Every review we hold for the Hinckley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe received brilliant personal service from David & his supporting team. In particular David has an encyclopedic memory of all things Hinckley and all the people who live in it. Before, our properties even reached the market, David had several suitable potential buyers knocking on our door. He made the whole selling process very easy indeed.
Keith · 13 June 2022
★★★★★ 5/5
GoogleThe professional service provided by Castle Estates in Hinckley was exceptional. They made the process of selling as seamless as possible and I cannot recommend them highly enough. I would particularly like to thank Gavin and Tracy.
Kate · 14 June 2018
Agent replied · 12 June 2024
Hi Kate, Thanks for your glowing 5* Review! It is highly appreciated. Regards, Gavin
★★★★★ 1/5
GoogleMIL rented a property that is managed by the estate agents - she hasn't had a working toilet for 3 days and promises of fixes have not come to fruition. Avoid.
Daniel · 5 December 2025
★★★★★ 4/5
GoogleCastle Estates were very professional and personable in helping me find a rental, plus Sarah was very helpful in completing everything required both before and during my move.
I would have no hesitation in recommending them to anyone looking for a property.
Dean · 13 June 2023
★★★★★ 5/5
GoogleWhen I came to see for the first time the flat, I wasn't so excited by the way it was looking. But I applied for it, because I wanted to have my own space and my application was approved. When I moved in, I was impressed with the way the flat is looking. I have almost 3 months since I moved in, but I have the impression that I lived for 3 years. I really love the flat, I enjoy my time here and I wish to stay here for many years if possible. It's just amazing!
Madalin · 9 January 2024
★★★★★ 5/5
GoogleI cannot recommend Castle Estates enough! Heidi dealt with my smooth first time buyer experience and was very good at keeping in touch and communicating throughout the entire process! Everyone at the branch is very friendly and I received this very thoughtful care package upon completion! Thank you so much team!
Talisha · 18 July 2023
Agent replied · 12 June 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
★★★★★ 5/5
GoogleIt's almost like finding a unicorn, a letting agent that actually works for their clients. Sarah was astonishly helpful, fast in replying and found me a new home in the timespan of a week. Perfect service.
Saskia · 13 June 2023
★★★★★ 5/5
GoogleDealt with Charlie through our house buying experience and he was spot on. Knowledgeable and friendly. Great company to deal with.
Zac · 13 May 2024
★★★★★ 5/5
GoogleWe sold our house through Castle Estates and found Heidi great to deal with. Would recommend!
Ellie · 16 February 2026
★★★★★ 5/5
GoogleThankyou Adam and the team at Castle Estates , You are thorough and are always more than happy to go the extra mile. All tenants I have spoken to are happy with your service, and you have helped me out above and beyond on numerous occasions. I would recommend you to any Landlord looking for a great letting agent. Thanks again!
Pete · 14 June 2017
★★★★★ 5/5
GoogleMy Daughter and her partner have just bought a house through Castle Estates. They have provided brilliant customer service, no question was to much trouble to find an answer too. If I was selling a property in the future I would certainly use them
K · 24 November 2023
Agent replied · 23 November 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
★★★★★ 5/5
GoogleMy Daughter and her partner have just bought a house through Castle Estates. They have provided brilliant customer service, no question was to much trouble to find an answer too. If I was selling a property in the future I would certainly use them
Karen · 15 November 2023
Agent replied · 12 June 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
★★★★★ 5/5
GoogleWhen I came to see for the first time the flat, I wasn't so excited by the way it was looking. But I applied for it, because I wanted to have my own space and my application was approved. When I moved in, I was impressed with the way the flat is looking. I have almost 3 months since I moved in, but I have the impression that I lived for 3 years. I really love the flat, I enjoy my time here and I wish to stay here for many years if possible. It's just amazing!
Madalin-Bogdan · 13 June 2023
★★★★★ 5/5
GoogleCastle Estates sold me my house in 1999 and since 2003 they’ve been letting it out for me. They have always provided a professional and excellent service both in sales and lettings.
The staff are very personable and pleasant and their approach to me as a client is perfectly balanced between professionalism and friendliness.
They are thorough in their assessments of potential tenants and have advised me very efficiently and confidently in every circumstance.
They are a pleasure to deal with.
Erica · 13 June 2023
★★★★★ 5/5
GoogleExcellent service from start to finish great communication we would definitely recommend and use again if we needed there services
Stephen · 5 December 2024
Agent replied · 10 December 2024
Thank-you Stephen! Happy to help with anything property related in the future.
★★★★★ 5/5
GoogleExcellent personalised customer service. Honest and transparent throughout the process. Doesn't inflate the value of your house to get your custom - tells it how it is, but works with you where you need to get to.
Marc · 13 February 2024
Agent replied · 12 June 2024
Thanks for the kind words Marc!
★★★★★ 5/5
GoogleWe recently sold with Castle Estates. We found them very easy to deal with. Always very professional but friendly. They kept us up to date all the way through the sale . We would highly recommend them.
William · 13 February 2024
Agent replied · 12 June 2024
Thanks Bill, Hope you are enjoying your new home.
★★★★★ 5/5
GoogleI would not hesitate to recommend Castle Estates, especially Hedi in sales as it was a long drawn out sale with lots of problems. In the end the outcome was outstanding.
Marion · 13 June 2023
★★★★★ 5/5
GoogleCastle Estates were great. They got me a quick sale and kept me well informed throughout.
Gavin and Heidi were both fantastic.
I'd use again in a heartbeat.
Cheers guys.
Sam · 13 June 2023
★★★★★ 5/5
GoogleWe found Castle Estates to be both professional and helpful. Giving us sound advice throughout.
We would highly recommend.
Many thanks to Gavin and Heidi.
Chris & Sue Davies.
Sue · 13 June 2023
★★★★★ 5/5
GoogleCastle estate where exsteamly helpful and efficient to deal with, all queries and requests where dealt with where possible and the communication was excellent.
We would highly recommend them.
Rob · 13 May 2024
Agent replied · 12 June 2024
Thanks Rob for the great review, hope your enjoying your new home.
★★★★★ 5/5
GoogleCastle Estates are always professional and keep you informed at all times, striving to ensure you have a successful sale at a realistic price. A special mention especially for Heidi who is professional and courteous at all times.
Susan · 16 September 2023
Agent replied · 12 June 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
★★★★★ 5/5
GoogleExcellent service all round from Castle Estates from the original outlay right through to completion, Gavin was extremely helpful and always on hand to answer any questions I had and I was made to feel very welcome whenever I visited the office. Will definitely use again in the future.
Cam · 14 June 2017
★★★★★ 5/5
GoogleHighly recommend - excellent photos and marketing resulting in an offer being accepted in quick time.
Matthew · 25 September 2024
Agent replied · 25 October 2024
Thanks Matthew!
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