Every review we hold for the Holmfirth office, from every platform, shown as written. First names only.
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5/5
GoogleDespite the problems there have been this year with Covid - 19. Applegate Properties marketed and sold our property, quickly and with professionalism.
We turned to Applegate Properties after to having no look with a national chain of estate agents. They started marketing a property a week before the first lockdown in March. This could have been a major setback, it wasnβt. Applegate Properties proactively produced a virtual tour of the property in the first week of lockdown, the first estate agent I had seen do this. So, when restrictions were lifted, they already had a list of interested clients who had seen the property.
The sales agents were very pleasant to deal with, professional and very proactive throughout the sales process. I canβt thank Tayla, Paul and everybody else enough.PositiveProfessionalism
Alistair Β· 13 June 2021
Agent replied Β· 12 June 2024
This review actually brought a tear to our eyes as we worked so, so hard to get the virtual tours in place before we even knew about the word 'lockdown' on the off chance this happened - I think may people thought we were crazy! We worked so hard to update everyone too i the most challenging of times and so this means the world to us. Thank you.
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5/5
GoogleI cannot speak too highly of Applegates. Magnificent service from valuation to completion, which only took 8 weeks. Paul was supremely professional, valuing the property and photographing it with real skill; Amy, the owner, took a keen interest in making the sale happen; and Tayla was an absolute star, keeping me informed and reassured during the inevitable anxiety of a house sale. Such nice people to deal with - but, above all, they work really hard to make the sale happen.
Dominic Β· 13 June 2021
Agent replied Β· 12 June 2024
What a lovely review. We have thoroughly enjoyed handling your transaction and we were over the moon to read this review. Thank you so much
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5/5
GoogleA first class property agent! They did exactly what they said they would. I have dealt with many agents over the years, but this is the first to score a 5 star service. A special thanks to Tayla and Paul who were very professional and friendly. A pleasure to deal with. My sale was fraught with problems l did not foresee, but Tayla was able to advise and support where it was needed. Well done Applegate Properties.
John Β· 13 June 2021
Agent replied Β· 12 June 2024
Thank you so much! Direct feedback and thanks have been passed onto Tayla and Paul and it means the world to us that you have found our service very different from others as this is exactly why we try so hard! Thank again and good luck in your new home.
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5/5
GoogleCant fault this company, everyone was very helpful and nothing was too much trouble. We were kept up to date with text messages and emails. I must give a special mention to Claire who went above and beyond as far as I am concerned.
Linda Β· 13 May 2024
Agent replied Β· 12 June 2024
Thank you Linda. We are so glad you found Claire and everyone else supportive and friendly. Our whole team βGenuinely Careβ, and itβs lovely that youβve felt that.
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5/5
GoogleThank you for your excellent service and advice, selling our home and keeping us informed through. particular thank you to Claire.
Victoria Β· 16 April 2025
Agent replied Β· 16 April 2026
Thanks Victoria. Reviews help our Independant agency grow and also keep us happy on the hard days! Our customer feedback means a lot to us. Thank you again for documenting your experience.
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5/5
GoogleClaire and her colleagues where great throughtout our selling and buying process. We got a buyer quickly but it then turned out to be quite a protracted and stressful process due to issues on our side that were out of everyone's control.
Claire however ensured everyone was kept informed and we're sure she was instrumental in keeping our chain intact throughout the process. We would highly recommend Applegate.
Julie Β· 16 April 2025
Agent replied Β· 25 August 2025
Thanks Julie. We actively progress all sales, as youβve discovered. We donβt just hand things over to solicitors and find this helps get sales through and reduce stress where possible. Good luck moving forward and thanks again.
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5/5
GoogleWhat can I say, Amy Wray BRILLIANT, the Applegate team EXCELLENT. Never mind going the extra mile Amy and her team went much further to ensure problems were resolved quickly and efficiently. When we were told we were being gazumped Amy spring into action with a promise to get us the property and she did.
Before employing Applegates I asked several business people in Holmfirth what they knew about the different estate agents and Amy /Applegates, although relatively new on the scene, got comments like "ruthless" and "gets the job done".
You pay for what you get in this world and I can tell you Applesgate fee, though not the cheapest, is excellent value for money and that is coming from someone who has bought and sold properties in the past.
You won't find better.
Thank you all, especially Amy, Rebecca and Tracy who were my main contacts though they were supported professionally by the whole team.
Charles Firbank
Charles Β· 14 June 2019
Agent replied Β· 12 June 2024
We have enjoyed working with you Charles and would love to one day be able to work with you again. Thank you for taking the time to write such a lovely review as well as feeding this back directly to our team members.
