Trusted Agent profile · Holmfirth

Applegate Properties Holmfirth reviews

4.7

★★★★★ Excellent

183 reviews across 1 platform

78 Huddersfield Road, Holmfirth, HD9 3AZ

Applegate Properties's office in Holmfirth, at 78 Huddersfield Road, is rated 4.7 out of 5 across 183 reviews on 1 platform, including 183 Google reviews rated 4.7.

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4.7 / 5

183

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Holmfirth office, from every platform, shown as written. First names only.

4/5

Google

Applegate were the selling estate agents and showed professionalism and patience in trying times ensuring that ourselves, the buyers, and the sellers continued to be positive about the sale throughout the process. Tayla was friendly and helpful on each occasion we contacted the office. Jeannette and Steve WhitePositiveResponsiveness, Professionalism

Jeannette · 27 August 2021

Agent replied · 12 June 2024

Thank you both so much for your positive and detailed feedback. If you have any suggestions as to how we could have increased your scoring from a 4 star to a 5 star one please do feel free to email us at info@applegateproperties.co.uk. As a continually developing organisation we are always striving to better ourselves.

5/5

Google

Would like to thank Claire and the staff at Applegate properties for making my move to my new property seamless. They are friendly and professional and were a pleasure to use even down to the viewings. Would recommend. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 13 June 2022

Agent replied · 12 June 2024

Thank you so much for this kind review. Friendly and professional are standards we really do strive to maintain so it’s great to hear this was your experience.

5/5

Google

Brilliant. I purchased a house marketed by Applegate Properties and the service was excellent. Claire and Rhian kept me up to date all steps of the way, and made sure all communication between me and the seller was quick and efficient. Highly recommend.

Catherine · 13 June 2022

Agent replied · 12 June 2024

Thank-you so much for your lovely feedback! We wish you the best of luck in your new home! - Applegate

5/5

Google

We were very impressed with the whole experience of selling our house with Applegate Properties. They were extremely knowledgeable, gave quality advice and always had a plan throughout the process of how to best market our property. Their manner in person and on the telephone is very friendly and approachable. From listing our property with them to finally selling, took almost exactly 6 months. They did all the viewings themselves, and once we found our buyer, were in constant contact with both parties and their solicitors to ensure a smooth progression from offer to completion, with little time lost on unnecessary delays. I would highly recommend them to any prospective sellers or buyers, and would not hesitate in recommending them to close family (which we have done already) and friends.

Moin · 13 June 2023

Agent replied · 12 June 2024

Thank you so much Moin for such a lovely review. It means the world to us that our service and expertise met all expectations and requirements. We genuinely thrive off working closely with our clients and building long term relationships. Good luck with your next venture.

5/5

Google

Highly recommend! Applegate were fantastic. We cannot recommend them highly enough. The staff were always friendly and professional and we had a dedicated member of staff to support us through the purchasing process, but other staff were able to help when they were out of the office. We hit some glitches in the process (entirely outside Applegate's or our control), and they were amazing at supporting us to find solutions and get the purchase underway again as quickly as possible. We are thoroughly enjoying settling in to our new home and hope to be here many years, but if we do ever sell, we will use them. And we'll hope the property we're purchasing is being marketed by them too! Many thanks again to the team for everything :-)

Jo · 13 June 2023

Agent replied · 12 June 2024

Thank you Jo. So kind of you to take the time to write this review and we appreciate the detail you have gone into with your experience. We have passed your kind comments onto the whole team!

5/5

Google

Our house was difficult to sell but we were very pleased with Applegate Properties throughout. They were always positive, kept us informed and never pushed us into dropping the price. I would have no hesitation in recommending them to a friend.

Susan · 5 May 2025

Agent replied · 27 May 2025

Thank you Susan, we really appreciate your kind feedback and are so pleased you were happy with our approach.

