Every review we hold for the Hillsborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJayne was brilliant in quickly responding to queries and Reeds Rains are the first estate agent that I have had a positive experience with - so thank you!
Rich · 24 February 2023
Agent replied · 20 January 2024
What a great review Rich! Thank you, all the best in your lovely new home. Reeds Rains Hillsborough
★★★★★ 5/5
GoogleJust used these guys to rent our propery and everyone who helped us has been great, Josh,Cheryl and Mario and team. Mario also went the extra mile to help out with a few last minute plumbing issues, really helpful.
Definitely recommend, friendly, efficient and professional service
Jo · 21 January 2020
Agent replied · 20 January 2024
Thank you for your feedback and we are delighted you are pleased with the service we provide. We are always happy to help and hopefully we can work with you for years to come. Reeds Rains Hillsborough.
★★★★★ 5/5
GoogleReeds Rains, especially Emily, have been exceptional at keeping me informed during the process of selling my home and if I could give them 6 stars I would! I get at least weekly updates confirming where in the process we are and I never have to chase them for anything. And they aren't even my estate agent, they are the vendor's agent! I was asked by my estate agent to get a vendor update and when I contacted Emily and asked her to email one over to me, she went the extra mile and updated my agent direct which was really appreciated as moving home can be really stressful. I would definitely recommend them and if moving again in the future they will be the first people I contact :)
Carla · 21 January 2019
★★★★★ 5/5
GoogleThank you so much Victoria for all the help and advice you have given us you were absolutely brilliant
Samuel · 22 October 2023
Agent replied · 20 January 2024
Thank you for your kind words. All the best with your property.
★★★★★ 1/5
GoogleDisgraceful attitude of woman I just spoke to and dismal treatment of my friend who rents with them.
They are kicking my friend out of her property as the landlord is selling. She is a good tenant who pays rent on time and keeps the prop clean and tidy. She has been issued a section 21 and they are trying to bully her into leaving sooner than the date they advised on the letter.
They are giving her a hard time about getting a reference to the council so she can get another property. She will be homeless without a reference.
Council have advised the letting agent needs to get in touch to get a form filled in. They are aware it is their job to fill this form in and need to contact the council. Lady I spoke to on the phone was very rude and kept interrupting me and said she won’t do anything or call anyone till they get a form.
The issues with the estate agent and landlord have been going on since she moved in. Plumping not been fixed in right away toilets creating an inhospitable environment for over a month. Bullying tactics from agent. Furniture being left even though it was rented as unfinished. Short notice period for inspections. Not showing up for inspections.
All my friend wants is a reference. A reasonable request. Reeds Reins are bullying and trying to take advantage of someone with with autism. I really hope this is resolved quickly.NegativeResponsiveness, Quality, Professionalism, Value
Jessie · 27 August 2022
Agent replied · 20 January 2024
Hi Jessie, we do not hold any details for you with Reeds Rains regarding the above. If your friend/anyone in a tenancy with Reeds Rains wishes to discuss the next steps, they will need to get in contact with us on 0114 2330250. Kind Regards, Reeds Rains Hillsborough.
★★★★★ 5/5
GoogleJosh and Cheryl at this branch were both absolutely delightful to work with. They both went above and beyond to find me a house that suited my needs and worked hard to help me navigate all the paperwork and other elements. They were also kind and professional throughout and were very reassuring. Really the kind of people you want to work with when finding a house, making something that could be very stressful basically stress free!
Philippa · 20 January 2023
Agent replied · 20 January 2024
Thanks Philippa for your lovely review. We wish you all the best! Reeds Rains Hillsborough
★★★★★ 5/5
GoogleJosh and Cheryl were brilliant - making a new start is sometimes hard but they were helpful along the way and made everything happen so quickly . I would 100% recommend there branch and they are an asset to the company.
Heather · 20 January 2021
Agent replied · 20 January 2024
Thank you for your kind comments Heather. We hope you will be very happy in your new home! Reeds Rains Hillsborough
★★★★★ 5/5
GoogleThe purchase of the property was handled professionally from when I initially put my bid in until receiving the keys. The unexpected moving in gift box was a nice touch. Thanks to Jayne and all at the Hillsborough branch.PositiveProfessionalism
Ian · 21 June 2021
Agent replied · 20 June 2024
Thank you Ian for your kind comments. We hope you get settled in your lovely new home!
★★★★★ 5/5
GoogleVickie has been handling the sale of my property and has been extremely professional, responsive and helpful throughout the whole process. Things have gone very smoothly and I'm very happy with the service from Reeds Rains. Thank you.PositiveResponsiveness, Professionalism
Lucy · 21 June 2021
Agent replied · 20 June 2024
Thank you Lucy, we are glad you have been happy with the service provided. Happy new year!
★★★★★ 5/5
GoogleOur property sale and onward purchase has been a very stressful and lengthy process, but made so much better by the team at Reeds Rains. Alanah and Gemma have been incredibly patient with us, have followed up on everything that has been asked of them in a timely way and I'm confident the whole chain would have fallen through without their tireless efforts. We bought our property through Gemma 4 years ago and had no doubts about going back to her to sell. We absolutely made the right decision and are so grateful to them for everything.PositiveResponsiveness, Quality, Professionalism, Value
Mary · 21 June 2022
Agent replied · 20 June 2024
WOW! What a fantastic google review, thanks Mary. From Reeds Rains Hillsborough
★★★★★ 5/5
GoogleI had a few estate agents to view and value my home for sale but choose to go with Reeds Rains because Vickie (who came out to see me) was the most professional and knowledgeable. She walked me through the full process, gave advice on the best way for me to go, wasn’t pushy, didn’t discredit any other agents (which I found others did) and was honest about my home and the value.
