Trusted Agent profile · Hornchurch, Essex
Verified
★★★★★
247 reviews across 1 platform
38 The Broadway, Elm Park, Hornchurch, Essex, RM12 4RN
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Hornchurch, Essex, at 38 The Broadway, is rated 4.9 out of 5 across 247 reviews on 1 platform, including 247 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
5/5
GoogleAurelija was amazing and so knowledgable throughout the whole process of finding me and my partner a rental property! Cannot recommend her enough😊Thank you! …
Thank you for leaving us your superb 5* review and recommendation Tierney. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have personally dealt with Donna Wray whom I highly recommend for a seamless mortgage arrangement. Donna is so helpful and knowledgeable we felt in safe, trusted hands throughout the process and were very happy with her service. We will be seeking her advice for our next mortgage deal.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experience with Rebecca and Aurelija at the Hornchurch branch of Bairstow Eves was one of an amazing experience. Rebecca and Aurelija were awesome, they exhibited great professionalism and customer service. These ladies are an asset to this company. They were very helpful. Thank you I will highly recommend their services. Thank you Rebecca and Aurelija of Bairstow Eves Hornchurch branch.
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleSuperb communication, support & service. We really felt like we were in exceedingly safe hands with Julie, Lauren, Aurelija & the rest of the team. They really go above and beyond to keep you informed of the progress, whether that be via telephone, email or centralised portals (at all hours of the day & night). Professional, communicative, responsive and all round lovely humans:-) thank you team! 10 Gold Stars !!
Thank you so much for your wonderful 5* review Matt! We're thrilled to hear that Julie, Lauren, Aurelija, and the rest of the team provided you with superb communication and support. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleAndrei and Aurelija were very friendly and knowledgeable, service was overall amazing.
Thank you for your wonderful 5* review Omar! We're thrilled to hear that Andrei and Aurelija provided you with friendly and knowledgeable service. We appreciate your feedback and look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team
5/5
GoogleThe advice I was given (pitching the property) was spot on. Within three days of the propety being posted online, a sale had been agreed.
Thank you for your kind words! Our team strives to provide expert advice and it's great to hear that it resulted in a quick sale for your property. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleFrom the first phone call, Aurelija was incredibly professional. After speaking to many estate agents it was a breath of fresh air to have someone go the extra mile to match us with our perfect home. This level of service cannot be taught, and I can't recommend Aurelija and her team enough.PositiveResponsiveness, Professionalism, Value
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleA massive thank you to Julie Wagstaff and Charlotte for making the sale of our home as stress free as possible. They were always available to help and push tjings forward! Would highly recommend Bairstow Eves to anyone.
Thank you for taking the time to leave us a wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAndrei and Aurelija were very friendly and knowledgeable, service was great.
Thank you for your terrific 5* review and for your complimentary comments Ethan. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust want to say a massive thank you to Lauren and Aurelija at the Hornchurch team for looking after me . They were so helpful and efficient cant recommended enough ! Thanks girls
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleThank you for Aurelija and Andrei, they support us to let property. Good luck to whole team!
We are thrilled to hear that Aurelija and Andrei were able to assist you in letting your property. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleExcellent from Julie Wagstaff and her team. Special mention to Charlotte who looked after our sale progression. Managed our expectations and successfully sold our property. Well done. Highly recommend.
Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleI was really impressed with Aurelija Mendzoriute and the team at Hornchurch. Aurelija, we are incredibly greatful to how professional you were and how efficient you were care through our new home move for me my family. Highly reccomend Aurelija!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to Lauren and Aurelija for finding us a property and helping us to move in so quickly. Thank you also to Julie for translating and helping us with our language barrier. Great service!
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery grateful for the guidance and support provided by Lee Appleyard. Lee was highly professional and knowledgeable. He assessed our situation thoroughly and providing a detailed plan of action to achieve the best possible outcome. We would definitely recommend Lee and Bairstow Eves to anyone looking to sell a home!
Thank you for your excellent 5* review, recommendation and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleI can’t thank Donna Wray enough for all the help she gave me during the process of getting a mortgage. She was so knowledgeable and was always on the other end of the phone to answer all my questions. Thank you so much Donna.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleRebecca and Aurelija made our renting process so easy! Kept us up to date each step of the way and a pleasure to speak to. I would not hesitate to recommend this branch and both ladies to anybody in future. Thanks again Rebecca and Aurelija!!!!!!
Thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleCharlotte and the team were fantastic, really accommodating, helpful and dealt with all our queries in a timely manner. Highly recommend if you are looking for a property.
Thanks Selma Michli for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks for helping us to move in to our new rented property . Zeno & Sophie were really helpful and on hand to answer all my queries and worries. Thanks to Zeno for allowing us to revisit the property and taking time to explain each and everything. He is very punctual, professional and informative. Appreciate your help. thanks and good luck. Raj.
Hi Raj Thank you very much for this review and 5* rating! I am delighted to hear that Zeno and Sophie provided such good service and helped you during the renting process! Kind regards, Jake
5/5
GoogleThank you Aurelija and her team. Great service, highly recommended 👌 …
Thank you for your brilliant 5* review and thank you for your recommendation Kajus. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently purchased a property through this branch of Bairstow Eves. I found the staff very friendly, they weren't pushy, and they were instrumental in getting the purchase over the finishing line after issues with the sellers and their solicitors. After hearing horror stories regarding estate agents it really is refreshing to have such a positive experience. I can't recommend them enough
Hi Joshua, Thank you so much for your wonderful 5* review! We're thrilled to hear that you had a positive experience with our team and that we could assist in making your property purchase smooth and stress-free. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleI am a multi landlord and have just have yet another amazing experience with the lettings team. Freddie, Aurelija and Kara were fantastic! Would definitely recommend using their services.
5/5
GoogleMeet with Donna at Elm park branch on Friday, wow..am still speechless. Cannot find a word in dictionary yet to describe her kindness, caring, very professionally!! She is also a very good listening and so extra helpful. Came for one thing and left the office with lot of information i never knew. Definitely am recommending my family and friend's to Bairstow Eve! Thank you so much donna wray..especially the hugs at the end.
Thank you Uwa Asowata for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently completed a transaction, and I wanted to take a moment to appreciate Abigail for her exceptional help throughout the process. She was professional, proactive, and truly helpful to ensure everything went smoothly. Her support was invaluable in getting the purchase over the line, and I’m very grateful for her assistance. Highly recommended!
Thank you Damian for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Hornchurch won Gold.