5/5

Google

I recently purchased a property through Applegate, they were fantastic. The service I received was excellent. I dealt with Claire the whole way through the process and she kept me up-to-date on the progress. The purchase went through smoothly and within a reasonably small timescale. Absolutely fantastic.PositiveResponsiveness, Professionalism

Ann · 13 June 2021

Agent replied · 12 June 2024

Thank you so much Ann. We know it can take time to log in and write these reviews and we really do appreciate it. We’re so pleased you found the process supportive from us.

5/5

Google

We have sold 2 homes using Applegate Properties and on both occasions they have proved to be fantastic. All the staff are very friendly, efficient and have overcome issues that have presented themselves in the chains. We would, and have, …

Carolyn · 16 April 2025

Agent replied · 16 April 2026

So lovely to hear from you Carolyn. Recommendations are our main source of new business and so we thank you so much for coming back to us, referring others and for taking the time to write such a lovely review.

5/5

Google

Within the webpage of Applegate properties there is a statement from Amy Wray, the Founder / Managing Director which starts, "My team are not just passionate about property, they're passionate about people [...]". I think this is 100% true …

Nikki · 16 April 2025

Agent replied · 22 October 2024

You've brought tears to our eyes here Nikki. Genuinely helping our clients and acting within their best interest is truly our daily mission. Its so nice that so you have felt this and taken the time to write such a lovely and specific … More

5/5

Google

I have been dealing with Applegate over the last few months and have moved into a new property bought through them today. The experience has been very positive, I had a few difficulties with my mortgage broker and Applegate dealt with the delay very professionally. My main point of contact was Hannah who was very friendly and great to deal with. I highly recommend Applegate.

Jon · 13 February 2024

Agent replied · 12 June 2024

Thank you Jon, so lovely of you to mention Hannah too. The team work so hard and genuinely care so it means a lot to us. We wish you all the best moving forward.

5/5

Google

Hannah was a delight as an account handler. She listened, she acted upon a request swiftly and she rang when she said she would. Applegate service and personnel are first class I highly recommend them> Many thanks

Betsy · 13 June 2022

Agent replied · 12 June 2024

Thank you so much for your kind review Betsy! Myself and the team wish you all the best in your new home! Best regards, Hannah

5/5

Google

I was very pleased indeed with the service I received from Applegate properties. My house sold in no time. All the stuff I dealt were very friendly and kept me up to speed every stage of the process. It was nice to deal with the company that lives up to its mission statement!

Steve · 5 August 2024

Agent replied · 22 October 2024

Thank you so much for this review Steve, we really did work hard to get everyone around within a couple of days of the property being advertised, we're pleased that this, along with our approach got your beautiful home sold quickly. We honestly 'do what it says on the tin', it's lovely that you recalled our mission statement and felt we were true to our word. Thank you for trusting us and for this lovely review.

1/5

Google

First of all i have to be careful what i write because the manager of Applegates has threatened me with a solicitors letter if i say anything defamoratory against them. I thought thats what reviews are for. They cant be good all the time. I am expressing my disappointment with them over a deposit fee. My son paid a £114 deposit on a house he wanted to rent but failed a credit check after. Its in the small print of an application form that the letting agents MAY keep the deposit if the applicant fails a credit check so Applegates have not broken any rules. I telephoned them to ask why they are witholding the fee. They said " Admin costs ". I told them that it was alot of money for my son and maybe as a goodwill gesture they could reimburse him. They refused. I am writing this review not to be defamatory against the company but just to make people aware of this process that if you fail a credit check,even if you are unaware of an outstanding debt, you MAY lose your deposit. This is appears to be a process that all letting agents follow. I would just like to reiterate that in no way am i criticising Applegate properties. Just the process in general that all letting agents follow.

Kevin · 13 June 2022

Agent replied · 12 June 2024

We are saddened by the disappointment you feel with our organisation and the industry, especially when we feel the process is made very clear. There is no ‘small print’ on any of our documentation. All text is of the same size, clear and concise. There are not only signatures required to confirm full understanding but additional ‘select boxes’ to tick with regards to adverse credit section that you make reference to. On top of the several pieces of documentation, verbal reviews also take place with our team and any potential applicant/tenant. Wherever possible we work with applicants to secure tenancies, however is some instances the circumstances prevent us being able to proceed completely. These circumstances are of course out of our control as our analysis to proceed with any application can only be made on the information we were provided with. We wish you and your son the best moving forward.

