Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom valuation to completion of sale, Abbie and Sophie have been wonderful. I would recommend Abbie Drew to anyone who is looking for an experienced, friendly, professional estate agent who goes above and beyond to ensure the smooth sale and purchase of property.
Louise · 7 September 2025
Agent replied · 7 September 2026
Hi Louise, thank you so much for your lovely review! We are so pleased to have had the pleasure of selling your lovely home and helping with your purchase. We hope you will be very happy in your new home and we wish you and your family all the very best for the future. Best wishes, Abbie, Sophie, Richard and Cass.
★★★★★ 5/5
GoogleWe recently bought a property through Ashtons and we were impressed with their service. There were a number of offers on our property however Ashtons were professional and fair throughout the whole process of selecting the buyer. Overall a great experience.
Chloe · 13 September 2025
Agent replied · 12 November 2025
Thank you Chloe for taking the time to leave us a review. We're so pleased to hear you were pleased with the service we were able to provide you during your recent property purchase. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleMany thanks to Abbie Richard Dee and Catherine for your help in the sale of our house which was sold very quickly
Catherine did a great job keeping tabs on both sets of solicitors and provided regular updates
Would recommend if you are looking for a local estate agent
Graham · 9 April 2026
★★★★★ 5/5
GoogleI’m so grateful to the team at Ashtons Hitchin, especially Josh, Jake, and Alison. Josh was outstanding in helping my fiancé and me buy our dreamy Victorian home. We couldn’t be happier, and we would highly recommend them to anyone!
COURTNEY · 13 September 2025
Agent replied · 12 November 2025
Thank you Courtney for taking the time to leave us a review. We're thrilled to hear you were happy with service provided and will pass your kind words on to Joshua, Jake, Alison and the rest of the team and wish you lots of happiness in your new home. All the best, the Ashtons team.
★★★★★ 5/5
GoogleI had the pleasure of receiving your new magazine today from Lisa Fuggle and I must say it is exceptionally well done. The layout is clean, simple, modern, and highly professional, making it helpful in looking for my first home. The quality of the images is outstanding, and I am very excited to see all the areas covered by yourselves.
Reuben · 11 May 2026
Agent replied · 11 June 2026
Hi Reuben,
Thank you for your kind words about our magazine. We’re glad to hear that you found it helpful in your search for your first home. Lisa and the team put a lot of effort into creating a professional and informative publication, so it’s great to know it resonated with you.
Feel free to reach out if you have any questions or need assistance.
Best wishes from all the team at Archer & Co.
★★★★★ 5/5
GoogleThe Hitchin team at Ashtons were fantastic. They are very knowledgable, no question was too stupid and they were happy to advise on many areas of the sales process and our particular situation. They put together a clear plan and implemented it really well from photos and marketing to supporting the decisions on choosing the right buyer.
We met with a number of agents but Joshua and Jake's knowledge of our property type and enthusiasm shone through. We would definitely recommend them.
Steve · 16 November 2025
Agent replied · 12 November 2025
Thank you Steve for taking the time to leave us a review. We are absolutely delighted to hear that Joshua, Jake and the team were able to ensure your move journey was as seamless as possible and we do hope to work with you again in the future. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleRecently bought my first property through Ashtons. Had a really great experience with consistent communication and updates throughout to make the process easy and hassle free! Big shout out to Jake, Josh and Hannah for all their help!
Theofficialjoehirst · 13 September 2025
Agent replied · 12 November 2025
Thank you Joe for your 5* review. We're delighted to hear that Jake, Josh, Hannah and the rest of the team were able to make your recent property purchase such a positive experience for you. We wish you lots of happiness in your new home, the Ashtons team.
★★★★★ 5/5
GoogleThank you to all of the staff. We couldn’t have asked for better support. Incredibly helpful, keeping us updated with the sale process at all times. Would highly recommend this company for anyone planning to sell or buy a property
Wishing the whole staff the very best for the future
Kim · 7 July 2026
Agent replied · 7 September 2026
Hi Kim,
Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you felt well supported throughout the sale process. Your recommendation means a lot to us. Wishing you all the best in your future endeavors as well.
