Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
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5/5
TrustpilotThank you Daniel and to the team at Chalk Street. 5 star service
We were a first time buyers and all we heard was about how stressful it is with estate agents, moving etc. well I was blown away because my experience has been the complete opposite thanks to chalk street. It ran smoothly from start to finish. The communication and service was just fantastic, keeping me updated and in the loop constantly. We dealt with Daniel who was just phenomenal, he was so friendly, professional and very knowledgeable. Nothing was never to much trouble and Again he always kept myself and my husband in the loop and always got back to us straight away with any questions we had and went out of his way to make things happen. As we were first time buyers we were a bit green but Dan was on hand to give us any advise we asked which was a big help and very comforting for us. I didnβt think I would ever say this but Itβs so nice to be able to put your trust into an agent, so If I was to even buy or sell a property in the future, I wouldnβt go any where else but chalk street.Thank you so much Daniel for making our move a breeze and thank you to the team at chalk street estate agents
Shanie Β· 22 April 2021
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5/5
TrustpilotChalk Street should be your first point of call for either selling or buying
I would definitely recommend Chalk Street vs many others in the market. From the moment we decided to sell our property, to the final stage, they were faultless. Highly professional, efficient and full of transparency. We were involved in a chain which involved another estate agent, and from the appalling service we experienced with them, it really did exemplify the amazing standards of Chalk Street.A special mention to Mandy Bootle, who went over and beyond, to ensure we were able to exchange and complete on time, and provided her support at every step with solicitors etc.Overall, an excellent company to work with whether, selling or buying a home.
Perminder Β· 12 April 2021
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5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Advertising is very professional with great photos. All the staff were really helpful and went the extra mile, even when there were potential issues. For me Mandy is the one person I have to highlight in this review as such a key person within the team. She kept us informed throughout the whole time and gave such detailed info and even suggestions. Thank you again Mandy ππ»ππ»ππ».. As a whole very pleased with the whole service and would recommend to anyone trying to buy or sell their home.
Tom Β· 7 April 2021
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5/5
TrustpilotExcellent Service
I definitely would recommend Chalk Street to anyone thinking of selling their home. My perspective is from a buyers view, so not a paying customer of theirs but I always felt that they cared about me and spent time talking to me and not just about the purchase. Linda Sullivan was my main contact and I found her to be a very pleasant person. She was always calm even when we thought things were going in a downward spiral. She was in contact most days either providing an update or asking for mine. Mandy Bootle joined Linda towards the end to help get the purchase over the line. It was stressful but the team kept the heat on to push it through. Thanks to them. My overall experience with Chalk Street was positive with every person I spoke to.
Sian Β· 4 April 2021
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5/5
TrustpilotExcellent!
Would highly recommend. Theyβre certainly professional. A very reasonable flat fee in return for sterling work which is a breath of fresh air for this kind of business. From start to finish, I was kept up to date. Honest feedback is returned in good time. They know their stuff and are quick to advise effectively to alleviate any concerns and worries. (Thanks Dan!) I felt looked after. A professional photographer is used to market the house too which is a bonus. Thank you team! I think youβre all terrific!!
Shelley Β· 2 March 2021
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5/5
TrustpilotA grateful vendor
I would recommend Chalk Street to anyone that I knew that was contemplating moving house. From the outset the efficient way your house is marketed with professional photography and serious buyers is truly a breath of fresh air! Now on to the progression. Iβm not going to say this was an enjoyable or stress free process because it wasnβt. This was down to a long chain and the incompetence of other agents but if you have Mandy in your corner you know that she is doing her very best for you. She keeps you informed of what is going on and in our experience takes the reins of the entire sale and does the work of the other progressors in order to get it over the line! This has been a very difficult year for everyone but Mandy still manages to keep a sense of humour and professionalism she is a credit to Chalk Street. Thank you Mandy and to everyone else at Chalk Street.
Jenny Β· 24 February 2021
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5/5
TrustpilotCannot thank them enough!!
We canβt thank chalk street enough for their help on our moving journey. Especially Mandy. Everyone has been so helpful, friendly and polite all the way through but Mandy has been exceptional! We had a few teething issues along the way and she was on top of it the whole time. Honestly canβt thank Mandy and the team there enough. If we know anyone who is moving house we will be recommending chalk street 1000% what a lovely bunch!! :D
Danielle Β· 23 February 2021
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5/5
TrustpilotVery professional whilst providing anβ¦
Very professional whilst providing an excellent service.I've dealt with a few Estate Agents recently whom I must say were your typical Estate agents where I felt that all they were interested in was to close down a sale and not necessarily thrive on customer service. However, Chalk Street were very different in their approach and from the offset the first agent I had spoken to (Linda) was very polite and helpful and finally when I just spoke to Chloe who rang me for some feedback on a property I had viewed, I felt even more convinced that Chalk Street are here to serve its customers in the best way possible and ChloΓ© certainly made me feel that way.Thanks for all your help and support thus far and hopefully we'll find the right property for us.ThanksNashir
Nash Β· 17 February 2021
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5/5
TrustpilotPro-active, helpful & professional
Chalk Street have been extremely professional from start to finish. Their beautiful photography showcased our home in the best possible way, attracting many viewers and multiple offers within the first week! Their communication and service is second to none. Top service for such a low fee!I would not hesitate to recommend them to all. Special mention to Chloe Jones for organising all our appointments and proactively providing us with updates.She is a credit to the team!Thank you all so much!
