Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can highly recommend this Estate Agent Our son has just completed the sale of his flat through Country Properties Hitchin. Because of the nature of his work, we were required to be a point of contact for both the estate agent and solicitor.
Alex Sinclair and his colleagues were extremely professional, always eager to help and he worked tirelessly trying to liaise between the buyer, their solicitor and ourselves. It was a long process, but it would have been even longer if it wasn’t for Alex’s persistence.
Our solicitor also informed us that Alex was instrumental in keeping lines of communication open.
Many thanks
S · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for a fantastic review for the team. We’re delighted to hear that you felt supported throughout the process and that Alex was able to help keep everything moving. It was a pleasure assisting your family, and we wish you all well with the newest member!
★★★★★ 5/5
GoogleWe’ve just completed the purchase of our first home through Country Properties and couldn’t be happier with the experience. The whole team was fantastic, especially Alex, who managed the sale from start to finish. They were efficient, honest, transparent, and delivered exactly what (and when) they promised. They completely changed any preconceptions we might've had about estate agents. When the time comes to sell, we’ll absolutely be coming back as this was a breezy process that did not live up to the stress I was expecting - this is largely down to Country Properties. Huge thanks to Alex, Tom, Paul, and the rest of the team!
Hannah · 2 September 2025
Agent replied · 8 October 2025
Hi Hannah - it was a real pleasure from the very start helping you with your purchase and we are so pleased the whole team has provided such a positive experience for you. We hope you have settled well into life in your new home and you are enjoying life in Hitchin with your family and dog. Please don't hesitate to contact us again in the future if we can assist in any way
★★★★★ 5/5
GoogleHitchin’s branch of Country Properties are absolutely fantastic. I’ve moved house multiple times - Country Properties are the best estate agent I’ve encountered. They’re proactive in their communication, they keep the whole process moving forwards with regular check-ins and follow-ups. Alex S is excellent - you really feel you have someone in your corner when he’s managing your sale. Thank you CP team for helping us through a stressful and protracted house sale and purchase.
Joe · 2 October 2025
Agent replied · 8 October 2025
Hi Joe - thank you for taking the time to leave us a review. It was a pleasure to assist you with your sale/purchase and great to hear the team helped make the process as easy as possible for you. We look forward to helping you again in the future if we can
★★★★★ 1/5
GooglePosting this again in retrospect (February/March 2023) as google decided to remove it. They clearly were discriminating against my partner and I. For whatever reason, I don’t even know. I am a nurse, had a good credit score, and My partner was a lorry driver and had an even great credit score and and we didn’t even have children then but they still refused to allow us to view the property.
They came up with some flimsy reference excuse and didn’t even give me and my partner the chance to view the property. George went on and on about how we will fail the reference because I was still renting another property and how he thinks the property was not meant for my partner and I and that the landlord wants the property rented in a week anyways, so we should give this property up (it’s been over a month and the property is still on the market). This dude wouldn’t even give me a chance to say anything and I suffered major anxiety in the rest of our property search from how he dealt with me.
Guess what? in the same circumstance, my partner and I were able to rent a property much better than theirs and easily passed our reference without an ounce of problem.
I’m not even going to mention what our friend had to go through with them to.
AJ · 7 April 2026
★★★★★ 5/5
GoogleMy partner and I are first time buyers and have been supported massively by Country Properties Hitchin. They are just an incredible estate agents: such wonderful people make up the team and everyone is such a pleasure to deal with. Firstly all of the homes that Country Properties list are excellent, there’s something great for everyone. We found our first flat with them and we couldn’t be more delighted and excited. From Gil who showed us around the flat, Paul who rang us and brought us the good news that our offer had been accepted, Alex who has been our point of contact throughout the process. There’s so many other lovely people at Country Properties who have made this experience so fantastic: such as Chris who initially showed us properties when we began our search last year. What sets Country Properties apart from other estate agents is their authenticity and honesty. They’re genuinely all nice people who want you to find the right home. There’s no pushiness or hidden agendas! Really friendly, accommodating, attentive and helpful. Best estate agents I’ve ever come across and I’d recommend them to anyone and everyone who is looking for a home! Thank you all who make up Country Properties Hitchin!
