Country Properties Hitchin reviews

★★★★★ 5/5

Google

I was extremely impressed with the help and support I received from staff in the Sales team at Country Properties Hitchin, and they were not my agents! They were the agents for my purchaser, but were very responsive in keeping me updated and chasing up issues when asked. I would happily recommend them.

John · 27 October 2022

★★★★★ 5/5

Trustpilot

Country Properties are the best! …

From start to finish Country Properties were fantastic! Very professional & always on hand to answer any queries & support the customer. A very special thank you to Sasha who went above & beyond to help us through our sale, she is amazing! We have used Country Properties in the past & wouldn’t consider another agent, they are by far the best in the area.

Mr · 21 March 2024

★★★★★ 5/5

Trustpilot

When patience pays off.......

The team at Country Properties have been exemplary throughout the whole selling and buying process and we would thoroughly recommend using them if you are looking for an estate agent in the Ampthill area.We must also mention that Sasha is an absolute credit to the team. The whole process has been very drawn out (some 9 months) and stressful but due to Sasha’s professionalism and experience in sales progressing we got there in the end. She went over and above for us and we are most grateful for that.

S · 7 February 2023

★★★★★ 5/5

Google

The Hitchin branch of Country Properties offered excellent advice of which we always saw the benefit. They did it with genuine charm and attention and followed up any nervousness due to the process of moving house with the utmost care. They are a fantastically professional office who act as a team and create a most reassuring atmosphere with their calm efficiency and support for their clients.

Annabel · 28 October 2019

★★★★★ 5/5

Google

We've been renting through Country Properties for two years and have just bought our first home through them as well. They have been nothing but professional and have made a stressful experience much more seamless. We worked with Becky to completion of our new home and would highly recommend her. She is incredibly efficient and helpful. Thank you!PositiveResponsiveness, Professionalism

Nathalie · 27 August 2021

★★★★★ 4/5

Google

Am about to move in new home .Through Jo's diligence and integrity ,she managed to get me my dream home ,she is a credit to the company and I would highly recommend using them. Thanks Jo, you're a star * My thanks to Pam too for all your help

Jacqueline · 27 October 2022

★★★★★ 5/5

Facebook

I came across Mrs. Stella Robinson when she appeared as a guest on a Cryptocurrency Podcast in the USA. I was listening to and was very impressed with her straightforward approach and the principles of her trading strategy. I invested $1000 with her company as a trial. I was able to withdraw a profit of $12,000 after 7 days. Mrs. Stella Robinson made this possible, do well and reach out to her for a secure investment too.Contact her Via:Email: stellarobinsonfxtrading6@gmail.comWhatsApp: +1(951)703-7360

Sandile · 23 October 2022

★★★★★ 5/5

Google

I have been dealing with Country Properties Hitchin for the past 8-9 years and they are the leading letting agent in the area. Pam, Chloe and the team are always on hand to help. They are so helpful, friendly and caring. I'll always look to them first, anything property related. Thank you so much!PositiveResponsiveness, Quality, Professionalism

Philip · 27 August 2021

★★★★★ 5/5

Google

We are very satisfied with Country Properties, their excellence and kindness was very different from what we were used to. Especially Joanna Newman, who's speedy work has made us get our dream house much sooner than we hoped. Very pleasant experience, I can only recommend them!

Nóra · 1 December 2022

★★★★★ 1/5

Trustpilot

An agent full of lies

Here is my experience with Country Properties (“CP”) Hatfield:I and my family arranged a viewing of a property available for rent managed by CP Hatfield. On that day they sent a viewing guide, who looks a good young lad, to guide us through the viewing. Right after viewing every corner of the property, I immediately showed to the young man my interest to rent, asked him to help us liaise with the landlord and told him to give us any update by the end of the day. We asked for his name and contact number, let him input these information directly into my phone to make sure I didn’t get it wrong.Not unexpectedly, I didn’t get any response from the young man. On the next day, I tried to call him by the phone number he entered to my phone and found that he, intentionally I believe, gave me a wrong number. I then called to their office and directly found him. He told me that he has contacted the landlord and was waiting for the feedback, but that is his last day with CP. I was worried about losing the opportunity to rent the property, so I sent an email to one of the Property Consultant from CP, who I previously received email from, told her about my case and asked her to follow up for me.Another day passed, I had not received any call, any form of reply nor any feedback from the CP team. I called again, tried to speak to that Property Consultant, but I’m told that she was in a meeting but on their record the status of my case was that they’re yet to hear from the landlord any response.After a few days of no updates, I called again, tried to speak to the Property Consultant. Then I got the answer that she is in yet another “meeting”, but per their record another tenancy agreement had already been reached for that property. So there is no need for me to follow up again.I could fully understand if there is another potential tenant who showed interest first, and may be certain processes had already been went through, the agent may not be willing to entertain another bidder so as to reduce the agent’s work load. However, what ridiculed me most is, right at the evening of the day they told me a rent had been agreed for that property, Rightmove App alerted me the property is still on the market with a reduced asking price!I then asked my wife to make a new enquiry for the property by email using her personal information. Amazingly, this time a Property Manager responded to my wife, not mentioning any tenancy agreement has been reached but arranged with my wife for property viewing as normal. The funniest thing is, the Property Manager told my wife that it will be the same young man, who has supposedly resigned from CP Hatfield, going to guide us for the viewing!Although we’re really keen to rent that property, but I will not pursuit any further with this totally untrustworthy property agent being in management. The whole team of CP Hatfield seems to be full of lies, with no integrity and no work ethics! To all landlords, think twice if you’re considering to find an agent to manage tenancy for you, I’m not sure if CP Hatfield will act by your benefit at all!

