Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
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5/5
GoogleZara Younas lettings agents .We would like say thank you for great service .She was very helpful to find property with awer criteria. She work very hard and serious to help find property .We wish to her all the best
Marlena ยท 26 November 2018
Agent replied
Hi Marlena, thank you for your kind words and this wonderful review about Zara within the Uxbridge branch. We are so pleased that she was able to help you throughout your property search and provide you with such a good level of service during your experience. We will ensure your comments are passed onto Zara so she is aware of your positive feedback. Kind Regards, Romans
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5/5
GoogleGreat service from Romans, especially Jacob who gave me honest and professional advice. Thank you Romans for being the only honest agent in town
James ยท 26 November 2018
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5/5
GoogleVery happy with my experience at Romans Uxbridge. Zara helped me throughout the whole process and made me feel at ease. She is very professional and kept me well informed. I would definitely use this Romans Branch again.
Sonya ยท 26 November 2019
Agent replied
Hi Sonya, thank you for your kind review. We are delighted to hear how happy you have been following your experience with us and are so pleased to read of the level of assistance and support offered to you by Zara. We will pass your comments on and hope we can be of help again in future. Kind Regards, Romans
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5/5
GoogleAs a prospective tenant Zara provided me with the best service possible. She was polite, responsive, punctual, and gave me all the information I needed. I would recommend her to anyone needing to rent a property in Uxbridge.
Martin ยท 26 November 2019
Agent replied
Hi Martin, thank you for your kind words and this wonderful review about Zara within the Romans team at Uxbridge. We're so pleased to hear Zara was so great throughout your experience. We appreciate this review along with your recommendation and will pass your comments onto Zara. Kind Regards, Romans
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5/5
GoogleโI WAS EXTREMELY PLEASED WITH BOTH THE SERVICE AND THE FRIENDLY NATURE OF THE TEAM AT BENNETTS. THEY KEPT US INFORMED OF PROGRESS ALONG THE WAY, ALL THE WAY THROUGH TO COMPLETION. JACOB WAS ALWAYS THERE ON THE END OF THE PHONE TO ANSWER AND DEAL WITH ANY ISSUES. I FEEL THEY WENT THAT LITTLE BIT EXTRA ABOVE AND BEYOND WHAT I WOULD NORMALLY EXPECT. GREAT SERVICE AND WOULD NOT HESITATE TO RECOMMEND THEM
David ยท 27 November 2015
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5/5
GoogleAs a prospective tenant Zara provided me with the best service possible. She was polite, responsive, punctual, and gave me all the information I needed. I would recommend her to anyone needing to rent a property in Uxbridge.
Marcin ยท 31 July 2019
Agent replied ยท 30 July 2023
Hi Martin, thank you for your kind words and this wonderful review about Zara within the Romans team at Uxbridge. We're so pleased to hear Zara was so great throughout your experience. We appreciate this review along with your recommendation and will pass your comments onto Zara. Kind Regards, Romans
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1/5
GoogleVery rude, and unprofessional.
It's been 2 months and still waiting for my deposit back.
I certainly won't recommend to family and friends
Bruna ยท 30 July 2022
Agent replied ยท 30 July 2023
Dear Bruna Pignatiello, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
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5/5
GoogleI can't thank Romans enough for making my first time buyer experience so easy. From the very first viewing, I was very impressed with the level of service and professionalism. Arun did an excellent job answering any queries that I had and also arranging subsequent re-visits to the flat. Romans also ensured I was regularly updated during the entire process. Definitely 5 stars for the Romans Uxbridge team!
Sherry-ann ยท 26 November 2019
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5/5
GoogleGreat experience working with Alfie who made the whole process seamless. He has a really friendly and no hard sell approach which was refreshing to see after being pestered by other agents. Would definitely recommend Romans.
Sonia ยท 26 November 2019
Agent replied
Hi Sonia Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments about Alfie and glad he could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
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5/5
GoogleBest experience I've had with a lettings agency!! The whole process was super clear, fast and efficient. Zara and Alfie helped me a lot and answered all my questions ๐ I' more than satisfied!! โฆ
Dafne ยท 31 July 2019
Agent replied
Hi Dafne, thanks for taking the time to leave us such a great review about your experience with Romans in Uxbridge. We are so happy to read that you Zara and Alfie to be so supportive throughout your dealings with them. We recognise what a complicated process renting can be but are so pleased they have both been able to help ensure this was so straightforward for you. We will ensure that your comments are passed onto them both. Kind Regards, Romans
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5/5
GoogleVery happy with our experience with Romans. In particular, James Day truly went the extra mile in helping us sort everything out. Very pleased with our new flat and how everything was handled from the beginning.
