an expert understanding of the market, he said he could sell our bungalow and two days later, he did, to genuine buyers with no hassle. Sale went through in 8 weeks. Cannot praise him and his team enough. I would wholeheartedly recommend Lewis and Haart and all the staff at Hornchurch branch, wouldn’t sell or buy through any other agent.

ROSA · 22 December 2025

Agent replied · 22 August 2026

Hi Rosa, Thank you for the fantastic review on the service you have received. It's great to hear the positive feedback from our clients. We are so glad that we was able to get the sale over the line ahead of Christmas! many thanks, Haart Hornchurch

5/5

Google

I would like to express my sincere appreciation for Haart Estate and Letting Agents, especially Akash and the outstanding service he provided throughout my property purchase. From start to finish, Akash went above and beyond to ensure everything ran smoothly. He was always on hand whenever I needed support, consistently positive, proactive, and incredibly reassuring throughout the entire process. His dedication, professionalism, and genuine care made what could have been a stressful experience feel seamless. Akash continually took the initiative to keep things moving, communicated clearly at every stage, and did everything he possibly could to help. It’s rare to come across someone so committed to their clients, and I’m truly grateful for all his hard work. I cannot recommend Haart, especially Akash highly enough, he is an exceptional estate agent and a pleasure to work with!

Bi-iB · 22 November 2025

Agent replied · 22 August 2026

Thank you for the fantastic review on the service you have received from Akash. It's great to hear the positive feedback from our clients many thanks, Haart Hornchurch

5/5

Google

Rob was amazing, really worked hard for us to get good tenants and didn’t feel like other estate agents that just want your money. He gave good honest advice and really went above and beyond. He worked outside working hours and even on weekends for us!

Tuhina · 22 July 2026

Agent replied · 22 August 2026

Hi Tuhina, thanks for your 5* review! haart Hornchurch

5/5

Google

Akachi has been excellent throughout. He guided me clearly through my options for finding a property and has been incredibly supportive. Although my offer did not go through, he remained proactive in following up and made sure I was prioritised for the next available property that matches my requirements. Thank you for all your support Akachi!

MsHarmony · 18 April 2026

Agent replied · 22 April 2026

Hi Harmony, thanks for your 5* review! haart Hornchurch

5/5

Google

Would thoroughly recommend Haart Hornchurch. Lewis has been amazing. Unfortunately my mum passed away and we had to sell her house - Lewis was understanding, didn't push for any decisions. Within an hour of putting the house on the market, there were already over 20 viewing lined up for an open house. Everyone has been so friendly and helpful.

Carole · 25 March 2026

Agent replied · 22 April 2026

Hi Carole, thank you ever so much for your review! We are glad you are happy with the service so far. haart Hornchurch

5/5

Google

Fantastic team at Hornchurch branch. Mike and Lewis went over and above the normal remit of an estate agents to help my elderly father get his flat sale completed. They both helped him navigate a number of obstacles right through to completion. I would definitely recommend them for their professionalism and tenacity as well as a sense of humour when needed!

S · 22 February 2026

Agent replied · 22 August 2026

Hi Sarah, thank you for your 5* review on the service you have received from the office. Thanks, haart Hornchurch

5/5

Google

We've just sold through Haart Hornchurch and I've already recommended them to friends as we had such a great experience with them. Realistic, professional, no nonsense and very efficient from our first meeting through to completion. Lewis was our main contact and genuinely made it very easy for us to trust Haart and feel confident about our sale. Seref, Mike and Akash all handled viewings and queries brilliantly and they obviously have very good internal communication as everything was handled so well, whoever we spoke to. I highly recommend this office.

Zoe · 22 August 2025

Agent replied · 31 August 2025

Hi Zoe, thank you ever so much for your fantastic review! It was a pleasure to help you and your family move forward with your next chapter. Wishing you a lifetime of happiness in your new home, haart Hornchurch

5/5

Google

We used Haart in HX for our move 3 years ago and we sold in 2 weeks! Mike was our main contact there but we had support from the whole team. We are now using them again for my mums move. Very helpful, communicative and follow the process from start to finish. Would definitely recommend.

