Trusted Agent profile · Hornchurch · Essex
Verified
★★★★★
650 reviews across 1 platform
1 North Street, Hornchurch, Essex, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, Essex, at 1 North Street, is rated 4.6 out of 5 across 650 reviews on 1 platform, including 650 Google reviews rated 4.6.
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
5/5
GoogleVery pleased with the service we received. If anyone can sell your property it’s Billy Gill and his team. When there were any hiccups they were sorted straight away. Billy knows his market well, Many thanks to Donna the sales negotiator, you got us there and we are so grateful. Would definitely recommend.
5/5
GoogleThe team were so friendly and helpful especially Nikola she went above and beyond to make sure everything was done as quickly and as smoothly as possible for us to move, thank you!
4/5
GoogleI have had some issues with Balgores, but what I can say is that they appear to be responsive to my concerns so I have updated my review to be more palatable!
Good afternoon Martin, We're sorry to hear that your experience with us has not been positive. We take … More
5/5
GoogleNikola was very helpful and professional and got everything sorted really quickly for us. Highly recommended
5/5
GoogleIt was a smooth experience with Balgore letting agents. Highly professional and a wonderful team lead by Chris Ping. They do what they say. Property was let out within 4 weeks. Thanks to all team members Ashley, Reece, Courtney, and Jodie.
5/5
GoogleThis is the second time we have used Balgores Hornchurch Lettings. Starr West was the lady who helped us find the right tenant for our property and I have to say she is truly a star 🌟 …
5/5
GoogleWe had the pleasure of Reece Woodhall as our agent, after a few hicups from our previous landlord Reece was brilliant at getting the issue resolved and enabling us to move into a beautiful house. I would highly recomend this agency to anyone wishing a professional service.
5/5
GoogleAlways professional and courteous. Nothing is too much trouble
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GooglePatrick did a great job of keeping us in touch throughout the process and ensured our transaction went through smoothly. Thank you!
5/5
GoogleAjay very helpful and very nice!
Good morning, We truly appreciate your positive feedback! … More
5/5
GoogleMy experience was excellent. Mark was replying to my emails literally in seconds even during the weekend. He was very helpful with all my queries, everything was sorted very quickly.
5/5
GoogleNikola specifically made my experience with Balgores Hornchurch Estate agents worthwhile. The responsiveness and customer service is top notch. Well done to the great team, and thank you Nikola👍 …
1/5
GoogleHaving read the reviews of this estate agent I was feeling quite hopeful to find a good agency during what is feeling like a battle to differentiate professional, well managed agencies from the pushy, sales orientated agents who seem to be flooding the market. I can’t actually comment on what it’s like to get near the actual agents as they have deployed a guard to man the phones that behaves like a bouncer. I found a property on RightMove, advertised at my budget, and called to make an appointment. My details were taken, and the lady was very nice until… she asked what my maximum budget is. I told her (the budget was as the price advertised…), and she replied “oh no that won’t work, the guide price is £75k more”. Feeling a bit confused as to why it was advertised at such a lower price, I asked why. What I expected was an explanation, maybe that it was in error, but instead I received a rude attitude, a patronising tone and was informed “for those that do have extra cash, but are wanting to buy in a certain bracket, but could stretch upwards”. Disappointing to see such an established agent behave so manipulatively. It simply came across that you are attempting to mislead people and the agency doesn’t actually know what the price valuation of the property is. If they did, surely they’d guide their clients correctly to a much smaller range (sellers and buyers) as opposed to providing a £75k “wiggle room”. I personally wouldn’t recommend this agent as it stands.
4/5
GoogleThis is the first time I have rented out my property and Balgores have been very knowledgeable and helpful in guiding me through the procedures. Mark has been on hand to answer any questions that I had a the process so far has gone smoothly. I would recommend.
5/5
GoogleGreat experience with Balgores, couldn’t recommend them enough! Danielle and team were exceptional throughout.
5/5
GoogleI had an excellent experience purchasing my first home through John Wadsworth estate agents. Lara was friendly, professional and always went the extra mile to ensure the process was as streamlined as possible. All of my questions were …
5/5
GoogleMark and the team were extremely professional and hard working in finding us a tenant which matched our requirements. We were very happy with the level of service and communication the team gave us throughout the process, especially in a pandemic.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWas shown around our new property by Connor from Balgores. He was very professional in working with us and did everything possible his end to make sure our move was as easy as possible. Would thoroughly recommend.
5/5
GoogleGreat service , friendly and helpful team
Good morning, Thank you for your review. We are glad to hear you had such a good experience with our team at our … More
5/5
GoogleMark Claxton was so helpful, from the viewing to the end of collecting the keys. Mark was so wonderful to my family. I will definitely recommend Balgores Estate Agent to my friends because of him. Thank you, thank you and thank you Mark Claxton.
5/5
GoogleChris - always professional and knowledgable
Good afternoon, Thanks for leaving us positive feedback. We're delighted to hear that Chris was always professional and knowledgeable. We really appreciate you recommending our … More
5/5
GoogleFive stars maybe are not enough...What can we say? First of all they paid attention to us and despite of all the difficulties we have faced they have helped us... Special thanks to Mark Claxton who has been always polite, helpful and a great agent for us after all!!!...
5/5
GoogleKoy was absolutely amazing, thank you so much for the service provided!
5/5
GoogleMade a stressful move very easy. Thank you
Good morning, We are delighted to have made your move stress-free. We will be sure to let the Hornchuch branch know your feedback. Regards Balgores
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Balgores Hornchurch is among the ESTAS 2026 winners.
ESTAS winner in two years: 2026, 2025.
ESTAS awards by year, 20252025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
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Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards, and 1 other industry award since 2025.