5/5

Google

Amy and her team dealt with a complex chain of eight properties very professionally. They persevered even when, several times, the chain appeared to be falling apart. They kept me informed throughout and were always helpful. I would highly recommend Applegate Properties.

Deborah · 13 June 2020

Agent replied · 12 June 2024

Thank you so much for your kind review Deborah - we got there eventually!! It has been a pleasure working with you and I hope you love your new home. Amy xx

5/5

Google

Excellent customer service as always by Applegate properties. We've sold our last 2 houses through them and find them to be honest, efficient and patient in their approach. Many thanks to Paul and Taylah for all your hard work!

Liz · 13 June 2020

Agent replied · 12 June 2024

Thank you Liz, so good of you to take the time to thank us online and support us moving forward. We wish you all the best and hope when it comes to it we can sell your third house! All the best from the whole team here

1/5

Google

We put a holding deposit down on a rental property, only to be told later that they had allocated us another similar property on the same estate. We had no time to look for an alternative and so accepted the house on offer - it had a much darker, damper garden which was unusable for much of the year. I found most of the staff to be very nice, but other were quite rude and difficult to communicate with. We repeatedly informed Applegate of a change to our email address, but they never sent communications to the new email address. We felt that they always had the interests of Landlords at heart - above those of their tenants. Following our experience we would not use Applegate again. When looking for a property to buy we discounted those marketed by Applegate. This review is not connected with a dispute with the landlord as Applegate have implied in their reply.

William · 13 June 2021

Agent replied · 12 June 2024

This is an unfair review and we have politely requested that it be removed before we have replied to this. Landlord and tenant disputes in properties that we do not manage are out of our control and we are saddened that this review is potentially damaging to our organisation. UPDATED REPONSE SINCE WILLIAM CUMMACK UPDATED REVIEW NOV 2020 Our extensive records, banking logs and recorded calls clearly indicate that a holding fee was not taken in the first instance. Where multiple applicants apply for a property (via application forms), only one holding fee is taken from the successful applicant. Where an applicant is not successful, we try to offer them other similar homes whenever possible. In this instance you accepted another property and only then was a holding fee taken with your obvious agreement and even thanks. As an organisation that prides itself on high levels of professionalism we will not be disclosing the problems regarding this tenancy and maintain that this review is not accurate and should be removed as per requests.

5/5

Google

A first class service from all at Applegate Properties. The whole sale process went without a hitch. All of the staff at Applegate …

Martin · 16 April 2025

Agent replied · 22 October 2024

Thank you so much Martin. Your kind words mean the world to the team here at Applegate. All the best.

5/5

Google

Fantastic service from start to finish. Tayla was easy to reach throughout the house buying process, kept us informed and assisted where it was needed. Thoroughly professional!PositiveResponsiveness, Professionalism

Ben · 13 June 2021

Agent replied · 12 June 2024

We are over the moon to hear that your experience with our team was so great. Thank you so much for taking the time to let others know too. All the best in your new home.

4/5

Google

I recently sold my house through Applegate. I hadn't moved house for quite some time so was expecting the process to be daunting. I am so pleased that I chose Applegate. They are efficient and helpful, and available to help with any problems no matter how small. I am impressed with the way my house was marketed. It sold quickly and the whole process was much easier than I expected. The team at Applegate are both approachable and professional, and I would highly recommend them.

Rebekah · 13 June 2020

Agent replied · 12 June 2024

Thank you so much for your feedback Rebekah, it makes everything worth while to know we have helped you. If there is anything we can improve on to get your future rating from 4 stars to 5 please email us at info@Applegateproperties.co.uk - all feedback is taken on board and really helpful for us to develop as an organisation.

