Stags Honiton reviews

★★★★★ 1/5

Trustpilot

DO NOT USE

PLEASE READ MESSAGE WHICH I SENT TO STAGS (LETTINGS - HONITON) Remove me from your mailing list immediately please. After my conversation with you moments ago, it is obvious that the way you treat your customers that have interest in any of your properties is as just a number and not an individual. You have dangled a carrot in front of me once again with a property that is of massive interest to me, as it would be perfect for family to visit, only to be completely non-flexible. As soon as I received your 'Spammed' email for the Barn Conversion in Whimple, I responded and stated my keen interest. I then receive a phone call today to say the only time you can give me is 0945hrs on 22/10/25. I then explain that I am on nights and can't make that time, with your only other option being 8am!!?? It just shows your inept ability to listen to the individual/customer and furthermore, only clarifies that you work on purely a numbers basis, without the customers needs at heart. In other words it's more like: - Thanks for showing your interest in the property, this is the only time we have, so tough luck if it doesn't suit you & thanks for building our customer list so we can Spam out more properties!! Simply numbers bias, without treating people as an individual. Oh yeah, most people that would be interested in properties like this would be a professional couple/individual. Myself, I am a professional working individual. Therefore, I work either a full day and/or night shift. So how on earth would I be able to visit a property between 8am-9.45am at the drop of the hat/less than 48hrs notice?? Thank you so much for ruling out Individuals who go out and work!!

Carl · 20 October 2025

★★★★★ 5/5

Google

The service we received was exceptional throughout the entire process of the sale and we could not have been more pleased with all of the support provided. We highly recommend them.

Karen · 16 March 2026

★★★★★ 5/5

Google

We have recently let our house through Stags and have gone for full management. Claire has been incredibly helpful and reassuring throughout the process, and has helped us find the right tenant for our property.

Charlotte · 29 July 2024

★★★★★ 5/5

Google

Stags (particularly Louise, Natalie and Kevin) were exceptionally helpful and worked very hard to deliver a successfully completed transaction on a speedy timetable. Highly recommended!

Alistair · 26 December 2024

★★★★★ 5/5

Google

We have used Stags for renting out our first property and they have been absolutely amazing and efficient from the start. They have made the whole process so easy and stress free for us and we couldn't be more grateful for all of their help!

Becca · 24 October 2025

★★★★★ 5/5

Google

We have just used Stags in Honiton for both selling and buying. Although there were transaction issues (unconnected with Stags) they stuck with it and enabled us to complete the deals in a timely fashion. Very good communications and excellent manner from all and in particular Jon. We would have no hesitation in commending Stags in Honiton to anybody for both selling and buying.PositiveResponsiveness, Professionalism

Simon · 11 November 2021

★★★★★ 5/5

Trustpilot

Purchase experience

I dealt with Ben in Barnstable on the successful purchase of a sea facing apartment near Woolacombe. Extremely professional and efficient throughout. Gave sound advice and helped me a lot.

Laurence · 15 August 2025

★★★★★ 5/5

Google

The team from Stags Honiton was amazing. In almost one week I succeed to find the flat what I love it and also to sign the contract. I don't know how they done such kind of miracle and is enough just to let them know what you want and after that they just materialise your wish.PositiveResponsiveness, Quality, Professionalism

Ana · 11 November 2021

★★★★★ 5/5

Trustpilot

From start to finish Michelle and…

From start to finish Michelle and Claire , and of course Ashton, .were always friendly , helpful, efficient and extremely caring and patient with the difficulties we faced. Thank you so much for helping us sell our home, we have already told numerous people how fantastic you have been and recommend you emphatically.

Gerrard · 9 March 2026

★★★★★ 5/5

Google

We have recently rented a property through Stags - the service has been, professional and very efficient. Their communication has been excellent and we have been constantly updated during the process. Would highly recommend Thank you

Maggie · 11 November 2023

★★★★★ 5/5

Trustpilot

One of best estate agents--Stags, Totnes

One of best estate agents in Totnes---Stags!! I used the same agent twice for selling my properties in the past. I also used their rental section as well. They are professional yet very approachable. Always friendly and good communications. Especially Luke and Imogen are excellent. I highly recommend the Stags, Totnes!!

Shimako · 12 September 2024

★★★★★ 1/5

Trustpilot

Two months ago I went to view a…

Two months ago I went to view a property to rent in Simonsbath on Exmoor. I was shown around a spacious bungalow and decided there and then that I would apply to rent it. I was told that there were two other parties applying and that all of our applications would be sent to the landlord. I didn't hear anything for a week, so I called Stags to enquire as to whether a decision had been made. I was told that the landlord was very apologetic about the delay, and a decision was imminent. Another week went by and again I called, and received more or less the same update. After more time had gone by, I searched on Rightmove/Zoopla/OnTheMarket for a different property. But I found that the bungalow I had applied for at Simonsbath was still being advertised, even though there were three parties had applied and were being considered by the landlord. Not only that, but the photos had also been updated as there were no kitchen appliances in the original photos. A day later I received an e-mail from the Tiverton office of Stags, stating that they were extremely sorry about the delay, but it was basically the landlords fault. I responded to this e-mail, stating that they were actually also to blame, and that they were working with the landlord for alternative applicants, and that their advert had been updated. Needless to say, I have never heard from them since. I have dealt with other letting agents, who have had the manners to keep me updated, and to tell us straight away if our application was unsuccessful, and not been lied to. As far as I know we still have a live application submitted, but two months on we have settled into a nice cottage in South Wales, where the agent told us within two hours that we had been successful applying. So Stags, please take this review as a termination of our application, you are extremely unprofessional, have no compassion towards customers at a stressful time, and are dishonest.

