ANCHOR LIFESTYLE DEVELOPMENTS LIMITED reviews

★★★★★ 5/5

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The support help and advice we were…

The support help and advice we were given was brilliant the staff Shirley and Zoey both made a stressful time for us easier and dealt with all our concerns quickly and with patience and understanding.

Mr · 11 September 2026

★★★★★ 5/5

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So far,I can only say that since I have been dealing with Anchor housing is has been positive. All the people I dealt with they are very professional, helpful and patient when it comes to explain.

So far all I can say is that dealing with Anchor in general has been very good. Every time I dealt with a member of staff they all have been extremely professional, helpful and patient. I also like to add that again so far I feel happy,safe and relaxed.

Joe · 2 June 2026

★★★★★ 5/5

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Reported toilet system issue at 4 30pm…

Reported toilet system issue at 4 30pm today and it's now 7 30 pm and it has been repaired, great service, thanks to James from Ian Williams who carried the work out

Michael · 4 June 2026

★★★★★ 1/5

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my mum is a resident of anchor homes…

my mum is a resident of anchor homes moortown saxon court her flat is absolutley black with damp and the bay window leeks amongst several other issues including an absolute obscene amount of rent charged for a grotty 1970s flat {pictures to follow } nothing like the website !!!

Rebecca · 26 May 2026

★★★★★ 5/5

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I live at Runnymede court Bolton since…

I live at Runnymede court Bolton since Lee has joined Achor team there is a great difference to the place he is a very good manager he listens and takes action has got on top of a lot issues we was having his made a big difference

Alisha · 28 May 2026

★★★★★ 5/5

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I love my flat I have two friends who…

I love my flat I have two friends who live at Heath court who highly recommended it Louise the manager was so helpful throughout my move to heath court

Mrs · 17 September 2026

★★★★★ 5/5

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I had so much help and support from…

I had so much help and support from Matthew the anchor site manager, and even the buiders when l was looking to apply one of these beautiful apartments,

Sheila · 12 September 2026

★★★★★ 4/5

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Since this building was over 30 years

Since this building was over 30 years, pipes were being old and need to replace to avoid leaking around bath tub, toilet bowl & hand wash sink

Abby · 12 September 2026

★★★★★ 5/5

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Happy living at Anchor

I am very happy living here as everyone is friendly, and the studio is very nice, also the scheme manager is lovely and goes above and beyond to solve any query or issue that you may have and is very professional in all that she does.The Location is excellent too,so close to everything.

Susan · 15 September 2024

★★★★★ 5/5

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I would like to say that the move has been very pleasant

I would like to say that we have been more than happy with the way we have been helped with signing the paper work and with paying the money to your head office and with you estate manager Maxine was really helpful plight and was willing to help as much as she could so thank you

Trevor · 17 June 2024

★★★★★ 5/5

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I feel safe

I feel safe. Everything and everyone is lovely. I am being asked to assist in things. I feel part of a community xx

Claire · 18 September 2026

★★★★★ 5/5

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I was given a home quickly having been…

I was given a home quickly having been on the waiting list since December 2023 and i had priority and got a lovely safe home in September last month and Scheme Manager and Area Manager were lovely at viewing and the sign up for Tenancy.everything went smoothly.Thank you

Mr · 20 October 2024

★★★★★ 5/5

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Excellent activities and care to…

My father of 80 has recently had to relocate from the south coast after many years, to be nearer me for his care needs. I must praise Debbie Hitchcock the scheme manager at Five Rivers Goole who has helped him settle in so well and he's very happy. Debbie and Sue are the managers and are consistently professional and organised and get things sorted quickly and efficiently. I have to say that the amount of activities at Five Rivers is brilliant - quizzes, Bingo, game show style activities, fish and chips lunches-there is an activity almost daily and its so good to see. My dad is, starting to get involved too after a long time of isolation with his partner who he cared for. The place is always immaculate and there's always life around which is so good to see. The residents seem very happy with Debbie and say its thanks to her that so many activities take place. Highly recommend five Rivers and it makes me feel so much more reassured knowing my Dad is there.