John ยท 26 November 2018
Agent replied
Hi John, we appreciate your positive review about your recent experience with us! We are so pleased to read that James has been able to provide you with such an exemplary level of service throughout your dealings with him. We're glad to read that you are happy in your new home. We will ensure your comments are relayed onto James. Kind Regards, Romans
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5/5
GoogleI was really pleased with the service from Romans Uxbridge, who were helpful and supportive throughout our recent purchase, and all its ups and downs. I wouldn't hesitate to recommend them to others considering buying in the area.
Rowan ยท 26 November 2016
Agent replied
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated.
Yours sincerely
Tony Gibson
Assistant Managing Director
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5/5
GoogleIf you need help finding the perfect home make sure you contact ZARA or ALFIE they helped us get what we wanted absolutely amazing team thanks to both.
Will be recommending you.
Mark
Rudy ยท 26 November 2019
Agent replied
Hi there, thank you for your kind words and this wonderful review about your experience with Zara and Alfie at our Uxbridge branch. We're pleased to hear they could offer so much assistance and help you find the perfect home. We will ensure your thanks are passed onto them.
Kind Regards,
Romans
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5/5
GoogleGreat experience ! this has been my firt flat in the UK and my contact at Romans Estate (Zara) has been 100% available for any question I've had ; thanks again Zara !
Jean ยท 26 November 2019
Agent replied
Hi Jean Thank you for taking the time to write a review. It is pleasing to read that Zara could provide you with a positive experience and we will be sure to pass your feedback on. Don't hesitate to be in touch at any stage should you require any further assistance. Kind regards Romans
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5/5
GoogleThank you everyone from me you was so nice I just really like it and specially Zara younas she help me a lot to have the flat one mor Tim thank you
Yanis ยท 26 November 2019
Agent replied
Hi Yanis, we're really glad to hear you enjoyed your dealings with Zara and our team in Uxbridge and are happy we could provide you with such a positive experience. We will pass this lovely feedback and comments onto Zara and the rest of the team
Kind Regards,
Romans
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5/5
GoogleRecently purchased a property with Romans and it was a great experience! Special thanks for Arun for being very friendly and helpful from start to end.
E ยท 3 June 2021
Agent replied
Hi there, we're so happy Arun and the team at Romans Uxbridge were able to help you out in the purchase of your property.
Kind regards
Customer Care Team
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5/5
GoogleI have bought and sold my house with Romans and they have been fantastic throughout the hurtles. Experienced top professionals, with great understanding of the local area, always ready to help! Strongly recommended!
Piotr ยท 26 November 2018
Agent replied
Hi Piotr, I am so pleased to read that the team at Romans were able to assist with both the sale and purchase of your properties. Here at Romans we try to ensure we deliver the highest level of service to all our customers and I'm delighted to read that this was the case during your experience here at The Romans Group! Thank you for taking the time to provide us with your feedback. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
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5/5
GoogleVery happy with Zara's help with my next property move
Samantha ยท 1 May 2023
Agent replied ยท 30 July 2023
Dear Samantha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleZara, your prompt and friendly personality did it all.You are very precise , knowing your clients needs straight away ,avoiding time waisting. Excellent customer service Zara keep it up.
Angela and Graham
Angela ยท 26 November 2018
Agent replied
Hi Angela and Graham, thank you for taking the time to leave us such a wonderful review. We are so pleased that Zara has been able to provide you with such a positive experience throughout your dealings with her and the Romans team at Uxbridge! We will ensure your comments are passed onto her. Kind Regards, Romans
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5/5
GoogleRecently moved houses. Zara helped us find the new place and was patient and kind throughout the whole process. Really helped making a situation that's usually stressful smooth and easy.
Tristan ยท 26 November 2019
Agent replied
Hi Tristan Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments and glad Zara could provide you with a positive experience. We will be sure to pass your feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Roma ns
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5/5
GoogleJacob and Lisa were great to work with, very helpful and patient. I would move with Bennetts again.
Gareth ยท 26 November 2016
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5/5
GoogleRecently moved houses. Zara helped us find the new place and was patient and kind throughout the whole process. Really helped making a situation that's usually stressful smooth and easy.
Isolde ยท 25 August 2019
Agent replied ยท 23 August 2024
Hi Tristan Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments and glad Zara could provide you with a positive experience. We will be sure to pass your feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Roma ns
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5/5
GoogleStaff are really helpful and the properties they represent are well presented at a fair price.
Rhys ยท 30 July 2022
Agent replied ยท 30 July 2023
Dear, Rhys Williams, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleGreat service from Skye Jones, who has been managing my two properties with professionalism and diligence.
Nigel ยท 30 July 2022
Agent replied ยท 30 July 2023
Dear Nigel,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.