Trusted Agent profile · Hitchin
Verified
★★★★★
594 reviews across 2 platforms
32 Bancroft, Hitchin, SG5 1LA
Part of Belvoir, see every office.
Belvoir's office in Hitchin, at 32 Bancroft, is rated 4.8 out of 5 across 594 reviews on two platforms, including 423 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
5/5
allAgentsI would like to express my
I would like to express my sincere appreciation for Belvoir's assistance in helping us secure a rental house. From the moment we approached the Belvoir with our housing requirements, the letting negotiator - Conor Bailey went above and beyond to understand our needs and find a suitable property for our family. The professionalism and super quick response time have made the process smooth and efficient.
5/5
GoogleI've always had a good response from Belvoire Hitchin and have been grateful for quick responses to issues. The systems work well and the team are helpful. Thank you
Thanks
5/5
allAgentsBelvoir cannot be praised
Belvoir cannot be praised enough for the way in which they smoothed the way for my move from Devon to Hertfordshire. During what was, inevitably, a stressful experience, Jan was always on hand to deal with any queries relating to my purchase. Jan and her colleague John dealt with those queries in a friendly and sympathetic manner which greatly contributed to my successful move to Hertfordshire.
5/5
GoogleHave been using Belvoir Hitchin as a landlord for over 9 years. The service provided has always been excellent and I have no hesitation in recommending them to other landlords
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5/5
GoogleDon't hesitate to use Belvoir in Hitchin. They recently sold a property for us and kept us informed every step of the way. John and Jan are very professional and always available to ask questions and push the sale along. Would highly recommend.
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5/5
GoogleThe Belvoir team were great from the moment I spoke to them about putting my home on the market. It was an easy decision, and the right one. 4 months into the process and having had an offer accepted, we offered on a property that Belvoir had for sale and were accepted. Belvoir were with us every step of the way, literally! 6.5 months later and we were sat in the office for nearly 2 hours awaiting release of the keys. I wouldn’t hesitate to use John and Jan for another sale or purchase.
Thank you
5/5
allAgentsFabulous
I manage 11 properties in the Hitchin area and we have used Belvoir Hitchin for the last couple of years and when it come to balancing my accounts I know I can rely on Emma to help me. Always friendly, helpful and knowledgeable.
5/5
GoogleAneekah has been extremely helpful and efficient with all of the issues relating to 14 Robins Hill, Hitchin. Excellent Service and many thanks. Kind Regards, Bob Cleverly.
Thanks Bob
1/5
GoogleWorst agency!!! Cancelled appointment just one day before viewing! Not trustworthy!!! Never gonna recommend this agency to anyone!!
I am sorry to hear that. We have no record of any cancelled viewings or you on it system. Can you call me 07453848801 and I will address the matter. It is more likely to be a mistaken identity
5/5
allAgentsHighly
Highly recommend. I had a fantastic experience buying my property with John in 2019 so decided to go with Belvoir when I came to sell my property. John was always so very helpful, efficient and always took the time to explain the process and offer his advice from past experience which was so helpful as I was selling for the first time.
5/5
GoogleThe lovely Kacey showed us around a property on Thursday and her attitude, enthusiasm, knowledge and energy was so refreshing. Definitely felt in safe hands! Thank you Kacey!
Thanks
5/5
GoogleWe would recommend Jan to everyone wanting to sell. After being unsuccessful with other Agents, Jan managed to sell our property in very challenging economic times.
Thanks Steve
5/5
GoogleGreat team, really happy with the help which has been provided by the team at Belvoir, especially Kacey and Bronte who are always on hand to help with anything. It's been a really positive experience for us and would highly recommend to anyone!
5/5
GoogleOver the past six years as a tenant, the Belvoir team have provided us with professional friendly prompt service from original letting through renewals and any maintenance issues. Bronte Rockall in particular has been outstanding in dealing with any needs and liaising with the landlord to get a quick and appropriate solution. Always a pleasure to deal with.
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5/5
allAgentsThe whole team in Hitchin are
The whole team in Hitchin are amazing! They simply get the job done without any fuss. Annekah, Bronte & Emma help me on a weekly basis managing over ten properties.
We are incredibly grateful that you took the time out to leave a 5-Star review. Thank you so much.
5/5
allAgentsMany thanks to Peter Dalton
Many thanks to Peter Dalton at the Hitchin branch with our recent house purchase. Peter was exemplary in all aspects particularly in communication with the parties involved. He was exceptionally helpful and knowledgeable of the area which has been most helpful with our relocation.
5/5
GoogleExtremely happy with Belvoir Hitchin during the sale of our property. Highly professional service from Jan and John throughout, taking much of the stress out of the selling process. Special thanks to John for his diligence during the final stages.
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5/5
GoogleNo complaints with the Hitchin Team. Swift and Easy Tenancy. They simplify what is a pretty complicated process down and their response times are fantastic.
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5/5
GoogleBuying our first home with Belvoir was a good experience. John was knowledgeable on the property and the area, and was patient with my many, many many queries during the quite drawn out process (through no fault of Belvoir). I would definitely recommend Belvoir when buying a property!
Thank you Abi
5/5
GoogleJohn was brilliant from start to finish. He was very knowledgeable about the area and the local housing market. Belvoir have a large customer base and John created a great property ad to market my home, this resulted in numerous viewings in the first week alone. After accepting an offer, John was proactive in providing me with any updates from the buyers and always available via phone or email if I had any questions. I would full recommend Belvoir if you are looking to buy or sell.PositiveResponsiveness, Quality
5/5
GoogleThe Belvoir team have been incredible from day one with the renting and sale of our flat. Working with the rental team they found us brilliant and reliable tenants and seamlessly managed all queries and issues throughout. Selling post Brexit and during a pandemic has been particularly hard, through no fault of Belvoir’s yet they stayed persistent, consistent and positive throughout, eventually getting us a perfect buyer, things couldn’t have worked out better! Thank you Belvoir Hitchin, keep up the good work!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat experience of dealing with Belvoir selling my house in Hitchin. On first contact, Jan at Belvoir responded quickly and my house was photographed and on the market within a few days - and sold a couple of weeks later. I also offered on a house to purchase, again with Belvoir. Unfortunately, this was pre-pandemic and I had to pull out of both transactions - but Jan handled this with understanding and grace (no charges!) and ensured excellent communication with all parties. A few months later, I again wanted to list my house for sale. Jan welcomed me back and arranged several excellent viewings. I accepted an offer and throughout, Jan has responded quickly, efficiently and with great instincts for the 'right' purchasers and how to make the house most appealing to a wide range of buyers. Nothing has been too much trouble and assistance has been given even after the sale. I would highly recommend Belvoir and the team for any house sales or purchases, and in particular Jan who is an exceptional Estate Agent.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBelvoir Lettings is very helpful especially the agent kacey avis she assisted as well and was able to view 3 properties in 1 day. Good job.
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5/5
GoogleI have recently engaged Belvoir as a landlord to find me a tenant. The service I received from John Fiducia was first class - he provided regular very detailed updates, plus he and his team helped with tasks that I would not have expected of them. I will happily re-engage with them when we need to find another tenant
Thank you and we aspire to continue delivering an excellent service to you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Belvoir, Hitchin won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.
