Trusted Agent profile · Hinckley
★★★★★
141 reviews across 2 platforms
20 Station Road, Hinckley, LE10 1AW
Wards Residential's office in Hinckley, at 20 Station Road, is rated 4.3 out of 5 across 141 reviews on two platforms, including 140 Google reviews rated 4.3.
Every review we hold for the Hinckley office, from every platform, shown as written. First names only.
5/5
GoogleThank you Harry and the team , Fantastic service again
Dear David Thank you for taking the time to leave a review, your kind words are much appreciated. Thank you once again for your instructions and I hope you are settling in well in your new home. Kind regards Wards
5/5
GoogleTo be honest it is by far the best agency I have dealt with, they are very professional and supportive, specially Shannon Hurst, she was super welcoming and helpful throughout the whole process.
Thank you for your excellent review! We hope everything is going well in your new home.
5/5
GoogleAn extremely well run organisation. Kelly Benz in particular ( the lettings manager ) is extremely polite and professional.a credit to the business particularly in the difficult private rental sector.
Thank you for your excellent review! We pride ourselves on our excellent customer service and appreciate your testimonial.
5/5
GoogleThe team at Wards handled the successful sale of a commercial property for us against the backdrop of a challenging time on high streets generally and the added uncertainties posed by COVID-19 and the lockdown. Throughout the process their professionalism, local market understanding and tenacity was invaluable in securing a buyer and navigating the sale through to completion.
Dear Richard Thank you for your kind words, they are much appreciated. It has been a pleasure dealing with the property over the years and we wish you all the best for the future. Kind regards The Wards Team
5/5
GoogleHi first time i have used Wards of Hinckley and have been very satisfied from my experience with them selling one of my commercial properties, always receive feedback when i ask for information and have been assisted extremely well by Harry and the sale is going very smothly so very happy on my first piece of business with the company. Mel sutton
Dear Mel Thank you for leaving a review and for your kind words. We look forward to working with you in the future and aim to maintain our high standards of service. All the best from the Team at Wards
5/5
GoogleAround two years ago, we appointed Wards as agents for a large block of retail & office property that we own in Hinckley. We have a lot of property and have used dozens of Agents all over the country. Wards are one of the best Agents that we have ever used. I am very happy to give them a five star rating.
Thank you for your kind words and taking the time to review. All the best from the Team at Wards
5/5
GoogleWe have worked with Wards on a few different occasions for various reasons and they always act in a professional and timely manner.
Thank you so much for your kind words and for taking the time to leave a review, it is much appreciated.
5/5
GoogleKelly came to inspect my property. She was very helpful an took notes of my requests. Thank you 😊 …
Thank you for your excellent review!
4/5
GoogleThe staff are very helpful and professional if they are given co-operation by the landlords to fulfill the tenants requests
Thank you for your good review!
5/5
GoogleGreat estate agents, very friendly staff, quick upon responses! Would definitely recommend 😊 …
Dear Millie Thank you for taking the time to leave a review, your kind words are much appreciated. Kind regards Wards
5/5
GoogleFriendly staff and there's a cute dog in the office!
Thank you for your excellent review!
5/5
GoogleI have had dealings with different departments within Wards and all have been superb. The sales team offered fantastic advice when I was putting my house on the market and have been a pleasure to deal with throughout the process. I can't thank them enough for their attention to detail, knowledge and professionalism. Highly recommend!
Thank you for your kind words and for taking the time to review, Sarah. All the best from the Team at Wards
5/5
GoogleKelly from Wards is brilliant, really friendly and polite and it was a pleasure renting from them.
Thank you for your excellent review!
5/5
GoogleWe were extremely pleased with the service we received from Wards. From day one they acted efficiently and professionally. We dealt with both Jon and Richard and found they were very helpful and made the process straightforward. We wouldn't hesitate in recommending them to family and friends.
Thank you for your kind words, Victoria. All the best in the future from everyone here at Wards.
5/5
GoogleAlways very helpful and very easy to communicate with. Harry who dealt with our sale was proffesional and friendly would highly recommend
Dear Barbara Thank you for taking the time to leave a review and for your kind words, they are much appreciated. It was a pleasure to deal with your sale and we were pleased the sale was able to complete just before Christmas. We wish you all the best for the future. Kind regards Wards
1/5
GoogleIf you’re looking to rent a property then I wouldn’t bother. Discrimination. I went for two viewing. The didn’t reply for emails and the property’s still available. Really disappointed.
Dear Raju I am extremely disappointed to see that you have left us a negative Google review. You have suggested that I do not respond to emails, whenever you emailed I responded immediately and you even thanked me for my ‘quick reply’! As communicated to you on numerous occasions, we continue to be in advanced negotiations with a national retailer re the property you enquired regarding and my client does not wish to solicit any further interest at this time. We are obliged to take their instructions re the same. If the negotiations fall through, I will certainly let you know and we can carry out a viewing. Additionally, your insinuation of discrimination is rejected. We are a wholly inclusive agency are not discriminatory whatsoever. Kind regards Harry Harry Ward Director
5/5
YellWards surveyors - excellent
Had the pleasure of recently dealing with Wards. Found the staff to be extremely professional and friendly. Both Richard and John were most helpful during the purchasing process. I wouldn’t hesitate to recommend them. Debra Beasley
5/5
Googlereally pleasant to deal with, personable and accommodating
Dear Mike Thank you for taking the time to leave a review, your kind words are much appreciated. Kind regards Wards
5/5
GoogleWe rented a home that was managed by Wards and through the 22 months we spent there, we received prompt action from Wards for any issue we reported without any of the usual estate agent bureaucracy. If you're searching for a trouble-free rented home, just go to Wards!
Thank you for your kind words and for taking the time to review, Adebola. All the best in the future from the Team at Wards
1/5
GoogleTerrible experience renting from this estate agent. Had to deal with an incredibly rude member of staff. Would not reccomend.
Dear Katie Thank you for taking the time to leave a review. Unfortunately, we have no record of your details in relation to any of our properties or accounts. However, if this is in fact a genuine review, please do not hesitate to contact us directly on info@wardsonline.co.uk or 01455 251771 to discuss any concerns you may have. Kind regards Wards
5/5
GoogleExcellent customer services. I highly recommend a Wards state agency.
Dear Martin Thank you so much for your positive feedback, it means a lot to us. We wish you all the best with your new business moving forward. Kind regards Wards
5/5
GoogleWards have provided a very profesional end to end service with great communication and competitive rates. Great job Harry.
Dear Simon Thank you so much for your positive feedback, it means a lot to us. We look forward to working with you in the future. Kind regards Wards
5/5
GoogleExcellent company. Handled a commercial lease for us. Very experienced. Nothing was a problem. Thanks.
Dear Dave Thank you so much for your review and positive feedback, it is much appreciated. We look forward to working with you in the future. Kind regards Wards
1/5
GoogleExtremely stuck up to the lower class people, judgemental towards anyone who doesn't live upto their standards. If you like feeling humiliated because of your race,disability,age, job status then these are the people for you.
Dear Sophie Please accept our apologies if you feel that the service you have received has been poor, however, your accusation of discrimination is rejected. We are a wholly inclusive agency are not discriminatory whatsoever. I trust this confirms the position but please contact us directly with any further concerns. Kind regards Wards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wards Residential's Hinckley office has 141 reviews across two platforms: 140 on Google, 1 on Yell.
Wards Residential Hinckley is rated 4.3 out of 5 across all 141 reviews, and 4.3 out of 5 on Google from 140 reviews.
Wards Residential Hinckley, 20 Station Road, Hinckley, LE10 1AW.