Ashton · 5 May 2025
Agent replied · 19 May 2025
Thank you so much for taking the time to leave us such a fantastic review. The whole team at Country Properties are really pleased we have provided such a great service and helped you find your first home together. We wish you all the best and if we can be of assistance again in the future please don't hesitate to reach out, we'd be more than happy to help.
★★★★★ 5/5
GoogleOur experience of selling through Country Properties Hitchin was very positive. From initial valuation to contract completion the team have been knowledgeable, professional, helpful and pleasant to deal with. We would not hesitate to recommend.
Colin · 14 February 2026
Agent replied · 14 April 2026
Thank you for your lovely feedback Colin. We’re so pleased you had a positive experience with our sales team from start to finish. Your recommendation is much appreciated.
★★★★★ 5/5
GoogleCountry Properties recently helped me sell my leasehold flat. It was a long and tricky sale, but the service was superb from start to finish, from the marketing and negotiating that secured an offer, to the care and support given to me personally looking after the vacant property while the sale completed. Heartfelt thanks to Hannah, Alex, Becky and Pam who I felt all went over and above to provide an outstanding service. I highly recommend them.
Joanna · 16 September 2024
Agent replied · 25 October 2024
Hi Joanna - thanks for an amazing review for the Sales team. We pride ourselves on our first class customer service and its great to hear that the service you received was outstanding from the team
★★★★★ 5/5
GoogleWe used Country Properties to buy our house in 2024. As both parties were chain free... offer accepted to completion took less than 3 months. Through the whole process of viewings, sale agreed and sale progression, the team were absolutely amazing. They were communicative, friendly, professional and made the whole experience great in what can be very stressful! A huge special shout out and thanks to Alex, Hannah and Becky. They did an incredible job! We are so happy in our new home and if we ever need to put in on the market...they will be the one and only estate agents we'd use in Hitchin. Highly recommend!!
Kelly · 18 July 2024
Agent replied · 26 August 2024
Hi Kelly - thank so much for a glowing review for the sales team. So great to hear the process was made easy for you and the team supported you every step of the way. We will be more than happy to assist you again in the future. We wish you all the happiness in your new home
★★★★★ 5/5
GoogleBuying a house can be an extremely scary and overwhelming process, especially for a first-time buyer. Becky has been amazing during the whole process; she has been extremely responsive, checking in even when we had no answers, and she seemed to generally care about making the process as easy as possible. She went on holiday for a week when we were close to completing but she made sure nothing was left unanswered. Her colleague Tom called every day to check in and pushed on the process. I couldn't fault the service Becky and the team gave us.
Emily · 15 July 2024
Agent replied · 26 August 2024
Hi Emily - thanks for leaving just a great review for the sales team. We are glad to hear that the process, as a first time buyer, was made smooth for you and the team were able to answer questions throughout. Congratulations on your new home, we wish you all the happiness. We look forward to being able to help you again the future
★★★★★ 5/5
GoogleWe have sold 2 properties with Country Properties and we were very grateful that we chose them.
We've been impressed with their responsiveness, proactiveness and professionalism throughout both sales.
Their knowledge and advice has been gladly received at all times.
Particular thanks to Alex, Becky and Tom who have been reassuring, supportive and ALWAYS had the time for us, no matter how busy they were.
Kelly · 7 November 2024
Agent replied · 27 October 2025
Thanks for such an amazing review Kelly, we are delighted to get the 2nd one over the line for you! We know it got stressful at times but we are genuinely so pleased for you an Oliver. Wishing you all the best from the CP team
★★★★★ 5/5
GoogleThank you to Tom and his team for the speedy and efficient sale of our house . First class service from the beginning to completion , when Tom even called me on his annual leave to congratulate us. Timely & regular communication meant we were kept updated throughout the whole process. We highly recommend this professional and friendly agent and would not hesitate to use them again.
Jill · 16 September 2024
Agent replied · 25 October 2024
An amazing review Jill, thanks so much for taking the time to write this. Its fantastic to hear the sales team were able to secure a buyer for you and you completed quickly. Good luck with your new home!
★★★★★ 5/5
GoogleHave used Country Properties for a number of property purchases and sales over the years. Excellent service, friendly, reliable and just all round lovely team at Hitchin. They made it hassle free and the efficiency of the team on chasing solicitor’s meant I could sit back and relax. Thank you!