SUSAN · 1 April 2026

Agent replied · 22 April 2026

Hi Sue, thank you ever so much for your feedback! It was a pleasure dealing with you previously and we look forward to helping mum on her move aswell, haart Hornchurch

5/5

Google

Robert in Lettings has been so helpful. I would recommend his help and services to any other landlord. He is very knowledgeable and has given me some great advise, he is always happy to speak and help me when I need. Thank you Robert

Henry · 16 June 2026

Agent replied · 23 June 2026

Hi Henry, thanks for your 5* review on the service you have received from Rob! haart Hornchurch

5/5

Google

We are more than pleased with how Haarts helped us to get our new home. With special thanks to Lewis Michael Seref and Akash who could not have helped us more. Would I recommend and use Haarts again Absolutely no question.

Len · 23 May 2026

Agent replied · 23 June 2026

Hi Len, thank you ever so much for your feedback! It was a pleasure dealing with you and we look forward to seeing your new property once all of the work is complete! haart Hornchurch

5/5

Google

I had a great experience with this estate agent. Akatchi was professional, friendly, and very knowledgeable throughout the process. Communication was excellent, and he kept me updated at every stage. He was responsive to any questions and made the whole process straightforward and stress-free. I would definitely recommend him to anyone looking for a reliable and professional estate agent.

Paris · 21 August 2026

5/5

Google

Robert Gordon has been so helpful, I would recommend him to any landlords looking for tenants. I had very bad experiences in the past with other agents, I am happy I have now found Robert.

Property · 20 June 2026

Agent replied · 23 June 2026

Hi Mr Arisco, thanks for your 5* review! haart Hornchurch

5/5

Google

I recently viewed the property and had a very positive experience. The property was presented well, clean, and in good condition. Mr Akachi was fantastic.

Kamrul · 15 August 2026

Agent replied · 22 August 2026

Thank you so much for your kind review! We’re delighted to hear that you had such a positive experience viewing the property and that you were happy with the presentation and condition of the property. It was a pleasure assisting you, and we really appreciate your kind words. Lettings Team! haart Hornchurch.

5/5

Google

Mike, Charlie and Seraf were all fantastic in helping me register as an applicant. They were professional, friendly, and made the whole process quick and straightforward. I really appreciated their helpful approach and would highly recommend them to anyone looking for a property.

Mia · 22 February 2026

Agent replied · 22 August 2026

Hi Mia, thank you for your 5* review on the service you have received from the office. Thanks, haart Hornchurch

5/5

Google

Akash was an absolute pleasure to work with from start to finish. He was professional, responsive, and genuinely invested in getting the best outcome for us. His knowledge of the market and calm, confident approach made the whole process smooth and stress-free.

Princess · 22 February 2026

Agent replied · 22 April 2026

Hi Princess, thank you for your feedback we are glad to have been of assistance. haart Hornchurch

5/5

Google

Haart have been fantastic i cannot recommend Michael and Lewis enough. These guys know how to treat their customers right so professional. If you are thinking of moving then these are the guys to go to. The company should be proud of employees like these

Donna · 22 January 2026

Agent replied · 22 August 2026

Hi Donna, thank you for your 5* review on the service you have received from the office. Thanks, haart Hornchurch

5/5

Google

Lewis and the team at Haart Upminster have been outstanding! Communication & patience has been great! Would recommend them to everyone.

Sharon · 22 July 2026

Agent replied · 22 August 2026

Hi Sharon, thank you ever so much for your kinds words! Wishing you many happy years in your new home. haart Hornchurch

5/5

Google

Akachinyere was very patient and he gave us all the necessary information. He was awesome 👌 …

Eddy · 15 August 2026

Agent replied · 22 August 2026

Thank you so much for your kind words! It was a pleasure assisting you, and I’m really pleased to hear that you found the information helpful. Wishing you all the best! Lettings Team haart Hornchurch.

5/5

Google

Very nice process, they made it quick and easy to move house, Robert Gordon and Akachinyere Ughaonu were very helpful and quick to answer questions.

Dylan · 16 June 2026

Agent replied · 23 June 2026

Hi Dylan, thanks for your 5* review on the service you have received from the lettings team! haart Hornchurch

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart

How many reviews does haart have?

haart's Hornchurch office has 539 reviews across two platforms: 528 on Google, 11 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 539 reviews, and 4.8 out of 5 on Google from 528 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Hornchurch won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Hornchurch office?

haart, 13 North Street, Hornchurch RM11 1RL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.