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Ashtons reviews

4.8

★★★★★ Excellent

213 reviews across 3 platforms

32, Bridge Street, Hitchin SG5 2DF

Ashtons's Hitchin office at 32 is rated 4.8 out of 5 across 213 reviews on three platforms, including 138 Google reviews rated 4.9. The 6 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

138

Reviews on Google

This office

Facebook logo

3.7 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

69

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hitchin office, from every platform, shown as written. First names only.

5/5

Google

Pat was brilliant. The pictures. and video were amazing. The whole team did a great job. Cannot praise them enough, Well pleased Graham Richardson

Graham · 11 June 2023

Agent replied · 11 June 2026

Thanks Graham, really appreciate the feedback!

5/5

Google

Helpful from our first contact over the phone. The tour around the house was helpful on both occasions. We were kept updated throughout the house buying process.

Grace · 9 April 2026

5/5

Google

Very good service with regular updates provided, courteous and friendly staff, nothing was too much trouble, would definitely recommend.

Pete · 7 September 2025

Agent replied · 7 September 2026

Hi Pete, Thank you for taking the time to leave such a positive review. We're glad to hear that you were satisfied with our service and that our team was able to provide you with the support you needed. Your recommendation means a lot to us. Best wishes from all the team at Archer & Co.

5/5

Google

Friendly, helpful and efficient staff, very supportive and encouraging in a long drawn out process! Thank you.

Christine · 7 September 2025

Agent replied · 7 September 2026

Hi Christine, Thank you for your kind words. We're glad to hear that our team was friendly and helpful throughout your process. It was our pleasure to support you, and we appreciate your positive feedback. Best wishes from all the team at Archer & Co.

5/5

Google

Delightful team of professional, helpful staff. All aspects of house sale went through seamlessly. Thank you.

Julie · 7 September 2025

Agent replied · 7 September 2026

Hi Julie, thank you much for your lovely review! It was an absolute pleasure to work with you and we wish you all the very best for the future! Best wishes, Abbie, Sophie, Richard and Cass

5/5

Google

We’re all settled in now. Thanks for all your help and for the lovely welcome pack.

Simon · 7 September 2025

Agent replied · 7 September 2026

Hi Simon, thank you so much for your review! We hope you will be very happy in your new home and wish you all the best for the future! Best wishes, Abbie, Sophie, Richard and Cass.

5/5

Google

Very helpful and friendly team. Always responded to any queries quickly and efficiently. Would definitely recommend.

Deborah · 7 September 2025

Agent replied · 7 September 2026

Hi Deborah, Thank you for taking the time to share your experience. We're glad to hear that our team was helpful and responsive to your queries. Your recommendation means a lot to us. Best wishes, All the team at Archer & Co.

5/5

Google

Reviewing on behalf of my step dad, Lloyd Bennett - Excellent service, thank you.

Gweniver · 9 September 2025

Agent replied · 9 June 2026

Hi Gweniver, Thank you for sharing your step dad Lloyd's feedback. We're glad to hear that he received excellent service from our team. If there’s anything else we can do for him or you, just let us know. Best, All the team at Archer & Co.

5/5

Google

Great knowledge of the local area. A very helpful team and they get results.

Richard · 7 September 2025

Agent replied · 7 September 2026

Hi Richard, Thank you for taking the time to share your positive experience with our Monmouth team. We’re delighted to hear that you found our local knowledge helpful and that we were able to achieve the results you were looking for. Your feedback means a lot to us. Best regards, The team at Archer & Co.

5/5

Google

Excellent service, Excellent sales negotiators, kept full fully informed every step of the way.

Austin · 7 September 2025

Agent replied · 7 September 2026

Thank you for your kind words, Austin. We're really pleased to hear that you had a great experience with our team in Monmouth. Keeping our clients informed is a top priority for us, and it's wonderful to know that it made a positive impact for you. If you need anything else, just let us know. Best, All the team at Archer & Co.

5/5

Google

Had a great experience with Jake, he's been super responsive and made the process easy for us!

Ellie · 29 July 2025

Agent replied · 24 March 2026

Thank you Ellie for taking the time to leave us a review. We will pass your wonderful comments on to Jake who will be delighted with your feedback. Best wishes, the Ashtons team.

5/5

Google

Excellent customer service. Thanks to Felicity and Richard in Monmouth office.

Robert · 7 September 2023

Agent replied · 7 September 2026

Hi Robert, many thanks for leaving a lovely review. We hope you will be very happy in your new home! Best wishes, all the team at Archer & Co with Abbie Drew.

