Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
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5/5
GoogleVery professional, friendly and kind. Having had to sell mumβs house to pay for her care home, it was emotional but the team at Haart Hornchurch were fabulous. Glad we chose Haart. We would really like to thank Lewis, who we first met and immediately we knew weβd chosen a good Estate Agents. Then Seref and Akash who we met and they guided us too. It all went through very quickly and smoothly. We were kept informed every step of the way but they handled everything, so it took the stress away. Thanks guys youβve been so helpful.
Dawn Β· 15 December 2024
Agent replied Β· 22 December 2024
Hi Dawn, thank you so much for your kind words! It has been a pleasure helping you in what is an emotional sale. haart Hornchurch
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5/5
GoogleRobert at Haart was brilliant. He had the personal touch in all the affairs. He was a breath of fresh air. Thank you Robert
Abraham Β· 16 June 2026
Agent replied Β· 23 June 2026
Hi Abraham, thanks for your 5* review on the service you have received from Rob! haart Hornchurch
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5/5
GoogleI had a amazing time for the viewing on the property and Akachi was fantastic.He explained us everything.
Hansane Β· 22 July 2026
Agent replied Β· 22 August 2026
Hi, thanks for your 5* review! haart Hornchurch
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5/5
GoogleRob and Akachi has been so helpful throughout the whole process! Would definitely recommend them both to finding your home π β¦
Rezarta Β· 20 June 2026
Agent replied Β· 23 June 2026
Hi Rezarta, thanks for your 5* review on the service you have received from Rob and Akachi! haart Hornchurch
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5/5
GoogleThank you to Michael and Seref for their advice on a question we asked them in relation to a property that will be going on the market within the new few months, unfortunately we don't live in their catchment area, but are very grateful indeed for their help and guidance, it is much appreciated.
Carol Β· 22 September 2025
Agent replied Β· 22 August 2026
Hi Carol, thank you for your 5* review on the service you have received from both Michael and Seref, kind regards haart Hornchurch
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5/5
GoogleI had the pleasure of working with Demi Mansworth at Haart as my lettings agent, and I couldnβt be happier with the service she provided. From the very beginning, Demi was incredibly professional, knowledgeable, and attentive. She went above and beyond to make the entire process smooth and stress-free.
Demi took the time to understand exactly what I was looking for and was always available to answer any questions or concerns. She kept me updated every step of the way, and her communication was clear and prompt. I truly felt like a priority, which made a huge difference in finding the perfect place.
Her expertise in the lettings market and her advice throughout the process were invaluable. I highly recommend Demi to anyone looking for a reliable, efficient, and genuinely caring lettings agent. Thank you, Demi, for making this experience so positive!
Henjalen Β· 10 November 2024
Agent replied Β· 10 December 2024
Hi Henjalen, Thank you for the 5* Review about the excellent service you have experienced with Demi! Kind regards haart Lettings Hornchurch
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5/5
GoogleLewis and the team have been amazing with selling our property! Thank for everything guys! Very helpful and professional throughout :)
Skye Β· 16 June 2026
Agent replied Β· 23 June 2026
Hi Skye thank you so much for your review! Wishing you and your family all the best in your new home.
haart Hornchurch
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5/5
GoogleWould like yo say a big thank you to Mike and Seref as they made my property search easy and now we have better search goals that suit me and my family. Thank you guys!
Mulla Β· 22 February 2026
Agent replied Β· 22 August 2026
Hi Mulla, thank you for your 5* review on the service you have received from the office. Thanks, haart Hornchurch
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5/5
GoogleI would like to say a big thank you to Seref, Lewis, Mike, Akash,Charlie for all of their hardwork and great communication while dealing with the sale of my property! Thank haart hornchurch
Macada Β· 6 March 2026
Agent replied Β· 20 March 2026
Hi Peter, thank you ever so much for your feedback! It was a pleasure dealing with you and we wish you all the best in your new property! haart Hornchurch
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5/5
GoogleRecently put my mums house up for sale and had a couple of estate agents in mind, spoke to Lewis from haart estate agents and was very polite ,professional and genuine. Valerie and seref from haarts office were always on the end of the phone or in person to help with any problems that we had during the sale, they all have been amazing. I would strongly recommend haart estate agents to anyone selling a property. J.Jolly
J Β· 10 November 2024
Agent replied Β· 10 December 2024
Hi Jason, thank you ever so much for your wonderful 5* review on the service that you have received from the sales team! Kind Regards haart Hornchurch
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5/5
GoogleAkachi House Agent was professional, helpful, and made the whole process smooth. Highly recommended!
Naga Β· 22 July 2026
Agent replied Β· 22 August 2026
Hi, thanks for your 5* review! haart Hornchurch
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1/5
GoogleTerrible company, itβs like being trapped in a bad marriage you canβt get out of. I was told 6% rent collection fee, itβs 7.5% when you add tax but they told me 6%. Being charged Β£25 for them to sent my tenant something I have already done and the customer service is non existent. I was given a yearly report which I didnβt want and it was around Β£200!
Eleanor Β· 2 June 2026
Agent replied Β· 23 June 2026
Hi Eleanor, thank you for your feedback. We're sorry to hear that you have been disappointed with your experience and appreciate you taking the time to share your concerns.
We would welcome the opportunity to discuss the issues you've raised and gain a better understanding of your experience. Please contact Robert Gordon 01708 985000, Branch Manager, I will be happy to assist and look into this further for you.
haart Lettings Hornchurch
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5/5
GoogleWould like to say big thank you to Lewis and seref!
