5/5
"Great service and efficiency..."
Great service and efficiency from Belvoir to sell my house. John La Francesca was super throughout and kept me informed and nurtured the process very well. Great job, thank very much! Nick H

Trusted Agent profile · Hitchin
Verified
★★★★★
594 reviews across 2 platforms
32 Bancroft, Hitchin, SG5 1LA
Part of Belvoir, see every office.
Belvoir's office in Hitchin, at 32 Bancroft, is rated 4.8 out of 5 across 594 reviews on two platforms, including 423 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
5/5
"Great service and efficiency..."
Great service and efficiency from Belvoir to sell my house. John La Francesca was super throughout and kept me informed and nurtured the process very well. Great job, thank very much! Nick H
5/5
I had a great experience communicating with John in Hitchin when purchasing a property. He was really responsive, and helpful in handling enquiries, which went a long way to help me not feel completely lost as a first time buyer.PositiveResponsiveness, Professionalism
Thank you Gregory
5/5
I am in the process of renting my house out through Belvoir. The service Stephanie as provided has been great. I have had a few viewings which I have not had to be involved in and already I have received four offers in a week. No complaints at all.
Thanks
5/5
My daughter recently bought her first property through Belvoir, she was treated with the upmost respect and care. From start to finish the team were excellent, especially Jan. Upon completion my daughter was given a very useful and good quality welcome package. Very impressed indeed!!! I would highly recommend using Belvoir.
Glad to be able to assist. Thank you for your kind words.
5/5
Helpful and
Bronte has been managing our property for a number of years now and has always been helpful and efficient. She maintains a good relationship with our tenants which makes things go smoothly for all
5/5
Aleks at Belvoir Hitchin recently handled the letting of my property. Aleks appears to love her job and it was a pleasure to do business with her. She has excellent communication skills, not only face to face and on the phone but also in writing. Aleks has a positive, sunny personality and is very personable. She is confident, efficient, proficient and helpful and eager to please and comes across as genuinely wanting to do her best for her clients at all times.
5/5
Very good experience buying a property through Belvoir in Hitchin. John was very helpful in keeping me informed on progress and liasing with seller as and when needed. Nothing I can think of could have been done better. Steven.PositiveProfessionalism
Thank you
5/5
Many thanks for Cole Bands!!! The moving and find the other property is always nightmare for me. Specially now, because I was looking for property with 2 dogs. Most of the letting agent shocked because of the dogs, one lovely lady told me straight away "one dog is enough problem, but two!?!?!" Of course I don't want to waste my time with negative persons. Finally I found a property on the Belvoir website. That was the first time when I closed that moving procedure with positive experience. I got a real support, and updates from start to end. I'm busy during the normal business time, and difficult to contact with me, but I doesn't feel it difficult with the Belvoir, they are very flexible and patient. Many thanks because of that professional lovely service!!! Especially for Cole!!
4/5
Booked a viewing with Cole, for a house in Hitchin. Cole was very professional and provided what may very well have been the best customer service I have ever received while househunting. He was knowledgeable about the properties, was willing to check answers to questions we had, and then took the initiative to follow-up himself. Great service, very personable employees. The only reason I give 4 stars is that the booking office seems to struggle with scheduling. My first appointment was cancelled, then rebooked for a day I couldn't do before finally being booked on a day that was suitable.
5/5
Moved to Hitchin with my partner two weeks ago for work. It’s our first time moving away from home (Suffolk) and Aleks made the process so easy for us. We had never moved into a property before and she was amazing and explained everything to us. The referencing, all of the forms to fill in and move in was really simple and made so straightforward by Aleks. Since moving in, If we’ve had any problems we’ve used the fix flow portal which meant any issues were resolved really quickly. We definitely recommend Belvoir, especially Aleks! Thank you Belvoir!
5/5
It was an easy decision to go with Belvoir after meeting John, as he is extremely personable and experienced in the Hitchin market. So I immediately knew he and Belvoir were the best agents to help sell my property. He valued the property higher than other agents we met and also at a lower commission. On the first day of viewing we sold the property at that value, which was a fantastic effort. Communication between Belvoir and us were always excellent right up to the point of completion. So a big thanks to both John and Sue for making the process as stress free as possible.
5/5
A huge thank you to Peter with our recent purchase. Peter was amazing with communicating with all parties involved. Very happy with the professional service we have received from your Hitchin branch .
5/5
Kacey was very kind and
Kacey was very kind and helpful.She detailed us with property very well .and gave us good information on all concerns we had,not only about the property but also about the location and surrounding.
5/5
Thank you Jan for helping me find my first home, you have been fantastic throughout the process driving the sale through. You are warm and welcoming and we spoke so often I feel like you’re a friend! I’ll be popping In again soon to say hello! Paula x
It was a pleasure Paula
5/5
Excellent service from John. The sale took a long time to complete but John was always there to "move things along". A very helpful professional hence 5 stars!
Thanks
5/5
"Bronte and the team have..."
Bronte and the team have provided a great service to us the past year, sorting any issues we have had quickly and efficiently with fantastic communication. Thank you!
5/5
Bronte and the team have
Bronte and the team have provided a great service to us the past year, sorting any issues we have had quickly and efficiently with fantastic communication. Thank you!
5/5
Had a great experience viewing a property in Hitchin with Cole. I immediately warmed to his congenial persona. His knowledge of the area and general market trends was useful given my inexperience of the area. For the non-standard questions that I asked during the viewing, he promptly responded to me the following day. I came away with a very good impression of Belvoir and would certainly be very pleased to work with Cole and/or Belvoir in future.
5/5
Superb
Bronte and the team were very helpful helping us out when we had a leak on our bathroom roof. They went above and beyond to make sure that we were doing okay and happy with contractors, etc. it made us feel very included as renters and I cannot recommend the agency enough.
5/5
Belvoir (Hitchin and Stevenage) took over from a previous agent when I need help to evict a problematic tenant. They were most forthcoming with their advice and handled the process smoothly keeping me informed all through the process. Living overseas in Hong Kong, I have to rely on the agents on the ground to be honest and Belvoir have proved themselves each time. They are very efficient, reliable and trustworthy - and better priced than many of the agents I have used in the past 10years. Would highly recommend their agency.
5/5
Belvoir at Hitchin found me a
Belvoir at Hitchin found me a great home in Hitchin to rent, Kacey was my advisor throughout who was great, knowledgeable, polite and patient. I would definitely use Belvoir Hitchin again.
5/5
My wife Sam and I received a great service from Belvoir Hitchin with the letting of our property. We found Aleks and Gavin friendly and efficient from start to finish. They were always on hand to give us advise, keep us updated and support us through the process. We also found they provided all the resources we needed to get property let ready. We would definitely recommend them to anyone looking to let out their property!
5/5
Jan was brilliant throughout, couldnt have asked to have a better representative in my corner selling my property, which was far from straight forward. Highly reccommend.
Thanks
5/5
Peter has been absolutely
Peter has been absolutely 100% professional and supportive throughout the sale of my flat. He always returns my calls and emails and I am more than happy to recommend him.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Belvoir, Hitchin won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.