5/5

Google

Helpful and friendly staff were on hand to provide the information and guidance required to ensure the purchase went smoothly.

Ian · 11 June 2025

Agent replied · 11 June 2026

Thank you for your kind words, Ian. We're thrilled to hear that our team in Ross-on-Wye could assist you during your purchase. We strive to provide helpful and friendly service, and it’s great to know we met your expectations. Wishing you all the best in your new home. Best from all the team at Archer & Co.

5/5

Google

From start to finish Sophie was a pleasure to deal with, even though the apartment wasn’t for me she made the entire process seemless.

Jak · 7 September 2024

3/5

Google

Some of the details of the house were incorrect, in the brochure

Caroline · 2 June 2026

5/5

Google

A very professional, friendly and helpful service throughout. Thank you.

Carl · 7 September 2025

Agent replied · 7 September 2026

Hi Carl, Thank you for your kind words. We're glad to hear that you found our service professional, friendly, and helpful. Your feedback means a lot to us. Best wishes from all the team at Archer & Co.

5/5

Google

Top marks for keeping us informed about new properties!

Ian · 7 September 2025

Agent replied · 7 September 2026

Hi Ian, Thank you for your positive feedback. We're glad to hear that you found our communication about new properties helpful. Keeping our clients informed is important to us. If there's anything else we can assist you with, just let us know. Best wishes from all the team at Archer & Co.

5/5

Google

The new homes department was very helpful and responded to all our questions and queries promptly. We are very pleased with the service provided by them and will be looking to work with them on future projects.

Katie · 28 August 2024

Agent replied · 21 June 2024

Thank you so much for taking the time to leave your 5* review Katie, it's much appreciated. All the very best, the Ashtons team.

5/5

Google

After a previous unsuccessful sale, this sale was seamless. The team were supportive at all points through the selling journey and made everything far less stressful. Abbie, Sophie, Richard and Cass are worthy of 5 stars. A great service!

Kee · 7 September 2025

5/5

Google

Excellent service from start to finish.

Stephen · 7 September 2025

Agent replied · 7 September 2026

Hi Stephen, Thank you for taking the time to leave such a positive review. We're glad to hear that you had an excellent experience with our team at Archer & Co in Monmouth. Your satisfaction means a lot to us. Best wishes, The team at Archer & Co.

5/5

Google

Ashtons provided excellent service during our recent house sale. Joshua in particular was very proactive and supportive during the process, and provided useful and timely advice. We liked that Ashtons provide a dedicated sales coordinator (Rebecca) once we had accepted an offer.

Simon · 1 May 2024

Agent replied · 21 June 2024

Thank you Simon for your review. We pride ourselves on our personal, efficient service so we're absolutely delighted to hear your feedback. All the very best, the Ashtons team.

4/5

Google

Very pleased that we managed to sell the property during an extremely difficult period for sales. This was largely due to the persistence of the estate agency. Nice people to deal with, too.

Hilleth · 7 September 2024

Agent replied · 7 September 2026

Hi Hilleth, many thanks for your kind review! We wish you all the best for the future! Best wishes, all the team at Archer & Co with abbie drew.

5/5

Google

Brilliant! My purchase was complicated because much of the transaction was done remotely. They were quick to respond and were very helpful. The whole team did a wonderful job! Highly recommend!

Megan · 7 September 2024

Agent replied · 7 September 2026

Hi Megan, thank you so much for your review! It was an absolute pleasure to work with you through the transaction and we hope you will be very happy in your new home! Welcome to Monmouth! Best wishes, all the team at Archer & Co.

5/5

Google

I had a great experience with the Monmouth team. Buying/selling a home is undoubtedly stressful but the team were great at communicating throughout, quick to respond to issues as they arose in the process and very personable with it. Their management of the chain helped secure my purchase.

Michelle · 7 September 2023

Agent replied · 7 September 2026

Hi Michelle, thank you so much for your kind review! It's been an absolute pleasure to work with you through the buying process! We hope you will be happy in your new home, best wishes - all the Archer & Co team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ashtons's Google reviews

Questions about Ashtons

How many reviews does Ashtons have?

Ashtons's Hitchin office has 213 reviews across three platforms: 138 on Google, 6 on Facebook (across the whole business), 69 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Ashtons's rating?

Ashtons is rated 4.8 out of 5 across all 213 reviews, and 4.9 out of 5 on Google from 138 reviews, checked 9 October 2026.

Where is Ashtons's Hitchin office?

Ashtons, 32, Bridge Street, Hitchin SG5 2DF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.