D & J Lettings and Property Management Hitchin reviews

★★★★★ 1/5

Google

Did not acknowledge or respond to my enquiry re. Purchasing a property they have advertised on Zoopla. It is still advertised. Have messaged them 3 time's.. But no response. Looked at their website.. But it is not good or at all clear. I cannot phone them as I am atm deaf.

Donna · 21 August 2022

★★★★★ 5/5

Google

I’ve worked with Brendan many times now and I have recommended him to friends and family and every time he has got the job done. What I like about Brendan is how active he is in the sale process, he really puts in 100% effort, he goes out …

Adam · 26 August 2019

★★★★★ 5/5

Google

Professional and helpful throughout! Highly recommend D + J Lettings and happy to have had them help!

Ashley · 7 November 2024

★★★★★ 5/5

Google

Conner from D+J Lettings & Property Management, was very helpful and attended to all our inquiries until we finnally moved in..the apartment was very clean and tidy..well done and thankyou

Maxine · 13 March 2024

★★★★★ 5/5

Google

I have enjoyed working with D&J Lettings for the last 3.5 months. Dharmesh has sorted a great team to help with Landlords and Tenants needs!

Ellen · 2 March 2023

★★★★★ 1/5

Google

Newmans run a shameful practice. They left us with a broken boiler for 6 months and severely damp house for 4 months which led to extensive property damage. They only care about the rogue landlords they serve, don’t expect much as a tenant. Julie filed two fake invoices to TDS on behalf of our rogue landlord trying to take our deposit. Avoid at all costs.

Andy · 26 August 2023

★★★★★ 1/5

Google

Been calling for over a week and no answer. Sent emails texts and left voicemails but no one gets back to you. I understand you can be busy at times but all the time is not understandable. I have dealt with many many estate agents and i know they experience large call numbers at a time but after a few tries you get through or they get back to you. Very bad service would not recommend

Aneesa · 21 August 2022

★★★★★ 5/5

Google

I am very pleased with the services I got from D&J when I first moved to Hitchin, after moved in 4 months time, there were some problems with the property, I wrote an email asked for help, they responded me very quickly, sent people and solved problems by next day. Excellent!

Jessica · 4 March 2021

★★★★★ 1/5

Google

VERY POOR, UNPROFESSIONAL SERVICE - AVOID! We arranged a viewing of a house to rent on Thursday. When we turned up the current tenant would not answer the door and had put a key in the lock so the agent could not get in. The agent was very apologetic and told us she would rearrange the viewing and make sure we were the first to view the property. We agreed to this and said we were very keen to rent the property, but of course needed to have a look inside before we did. We told the agent that the house ticked most of our boxes and we would likely take it following a viewing. The viewing was rearranged for Saturday, we turned up and the same agent was showing the property to another couple. We were a little shocked after what the agent told us, but we went on with the viewing. The house did tick all our boxes, so despite the messing around we agreed to take it and handed the agent our completed application form. On Monday we had an email to say our application was not successful, as the landlord had decided to go with one of the other applicants. We are VERY frustrated, when we were told we would be the first to view the property... I don' know why an agent would say that to a couple who had told them they'd take the house, pending a viewing and then arrange other applicants to view. This seems very poor and very unprofessional to me.

Tara · 26 August 2021

★★★★★ 2/5

Google

Spoke to lady on the phone who was very gruff and impolite. Think staff need a reeducation about telephone etiquette as the lady sounded like she really could not be bothered to do her job or she had no interest in us as callers. Also took them over a day to read a form which initially said would take a few hours and she only read the form as we called as they most likely forgot about it. Would advise to look for a different letting agents as these guys seem like they really can't be bothered.

Jasper · 9 August 2021

★★★★★ 5/5

Google

Having already sold a property with Tom Lawrence, we didn't even consider anyone else when it came to moving again five years later. Professional throughout, ever helpful, calming in time of crisis (caused by solicitors, not by anyone at TLC), always friendly, worked with us to get a good sale and, from start to finish, it has been a joy to deal with TLC (as much as buying and selling a house is ever a 'joy'). Estate agents just don't come better than this

Neil · 29 July 2021

★★★★★ 5/5

Google

We used Tom from TLC Properties to sell our big, Edwardian townhouse in the centre of Harrogate because we liked him as a person, and because he was very knowledgeable about the market. We had two offers within a few days of each other and Tom gave us some fantastic advice to manage the situation. He was very patient, understanding, open and honest the whole way through the marketing, the show arounds and the sale process and he always kept us calm and positive when we were worried about anything. He definitely knows his stuff and you really couldn't wish for a nicer estate agent!

