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Ashtons reviews

4.8

★★★★★ Excellent

213 reviews across 3 platforms

32, Bridge Street, Hitchin SG5 2DF

Ashtons's Hitchin office at 32 is rated 4.8 out of 5 across 213 reviews on three platforms, including 138 Google reviews rated 4.9. The 6 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

138

Reviews on Google

This office

Facebook logo

3.7 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

69

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hitchin office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ashton and Katie's have been very…

Ashton and Katie's have been very helpful to us before we moved in and after we moved in and were in the process of settling in. Thank you for all your help.

Jo · 20 August 2026

Agent replied · 26 August 2026

Thank you Jo for taking the time to leave us a review. We're pleased to hear Katie was able to assist in making your move journey a positive experience for you. We will pass on your thanks and wish you all the best in your new home, the Ashtons team.

5/5

Google

Catherine kept us regularly informed during the process of buying our house. There were a few hiccups along the way, but that was not down to them, and if it had not been for some gentle persuasion on our behalf by both Catherine and Abbie the whole chain might have collapsed. Would highly recommend.

Bee · 7 September 2024

Agent replied · 7 September 2026

Hi Mrs Walters, thank you so much for your kind review! We hope you will be very happy in your new home! From all the team at Archer & Co with Abbie Drew!

5/5

Trustpilot

Kay at new homes office

Kay at new homes office, Ashtons was a wonderful estate agent to have alongside me as I purchased my house. Always available, patient and helpful. Cant thank her enough

Nicola · 25 August 2026

Agent replied · 26 August 2026

Thank you Nicola for your 5* review. We will pass on your kind words and thanks to Kay who will be delighted with your feedback. Wishing you lots of happiness in your new home, the Ashtons team.

5/5

Trustpilot

We have had a great asset manager

We have had a great asset manager Katie Liasis who has made everything run smoothly. Katie always gives of her best and it has always been a pleasure dealing with her.

Tyla · 3 August 2026

Agent replied · 6 August 2026

Thank you Tyla for your 5* review. We will pass on your kind comments to Katie who will be delighted with your feedback. Best wishes, the Ashtons team.

5/5

Google

I want to sincerely thank Kay for her outstanding support. From organizing house visits to negotiating the price with the owner, her professionalism, patience, and dedication made the entire process seamless. Kay’s efforts were invaluable, and I highly recommend her and Asthons

Dik · 27 December 2024

Agent replied · 9 December 2024

Thank you Dik for your wonderful review. Kay will be over to moon to hear your kind words, we're delighted to have been part of your property journey and really appreciate your recommendation. Wishing you all the best, the Ashtons team.

5/5

Google

Archer were amazing with the sale of our house. Marketing was great, fast and efficient. They chase up viewings immediately and give feedback on viewings. Gave great advice on selling the property which resulted in a fast sale. The whole team ran a very smooth operation. Can't fault them!

Bo · 7 September 2024

Agent replied · 7 September 2026

Hi Emma, thank you so much for your kind review! It was an absolute pleasure to work with you and we wish you all the best in your new home and with the baby! Best wishes, all the team.

5/5

Google

From start to finish, the team were professional, efficient, and always kept me up to date with clear communication. They made what could have been a stressful process feel smooth and straightforward, and I felt supported every step of the way. I really appreciate their hard work and would happily recommend them to anyone looking to sell or buy a home.

Christopher · 9 October 2025

Agent replied · 9 June 2026

Hi Christopher, Thank you for your wonderful review. We're glad to hear that you found our team in Monmouth professional and supportive throughout your journey. Clear communication is really important to us, so it's great to know you felt informed every step of the way. We appreciate your kind words and recommendations. Best wishes, All the team at Archer & Co.

5/5

Trustpilot

Our dealing with Your representative… Nicole Glover

Our dealing with Your representative Nicole Glover have been very professional ,very helpful and first rate in all aspects of her job.

Debbie · 12 August 2026

Agent replied · 21 August 2026

Thank you Debbie for taking the time to leave a review. We’re so pleased to hear that Nicole provided such a professional and helpful service. We’ll be sure to pass your lovely feedback on to her! Wishing you all the best, the Ashtons team.

5/5

Google

I would truly recommend this agent. I am really happy we had worked with Joshua on buying a new house and selling the old one. I was also very impressed with Simon working on the arranging of our mortgage. It was my best experience with the estate agency so far.

Jacek · 1 May 2024

Agent replied · 21 June 2024

Hi Jacek, thank you for your 5* review. Its great to hear we stood out from the competition and were able to make your property journey such a positive experience for you! We wish you all the very best in your new home, the Ashtons team.

5/5

Google

We are thrilled with Ashtons and the wonderful help they provided when renting our new flat in Hitchin. Jamie was extremely helpful in ensuring we got the property we wanted. He was always eager to help and ever present to answer any questions we had about the property itself or the renting process or anything really that pertained to renting the place. He was very accommodating of our requirements and always quick with advice or a joke to make the process of finding a new flat as smooth as possible. We highly recommend this guy if you’re looking to rent in this area. Thanks Jamie, for your amazing work!

Suhnrita · 22 May 2024

4/5

Trustpilot

Helpful

Clear and timely communication and a human touch are important. Nicole Glover at the WGC branch has been very helpful.

Simon · 5 August 2026

Agent replied · 13 August 2026

Thank you Simon for taking the time to leave us a review, your feedback is appreciated and we will pass on your kind words to Nicole. Best wishes, the Ashtons team.