Best,
All the team at Archer & Co.
★★★★★ 5/5
GoogleThe whole team have been brilliant right from the start of me buying the house.
I would recommend Acher & Co with Abbie Drew to all of friends if they were moving house.
Thank you very much
Graham · 7 September 2025
Agent replied · 7 September 2026
Hi Graham,
Thank you for your kind words and for taking the time to leave a review. We're thrilled to hear that you had a positive experience with our team, especially with Abbie. Your recommendation means a lot to us.
If there's anything else we can do for you, feel free to reach out.
Best wishes from all the team at Archer & Co.
★★★★★ 5/5
GoogleWe highly recommend Abbie, Sophie, Richard and team.
Very hard working and always on hand to answer queries and offer advice.
Very professional in organising viewings and kept us informed with feedback after each one.
Gail · 7 September 2025
Agent replied · 7 September 2026
Hi Gail, thank you so much for your review and for buying and selling through us! We hope you are settling in well to your new home and we wish you all the very best for the future! Best wishes, Sophie, Abbie, Richard and Cass.
★★★★★ 5/5
GoogleWe’ve just sold our property through Archer’s and are really pleased with the service. Professional from start to finish and the process was made easy.
Special mention to Lauren, Annette and Catherine for all their hard work, they were excellent throughout. I would definitely recommend.
Betty · 11 March 2026
★★★★★ 5/5
TrustpilotKay Sheppard (from Ashtons Hitchin)…
Kay Sheppard (from Ashtons Hitchin) helped us find our forever home and made the whole process a positive experience. She is knowledgeable, experienced and always kept us well informed throughout. We’re very grateful for all her help.
Linda · 29 August 2026
Agent replied · 3 September 2026
Thank you so much for your kind words, Linda. We’re thrilled to hear that Kay was able to make such a difference to your home-buying experience. We’ll be sure to share your feedback with her. We hope you create many wonderful memories in your new home! The Ashtons team.
★★★★★ 5/5
GoogleRichard is such an asset to this estate agent. He is upbeat, has great communication and understands client's needs so well. We love how proactive he is which is needed in this industry.
Lara · 7 September 2025
Agent replied · 7 September 2026
Hi Lara, thank you so much for your feedback! It's been a pleasure to help you with your property search and we wish you all the best for the future! Best wishes, Sophie, Richard and Abbie.
★★★★★ 5/5
GoogleProfessional, knowledgeable, considerate and pro-active - that sums up our experience of the Ashtons team at Hitchin.
From our first interaction with Joshua and every single communication with him and his team since, right up to moving day, we have been impressed with Ashtons’ professionalism, local market knowledge and willingness to go the extra mile for their clients.
Joshua, Jake and Alison make a formidable sales team, are excellent negotiators and proactive communicators.
Hannah continued the good work post sale and got us over the line by effectively identifying and solving problems promptly with other stakeholders holders.
We have been impressed with Ashtons and wouldn’t hesitate to recommend their services for selling your property.
N Winspear
Nick · 16 September 2025
Agent replied · 12 November 2025
Thank you Nick for your wonderful review. We're so pleased we were able to make your recent property journey such a positive experience and will pass your kind words on to Joshua, Jake, Alison and Hannah who will all be delighted with your feedback. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
TrustpilotThe Ashtons letting team were fantastic…
The Ashtons letting team were fantastic and took care of all the hastles that Landlords have to deal with. Katie, the lettings manager was attentive to tenants requests and promptly sorted all issues to ensure the letting process ran smoothly.
Sean · 6 August 2026
Agent replied · 13 August 2026
Thank you Sean for taking the time to leave us a review. We’re delighted to hear that Katie and the lettings team were able to make the process smooth and hassle-free. We will pass your kind words on to the team. Best wishes, the Ashtons team.
★★★★★ 5/5
TrustpilotNicole Glover Ashtons W.G.C
Have only had a couple of problems with a need to phone Ashtons W.G.C branch about and each time the matter has been resolved and dealt with in very quick time
Thankyou Nicole Glover keep doing what you doing!
