Trusted Agent profile · Hillingdon
★★★★★
493 reviews across 1 platform
10 High Street, Uxbridge, Hillingdon, UB8 1JN
Romans's office in Hillingdon, at 10 High Street, is rated 4.7 out of 5 across 493 reviews on 1 platform, including 493 Google reviews rated 4.7.
Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
5/5
GoogleThank you everyone from me you was so nice I just really like it and specially Zara younas she help me a lot to have the flat one mor Tim thank you
Hi Yanis, we're really glad to hear you enjoyed your dealings with Zara and our team in Uxbridge and are happy we could provide you with such a positive experience. We will pass this lovely feedback and comments onto Zara and the rest of the team Kind Regards, Romans
5/5
GoogleRecently purchased a property with Romans and it was a great experience! Special thanks for Arun for being very friendly and helpful from start to end.
Hi there, we're so happy Arun and the team at Romans Uxbridge were able to help you out in the purchase of your property. Kind regards Customer Care Team
5/5
GoogleI have bought and sold my house with Romans and they have been fantastic throughout the hurtles. Experienced top professionals, with great understanding of the local area, always ready to help! Strongly recommended!
Hi Piotr, I am so pleased to read that the team at Romans were able to assist with both the sale and purchase of your properties. Here at Romans we try to ensure we deliver the highest level of service to all our customers and I'm delighted to read that this was the case during your experience here at The Romans Group! Thank you for taking the time to provide us with your feedback. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleVery happy with Zara's help with my next property move
Dear Samantha Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleZara, your prompt and friendly personality did it all.You are very precise , knowing your clients needs straight away ,avoiding time waisting. Excellent customer service Zara keep it up. Angela and Graham
Hi Angela and Graham, thank you for taking the time to leave us such a wonderful review. We are so pleased that Zara has been able to provide you with such a positive experience throughout your dealings with her and the Romans team at Uxbridge! We will ensure your comments are passed onto her. Kind Regards, Romans
5/5
GoogleRecently moved houses. Zara helped us find the new place and was patient and kind throughout the whole process. Really helped making a situation that's usually stressful smooth and easy.
Hi Tristan Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments and glad Zara could provide you with a positive experience. We will be sure to pass your feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Roma ns
5/5
GoogleJacob and Lisa were great to work with, very helpful and patient. I would move with Bennetts again.
5/5
GoogleRecently moved houses. Zara helped us find the new place and was patient and kind throughout the whole process. Really helped making a situation that's usually stressful smooth and easy.
Hi Tristan Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments and glad Zara could provide you with a positive experience. We will be sure to pass your feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Roma ns
5/5
GoogleStaff are really helpful and the properties they represent are well presented at a fair price.
Dear, Rhys Williams, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleGreat service from Skye Jones, who has been managing my two properties with professionalism and diligence.
Dear Nigel, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleRecently let my property through Romans which has been a positive experience. Dale craft and his team have been very helpful and prompt in their response which led to quick letting.
Thanks for taking the time to leave us a review. We are so pleased to read that Dale and the team at Uxbridge have been able to provide you with such a great experience helping you to let your property so quickly. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help! Kind Regards, Romans
2/5
Googlewould not recommend and / or use them for my property purchases.
Dear D C, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleMy small flat has been well looked after by Dale and his colleagues for the past few years. They always responded to problems quickly and solved with efficiency. Thanks.
Hi Yan Thank you for the recent review of our Uxbridge branch. It's pleasing to read your comments and we are glad Dale and the team could provide you with a positive experience. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans
5/5
GoogleThe guys at BR Uxbridge could not have done more to help me sell me house. They were helpful, available, and always did what they said they would do. Mostly though, they were completely honest, no estate agent billy bull, no giving you the runaround, no trying to fleece me. Good honest service. Thanks mostly to Phil, Jacob, Gita and Lisa..... superb set of people.
5/5
GoogleI found Zara younas very helpfully and very polite and I would recommend her to freinds she is very professional and friendly and Romans’ are a good company
Hi Craig Thank you for your recent review. We are so pleased to hear you received an excellent service from Zara and will be sure to pass on your comments. If you ever need anything else from us, please don't hesitate to be in touch. Kind regards Romans
1/5
GoogleWe offered on a property and after starting the paperwork they accepted somebody else offer and carried on ignoring our calls. Highly unprofessional.
Dear Surbhi Kaur, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
1/5
GoogleWest Drayton office staffs are putting pressure on potential tenants, information is not shared amongst them resulting in putting us off altogether of Romans West Drayton.
We're saddened to read your comments and to learn of the experience you've had with us here at Romans. From the contents of your review understand you were a customer with our West Drayton branch however can this review has been duplicated and left under both the West Drayton and Uxbridge branches; our teams really pride themselves on delivering great service and while we realise your experience has affected your opinion of Romans as a whole but know that the Uxbridge team will be really discouraged to have received a low star rating as a result of a situation they haven’t been involved in. We’d really like to speak with to get a better understanding of what exactly went wrong and where possible will try and turn your experience around, if you’re willing to do so then please contact Alf Amico the Lettings Manager at West Drayton on 01895456506 to give him the chance to do this. Kind Regards, Romans
5/5
GoogleExcellent service very friendly. Big Thanks to amazing Guys Mr Saad and Mr Aroon
Dear Bandana, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googlehad a very pleasant experience , especially the help we got from Zara Younas
Dear Rodana, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleWorked with a great team, Zara and the rest of the team were very helpful and quick to respond to any questions. Friendly bunch and lovely team.
Hi Laura Thanks for taking the time to leave a review. Its pleasing to read that the team could provide you with a great service and we will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans
5/5
GoogleFantastic estate agency. Couldn't have asked for more. Exceptional service.
Dear Susan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery good and reliable Service. George Fenberg is superstar. I recommend them.
5/5
GoogleI had a good experience with Romans, they made the process quite easy. Zara as well as the other agents in the branch are very helpful.
Hi Aref Thank you for the recent 5 star review of our Uxbridge branch. We are glad Zara and the team could provide you with a positive experience and we will be sure to pass on the feedback. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans
5/5
GoogleHi there I found Zara Younas very friendly and professional and has help with everything and honest and I would recommend her in to anyone
Hi Stacey Thanks for taking the time to review your recent experience with our Uxbridge branch. We are so pleased to hear that Zara could provide you with a great service and will be sure to pass on your comments! Kind regards Romans
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