5/5

Google

Applegate handles the sale of our property professionally and as swift as possible. Even with the extra steps we had to take to make it happen Hannah and her colleagues made the process as painless as possible by keeping us up to date via emails and calls. Recommend highly.

David · 13 February 2024

Agent replied · 12 June 2024

Thank you David! We have regular team meetings here with both our Directors to make sure that any problems are actioned swiftly and in the best way for our clients. It means a lot to us that you have recognised the effort we go to and then taken the time to share your experience.

5/5

Google

Hannah was fab from start to finish. Thank you so much!

E · 13 June 2023

Agent replied · 12 June 2024

Thank you so much for taking the time to log your experience with us.

5/5

Google

We have recently completed the sale of our home in Slaithwaite through Applegates; this is the third time we have used Applegates, they are without doubt the leading estate agents in the greater Holmfirth area. They offer excellent service and deliver sales in a very fast time frame. Particular thanks here to Tayla and Paul who lead the sales team. best estate agents we have known wherever we have lived.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 27 August 2021

Agent replied · 12 June 2024

We just hope you keep moving, so that we can keep helping!!! Thank you for taking the time to write such a positive and detailed review, comments like this really do make all our hard work worthwhile. Our whole team work so hard to ensure every call is answered and every email replied to during any transaction. We can assure you if you do move again we will still be here providing great service and genuinely caring about everyone we deal with.

1/5

Google

I’ve never known poor service like it! My parents wanted to view a property and were pressured to take an inconvenient time as they had other viewings. The agents made a big deal about us being gone before the next viewing but two other families were there during our viewing. The guy showing us around was distracted and didn’t have the property particulars. When we went into the office I was shocked by the lack of interest they showed, we barely got eye contact. After making an offer we never even heard back. We only know that the property has gone because it’s been removed from the website. When did estate agents stop being skilled facilitators and become web based order takers?

Rachel · 14 June 2019

Agent replied · 12 June 2024

Dear Rachel. I am afraid it has taken us some time to establish which property these comments related to with our records holding your parents name so apologies for the delay in our response. It is my understanding that your family requested to view the property on a Saturday morning, however as we already had two viewings there that day and expected to receive offers we asked if you could view at the same time to avoid disappointment. I am afraid that our accompanied viewer had also already left the office for the day and so had only taken two brochures for those who had booked sooner. We have today contacted your parents and had a discussion surrounding your online feedback, we have also sent you an email highlighting our investigation and the outcome. I openly admit that you and your family have received a below standard level of service in one area due to human error and I have apologised in person to your parents and you today, I would however say that we regularly receive excellent feedback in person, online (other Google Reviews) and through several prestigious awards and we particularly pride ourselves on creating a welcoming environment to anyone who visits our premises so I encourage you to contact us direct to provide us with some further clarification on various matters. I am sorry that you have found cause to provide us with this feedback online as I can assure you we would have taken your comments very seriously had you relayed this to us at the time and looked into this sooner for you also. Please do feel free to contact me direct if you do not find this response to be adequate. Kind regards - Amy Wray (Managing Director)

5/5

Google

Amazing customer service and very quick/smooth process. Within a week we had expressed interested in an area, put on a reserve list, called to view and were accepted to apply! Over the moon with our new home, thank you Applegate.

Alice · 5 June 2024

Agent replied · 12 June 2024

Thank you so much for taking the time to share your positive experience Alice. Feedback like this makes our day and we have all celebrated in the office today to have another lovely review left about our service and team.

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Read Applegate Properties's Google reviews

Questions about Applegate Properties Holmfirth

How many reviews does Applegate Properties Holmfirth have?

Applegate Properties's Holmfirth office has 183 reviews across 1 platform: 183 on Google.

What is Applegate Properties Holmfirth's rating?

Applegate Properties Holmfirth is rated 4.7 out of 5 across all 183 reviews, and 4.7 out of 5 on Google from 183 reviews.

Where is Applegate Properties's Holmfirth office?

Applegate Properties Holmfirth, 78 Huddersfield Road, Holmfirth, HD9 3AZ.

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