Simon · 27 September 2022

★★★★★ 5/5

Google

From the very first contact with Stags and then the relationship built with Claire Staniforth and her team we have been extremely well supported at a very stressful time. Claire has been proactive, helpful and responsive to every need and question. We would highly recommend Stags at Honiton and especially Claire.PositiveResponsiveness, Quality, Professionalism, Value

Mal · 11 November 2021

★★★★★ 5/5

Trustpilot

A big thanks for the wonderful team…

A big thanks for the wonderful team especially Jackie and Tess at Stags Exeter. They were polite, professional, helpful, friendly, and a real pleasure to work with. At best agents can be 'dream makers' and creating the possibility of finding your perfect home and in this case they made that happen. Stags are also very methodical too, in the package they give and inventory check from start to finish. Each person i speak to at Stags I have had the same great service and experience. I give them 10/10!

Tara · 1 September 2022

★★★★★ 5/5

Trustpilot

Ben from stags in Barnstable must be…

Ben from stags in Barnstable must be one of the best estate agents in the country. Profensional, Honest, Knowledgeable and always goes the extra mile. It was a pleasure working with him and his team.

Smk · 26 June 2026

★★★★★ 1/5

Trustpilot

Not only did it take many attempts to…

Not only did it take many attempts to get the representative to actually turn up and value my property for rental, but even after they did, they have ignored me since and not actually replied with any validation or report. I have chased the representative several times and even the general enquiries several times over the last six months but have had zero replies. A terrible company with non-existent customer service.

Jack · 11 August 2025

★★★★★ 5/5

Trustpilot

great professional service from the Totnes team

On our initial visit to Stags Totnes we were warmly welcomed and all staff were friendly. We have subsequently dealt with the Stags Totnes office over the past few months, both in person, but largely by phone and online due tour remote location from the office and they were very helpful and professional. We dealt initially with Imogen but sometimes in her absence, Luke dealt with our enquiries and was fully up to speed with our house purchase. Equally important is the friendly, professional way the telephone is answered and swiftly put through to the correct person or someone who can handle the query. Well done to all.

Christine · 14 April 2025

★★★★★ 5/5

Google

Fantastic staff especially Frances. Great communication all the way through. Excellent photos and customer service. Would highly recommend Stags if you are thinking of selling your house.

Jerry · 11 November 2023

★★★★★ 5/5

Trustpilot

Excellent Service from Stags Lettings

I used Stags Lettings in Dartmouth to advertise our three bedroom house in Kingswear. Incredibly happy with their service, all staff were very helpful, polite and professional. Our house was let within a couple of weeks to a perfect tenant - very happy thank you.

Richard · 17 February 2026

★★★★★ 5/5

Google

It was a pleasure to deal with the Stags team from end to end. They were friendly, helpful and professional at all times. Highly recommended!

Lucas · 2 November 2025

★★★★★ 1/5

Trustpilot

Worst estate agent stags Dartmouth/Totnes

Worst estate agent! They're only interested in getting the money from the tenant and not if someone has a complaint about the tenant. Have had a nightmare since the new tenants have moved in, noisy at all times of night. Cooking very smelly foods at all hours, knowing there is an issue with ventilation. My personal belongings have now been ruined as the food smells have stuck dispite washing ect. Smoking in the property despite it being against the tenancy agreement. Stags have done the bare minimum to solve any of this. They have now stopped replying to my emails as they clearly don't want to bother with me or the issues now. If you are thinking about letting out your property don't use stags, they will essentially let the tenants ruin your property despite multiple complaints from multiple residents. Have had to get the council involved about the noise as stags don't want to know!

Kieron · 30 January 2025

★★★★★ 5/5

Google

Lovely, professional & very helpful from start to finish, highly recommend.

Holly · 16 February 2026

★★★★★ 2/5

Trustpilot

They just wasted my time

They just wasted my time. Plymouth branch sent someone to do written valuation for Court of Protection requirement, which was explained to them before they came. They came & did a good job for a verbal valuation BUT then failed to deliver a promised report or communicate properly with my attempts to obtain said report over the next month or so!

T50084W · 2 September 2025

★★★★★ 5/5

Trustpilot

TOP Drawer customer service

Well having had a quick glance on the website I had a call from Karen F asking if there was anything that I needed help with. To say Karen went above and beyond would be an understatement at best, an amazing lady putting all my concerns at bay. A highly professional and knowledgeable lady, first rate customer service and the type of employee no company should let go

John · 22 November 2022