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Ashtons reviews

4.8

★★★★★ Excellent

213 reviews across 3 platforms

32, Bridge Street, Hitchin SG5 2DF

Ashtons's Hitchin office at 32 is rated 4.8 out of 5 across 213 reviews on three platforms, including 138 Google reviews rated 4.9. The 6 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

138

Reviews on Google

This office

Facebook logo

3.7 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

69

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hitchin office, from every platform, shown as written. First names only.

5/5

Google

Joshua was a great agent - always on hand to help bounce ideas and helped to secure a buyer for my house and done in a very professional and personal manner.

Kwok · 31 May 2024

Agent replied · 21 June 2024

Thank you for your 5* review Kwok. We're really pleased to hear you had a good experience with Ashtons. We look forward to partnering with you again in the future.

5/5

Trustpilot

Professional and supportive

Customer · 28 July 2026

Agent replied · 21 August 2026

Thank you for your feedback! Best wishes, the Ashtons team.

5/5

Google

We would like to thank Patrick and Ann for all their help and advice with regards to the sale of our property. They kept us well informed on the details of prospective buyers, checked with us on arranging viewing times and supplied feedback within a couple of days. Excellent, professional service. Thank you both.

Rob · 11 June 2022

Agent replied · 11 June 2026

Thank you for the review Rob, it was great working with you!

5/5

Trustpilot

Give them a try!

Always kept updated. Friendly.

Jason · 12 July 2026

Agent replied · 28 July 2026

Thank you Jason for the 5* review. It's wonderful to hear that you were always kept updated and found our team to be friendly. Wishing you all the best with your property journey. Best wishes, Ashtons.

5/5

Google

Excellent service all round from start to finish in buying my new home. Personal service and great communication throughout. I really felt like a valued client. Highly recommended whether you are buying or selling.

Caroline · 9 November 2025

Agent replied · 9 June 2026

Hi Caroline, Thank you for taking the time to share your experience with us. We're delighted to hear that you felt valued and well-supported throughout the process of buying your new home. Our team always strives to provide personal and effective communication, so it's great to know that came through for you. We appreciate your recommendation and wish you all the best in your new space. From all the team at Archer & Co.

5/5

Google

Ashtons have provided excellent support from start to finish (thank you Coralie, Verity and Kay). Communication was timely, precise and informative. They pushed all parties involved (solicitors, developer, etc) to get to closure, investigated and reported back on any query I had, and provided an excellent customer experience.

Stradivarius3711 · 23 November 2024

5/5

Google

I always got a helpful response, most times immediately. If it wasn't immediate then I always received a call back same day. No one ever forgot. Ours was not a straightforward sale and took many months but I could always rely on Anthony to help. I would use them again

Rick · 7 September 2022

Agent replied · 7 September 2026

Hi Rick, thank you so much for taking the time to leave us a review. We are so glad that we found a great buyer for your lovely house! Please do pop in and see us if we can help at any point in the future! All the best, Parrys F&C team!

5/5

Google

Abbie, Richard and Katherine were great!!!

M · 9 February 2026

5/5

Google

I had a very smooth buying experience with Ashtons from start to finish. Joshua in particular was very accommodating and made me feel valued, important and taken seriously. He was on the end of the phone willing to liaise with the seller when difficulties and challenges arose which made me feel calm and lessened my anxiety. A big difference to other agencies I’ve used in the past!

Sophie · 28 August 2024

Agent replied · 21 June 2024

Thank you Sophie for taking the time to leave us a review. Its great to hear that Joshua was able to make your experience such a positive one, he will be so pleased with your feedback! We wish you lots of happiness in your new home, the Ashtons team.

5/5

Google

We can't recommend highly enough for our purchase. As first time buyer the whole process was a very daunting prospect, but from the minute we walked in the office to the day we picked up the keys, Abbie, Richard and the whole team were excellent and put us at ease. We can't thank you all enough.

Samantha · 9 January 2026

5/5

Google

Staff were great. Communication was great. An issue from the buyer caused issues but I was kept informed all the way and hard work was done by all to keep it all going.

Nicola · 9 October 2025

Agent replied · 9 June 2026

Hi Nicola, Thank you for your kind words. We're pleased to hear that our team kept you informed and worked hard to navigate any challenges. Great communication is key in situations like yours. Wishing you all the best from all the team at Archer & Co.

5/5

Trustpilot

Efficient and professional…

Very efficient and professional service. Kept informed and updated on progress on a weekly basis. Was also able to get my queries answered in a timely fashion.

Barbara · 18 November 2025

Agent replied · 25 December 2025

Thank you for taking the time to share your 5* positive review, Barbara. We're so pleased to hear you found our service efficient and professional, and that our regular communication helped make the process smooth for you. If we can assist with anything else in the future, we’d be delighted to help! Wishing you all the best.

