Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have dealt with Balgores and Mark Claxton for a number of years now. Mark has always been brilliant and consistent over this time, very professional and knowledgeable, always a credit to the organisation and importantly, very helpful to me. Can't speak highly enough of him, well done Mark!
X · 22 May 2024
★★★★★ 5/5
GoogleI highly recommend Balgores Lettings Agency-Hornchurch. I was completely impressed with Ms Nikola Tokarska and Mr Mark Claxton professionalism and customer service . Their dedication in helping me find the right tenant was truly unmatched.
They were always available to answer questions and provided guidance throughout the process.
Linda · 22 May 2024
★★★★★ 5/5
GoogleGreat estate agents, in particular Luisa Taviani was and is extremely friendly and helpful - always at the end of the phone! Would definitely recommend.
S · 22 May 2022
★★★★★ 5/5
GoogleI highly recommend Balgores of Hornchurch, I recently brought my first house and the service I received from the Senior Property Consultant, Deepuk Sidhu was outstanding.
I will certainly be using their services again in the future.
Vicky · 28 July 2019
★★★★★ 4/5
GoogleIt has been a good experience dealing with Balgores. Starr West was helpful. Thanks Starr!
Joseph · 22 May 2023
★★★★★ 1/5
GoogleSurprised. They make you leave a review the moment they find you a property and to mention their name. With a 6 bedroom house kicking all the problems under the carpet and making everything else seems all in working order. Been facing this issue last winter with no hot water with a 30 years old boiler.
Slow response to emails, been calling the agent who is in charge of our property but never man up to speak to me, passes the message to the receptionist that they’re working on it. Not very impressed.
A · 22 February 2021
★★★★★ 5/5
GoogleMark Claxton and Luisa Taviani were fantastic in finding a new tenant and setting things up quickly and smoothly. All overseen by Chris Ping - the Lettings King! …
David · 24 September 2021
★★★★★ 1/5
GoogleNot impressed with the 'help' I received from the girl who I spoke to. I've dealt with the dagenham office before and was very impressed and happy.
This girl I found to be quite abrupt and not very approachable. …
Caroline · 21 September 2024
★★★★★ 5/5
GoogleIt's a shame there aren't more stars to give. Balgores have been absolutely amazing. They have been patient, efficient, full of fantastic recommendations and you can tell that they value a personal relation to clients and keeping people up …
Thais · 21 September 2024
★★★★★ 5/5
GoogleReece from Balgores Hornchurch has provided us with great support during the move into our new property, I couldn’t fault their approach, quick responses and pro activity in getting everything across the line and has continued to update us …
Glen · 21 September 2024
★★★★★ 5/5
GoogleVery professional service from our Agent Danielle. Her attitude was very professional and provided good customer service throughout the journey. Highly recommended.
Caz · 22 May 2025
★★★★★ 1/5
GoogleI was scheduled a viewing today at Hillview Avenue, Hornchurch with this gentleman named Callum Cotsgreave at 12:15. He was aware of the fact that I was coming from far with my wife whose health is not so good and a 6 year old child - I did …
Goldie · 4 October 2020
Agent replied
Dear Mr Jason,
Having investigated the situation firstly we would like to apologise, we … More
★★★★★ 5/5
GoogleI am pleased to write this review and give a very well deserved 5 stars to Lisa from Magnus James. She's been excellent, efficient and very swift in assisting me find the right job and position. I was well informed throughout the process …
Magnas · 6 July 2024
★★★★★ 4/5
GoogleAre very professional peoples. Good communication with processes. Mr Mark, and.Mr Chris they're very professional and friendly
I already have 1 bedrooms flat rent out since 4 years with them payment always are on time in my bank account.
Now I'll rent my own property 3 /4 bedrooms with them again
I give 4 star because they have expensive contractors when something goes wrong in the property. The charge you £70 only for a call to investing the problem and try to sorted out, then they will send you the estimated jod with quotations.
In my idea they should change contractors, get cheaper and honest with price
So my advise to you to get your own contractors.
Other than that I give 5 stars
Matteo · 23 November 2020
★★★★★ 1/5
GoogleSurprised. They make you leave a review the moment they find you a property and to mention their name. With a 6 bedroom house kicking all the problems under the carpet and making everything else seems all in working order. Been facing this …
A · 24 September 2021
Agent replied · 29 July 2023
Good afternoon,
We're sorry to hear that your experience with us has not been positive. We take … More
★★★★★ 5/5
GoogleExcellent service as always from Chris Ping and team, I would highly recommend Chris he has always found me professional Reliable talents throughout the years.
Parmi · 14 March 2022
★★★★★ 5/5
GoogleI am new to UK and faced difficulties to rent a property here. I went to a few other agency firms and the agents there are just awful (showing me nothing in 3 weeks time, wasting my time…). …
Michael · 21 September 2024
★★★★★ 5/5
GoogleWe have had an amazing experience with Balgores Hornchurch from the initial appointment right through to Donna progressing our sale to exchange. Billy, Connor and Oliver are like the A team arranging and taking potential buyers around our …
KC · 21 September 2024
★★★★★ 5/5
GoogleI couldn't be happier with the service I received from Mark Claxton kept me up to date with every thing and the service was just incredible would definitely recommend Balgores property group.
Robert · 31 October 2020
★★★★★ 1/5
GoogleAbsolutely impossible to get hold of their aftersales, as a buyer. When we do get through they say they can ring us back, and never do. If I were the seller I would move my property to someone else.
Beckabock · 22 May 2022
Agent replied
Good afternoon,
We're sorry to hear that your experience with us has not been positive. We take … More
★★★★★ 5/5
GoogleExcellent communication between ourselves and balgores. All paperwork and all questions sorted straight away. Great team, would highly recommend. Special thanks to Mark and Chris for all your help.
Kd · 22 May 2021
★★★★★ 4/5
GoogleGreat experience with my sales agents regarding the purchase of my new property! They were liaising with my previous block management company as well as my buyer and seller’s solicitors on behalf of my conveyancers at times and that helped speed up the process significantly.
Ishrat · 22 May 2024
★★★★★ 5/5
GoogleService has been very good. Reece had been very helpful and kept me updated all the way through the process of finding a tenant to them moving in, and resolving some small teething issues that they had faced. Happy with the service so far.
Ramakrishnan · 22 May 2024
★★★★★ 5/5
GoogleVery happy choosing Balgores in finding my dream home :)
They understood exactly what I was looking for.
Mark Claxton was showing me some houses, he was very helpful and effective, and …
Cornelia · 4 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.