Trusted Agent profile · Hornchurch · Essex
Verified
★★★★★
650 reviews across 1 platform
1 North Street, Hornchurch, Essex, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, Essex, at 1 North Street, is rated 4.6 out of 5 across 650 reviews on 1 platform, including 650 Google reviews rated 4.6.
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Balgores Hornchurch is among the ESTAS 2026 winners.
ESTAS winner in two years: 2026, 2025.
2025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
5/5
GoogleAmazing agents , you will never get problem to ask anything from them, very friendly staff down to earth specially Mark and Koyes are very professional and helpful and have lots of knowledge of to how help the application process. I would say best in Essex ☺️. Keep it up guys 👏👏. …
5/5
GoogleHaving let my property through Balgores Hornchurch, I have dealt with Jackie and the team there for many years, I can not fault their services, I have always found them to be very professional and always so helpful, nothing is ever to much …
5/5
GoogleDee and his team were involved with both my sale and my purchase after I moved my sale from another local estate agent. The difference between approaches couldn't have been greater. Dee was always up to date with information and driving …
5/5
GoogleFirst-rate service, friendly and professional from beginning to end. Mark Claxton and the Lettings team took the hassle out of renting property. I would highly recommend their services
5/5
GoogleThanks to Balgores for their help in finding me a house on my first move to the UK. Special thanks to Mark for his all his support and constant follow up. Looking forward to move into the new home shortly.
5/5
GoogleI would like to thank Mark Claxton for all his help in moving into our new place, he was always very professional and quick to respond to queries and helped out whenever we had any issues.
5/5
GoogleMark claxton from Balgores in Honchurch was godsent at a time when all the estate agents were acting like demi gods and not responding to calls or emails regarding properties advertised on Rightmove. …
5/5
GoogleWhat can I say! A first class service form the lovely Danielle at Bangor’s Hornchurch recently. Her friendly approach was second to none, along with her “nothing is too much trouble” attitude. I would 100% go back to Bangor’s and use Danielle should I need any future letting advice or information again.
5/5
GoogleWe had about 8 days to organise accommodation from Thailand. Courtney Shipp was an absolute star and was able to get us into our new place within 2 days of landing . Her help and fantatsic service really made the …
5/5
GoogleWe are very pleased with the service we received from Balgores, especially from Mark Claxton who was excellent from start to finish. Mark was very friendly, professional and extremely prompt at answering all questions. He ensured the …
5/5
GoogleBilly and Suzanne were fantastic to deal during our recent purchase, they kept us updated throughout the process and were a dream to deal with, so much so that I am now putting my rentals through Balgores as well. …
5/5
GoogleJust sold my house through Balgores Hornchurch, quite frankly the service has been fantastic. Special thanks to Billy Gill and his team for their outstanding professionalism and honest straightforward approach to the whole process. Nothing has been too much trouble for them.
5/5
GoogleMany thanks to the lettings team at Balgores Hornchurch for heir hard work in helping me find the right tenant. Special thanks to Mark who has been polite, professional and responsive throughout the process.
5/5
GoogleBalgores were very helpful and professional at a very difficult time to let out property during the pandemic. I'd like to thank Mark for all his hard work and the rest of the team.
5/5
GoogleThis is my first experience with Belgores letting agents and I must say I've been really happy . From my first phone call to now going through all the agreements. I've asked many questions and they have all been answered straight away. …
1/5
GoogleCON ARTISTS AND GLORIFIED BULLIES. These despicable people took advantage of a confused 75 year old widow and her disabled son by coasting her along to sign up to their contract with a ludicrous way way above average percent fee for the …
5/5
Googlewe cannot praise the whole team enough, whenever we needed help or advice it was always available. Deepuk, Ricky, and Billy were excellent always very willing when needed. We would recommend them to anyone very professional indeed.
4/5
GoogleExcellent customer service and care. Mark Claxton was very attentive and polite. Always, responding to queries. The only thing for me was having a 3rd party company undertaking the referencing, it was a lengthy process. Overall great!!
5/5
GoogleVery good service from Balgroes; special thanks to Reece for supporting and assisting throughout renting the property.
1/5
GoogleI've been renting for years and never had an issue till I rented with Balgores. They do everything to get you in, but once you leave the property, it's a struggle to hear from them again. It's been months, and I'm still trying to get hold of my deposit. No communication whatsoever. The only thing I haven't done is walk into their office and demand my money back. I've literally been begging to have my deposit returned. It's ridiculous.
5/5
GoogleWe had a great experience with Balgores when seeking a rental property this year. Within 24hrs of our request we were able to view the property and have an offer accepted with referencing and credit checks then kicking off. The process …
5/5
GoogleWhat an unexpected 5* service! I say unexpected as I, unfortunately, had a not so positive experience with Balgores years ago (apart from Pete, the mortgage guru, he's always been legendary!). When the house I wanted to view this time was …
5/5
GoogleI had some issues getting a property of my choice since the year started. I came across Balgores on Zoopla one month ago and contacted them directly. They have good communication skills , share with you all information without leaving any …
5/5
GoogleMark Claxton, from Hornchurch branch, is marvellous and helped us in letting our house. I found him quite pleasant and always approachable (even when he is on holiday) for any queries I had; guiding through each step which may sometime be …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards, and 1 other industry award since 2025.
