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haart reviews

β˜…β˜…β˜…β˜…β˜… Excellent

539 reviews across 2 platforms

13 North Street, Hornchurch RM11 1RL

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haart's Hornchurch office at 13 North Street is rated 4.8 out of 5 across 539 reviews on two platforms, including 528 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

528

Reviews on Google

This office

Facebook logo

3.8 / 5

11

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

Very professional, friendly and kind. Having had to sell mum’s house to pay for her care home, it was emotional but the team at Haart Hornchurch were fabulous. Glad we chose Haart. We would really like to thank Lewis, who we first met and immediately we knew we’d chosen a good Estate Agents. Then Seref and Akash who we met and they guided us too. It all went through very quickly and smoothly. We were kept informed every step of the way but they handled everything, so it took the stress away. Thanks guys you’ve been so helpful.

Dawn Β· 15 December 2024

Agent replied Β· 22 December 2024

Hi Dawn, thank you so much for your kind words! It has been a pleasure helping you in what is an emotional sale. haart Hornchurch

5/5

Google

Robert at Haart was brilliant. He had the personal touch in all the affairs. He was a breath of fresh air. Thank you Robert

Abraham Β· 16 June 2026

Agent replied Β· 23 June 2026

Hi Abraham, thanks for your 5* review on the service you have received from Rob! haart Hornchurch

5/5

Google

I had a amazing time for the viewing on the property and Akachi was fantastic.He explained us everything.

Hansane Β· 22 July 2026

Agent replied Β· 22 August 2026

Hi, thanks for your 5* review! haart Hornchurch

5/5

Google

Rob and Akachi has been so helpful throughout the whole process! Would definitely recommend them both to finding your home 😊 …

Rezarta Β· 20 June 2026

Agent replied Β· 23 June 2026

Hi Rezarta, thanks for your 5* review on the service you have received from Rob and Akachi! haart Hornchurch

5/5

Google

Thank you to Michael and Seref for their advice on a question we asked them in relation to a property that will be going on the market within the new few months, unfortunately we don't live in their catchment area, but are very grateful indeed for their help and guidance, it is much appreciated.

Carol Β· 22 September 2025

Agent replied Β· 22 August 2026

Hi Carol, thank you for your 5* review on the service you have received from both Michael and Seref, kind regards haart Hornchurch

5/5

Google

I had the pleasure of working with Demi Mansworth at Haart as my lettings agent, and I couldn’t be happier with the service she provided. From the very beginning, Demi was incredibly professional, knowledgeable, and attentive. She went above and beyond to make the entire process smooth and stress-free. Demi took the time to understand exactly what I was looking for and was always available to answer any questions or concerns. She kept me updated every step of the way, and her communication was clear and prompt. I truly felt like a priority, which made a huge difference in finding the perfect place. Her expertise in the lettings market and her advice throughout the process were invaluable. I highly recommend Demi to anyone looking for a reliable, efficient, and genuinely caring lettings agent. Thank you, Demi, for making this experience so positive!

Henjalen Β· 10 November 2024

Agent replied Β· 10 December 2024

Hi Henjalen, Thank you for the 5* Review about the excellent service you have experienced with Demi! Kind regards haart Lettings Hornchurch

5/5

Google

Lewis and the team have been amazing with selling our property! Thank for everything guys! Very helpful and professional throughout :)

Skye Β· 16 June 2026

Agent replied Β· 23 June 2026

Hi Skye thank you so much for your review! Wishing you and your family all the best in your new home. haart Hornchurch

5/5

Google

Would like yo say a big thank you to Mike and Seref as they made my property search easy and now we have better search goals that suit me and my family. Thank you guys!