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5/5
GoogleApplegate were absolutely amazing from start to finish with us regarding the purchase of our new home In Honley π We would especially Like to thank Tayla for all her help and a big thank you to Tracey. We will definitely be using them for when we are ready to put our Milnsbridge property on the market . What a superb company to work with. Well done Applegate xPositiveResponsiveness, Quality, Professionalism, Value
Sonia Β· 13 June 2021
Agent replied Β· 12 June 2024
Sonia, thank you so much for taking the time to write such kind words. We value all feedback, but such a positive review really does make our day. Your review has been shared with our whole team and Tayla and Tracey have been personally thanked for their hard work. Enjoy your new home x
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5/5
GoogleWe have just sold a property with Applegate and received a fantastic service from start to finish! From the market appraisal, marketing photos, large number of quality viewings, a sale agreed after 2 weeks and it all going through in just a couple of months - what more could we ask for! The service we received was excellent and Claire was efficient throughout keeping me up-to-date on everything. Highly recommended!PositiveResponsiveness, Professionalism
Emma Β· 13 June 2021
Agent replied Β· 12 June 2024
Emma, we are so grateful that you have taken the time to leave us such a lovely review. Itβs kind and detailed reviews like this that help us continue to grow our business.
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5/5
GoogleApplegates has been a great local estate agent with the selling of our property. After being on the market with another agent we were loosing hope that the property would sell. The staff at Applegates talked us through the selling options giving us advise on what price it should be marketed at to realistically sell it. We received an offer very quickly which was negotiated with the buyer to achieve the price we were happy with. We received regular updates on how the sale was progressing and no questions were too much bother for them to answer.
Would highly recommend them to sell or rent your property
Sue Β· 14 June 2017
Agent replied Β· 12 June 2024
Thank you Sue for taking the time to write this review, i'm only sorry we are just realising that we can reply on here and thank people. I hope you are well and settled. Many thanks Amy
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5/5
Google5 star rating from me after our recent house sale. Everything was conducted so professionally by all the staff especially Kayla Tayla and Amy ( the owner) who took the time to ring me twice while under lockdown restrictions to reassure me and my Wife that our sale ( that was on hold) was still going through.
I'd highly recommend Applegates
1st class service thank youPositiveResponsiveness, Quality, Professionalism
Peter Β· 13 June 2021
Agent replied Β· 12 June 2024
You have made our day!!! Thank you so much for taking the time to write such a lovely review. It has been a pleasure keeping you up to date and we are just so pleased your move went well. Take care
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5/5
GoogleWhen it came to selling my house it has been an emotional journey, made so much better by everyone at Applegate Properties.
My Mum had the house built and we moved in in 1969. Despite living in different places in the UK, Australia and New Zealand, this house was always home to me.
I started the selling journey after my Mum died, with an online estate agent, which obviously did not result in a house sale. When I rang up about things, I never spoke to the same person twice and the whole process was extremely frustrating.
When the contract ended, I had decided to go with an local Estate Agent, I did a Web search and found Applegate Properties and I am so glad I did. The experience has been like chalk and cheese compared to the online agents. The entire process has been clearly explained to me by Claire, Haley or Amy.When I have rung up for anything. They have taken the time to explain and listen. Selling my house has been a difficult and emotional time but I know that it would have been much worse without everyone at Applegate Properties. Thank you so much.
Janet Β· 13 May 2024
Agent replied Β· 12 June 2024
Oh Janet, what a lovely and authentic review, thank you for being so honest. Your story and kind words have brought a tear to our eyes. We are so, so pleased to have helped you after you had such a difficult, first experience. Changing the perspective of estate agency is our mission statement and itβs feedback like this that we really do celebrate within our team. Thank you and good luck with your next chapter.
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5/5
GoogleWe were very pleased with our experience using Applegate Properties. As first time buyers, the occasion is unfamiliar, but Applegate supported us along the journey. They were proactive in providing updates and were very helpful answering our questions. Thank you Tayla, Claire and team
Alistair Β· 13 June 2023
Agent replied Β· 12 June 2024
We are so genuinely pleased we could help and support you during your buying process - this makes our day! Thank you so much for taking the time to share your experience and fed back to our team. We will celebrate this in house also.
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5/5
GoogleA very pleasant experience from start to finish of my application for a rental property. Specific thanks to Grace for explaining the final stage processes and in concluding the Vouch application.