Emma · 8 September 2022

★★★★★ 1/5

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We are fed up with the rubbish spouted…

We are fed up with the rubbish spouted by anchor...When Hanover were our landlords, things got done. As soon as they fell into bed with the Anchor slumlords, the bathroom modifications got shelved, and things got delayed. We even had an anchor photographer come to visit us, as Anchor wanted to know the condition of the stock they were taking over, and he said to my wife "never seen a bathroom like this before". Incidentally, this photographer is no longer employed by anchor.We have had enough, and doing the bathroom ourselves, be nice if the CEO chipped in with her nearly 1/2 million pound salary...(yes, check it out). Anchor have no interest in their tenants, but like to talk the talk. Talk of new constructions, but fail to maintain, modernise their current stock.

Mr · 15 August 2022

★★★★★ 1/5

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Many on here have an axe to grind with this housing association, you should form a group will give you more power at moment it seems this housing association dont care what your writting about

Anchor housing management simply show they don't care about tenants of theirs. Some onsite managers goes around like prison warden on the sheltered housing estate. One day i called him a liar and it was true he lied, his reply, Alan you call me a liar again and i will beat you! What was he going to beat me with? Makes one think. Other incidents come to my office there has been a complaint against you, heard those words from the same housing manager more than 30 times over the years. issues of complaint manager makes, you have washing drying at your open louvres doors inside your flat, dont use the washing line, yes correct fear dogs keep weeing over the washing line post, another! you have family living with you, "No they have come to visit for the day", it don't stop the allegation after allegation from this manager, does he think its a prison service hes running. "There has been a complain" ruddy-well heard that so often it does your brain in. but when it comes to dog pooing under our kitchen window everyday for months even today this morning Thursday 26th may 2022, and now july 2022 same thing he does nothing to stop it along with the new area manager, its near 5 months going on 6 months now, its all well documented evidence so it cant be denied , neighbours all men some think its a great laugh all this going on against us , nice neighbours with a strong dog biscuit throwing supporters club. in front of our property edging the dog on to eat more so it poos again, Estate manager none existent to deal with it, so is he part of it ? makes one think that way. I hope you get this message Area manger She/her York can you please send me the latest of who, what, when, allegations that have been made against us I believe in retaliation to this dog pooing complaint which i have asked for it to be moved moved on to stage 2 of the complaints procedure having asked area manager no end of times to no avail getting a reply , as an agent for a housing assiciation should not accuse someone with out supplying any evidence to support the allegations, frustrated with no replies so please send today! No reply to suppling any evidence against us date now August 2022 ?

Alan · 10 August 2022

★★★★★ 5/5

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Jayne Hancock the manager was very…

Jayne Hancock the manager was very helpful the people we have seen while going to the bungalow have all been very pleasant and have time of day for you would highly recommend Anchor Housing to all our friends

Keith · 1 June 2026

★★★★★ 1/5

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Offered a property

Offered a property. Told it would be 6-8 weeks before we could sign up. Put our property up for sale. Got a buyer. Sold the property after 9 weeks. Date for completion at Anchor property moved and moved and changed. Negotiated with our buyer for extra time. Finally couldn't put it off any more, and gave Anchor a date for completion of our sale. The works promised had not even begun. Blame was shifted from one party to another, and one person to another. Yesterday was 16 weeks since we viewed... And today we are staying in alternative accommodation until the work is completed. Belongings are in one place, we are in another. One room and a bathroom. No cooking facilities, no washing up. Cannot register with the doctor, can't change the driving licences or the TV licence or inform the pension service. We have fallen between the cracks. No one has taken responsibility for any of it. Very disappointed, but hoping it really can't get worse. Is the future any brighter... We shall see.So I responded to the reply, and I emailed the address given... to get an email saying response by phone or email will be forthcoming in the next 2 WORKING days... it's Friday today!