Gary · 11 August 2026
Agent replied · 13 August 2026
Thank you Gary for your lovely review! We’re delighted to hear that Nicole and the team have been able to resolve any issues quickly and efficiently. We really appreciate your kind words and recommendation, thank you! Best wishes, the Ashtons team.
★★★★★ 5/5
GoogleJake and Chloe are amazing! They helped me find my dream home which I have now moved into. They were professional throughout, friendly, excellent communication and super efficient. Highly recommend them and Ashtons in Hitchin.
Lorraine · 6 September 2026
Agent replied · 16 September 2026
Thank you Lorraine for taking the time to leave a review. We will pass on your wonderful comments to Jake and Chloe who will be delighted to hear you were so pleased with the service they were able to offer. We wish you lots of happiness in your new home. Best wishes, the Ashtons team.
★★★★★ 5/5
TrustpilotJust completed the last sale of 4 new…
Just completed the last sale of 4 new builds in Stevenage. Ashtons delivered as they said.
Kay in particular played a big part in getting the sales over the line in a tricky market.
Onto the next one.
Gavin · 17 August 2026
Agent replied · 21 August 2026
Thank you Gavin for your 5* review. We're so pleased Kay and the rest of the team were able to help you achieve your sales targets, we look forward to working with you again in the future! Best wishes, the Ashtons team.
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience, the house was marketed at he right price and sold within a few days. The sales progression support was excellent and made sure everything went according to plan. Would highly recommend.
John · 15 September 2026
Agent replied · 16 September 2026
Thank you John for your kind words, we will pass on your feedback to the team. Thank you for your recommendation and we wish you all the best for the future, the Ashtons team.
★★★★★ 5/5
GoogleJust what we needed to get our house sold, no nonsense, honest talking, Jake was able to tell us what works made sense to do to help the house sell and what didn’t.
Estu · 4 August 2025
Agent replied · 24 March 2026
Thank you Estu for your 5* review. We appreciate you taking the time to leave feedback and will pass your kind comments on to Jake who will be so pleased to hear you were happy with service he was able to provide. Best wishes, the Ashtons team.
★★★★★ 5/5
TrustpilotI have been using Ashtons to rent my…
I have been using Ashtons to rent my house for the last couple of years and I cannot fault a thing. Nicole and the whole team are proactive and professional, and everyone is very easy to work with.
L · 29 July 2026
Agent replied · 31 July 2026
Thank you for taking the time to leave us a review. We're delighted to hear that Nicole and the rest of the team are always on hand to help and ensure everything goes smoothly with your rental property. Its great to be working with you. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleAbbie and her team were a delight to work with from the start of selling my house to completion. They were professional, friendly, hardworking and always on hand to answer queries and offer advice. I would not hesitate to recommend them to sell your property. The photography was excellent and Abbie's approach is second to none. Big thanks!
Nina · 7 September 2024
Agent replied · 7 September 2026
Hi Nina, thank you so much for your kind review! We are so pleased that the sale has completed and thank you again for choosing Archer & Co for the sale of your property. We wish you all the very best for the future, Abbie, Sophie, Richard and Cass.
★★★★★ 5/5
TrustpilotOur experience with the Ashton’s New…
Our experience with the Ashton’s New Home team has been excellent. We have found Kay Sheppard, Sales Director, to be competent, knowledgeable and highly supportive in our search for a new home.
Joy · 27 August 2026
Agent replied · 3 September 2026
Thank you Joy for reviewing Ashtons. We're very pleased to hear that Kay and the New Homes team provided a highly supportive and competent experience. Wishing you all the best for your new home!
★★★★★ 5/5
GoogleWe had a great experience with Ashtons Hitchin. The team were responsive, helpful, and straightforward throughout the process. Whenever any issues arose, they responded quickly and addressed them. Their commission was competitive, and they gave us a fair and realistic valuation of our home, not overinflated or undervalued. With their support, we secured an offer over the asking price. Courteous, professional, and easy to work with. We’d happily recommend Ashtons Hitchin.
Duncan · 16 October 2025
Agent replied · 12 November 2025
Thank you Duncan for your 5* review. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. We will pass on your kind words to the team in Hitchin and appreciate your recommendation. Wishing you all the best, the Ashtons team.
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