Mulla Β· 22 February 2026

Agent replied Β· 22 August 2026

Hi Mulla, thank you for your 5* review on the service you have received from the office. Thanks, haart Hornchurch

5/5

Google

I would like to say a big thank you to Seref, Lewis, Mike, Akash,Charlie for all of their hardwork and great communication while dealing with the sale of my property! Thank haart hornchurch

Macada Β· 6 March 2026

Agent replied Β· 20 March 2026

Hi Peter, thank you ever so much for your feedback! It was a pleasure dealing with you and we wish you all the best in your new property! haart Hornchurch

5/5

Google

Recently put my mums house up for sale and had a couple of estate agents in mind, spoke to Lewis from haart estate agents and was very polite ,professional and genuine. Valerie and seref from haarts office were always on the end of the phone or in person to help with any problems that we had during the sale, they all have been amazing. I would strongly recommend haart estate agents to anyone selling a property. J.Jolly

J Β· 10 November 2024

Agent replied Β· 10 December 2024

Hi Jason, thank you ever so much for your wonderful 5* review on the service that you have received from the sales team! Kind Regards haart Hornchurch

5/5

Google

Akachi House Agent was professional, helpful, and made the whole process smooth. Highly recommended!

Naga Β· 22 July 2026

Agent replied Β· 22 August 2026

Hi, thanks for your 5* review! haart Hornchurch

1/5

Google

Terrible company, it’s like being trapped in a bad marriage you can’t get out of. I was told 6% rent collection fee, it’s 7.5% when you add tax but they told me 6%. Being charged Β£25 for them to sent my tenant something I have already done and the customer service is non existent. I was given a yearly report which I didn’t want and it was around Β£200!

Eleanor Β· 2 June 2026

Agent replied Β· 23 June 2026

Hi Eleanor, thank you for your feedback. We're sorry to hear that you have been disappointed with your experience and appreciate you taking the time to share your concerns. We would welcome the opportunity to discuss the issues you've raised and gain a better understanding of your experience. Please contact Robert Gordon 01708 985000, Branch Manager, I will be happy to assist and look into this further for you. haart Lettings Hornchurch

5/5

Google

Would like to say big thank you to Lewis and seref!

Rufus Β· 8 August 2026

Agent replied Β· 22 August 2026

Hi Rufus, thanks for your 5* review! haart Hornchurch

5/5

Google

Thanks to Josh and the team in the Hornchurch branch for helping me on my journey to a new home! Always at the end of the phone to assist and happy for any in-branch drop in queries.

Vicky Β· 22 January 2026

Agent replied Β· 22 August 2026

Hi Vicky, Thank you for the 5* Review about the excellent service you have experienced with Josh and the team! Kind regards haart Hornchurch

5/5

Google

Great experience with Haart Estate Agents. Akachi was helpful, responsive, and made everything straightforward from start to finish.

Ellee Β· 16 June 2026

Agent replied Β· 23 June 2026

Hi Ellee, thanks for your 5* review! haart Hornchurch

4/5

Google

Slash was extremely helpful during our viewing of this property. However, the photos of the rooms gave a different perspective and size perception of the actual room sizes and the work required to bring the property up to a standard where we can live and n it. The windows, bathroom and kitchen would all need complete replacement, adding to the asking price of Β£475,000. We therefore think the asking price is too high - given the work required.

Ian Β· 23 September 2024

Agent replied Β· 23 October 2024

Hi Ian, thank you for your review on the service you have received from Akash. We will continue to keep searching for the right property for you and will be in touch as soon as anything becomes available. haart Hornchurch

5/5

Google

Big thank you to Seref,Mike and Lewis they made my home purchase so quick and very smooth

Manol Β· 16 June 2026

Agent replied Β· 23 June 2026

Hi Manol, Thank you for the fantastic review on the service you have received. It's great to hear the positive feedback from our clients. haart Hornchurch

5/5

Google

Haart were instructed to sell our dad's house after he passed away in 2022, a house that our parents had bought in 1954. Lewis & Mike helped to make a grieving process for me just that little bit more bearable. Nothing was too much trouble and I am glad that we went ahead with their services. 3 1/2 years later I still pop in to have a chat.