Janet · 1 July 2022

★★★★★ 3/5

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Lynnew start at BRACKENHALL

Lynsey has asked for more information. Thankfully and at a stroke we have our management back on a full time basis. This is all residents wanted as we felt under valued, not seeing management. It IS a nice building and, thanks to Anne, the gardens are a treat. Hopefully my comments came over as positive and certainly not personal . I look forward to 4+ more years at BRACKENHALL. We need to get more involved with resident involvement and the recent questioairre from Becci Lynch is helpful. We are glad to be back on track and look forward to new Residents joining us.With regards, Clive.)

Clive · 25 May 2022

★★★★★ 5/5

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The Anchor Manor House Roundhay is a…

The Anchor Manor House Roundhay is a lovey place to behold. The home itself is beautifully maintained, with comfortable living spaces and a variety of activities to keep residents engaged. The meals are always delicious and nutritious, and the overall environment is clean and well-organized.

Olaoluwa · 23 October 2024

★★★★★ 1/5

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Disgraceful staff.....I have existed at an Anchor property…

I have existed at an Anchor property for three years. The so called management are never there and on the rare occasions they are, never put a full day in. From entering the building they enter their office,lock it and pull the blinds down. ALL DAY. We are told by them on a daily basis they have no Duty of Care towards us and even if we fall down they will not act. I have been a Registered Manager of Care Homes for 20 years. I know what i am talking about. This Company is a disgrace and if youre thinking of placing a loved one with this Company, run a mile. Seriously.

Clive · 17 May 2022

★★★★★ 5/5

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Everything went of smoothly with a lot…

Everything went of smoothly with a lot of help from the local estate manager Angela.the bungalow is just as we wanted. Very well decorated and felt like home within the first week. Neighbours are very nice and friendly. Couldn’t have asked for more. Thank you anchor housing.

Mr.pye · 21 September 2024

★★★★★ 5/5

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St.Edith's Court, Hillside Crescent, Leigh-on-Sea

St.Edith's Court, Leigh-on-sea is where my family decided to place our father due to his complex needs increasing. Our tour and information guide was given by a senior carer and all our questions were answered competently. We instantly felt a warm, caring, respectful environment thrived at St. Edith's. Our father has lived there since November 2021 and has described the home and beautiful gardens as "heaven." His transition into the home was managed respectfully and Anchor staff have treated our father with respect, care, compassion at all times. We have never seen our father so happy and he has joined in all the social activities that are available throughout the day. All the staff have made a conscious effort to know our father and his interests and have adapted activities to his liking. Whenever we visit, there is always a warm welcome and you are made to feel part of the home. Regular displays of activities that residents have taken part in are updated around the home which is visual assurance for loved ones and stimulation for residents. Staff are always seen conversing with residents and shown respect. Lockdown has been addressed by the home in a positive manner and residents have taken part in daily "golden hour" conversations where all staff, of all descriptions make sure residents are conversed with. Relatives are kept informed of the home's daily activities and a monthly zoom meeting is well attended. Food is cooked on site with an excellent choice available. The home is immaculate both inside and outside with a stunning garden area for residents and relatives to enjoy. I cannot thank Anchor for employing such wonderful people and putting residents care as a topmost priority. Thank You to each and everyone of you.

Maria · 4 April 2022

★★★★★ 1/5

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I have been experiencing ongoing issues…

I have been experiencing ongoing issues with both the hot water supply and the underfloor heating since moving in.

Pik · 18 September 2026

★★★★★ 5/5

Trustpilot

Managers who care.

The new manager and the stand in manager were in our opinion fantastic. The help, information and support was excellent and made our transition to Anchor fantastic. When people do their job and go beyond to help then that speaks volumes. Thank you Naomi & Carolyn.

Mark · 19 September 2024