Beryl Β· 4 February 2021
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5/5
TrustpilotHighly recommend Chalk Street
Would highly recommend Dan and his team, we couldnβt fault the service we have received selling our home, from the brilliant photos, the communication and being constantly kept in the loop on bookings, offers and completion of the sale. We were both extremely happy and the whole process was completed with ease. We would highly recommend Chalk Street, a discounted price compared to other agents but with no affect on the level of effort and service given!
Jenna Β· 6 September 2021
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5/5
TrustpilotIf you are selling your house, Chalk Street are the agents to use!
Initially we went with another agent and switched after losing our first buyer. Chalk Street found us a new buyer really quickly and kept us up to date at every step, smoothing out any bumps along the way. They went above and beyond for us and we are so thrilled to have our dream home. Thank you to Daniel and all of his team for making it all possible.
Steph Β· 3 October 2022
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5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish, transparent and clear communication from everyone in the team. This was my second time selling with Chalk street and they are all part of a great team - they all work together to provide a great service.
Jenny Β· 6 February 2026
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5/5
TrustpilotThanks for your help!
We've used Chalk St (CS) to sell our property. At first I was hesitant to use a fixed price agent, thinking there would be no real incentive for CS to provide top service from start to end. I can say I'm pleasantly surprised with the service I have received. Communication from the start to end was very clear, prompt and available. There was always good visibility from the CS team. When the transaction had queries, the CS team "jumped" on them and made sure they were resolved swiftly. Thanks again for all your help!
Rohit Β· 16 November 2020
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5/5
TrustpilotMandy 5*
Thanks to Dan who I initially spoke with to get the Offer accepted & underway. Mandy was excellent throughout the process. She was very aware of each stage of the sale. Mandy was great at explaining the process and what was required of both parties, in order to progress the sale. Being a first time buyer, it was very beneficial to have had Mandy be our Sales Progressor - we had a lot of unknowns about the process which she had cleared up for us. Extremely grateful to her.
Chris Β· 11 November 2020
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5/5
TrustpilotChalk Street Agency is professional andβ¦
Chalk Street Agency is professional and well organised, I was mostly dealing with Gracie M. who provided a super quick and very polite service, organised answering questions above her competence limits, highly recommended. Thank you!
Neringa Β· 18 November 2024
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5/5
TrustpilotWhilst we never ended up purchasing aβ¦
Whilst we never ended up purchasing a property through Chalkstreet I can not speak highly enough of them especially Mandy! Throughout our entire experience with her she really made all of our dealings and communications as easy and stress free as possible! Friendly, polite and could never do too much for you!
James Β· 18 January 2024
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5/5
GoogleChalk Street is a fantastic fixed fee estate agent in Hornchurch. Theyβre friendly and patient with their clients. Nothing is too much trouble for them to help you achieve your move. Also their sales negotiator Mandy is very competent and really gets things moving. Theyβre are just an all round good estate agent.
Theresa Β· 24 December 2023
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5/5
GoogleVery positive experience using Chalk Street. Great value for money using a fixed rate estate agency when compared to traditional estate agents. A great team, we dealt with Ben, Linda and Mandy mainly, they are really professional and so helpful and easy to speak to. I really appreciated being able to speak to Mandy in the last weeks as the sale progressed to completion.
Linda Β· 28 February 2023
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5/5
TrustpilotFriendly and professional service
We received such excellent service from Chalk Street. Which was both friendly and professional. In stressful situations, it's soo refreshing to be greeted with such friendly and warm service - backed up by speed and professionalism. Lois and Faye in particularly were incredibly helpful in dealing with our case.
Henry Β· 14 March 2024
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5/5
TrustpilotNO TIME WASTERS HERE! Real and Honest
We were first time buyers, looking for the perfect property for a very long time. The house we've purchased was actually 'Under Offer', I called Chalk Street to let me know if the house comes back on the market. Little than a week later I received an email to let me know the house is back on! Brilliant! Saw the property and put down an offer. The rest is history but we cannot thank Lee and Mandy for their pro-active and honest approach. Great first-time experience with Chalk Street. Thank you again!
Nehal Β· 22 September 2020
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5/5
TrustpilotA Five-Star Experience with Chalk Street
I cannot commend Faye Gavin and the rest of the Chalk Street team enough. The level of services received is exceptional and truly sets them apart from other estate agents. Their communications are always clear and timely, and their friendly, knowledgeable approach makes the entire process smooth and stress free.
Alex Β· 27 November 2025
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5/5
GoogleWe couldnβt be happier with the service Mandy Bootle provided during our home-purchase process. she went above and beyond to ensure everything ran smoothly. She actively stayed on top of things, constantly following up and pushing the process forward, which helped us close on our dream home in quicker possible time. Her dedication, efficiency, and professionalism made the entire experience stress-free and enjoyable. Thank you, Mandy Bootle, for your outstanding support! Highly recommend!
Mohd Β· 24 March 2025
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5/5
GoogleCannot commend Chalk Street Estates enough.
Half the price of most other estate agents, none of the hard sell tactics & a realistic valuation, rather than a bargain basement price to shift the property asap.
Within 24 hours of the house going up for sale we had 3 serious offers,
Within a few days it was sold.
From start to finish, Ben and in particular Mandy kept the process on track, chasing solicitors and communicating at every step.
A great company, terrific professionalism, thoroughly recommended.
Paul Β· 28 July 2020
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5/5
GoogleFrom the moment Jack came into our home to provide us with a valuation we knew we had made the right decision to use Chalk Street . He was so polite and made us feel at ease , explaining everything in detail. β¦
Beautiful Β· 22 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.