Sally · 22 March 2025
Agent replied · 23 March 2025
Hi Sally - its so lovely to hear you have used Country Properties in Hitchin several times and we have provided great service each time for you. We look forward to helping you again, either buying or selling, should the need arise.
★★★★★ 5/5
GoogleExtremely satisfied with the experience provided by country properties, Hitchin.
Joanna has gone above and beyond to ensure we have had regular and timely updates and has shown her dedication to providing us with excellent customer service on a number of occasions.
George has been polite and provided good communication throughout the viewing and in the office.
The staff members are an asset and we are consistent that the estate agent will continue to provide a high quality service.
Thank you country properties.
Lucy · 6 October 2023
Agent replied · 26 August 2024
Thanks for such a lovely review for the whole team. We look forward to helping you again in the future.
★★★★★ 5/5
GoogleJo at Country Properties Hitchin (Rentals) went above and beyond helping us get an amazing property. She was so reassuring and supportive throughout the whole process it was very quick (only a week between seeing the place and moving in). I don't know how she kept her cool with my millions of questions but she did and I can't thank her and the staff enough. Definitely a different experience moving house to one we had with other estate agents.
Melissa · 28 August 2023
Agent replied · 27 October 2023
Hi Melissa - thank you for such a fabulous review for Jo and the lettings team. It's great to hear that the team provided you with great customer service and were able to support you and move you into your property so quickly. Please do not hesitate to contact us should you need help again in the future.
★★★★★ 5/5
GoogleIt is my absolute pleasure to leave a glowing review for George, five stars just don't cover the wonderful service we received from him.
We had quite specific requirements for the property we were looking for, we needed a flat suitable for an elderly gentleman (my Dad) we were keen for him to be located near me. The flat had to have access to the town and was of a suitable size for him to manage along with a price he could afford.
George worked tirelessly to find such a property, no mean feat in this climate of scarce properties.
He communicated with us frequently, he was kind and patient when we began to feel a bit desperate. I never lost confidence in the fact that George was very much on our side and was working hard to find my Dad a home.
George is incredibly polite, well mannered and above all kind.
It has been such a pleasure working with him, I hope he knows just how thankful Dad and I were having his tireless support and help.
Thank you so, so much George, you are a star!
Kate and Michael Peto
Kate · 29 June 2023
Agent replied · 27 October 2023
Hi Kate - thank you so much for a brilliant 5 star review for George and the Lettings team. It is wonderful to hear that George found a suitable property for your dad and we hope he is very happy in the property.
★★★★★ 5/5
GoogleMy wife and I sold our semi-detached house in Hitchin with Country Properties in November 2024. We found them friendly and professional throughout. They were particularly good at keeping us informed in the run up to exchange of contracts when complications elsewhere in the chain were causing us some concerns. I recommend them.
Mark · 7 December 2024
Agent replied · 10 December 2024
Thank you for your kind review. It was a pleasure to work with you on the sale of such a wonderful home. We wish you all the best in your new homes
★★★★★ 5/5
GoogleI have recently supported my Mum in selling her house through Country Properties in Hitchin. The service was excellent. The house took a while to sell but the market is challenging and her a property had a few specific issues. Throughout …
Kate · 14 April 2025
Agent replied · 25 December 2024
Thank you for this lovely review Kate. You have been a pleasure to deal with through the whole process, even when things were not going as we hoped. I hope the move went well and your mum is happy in her new home and we wish you both all the very best.
★★★★★ 5/5
GoogleFantastic service from the team at Country Properties. We viewed several properties with Country Properties in Hitchin and although we ended up buying from a different agent, we felt the need to write a review on how good their service was, …
Peter · 14 April 2025
Agent replied · 10 December 2024
Thank you for your email, we are delighted to hear you have now completed on your purchase, congratulations! We hope you love Hitchin as much as we do and if you need any recommendations or advice on the town, please pop in and ask.
★★★★★ 5/5
TrustpilotCountry Properties in Letchworth Garden…
Country Properties in Letchworth Garden City had provided an excellent service when it came to buy our first home from them. They were so kind, calm and professional to help us on this stressful road. Simon, the director of the company had showed a very helpful and positive attitude when the time was tight to sort the paper work. He was always available to answer any questions and relief the stress of this procedure. Excellent, calm, very helpful and professional service! Thank you so much Simon and everyone at the Country Properties! God Bless You!