5/5

Google

Really happy that we got the apartment that we were looking for. Thank you so much Jamie for helping us to find this one

Arun · 24 March 2024

Agent replied · 21 June 2024

Thank you so much for taking the time to leave your 5* review Arun, it's much appreciated. We're so pleased that Jamie was able to assist you in finding your perfect home. All the very best, the Ashtons team.

5/5

Google

The team were fantastic from start to finish. Very professional and friendly in valuing the property and getting a sale for over the asking price. Sophie was in touch frequently throughout the process and kept us informed weekly. Would certainly buy and sell with them again.

JP · 7 September 2024

5/5

Google

Thank you for your hard work and determination getting my home sold - its been a long time coming but we got there in the end... massive thanks for all you help Willow and Joshua - great teamwork thank you

Marissa · 24 June 2025

Agent replied · 24 March 2026

Thank you Marissa for taking the time to leave us a 5* review. We're so pleased to hear that Joshua and Willow were able to make your property journey as smooth and stress-free as possible. We will pass on your kind comments. Best wishes, the Ashtons team.

5/5

Trustpilot

A very swift response from Ashtons got…

A very swift response from Ashtons got the property to market and a buyer for the house in as little as two weeks.

John · 25 November 2025

Agent replied · 25 December 2025

Thank you for the 5-star review, John. We’re delighted to hear that you received such a swift and positive service. We wish you all the very best for the future.

4/5

Google

The whole team were supportive and caring throughout the sale and purchase processes, especially in the final throes ! Thank you.

Vanessa · 9 December 2025

Agent replied · 9 June 2026

Hi Vanessa, Thank you for your kind words. We're glad to hear that our team could support and care for you during your sale and purchase. If there's anything more we can do to make your experience even better, please let us know. Best wishes from all the team at Archer & Co.

5/5

Google

Jamie was a fast, helpful and proactive agent. Helped us solve a lot of problems in a unique situation.

Ádám · 24 March 2024

Agent replied · 21 June 2024

Thank you for your kind words Adam, and for taking the time to leave your review. We will be sure to pass your comments on to Jamie who will be delighted. Wishing you all the best, the Ashtons team

5/5

Google

All the staff are brilliant with great communication. I’m a believer that a great team starts from the top and Abbie goes above and beyond to get results.

Paula · 7 September 2025

Agent replied · 7 September 2026

Hi Paula, thank you so much for your lovely review! We hope you are settling in well to your new home and hope you are very happy with your fresh start! Pop in and see us if you're ever back in Monmouth! Best wishes, Sophie, Abbie, Richard and Cass!

5/5

Google

First Class Estate Agent. Courtesy and Efficiency all the way with a dedicated agent working on the process once sale agreed. Highly recommended - thank you!

Chris · 7 September 2025

Agent replied · 7 September 2026

Hi Chris, thank you so much for your kind review. It was an absolute pleasure to work with you and we wish you all the very best for the future. Best wishes, Sophie, Abbie, Richard and Cass.

5/5

Google

Superb service from Ashtons. From a friendly face at the initial viewing through to a diligent and organised sales coordinator, Ashtons were excellent. Highly recommended

Alistair · 13 September 2025

Agent replied · 12 November 2025

Thank you Alistair for your 5* review. Your kind words and recommendation mean a lot. Wishing you all the best, the Ashtons team.

5/5

Google

Very good experience so far, Jamie has been very helpful throughout the process :)

Liam · 24 March 2024

Agent replied · 21 June 2024

Thank you so much for your 5* review Liam. We are delighted that Jamie could help you. With best wishes from the team at Ashtons

5/5

Google

Lovely team to deal with - always pleasant and positive despite a number of problems with our sale. Kept us informed at all times.

Marc · 7 September 2025

Agent replied · 7 September 2026

Hi Marc, many thanks for your kind review! It was an absolute pleasure to help you in the sale of your property and we wish you and Jacqueline all the best for the future in your new home! Best wishes, Sophie, Abbie, Richard and Cass.

5/5

Google

Very pleased with the service we received. We were kept regularly updated and really feel that our needs were recognised and met.

Jaine · 7 September 2025

Agent replied · 7 September 2026

Hi Jaine, Thank you for your wonderful feedback. We're delighted to hear that you were pleased with our service and that we were able to meet your needs. Keeping our clients updated is important to us, and it's great to know that you felt well-informed throughout the process. Thanks again for choosing Archer & Co. Best, All the team at Archer & Co.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ashtons's Google reviews

Questions about Ashtons

How many reviews does Ashtons have?

Ashtons's Hitchin office has 213 reviews across three platforms: 138 on Google, 6 on Facebook (across the whole business), 69 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Ashtons's rating?

Ashtons is rated 4.8 out of 5 across all 213 reviews, and 4.9 out of 5 on Google from 138 reviews, checked 9 October 2026.

Where is Ashtons's Hitchin office?

Ashtons, 32, Bridge Street, Hitchin SG5 2DF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.