Rachael · 29 July 2021

★★★★★ 5/5

Google

D + J Lettings have been absolutely brilliant in managing my flat since 2015. The personalised and friendly service made it easy to always ask a question and they were always on hand to help.

Sanj · 11 March 2023

★★★★★ 5/5

Google

Amazing service from Finlay even when the first buyers withdrew due to survey issues. Finlay/TLC sold the house again very quickly. They have always been pro-active in overcoming potential problems and navigating the way to a successful completion. Highly recommended .

Nick · 29 July 2022

★★★★★ 2/5

Google

Spoke to lady on the phone who was very gruff and impolite. Think staff need a reeducation about telephone etiquette as the lady sounded like she really could not be bothered to do her job or she had no interest in us as callers. Also took them over a day to read a form which initially said would take a few hours and she only read the form as we called as they most likely forgot about it. Would advise to look for a different letting agents as these guys seem like they really can't be bothered.

Jasper · 23 May 2021

★★★★★ 5/5

Google

Nothing but helpful during the process of renting and having property in hitchin! Lovely staff and prompt responses!

Zack · 4 July 2025

★★★★★ 1/5

Google

After viewing a flat I requested measurements of a couple of the rooms. I was told these would be taken over the next couple of days and sent to me via email. 9 days later and I still had received no response at all from D + J so I sent a follow up email asking if the measurements had been taken yet. Another 6 days past and still we had no response so my partner rang the office to chase it up and was told our message would be forwarded to the right person and we would get an email response when they were back in the office. 2 days later I finally received an email response in which I was told that the measurements had been sent but "the email never sent" and the sketch that had been taken had been conveniently lost. I was then told they would go back to the flat and re-do the sketch the same day and send it over. Another 5 days past and still no response. I rang them again today to find out what was going on, only to be told that the flat had been let somebody else. This has been by far the worst interaction I have ever had with any estate agent, completely unprofessional and incompetent. I will never be dealing with D + J Lettings again and will advise friends and family to do the same.

Jack · 19 August 2020

★★★★★ 5/5

Google

Connor showed us around 2 properties and he was fantastic - really informative and willing to accommodate our needs, even arranging for a last minute viewing on the day

Daniel · 11 March 2023

★★★★★ 5/5

Google

Having rented with D&J for 4 years I can honestly say it's been an extremely positive experience. Always on hand to support and answer any questions. Whenever there were any problems with our property they did all the could to convince the landlord to do the work or make good of the situation. I would definitely recommend this agency for anyone looking for their first rental. I had some financial difficulty from the past but they took me on with a guarantor whereas others didn't. Really gave me a positive feeling about getting my first place. Thank you for everything you've done since 2014.

Jason · 16 September 2019

★★★★★ 5/5

Google

Hi Georgie. Apologies in my delayed response, office has been busy at the minute, I’m sure you can relate, right? Following on from the viewing which I had with you, even though that was not the right property for me - it was still a very educational experience and learning more about the property thanks to you. A pleasure to deal with and made the whole process enjoyable! I hope to be in contact soon when the right property arises!

Frederick · 19 August 2019

★★★★★ 1/5

Google

Extremely poor customer service. I will not recommend using their service. Poppy Wilkens -Letting agent was extremely rude and lacked professionalism. I requested her to wait for 10 minutes as my meeting aligned simultaneously. She was not ready to wait (according to her, she would waste her time) or provide me another time slot.

Ritu · 26 August 2023

★★★★★ 5/5

Google

Excellent service provided by them. I rented through D&J Lettings. I found them to be helpful and responsive throughout my tenancy. Would highly recommend them

Stephen · 11 March 2023

★★★★★ 5/5

Facebook

It was a pleasure to meet the team at D+J lettings, they have help me and my family to move în to a property o could not recomended The team high enough! Great customer service and professionalism. Highly recommend.

Madalin · 30 September 2019

★★★★★ 5/5

Google

I used TLC to sell my house in Harrogate and they provided an excellent service. They always answered any queries quickly and I found them a very easy company to deal with.

James · 29 July 2021