5/5

Trustpilot

All the new homes team were helpful and…

All the new homes team were helpful and Kay in particular

MR · 31 August 2026

Agent replied · 3 September 2026

Thank you for your 5 star review, Adrian. It's great that our Land and New Homes team were helpful. Best wishes, the Ashtons team.

5/5

Trustpilot

Excellent service and advice

Excellent service and advice from Chris and Kimberly. Thanks to the Ashtons team.

Lin · 14 August 2026

Agent replied · 21 August 2026

Thank you Lin for your 5* review, we appreciate you taking the time to leave your feedback. Best wishes, the Ashtons team.

5/5

Google

Due to their persistence and good communication we achieved our sale. Well done Ashtons Hitchin.

Alex · 28 July 2026

Agent replied · 29 July 2026

Thank you Alex for your 5* review. We're so pleased we could help you achieve a successful sale and we wish you all the best in your next chapter, the Ashtons team.

5/5

Trustpilot

Great support!

Great support from asset manager Nicole Glover ⭐️ definitely recommend!

Ana · 21 August 2026

Agent replied · 26 August 2026

Thank you Ana for your 5* review, your feedback and recommendation is appreciated. Best wishes, the Ashtons team.

1/5

Trustpilot

Could you be any less interested !!

Could you be any less interested when taking new lettings phone calls! Its like you dont want to rent a property out!

Mike · 29 May 2026

Agent replied · 10 June 2026

We are really sorry to hear about your experience. This is not the impression we want to give and we will be looking into your feedback. We pride ourselves on being proactive and helpful when assisting with new lettings enquiries, so it is disappointing to hear that this was not reflected when you tried to call. So we can look into this further, it would really help us to understand which of our offices you tried to contact. If you’re happy to share a few more details, please do get in touch with us at marketing@ashtons.co.uk

5/5

Google

Excellent service from start to finish - very highly recommended.

Ken · 17 August 2026

Agent replied · 20 August 2026

Thank you Ken for your 5* review, your feedback is appreciated. Best wishes, the Ashtons team.

5/5

Google

We were hosted brilliantly by Sophie - she was knowledgable, professional and honest. She was also very friendly and helped with all our questions. We are new to the area and Sophie's advice about villages and towns nearby was perfect, and she followed up with sending me details as she had promised.

Darren · 7 September 2025

Agent replied · 7 September 2026

Hi Darren, Thank you for your wonderful review. We're thrilled to hear that Sophie provided you with the friendly and professional service we strive for. It's great to know that her local knowledge and follow-up made your experience smooth as you settled into the area. If you have any more questions or need assistance, feel free to reach out. Best wishes from all the team at Archer & Co.

5/5

Trustpilot

5 stars for Nicole who swiftly sorted…

5 stars for Nicole who swiftly sorted out a maintenance issue.

Kevin · 5 August 2026

Agent replied · 13 August 2026

Thank you Kevin for your 5* review, we're pleased to hear your maintenance issue was swiftly resolved. Best wishes, the Ashtons team.

5/5

Trustpilot

Rob at Ashtons was very knowledgeable…

Rob at Ashtons was very knowledgeable and really helpful in getting me set up with a search. He had a great knowledge of the local amenities and was friendly, patient and professional throughout. Really appreciate all the help, thanks, Rob!

Lenny · 13 August 2026

5/5

Google

Excellent service throughout, Felicity was very helpful when ever we had any queries, and got back to us very swiftly with an answer, couldn't fault her thankyou, Richard was always helpful when he answered the phone, excellent service from start to finish would recommend thankyou for every thing

Denise · 7 September 2023

Agent replied · 7 September 2026

Hi Denise, many thanks for your kind review! We wish you all the best for the future! All the Archer & Co team.

5/5

Google

I would like to thank all at the office for their help and patience in getting my purchase completed. It took a wee while, but all kept me informed if there was an update, as well as helping to get others within the chain to arrange legal aspects to make sure always moving forward. Would be happy to use this office fro a future sale or purchase if I decide to be part of the market again.

Nicola · 7 September 2024

Agent replied · 7 September 2026

Hi Nicola, thank you so much for your kind review! It was an absolute pleasure to work with you and we hope you will be very happy in your new home! All the best for the future, Sophie, Abbie, Richard and Cass.

5/5

Trustpilot

Fantastic service from Ashtons

Fantastic service from Ashtons, I really couldn’t have asked for more with my moving experience. All staff members I worked with explained processes clearly and provided support above and beyond. Thank you for making a challenging life experience so much easier to navigate.

Salima · 16 October 2025

Agent replied · 25 December 2025

Thank you Salima for taking the time to leave us a 5* review. We appreciate your feedback and are so pleased to hear that you felt supported and that the service went above and beyond. We will pass on your kind comments to the team. Best wishes, Ashtons.

5/5

Google

On hand constantly with guidance, knowledgeable, helpfull nothing was too much for the team.

Ben · 6 June 2026

Agent replied · 7 September 2026

Hi Ben, Thank you for taking the time to leave such a positive review. We're really glad to hear that our team in Monmouth provided you with the guidance and support you needed. Your kind words mean a lot to us. Best wishes from all the team at Archer & Co.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ashtons's Google reviews

Questions about Ashtons

How many reviews does Ashtons have?

Ashtons's Hitchin office has 213 reviews across three platforms: 138 on Google, 6 on Facebook (across the whole business), 69 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Ashtons's rating?

Ashtons is rated 4.8 out of 5 across all 213 reviews, and 4.9 out of 5 on Google from 138 reviews, checked 9 October 2026.

Where is Ashtons's Hitchin office?

Ashtons, 32, Bridge Street, Hitchin SG5 2DF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.