Anne Β· 23 May 2026

Agent replied Β· 23 June 2026

Hi Anne, thank you for your lovely review! We are glad we made, what was a stressful time as bearable as possible for you. See you again soon for our fortnightly catch up! haart Hornchurch

5/5

Google

Would like to say thank you to Seref, he really went above and beyond for us!

Jayakrishnan Β· 16 June 2026

Agent replied Β· 23 June 2026

Hi Jayakrishan, thanks for your 5* review on the service you have received from Seref! haart Hornchurch

5/5

Google

Demi mansworth is one of the best kindest hardworking person you could ever speak to. The willingness to help the best possible and will go up and beyond the service needed to provide perfect customer service. If you have any questions or need help with properties I would 100% recommend Demi Mansworth. I had the best experience when speaking to Demi and will 100% come back to speak again when I have any questions. Thank you so much Demi for the wonderful customer service! You have given me hope to find somewhere for myself and my family. Keep up your kindhearted spirit and the hard work you do daily. Thank you!

Alex Β· 27 July 2024

Agent replied Β· 26 August 2024

Hi Alex, Thank you for the 5* Review about the excellent service you have experienced with Demi! Kind regards haart Lettings Hornchurch

5/5

Google

As first-time renters, we had a great experience with Rob and Akachi at Haart Hornchurch. They were friendly, professional, and always happy to answer our questions and guide us through the process. They made everything feel much less stressful, and we really appreciated all their help. We'd happily recommend them to anyone looking for a letting agent.

Odysseus Β· 22 July 2026

Agent replied Β· 22 August 2026

Hi, thanks for your 5* review! haart Hornchurch

5/5

Google

We recently had the pleasure of working with Seref to purchase our next home and we couldn't be happier with the experience. From start to finish, Seref has been professional, knowledgeable, and incredibly supportive. From our very first call, he took the time to understand our needs and preferences to make sure that every property we viewed was a potential fit. And I have to mention his communication has been seamless throughout the entire process. Seref has always made himself available to answer our questions, provide updates, and offer guidance. You can tell that Seref isn’t just focused on making a sale, but on helping us find the perfect home for our family. Thanks so very much Seref for your invaluable help and assistance during this important time!

DS Β· 14 June 2024

Agent replied Β· 21 June 2024

Hi DS, thank you ever so much for your 5* review. haart Hornchurch

5/5

Google

We received outstanding service from the Haart team in Hornchurch throughout our property sale! Particular thanks to Lewis and Seraf who were always highly professional during the sale, maintaining excellent communication throughout the process. They coordinated effectively with all parties involved, ensuring a smooth handover process to the new buyer's which was right on schedule. We would highly recommend Haart's services to anyone looking to sell their property.

Paul Β· 15 December 2024

Agent replied

Hi Paul, Thank you for your review! If there is anything we can do please let me know. Kind Regards Haart Property Management

5/5

Google

After two wasted months and my sale falling through with another Estate Agency. As you can imagine all the stress and anxiety that comes with that process I turned to Haart in an effort to turn things around quickly. My first point of contact was with Michael Juffs at Haart Hornchurch - I cannot thank him enough for his support, professionalism, practical and honest advice. Instead of feeling stressed I began to feel hopeful and reassured that things would work out. I would also like to give special thanks to Bradley for giving priority and going above and beyond to get viewings booked in. Within 2 weeks of being on the market despite the challenges of the economy, I had offers coming in which was a result of the Haart Hornchurch team, going above and beyond for their client, their outstanding professionalism and customer service. I cannot say thank you enough !!! All the Best,

C Β· 22 April 2024

Agent replied Β· 21 June 2024

Thank you for the fantastic 5* review Chari! Its great to hear the fantastic service you have received! Many Thanks Haart Hornchurch

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart

How many reviews does haart have?

haart's Hornchurch office has 539 reviews across two platforms: 528 on Google, 11 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 539 reviews, and 4.8 out of 5 on Google from 528 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Hornchurch won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Hornchurch office?

haart, 13 North Street, Hornchurch RM11 1RL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.