Eva · 4 January 2025
★★★★★ 5/5
GoogleHighly recommend this estate agent!
I recently purchased a property, and Alex managed the sale exceptionally well. He truly went the extra mile to ensure everything ran smoothly, providing regular updates, staying in touch with both sides, and stepping in when my solicitor was difficult to reach or unresponsive.
Alex even escalated issues on multiple occasions to keep things moving, and when he was on holiday, a member of his team picked things up to make sure the sale stayed on track.
Thank you, Alex, and the whole team, for all your help and professionalism, it made a big difference during what could have been a stressful process!
Nicole · 4 July 2025
Agent replied · 8 October 2025
Hi Nicole - this is an amazing review for the team, thank you so much for taking the time to write it. We are so pleased the team went above and beyond to help with your purchase. We wish you every happiness in your new home. Please do get in touch if we can assist you again in the future.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Country Properties Estate & Letting Agents in Hitchin, and I couldn't be happier with the level of service I received throughout the entire process. From start to finish, they exceeded my expectations in every way possible. Thanks to their exceptional team. If you're looking for a trustworthy and reliable estate agent in Hitchin, look no further than Country Properties. They are simply outstanding!
Jaideep · 27 September 2023
Agent replied · 27 October 2023
Hi Jaideep - thank you so much for taking the time to leave such a great review for the sales and lettings team. We pride ourselves on our customer service and it is always great to hear when the team have delivered. Please feel free to contact us again in the future should you need assistance.
★★★★★ 5/5
GoogleI have very rarely experienced “above and beyond” like I did when I moved house with Country Properties. Moving from a shared ownership flat into a new build property meant that we were juggling a buyer, a housing association and a housing developer, working to an offer to completion deadline of 8 weeks, with all of the stress that came with it. Alex, Paul and the team could not have handled it better. They guided us initially with the optimal selling process, found us the right buyer in no time, and steered the ship like real experts. When setbacks occurred, ever mindful of the tight deadline, Alex was instantly on the phone advising us, chasing the relevant parties and going out of his way to ensure that nothing was derailed. I can honestly say that without this help our move would have fallen through at great cost to ourselves. I cannot recommend them enough.
Thank you Country Properties!
David · 27 October 2022
Agent replied · 27 October 2023
Hi David - it's amazing to hear the sales team were such a great help to you throughout your selling/buying process. Moving home can prove stressful at times and the team were only too happy to help make this run as smoothly as possible for you. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleAs a landlord of properties in Hitchin, I have exclusively used Country Properties to manage these for 15+ years. The team provides a seamless service with gives me great confidence in the management of my properties. The full end to end service from marketing, tenant sourcing/vetting, check in, management and tenant departures is faultless, timely and accurate, nothing is left to chance. In the 15 years, there have also been no finance account errors.
Recently I have also become the tenant of a property managed by Country Properties, and I have received the same exceptionally high level of service as a tenant. Brilliant offering by a lovely team of individuals who keep you well informed of every detail.
Matt · 27 October 2022
Agent replied · 27 October 2023
Hi Matt - thanks for leaving this review for us. Amazing to hear you are both landlord and tenant and the service you have received has met your expectations. We look forward to a continued working relationship with you.
★★★★★ 5/5
GoogleWe recently sold our house through Country Properties - they were actually our 2nd choice having chosen another local Estate Agent based on price alone. Our first choice Estate Agents did actually sell our house after some time and a few sporadic viewings (perhaps due to the market at the time?) but we pulled out of the sale as our own purchase fell through. A week or so later, we decided to remarket our property through Country Properties. We had about 8 or 10 viewings on the first day and 2 offers by the end of the week. They also achieved £40k more than our previous estate agents. Throughout the sale process, we were kept informed at all times and Becky was great at pushing things along, answering any queries we had along the way. I wouldn't hesitate to recommend Country Properties to anyone. They achieved the best price possible for us in the least amount of time. Everyone we dealt with was professional, friendly and efficient. Do yourself a favour and choose them first.
Susan · 27 October 2022
Agent replied · 27 October 2023
Thank you Susan! A lovely review and recommendation for the whole team. We look forward to being able to help you again in the future
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