Rufus Β· 8 August 2026
Agent replied Β· 22 August 2026
Hi Rufus, thanks for your 5* review! haart Hornchurch
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5/5
GoogleThanks to Josh and the team in the Hornchurch branch for helping me on my journey to a new home! Always at the end of the phone to assist and happy for any in-branch drop in queries.
Vicky Β· 22 January 2026
Agent replied Β· 22 August 2026
Hi Vicky, Thank you for the 5* Review about the excellent service you have experienced with Josh and the team! Kind regards haart Hornchurch
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5/5
GoogleGreat experience with Haart Estate Agents. Akachi was helpful, responsive, and made everything straightforward from start to finish.
Ellee Β· 16 June 2026
Agent replied Β· 23 June 2026
Hi Ellee, thanks for your 5* review! haart Hornchurch
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4/5
GoogleSlash was extremely helpful during our viewing of this property. However, the photos of the rooms gave a different perspective and size perception of the actual room sizes and the work required to bring the property up to a standard where we can live and n it. The windows, bathroom and kitchen would all need complete replacement, adding to the asking price of Β£475,000. We therefore think the asking price is too high - given the work required.
Ian Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Ian, thank you for your review on the service you have received from Akash. We will continue to keep searching for the right property for you and will be in touch as soon as anything becomes available. haart Hornchurch
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5/5
GoogleBig thank you to Seref,Mike and Lewis they made my home purchase so quick and very smooth
Manol Β· 16 June 2026
Agent replied Β· 23 June 2026
Hi Manol, Thank you for the fantastic review on the service you have received. It's great to hear the positive feedback from our clients. haart Hornchurch
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5/5
GoogleHaart were instructed to sell our dad's house after he passed away in 2022, a house that our parents had bought in 1954. Lewis & Mike helped to make a grieving process for me just that little bit more bearable. Nothing was too much trouble and I am glad that we went ahead with their services. 3 1/2 years later I still pop in to have a chat.
Anne Β· 23 May 2026
Agent replied Β· 23 June 2026
Hi Anne, thank you for your lovely review! We are glad we made, what was a stressful time as bearable as possible for you. See you again soon for our fortnightly catch up! haart Hornchurch
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5/5
GoogleWould like to say thank you to Seref, he really went above and beyond for us!
Jayakrishnan Β· 16 June 2026
Agent replied Β· 23 June 2026
Hi Jayakrishan, thanks for your 5* review on the service you have received from Seref! haart Hornchurch
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5/5
GoogleDemi mansworth is one of the best kindest hardworking person you could ever speak to. The willingness to help the best possible and will go up and beyond the service needed to provide perfect customer service. If you have any questions or need help with properties I would 100% recommend Demi Mansworth. I had the best experience when speaking to Demi and will 100% come back to speak again when I have any questions.
Thank you so much Demi for the wonderful customer service! You have given me hope to find somewhere for myself and my family. Keep up your kindhearted spirit and the hard work you do daily.
Thank you!
Alex Β· 27 July 2024
Agent replied Β· 26 August 2024
Hi Alex, Thank you for the 5* Review about the excellent service you have experienced with Demi! Kind regards haart Lettings Hornchurch
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5/5
GoogleAs first-time renters, we had a great experience with Rob and Akachi at Haart Hornchurch. They were friendly, professional, and always happy to answer our questions and guide us through the process. They made everything feel much less stressful, and we really appreciated all their help. We'd happily recommend them to anyone looking for a letting agent.
Odysseus Β· 22 July 2026
Agent replied Β· 22 August 2026
Hi, thanks for your 5* review! haart Hornchurch
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5/5
GoogleWe recently had the pleasure of working with Seref to purchase our next home and we couldn't be happier with the experience. From start to finish, Seref has been professional, knowledgeable, and incredibly supportive. From our very first call, he took the time to understand our needs and preferences to make sure that every property we viewed was a potential fit. And I have to mention his communication has been seamless throughout the entire process. Seref has always made himself available to answer our questions, provide updates, and offer guidance. You can tell that Seref isnβt just focused on making a sale, but on helping us find the perfect home for our family.
Thanks so very much Seref for your invaluable help and assistance during this important time!
DS Β· 14 June 2024
Agent replied Β· 21 June 2024
Hi DS, thank you ever so much for your 5* review. haart Hornchurch
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5/5
GoogleWe received outstanding service from the Haart team in Hornchurch throughout our property sale! Particular thanks to Lewis and Seraf who were always highly professional during the sale, maintaining excellent communication throughout the process. They coordinated effectively with all parties involved, ensuring a smooth handover process to the new buyer's which was right on schedule. We would highly recommend Haart's services to anyone looking to sell their property.
Paul Β· 15 December 2024
Agent replied
Hi Paul, Thank you for your review! If there is anything we can do please let me know.
Kind Regards
Haart Property Management
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5/5
GoogleAfter two wasted months and my sale falling through with another Estate Agency.
As you can imagine all the stress and anxiety that comes with that process I turned to Haart in an effort to turn things around quickly.
My first point of contact was with Michael Juffs at Haart Hornchurch - I cannot thank him enough for his support, professionalism, practical and honest advice.
Instead of feeling stressed I began to feel hopeful and reassured that things would work out.
I would also like to give special thanks to Bradley for giving priority and going above and beyond to get viewings booked in.
Within 2 weeks of being on the market despite the challenges of the economy, I had offers coming in which was a result of the Haart Hornchurch team, going above and beyond for their client, their outstanding professionalism and customer service. I cannot say thank you enough !!!
All the Best,
C Β· 22 April 2024
Agent replied Β· 21 June 2024
Thank you for the fantastic 5* review Chari! Its great to hear the fantastic service you have received!
Many Thanks
Haart Hornchurch
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.