Each time I phoned the office, I was received in a professional manner by Amy, Rhian and Grace. Nothing was too much trouble .Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Brian Β· 13 June 2021
Agent replied Β· 12 June 2024
Thank you Brian and of course Amy, Rhian and Grace. Weβre so pleased we could help you and support your moving process.
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5/5
GoogleRented a house through Applegate and the process was very structured and hassle free. Kerry was in touch throughout and was very helpful in sorting everything out really quickly. Would happily recommend Applegate to anyone looking for a property to rent.
Issy Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you Isuru, its so lovely to hear from you having experienced our application and move in process. We pride ourselves on updating our tenants and keeping strong lines of communication open so its lovely to hear this was your experience. Thank you again for taking the time to leave this review, as an independent agent, client feedback is really important to us and much appreciated.
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5/5
GoogleGreat service from Claire all the way through the sale transaction.
Amy and her team as always have been superb!
Applegate highly recommended. :)
Simon Β· 27 June 2024
Agent replied Β· 26 August 2024
Thank you Sue and Simon. We are so pleased that you continue to enjoy working with our team. We appreciate reviews can be a chore and thank you for taking the time to celebrate our independent company and let others know what you think about us.
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5/5
GoogleI had a great experience renting a flat from Applegate Properties. They are very organised, professional, responsive and helpful. Especially thank you to Kerry Russell as I was dealing with them most often, for a good experience while renting.
Kamile Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you Kamile. It means the world to us that you had a good customer experience whilst letting your home from us. Thank you for mentioning the team, we will feed back and celebrate this in our company round up each week. We wish you all the best moving forward.
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4/5
GoogleBuying a house during COVID 19 lockdown was never going to be easy but Tayla was highly proactive and super efficient in chasing down some last minute queries that helped the purchase to go through on time. From start to finish we were very pleased with the bright and cheerful service we received from all at Applegate Properties.PositiveResponsiveness, Professionalism
Graham Β· 13 June 2020
Agent replied Β· 12 June 2024
Thank you Graham. We worked so hard through the recent lockdown in very new circumstances and your lovely review makes it all worthwhile. We appreciate all feedback and if there is anything that we could have done differently to get a 5 star review from you please do feel free to email us at info@applegateproperties.co.uk - All feedback helps us develop as a business. Thank you again and take care.
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5/5
GoogleReally smooth process from start to finish. Seren was really friendly and efficient and we are so happy in our new home.
Emma Β· 12 June 2024
Agent replied Β· 26 August 2024
Thank you Emma. Seren and the team were over the moon to see such a lovely review. We wish you all the best.
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5/5
GoogleAll of the team at Applegate, are friendly, reliable, professional and the communication was great when it came to us selling our house!
Itβs no shock that driving around holmfirth, and surrounding areas you see plenty of houses for sale with Applegate!
Everything you need from an estate agent!
Jordan Β· 16 April 2025
Agent replied Β· 11 August 2025
Thank you so much Jordan. Communication is key to us and weβre so pleased you felt this helped you. Good luck moving forward!
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5/5
GoogleApplegate Properties were excellent in communicating with us during the process of buying our house. Tayla was particularly helpful and made sure that we were able to complete in the agreed timescale of 10 weeks. Thank you!
Eleanor Β· 13 June 2023
Agent replied Β· 12 June 2024
So glad you got moved in on time Eleanor and weβre so grateful for you taking the time to feedback on your positive experience with our team!
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5/5
GoogleApplegate were excellent throughout the process of me selling an apartment in Meltham. Regular feedback and updates to photos etc to maximize viewings. Claire Heppenstall in particular kept me in the picture and discussed options and tactics to complete a successful sale. Many thanks to the whole team.
Clive Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you Clive, for entrusting us to sell your property in the first instance. We really appreciate your review, it means a lot to us.
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5/5
GoogleI would highly recommend Applegate to buy or sell! I did both buying and selling through Applegate and they made it a breeze, despite it being a complicated case. They have great knowledge of the local area and can be trusted to do the best for you! Hannah in particular is amazing, she kept me in the loop at all times and helped keep the process on track and reassured me at every step. Thank you Applegate!
Laurie Β· 15 December 2023
Agent replied Β· 12 June 2024
What a lovely review Laurie, so kind of you to personally mention Hannah too, thank you. It means the world to us that you can trust us and suggest others do too. All the best to you from us all.
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5/5
GoogleTayla and Claire were great. They pushed to help us complete quicker and kept us up to date with everything throughout the full process of our sale. Would definitely recommend and use again in the future.
Tom Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you Tom for taking time out of your day to mention the hard work Tayla and Claire put in, we truly appreciate it. We will be celebrating this lovely feedback in our office.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.