5/5
GoogleGreat service from Balgores Hornchurch. Special thanks to Jodie who showed us the property and helped us complete the tenancy agreement.
Trusted Agent profile · Hornchurch · Essex
Verified
Balgores Hornchurch reviews
★★★★★
650 reviews across 1 platform
1 North Street, Hornchurch, Essex, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, Essex, at 1 North Street, is rated 4.6 out of 5 across 650 reviews on 1 platform, including 650 Google reviews rated 4.6.
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Awards
Industry awards
Balgores Hornchurch is among the ESTAS 2026 winners.
- Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)
ESTAS winner in two years: 2026, 2025.
ESTAS awards by year, 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: RM11, Sales & Lettings (Landlords)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Reviews
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
Google5/5
GoogleVery good service. Such and her team are very professional.
5/5
GoogleNikola from the lettings team was phenomenal throughout the whole process, got me through it very quickly and was always reachable whenever I needed anything along with great customer experience and just lovely overall, thank you for helping me find a place!
5/5
GoogleRecommend these amazing ladies 💯 %, fantastic at their jobs and patient with customers …
5/5
GoogleI highly recommend Balgores Lettings Agency-Hornchurch. I was completely impressed with Ms Nikola Tokarska professionalism and excellent customer service . Her dedicationand support in helping me find the right tenant was truly unmatched …
5/5
GoogleI have received great support from Reece and the process was very smooth. I would definitely recommend Reece for any rentals or property purchases.
5/5
GooglePatrick guided us through the purchase of our first home. He was extremely helpful and generous with his time. He was always quick to respond to emails and queries. We are extremely happy with how the process worked out.
5/5
GoogleWilliam was easy to work with, open and honest and made it stress free. Plus he was always on time! So many thanks to William and Balgores!
5/5
GoogleThe team at Balgores were extremely professional and found our tenants quickly. Any questions I have are always answered promptly. Thanks Team Balgores!
5/5
GoogleI put my house on rent and Mark was amazing with a great service and I had tenants within 2-3 weeks. Great service.
3/5
GoogleWas pleased our house got sold, since then they helped with our remortgage but then didn't contact us to swap to a lower rate. Now we're stuck for 2 years with a bad rate because it was too late!
5/5
GoogleExcellent service received from Mark Claxton, it was the first time i rented a property and Mark made the transition so simple and easy. …
5/5
GoogleVery helpful from start to finish. Always kept in the loop of any changes.
5/5
Googlefirst time I've used Balgores for lettings, found them prossional and highly motivated, dealt with Reece who was outstanding, thank you Reece
5/5
GoogleI had the help of Koy Tate while looking for a property, he was very helpful and professional while showing me a property & making sure it was perfect for me & my child, very friendly👌🏼 5*. …
5/5
Googlethis was the 1st time I have used Balgores in Hornchruch the service was amazing a special thank you to Courtney & Emily absolutely brilliant.
5/5
GoogleGreat service and very friendly. Mark Claxton was extremely helpful and understood what I was looking for and found me my ideal flat. Extremely happy.
5/5
GoogleThis is the 3rd time I have used Balgores. And I have to say the service just gets better and better. Whole team did excellent job, one person who stood out for me was Patsy, excellent communication, even when she was off duty. Kept me informed throughout the process. Will def use again
5/5
GoogleWords fail me to express my immense gratitude to Nikola and Mark for your professionalism, friendly and stress free service provided to us from the viewing the property to keys collection. I have used Balgores severally and would continue to. Thank you so much pretty Nikola, you are a gift to Balgores😍 …
5/5
GoogleBalgores Hornchurch are brilliant from start to finish giving first class professional service and always available to answer any questions. The staff are welcoming and helpful and guide you through the moving process. Geraldine Montague
5/5
GoogleThis was the first time we have used Balgores. We found them very helpful and friendly. Would highly recomend with a special mention to Dee …
1/5
GoogleUse to be good now is very bad service
5/5
GoogleFound the agents to be very professional and was able to contact them after hours. They were very knowledgeable on the area we were renting out in. Agents (Reece and Mark at Hornchurch branch) were able to achieve multiple offers on the property we were renting out and the process was completed quickly due to the efficiency of the agents and the admin staff. I would highly recommend using them.
5/5
GoogleI have recently gone through the process of dealing with the lettings team in hornchurch. I would like to mention that Michael, Jackie and Elizabeth have been outstanding! I always received helpful information and polite service. I would defiantly recommend Balgores to anyone looking to do business with them. I would like to mention Toni from balgores also for making my move in run very smoothly with no issues. Brilliant service 10/10!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Balgores Hornchurch
Has Balgores won any awards?
Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards, and 1 other industry award since 2025.