Once my house was marketed she handed me over to Alanah and Gemma who have arranged lots of viewings, discussed and gave advice on offers and kept me updated through the whole sales process.
Great work guys and thank you :)PositiveResponsiveness, Quality, Professionalism, Value
Amy · 21 June 2022
Agent replied · 20 June 2024
WOW! What a fantastic review, thank you Amy. Reeds Rains Hillsborough
★★★★★ 5/5
GoogleJosh, Mario and Cheryl was helpful when we moved out of our rented property. They assisted in our queries during moving out and made sure our move out process went smooth. They were all friendly as well, so well done to the team.
Jeni · 21 January 2020
Agent replied · 20 January 2024
Thank you for your kind comments, we are glad you found our services helpful! All the best with your new home. Reeds Rains Hillsborough
★★★★★ 5/5
GoogleThe team were very professional from the outset. The mortgage advisor service offered in-house was particularly helpful and made a lot of difficult process become simple. Specifically, Josh Winkle was extremely informative, friendly and helpful which made the entire process stress-free and convenient.
Craig · 21 January 2020
Agent replied · 20 January 2024
Thank you for your kind comments Craig. We look forward to guiding you through to completion.
★★★★★ 5/5
GoogleWe have had such a pleasant experience buying our first home. Mario kept in contact regularly and helped to mediate between our solicitors and the seller's solicitors and the seller herself. Everything went smoothly.
Mario's customer service was fantastic.
Thankyou Reeds Rains Hillsborough
Dimitra · 21 January 2020
Agent replied · 20 January 2024
We hope you have got settled in your lovely new home and wish you all the best! Thank you for your kind comments
★★★★★ 5/5
GoogleHighly recommended.
Staff was always very polite and attentive. Harrison, well deserved 5 stars!
Maciek · 30 October 2025
Agent replied · 28 January 2026
Thank you for your kind words! All the best, Reeds Rains Hillsborough
★★★★★ 5/5
GoogleReally happy with the service & a big thanks to Harrison and Josh for getting everything sorted.
Ben · 22 September 2023
Agent replied · 20 January 2024
Amazing, thankyou for your review. We wish you all the best with your new property Ben
★★★★★ 5/5
GoogleHarrison was great at making the process go smoothly :)
Lizzey · 26 February 2024
Agent replied · 27 February 2024
Thanks Lizzey! From all here at Reeds Rains Hillsborough we wish you all the best in your new home!
★★★★★ 5/5
GoogleJust coming to the end of purchase through Reeds Rains and I cant praise the staff highly enough especially Gemma! She's always pleasant,
professional and always answers the questions we ask? Keep up the good workPositiveResponsiveness, Professionalism
Mick · 21 June 2021
Agent replied · 20 June 2024
Thank you for your kind comments Mick, it is very much appreciated. Now to get you moved in to your new home!
★★★★★ 5/5
GoogleWe were not looking forward to selling our much loved family home of 50+ years, but with the help and support of Gemma, Liam, Alanah and Jane, I can honestly say that they made our experience a truly memorable one.
Very professional and often going over and above what was expected of them.
I would highly recommend using Reeds Rains Hillsborough branch. Thank you all so much for your help, very much appreciated.
Susan · 20 January 2023
Agent replied · 20 January 2024
Thank you for your fabulous 5 star review Susan. Reeds Rains Hillsborough
★★★★★ 5/5
GoogleMy friend and I had a great experience moving with Reeds Rains. Liam was very knowledgeable, professional, patient and helpful and he made sure everything went smoothly. Would definitely recommend and use againPositiveResponsiveness, Quality, Professionalism, Value
Dillon · 21 June 2021
Agent replied · 20 June 2024
Thank you Dillon. We hope you have settled in your new home.
★★★★★ 5/5
GoogleHighly recommend buying/selling through Reeds Rains, especially in Hillsborough and even more especially with Jayne. Jayne helped us as first time buyers through a stressful process of ups and downs to finally owning our own home. Jayne and the Reeds Rains staff at the Hillsborough office were ready to answer any questions and chase up other parties when we needed them to. Couldn't recommend any higher!
Daniel · 24 July 2023
Agent replied · 20 January 2024
Wow!! Thankyou for your lovely 5* Google review - We wish you all the best with your new property.
★★★★★ 5/5
GoogleHaving never been through the process of getting a property before I didn’t have a clue but from start to finish , I could be more thankful to Harrison . He’s been there through it all and not once left me in the dark about anything, will defo be using you again , thanks again
Mason · 22 March 2024
Agent replied · 20 June 2024
Wonderful 5* review for our brilliant lettings negotiator Harrison!! Thankyou Mason - We wish you all the best in your new home. Kind Regards, Reeds Rains Hillsborough.
★★★★★ 5/5
GoogleExcellent service from all the staff, especially Harrison who was lovely.
Isabelle · 21 December 2023
Agent replied · 20 January 2024
Thankyou for your kind words, we wish you all the best with your new property!
★★★★★ 5/5
GoogleThe staff at Reeds Rains Hillsborough have been superb. They supported us every step along the way as we sold our house, keeping in touch and making sure we were informed about progress. The service was incredibly professional and to be honest I'm not sure what we would have done without Gemma, Cheryl and Josh. They were unfailingly patient, answering all our queries at all times. I would recommend this branch to anyone thinking of putting their home on the market.PositiveResponsiveness, Professionalism, Value
Angela · 27 August 2021
Agent replied · 20 January 2024
Thank you very much for your positive review Angela, good luck with the move! All the best, Reeds Rains Hillsborough
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