David · 1 September 2022

★★★★★ 1/5

Trustpilot

No decorum/class But all I wanted was decent customer service!

Why is it that agents everywhere it seems Don’t have any class/decorum A simple call to say properties have gone would go along way Low level people that don’t know how to deal with the public This company have lied to me twice With no response Is this normal for housing agents? Some CHARACTER building is needed in theses types of roles The lack of respect has pushed me to write a review on every encounter I have with these types of agents Very very poor customer service Just like most of them No stars!Reply - of course to u don’t have my name Your all so busy nobody cares Still experiencing a clone mentality in this field Lack the of care

Anthony · 24 August 2022

★★★★★ 5/5

Trustpilot

We purchased our property through…

We purchased our property through Country Properties (Ampthill) and can only say that Sasha and Ken were absolutely fantastic. Our initial viewing was conducted by Ken who was prompt, courteous, professional, helpful and very honest. When discussing the property and through to making an offer, and having the offer accepted, Ken was exceptional.As with all sales and purchases issues can crop up and the management of these issues and the progression was handled by Sasha. Sasha was an absolute gem and pleasure to work with and is a credit to Country Properties. We can highly recommend Country Properties (Ampthill).

Mr · 1 August 2022

★★★★★ 5/5

Google

Country properties were very prompt and began sending potential tennant’s to our property almost immediately. Pam in particular was very supportive and her advice and support during the process was invaluable. Pam was always calm, friendly and professional, plus always returned my call very quickly . I have no hesitation in recommending Country properties to anyone looking to rent a property.

Mr · 28 October 2019

★★★★★ 5/5

Google

I'm really pleased with the service myself and my partner received from Country Properties during the process of renting our first property. Everyone we came into contact with were extremely professional and friendly, especially Charlie Spalding, who first showed us around the property. We were kept updated through each step and felt very comfortable contacting him if we had any questions.

Louisa · 28 October 2019

★★★★★ 5/5

Google

Fast and professional response to any inquiries throughout the sale process and even after completion. Thank you to Rebecca and the team.

Say · 10 June 2024

★★★★★ 5/5

Trustpilot

We have just bought some land through…

We have just bought some land through Country Properties and cannot fault the service from start to finish. Our dealings were with Jake McCloud who took on board what we were looking for and he found us the perfect piece of land we wanted to buy. Everything went through so quickly and smoothly due to being kept up-to-date by Jake and the team at the Ampthill Branch.

Customer · 31 August 2023

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service. Selling the house is the easy part, it’s the sales progression which makes all the difference, this is what makes a good agent in our experience. We had a long period between sale and completion with a couple of solicitor changes along the way, Sasha in particular kept on top of progress all the way, good communication and updates, explaining the process all the time. I’ve learnt a lot about the conveyancing process over these last few months. The whole team are polite and professional and always return calls or emails, Ken is a real gentleman. Thank you team!

John · 30 May 2022

★★★★★ 5/5

Google

We were looking for our dream home, George made this possible, he was helpful from start to finish and a great advert for young estate agents , Thank you George and Country Properties

Steve · 6 October 2023

★★★★★ 2/5

Trustpilot

Poor service and telephone manner.

I contacted country properties to arrange a valuation on my property, however I was passed to a different branch, who then took a long time to get back to me. When I finally had a call from someone she jumped straight in with properties they had available without talking the time to properly hear our requirements. She then asked if we had any other valuations and who with, then starting to make negative comments on that estate agent (even though the other agent then went on to sell our house in 4 days). When we finally got round to our valuation she was utterly unimpressed that we had quite busy lifestyles and asked repeatedly that someone take some time off work so that she could properly discuss what they could offer after she had valued the house. I was very shocked with the poor telephone manner and the complete lack of flexibility around us. Not an agent that I feel would listen to us or work for us at all and we would not recommend them.

Customer · 20 October 2023

★★★★★ 5/5

Trustpilot

What should have been a fairly simple…

What should have been a fairly simple Exchange had its moments and stress, however discussing the issues with Country Properties, especially Sasha, calmed the situation and gave us the cushion and expert knowledge that was needed to make this a better move! The team have been excellent throughout and a big thank you for your help!

Mr · 23 March 2024

★★★★★ 5/5

Trustpilot

Country Properties Hitchin Lettings Excellent

Country Properties Hitchin LettingsAll of the lettings team have been excellent in helping me secure the property I really wanted. Jo and Pam went way above and beyond what was required . They kept me up to date with everything and liaised with the owners to ensure the deal was done. Without their patience and understanding I would have been disappointed ! Thank you Ladies ...Thank you Country Properties

Karen · 7 February 2023

★★★★★ 5/5

Google

I have used the services of Country Properties Hitchin Branch for buying, selling, letting and renting, for the past 4 years. Throughout this period, they have always provided excellent professional and friendly service, and I would highly recommend them.PositiveProfessionalism

Tony · 27 August 2022

★★★★★ 5/5

Google

The whole team at Country Properties are brilliant. Throughout the whole process of selling our house everyone was endlessly patient and helpful, including talking us through questions to do with our onward purchase. Can’t recommend them enough!

Rachel · 5 June 2025

★★★★★ 5/5

Trustpilot

Highly recommend

It was a pleasure dealing with Stephen and his team at Country Properties in Flitwick. Extremely helpful and knowledgeable. I was kept informed of progress with my sale with regular telephone calls and emails, nothing was too much trouble.

Wendy · 16 September 2024