Trusted Agent profile · Hillingdon

Romans Hillingdon reviews

4.7

★★★★★ Excellent

493 reviews across 1 platform

10 High Street, Uxbridge, Hillingdon, UB8 1JN

Romans's office in Hillingdon, at 10 High Street, is rated 4.7 out of 5 across 493 reviews on 1 platform, including 493 Google reviews rated 4.7.

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4.7 / 5

493

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

Fantastic service, good advice and communication throughout the sale process, would highly recommend Romans Estate agents in Uxbridge. Special thanks to Jacob/Bill/George and everyone else in the team for providing the efficient service.

Siz · 26 November 2017

Agent replied

Thank you for your comments regarding Romans of Uxbridge; in particular, your special thanks to Jacob, Bill and George. Thank you again and if we can be of assistance in the future, please feel free to contact us. Kind Regards Mark Wright Regional Director, Residential Sales 01344 404705 mwright@romans.co.uk

5/5

Google

Thank you Zara Younas for helping us secure a flat, fantastic service. Thank you! Highly recommended

R · 30 July 2022

Agent replied · 30 July 2023

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zara was very friendly and helpful in our flat view and in the letting follow up. I recommend Zara if you are searching for a new house. Five stars!!!

Helena · 26 November 2019

Agent replied

Hi Helena Thank you for the 5 star review of our Uxbridge branch. It's incredibly pleasing to read your comments and we are glad Zara could provide you with a great service. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans

5/5

Google

Romans turned it up once again!! an absolute professional service keeping me updated at all times and working well with the current tenants. Big thanks to Alfie and Zara

Callisto · 26 November 2019

Agent replied

Hi Jennifer Thank you for the recent 5 star review of our Uxbridge branch. It is very pleasing to read the great comments about Alfie and Zara and we will be sure to pass on your feedback. Don't hesitate to get in touch at any stage as we are always keen to help. Kind regards Romans

5/5

Google

Thanks to Zara for an amazing service when looking for my first apartment. Highly recommend going to Romans Uxbridge and in particular Zara. Thank you for all your help!

Rizwana · 26 November 2019

Agent replied

Many thanks for the 5 star rating! We are pleased we could provide a great service. We hope to be of assistance to you again in the future. Kind Regards Romans

5/5

Google

I had an amazing experience working with Romans. From the very beginning, their lettings agent Zara understood my needs and preferences, showing me properties that were a perfect fit. She made the whole process smooth and stress-free. Thanks to their expertise, I found a nice place. I highly recommend this state agent.

Mahima · 26 August 2023

Agent replied · 29 October 2023

Dear Mahima Prajapati Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zara helped us out with a property, we trusted her and she is a great judge of character.

Priya · 13 April 2025

Agent replied · 13 April 2026

Dear Priya M Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recently rented house through Romans i can highly recommend them! Zara the agent who helped us with renting was absolutely amazing!!! She helped us with everything showed us a house and was replying for the messages really quick with every question! Also Alex a property manager does his work Excellent. I recommend them in 100%!

Lukasz · 1 May 2023

Agent replied · 30 July 2023

Dear Lukasz Kozuch Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have no hesitation in recommending Roman Estate Agents to prospective landlords. A big thank you to Dale, Zara and the team for providing a professional letting service.

Manjet · 26 November 2019

Agent replied

Hi Manjet Thank you for your review. It's great to hear you had such a positive experience with the team at Uxbridge. We will be sure to pass your feedback and comments on. Kind Regards, Romans

5/5

Google

As this was the first time we'd sold a property we were understandably nervous re the reputation of estate agents etc. However in retrospect we were very lucky to find Romans (Bennett Residential) who provided a very professional service with Jacob Cross in particular taking us through the procedures and what to expect while patiently dealing with all our queries and panics in a responsive and sensitive manner. Romans dealt with all the showings and provided good support in assessing the various offers until we arrived at the best one for us.The rest of the process went smoothly thanks to their hard work and support and we would have no hesitation in choosing Romans to handle any future sales.

Tony · 26 November 2016

Agent replied

Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated. Yours sincerely Tony Gibson Assistant Managing Director

4/5

Google

Alfie was very useful and kept in contact with me throughout the process. I managed to move into a property with he's guidance within a week.

Beritan · 30 July 2020

Agent replied · 30 July 2023

Hi there Thank you for the recent review of our Uxbridge branch. It's pleasing to read your comments about Alfie and glad he could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

Romans Estate Agents have been excellent in helping me find a property to rent. Specially, Zara (who I would personally recommend), she ensured all the paperwork were completed as soon as possible, but most importantly she was very patient. She made sure that the property was secured for myself when I had difficulties finding a guarantor. Lastly, unlike other estate agents I’ve dealt with in the past, there were no admin fees. Would highly recommend

Yashley · 26 November 2019

Agent replied

Hi Yashley Thank you for taking the time to review your recent experience with our Uxbridge branch. It's incredibly pleasing to read your comments, particularly about Zara, and glad she could provide you with a great service. We will be sure to pass your feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

Recently we sold our property through Romans .. I have to say the service throughout was exceptional. SAAD was dealing with us throughout our sale process and he is an amazing in providing the best customer service. All our issues and queries were resolved. Will contact him again for our next house hunt in not too distant future. Thank you Romans for your exceptional service specially Mr Saad Mushtaq.

Saniya · 22 June 2021

Agent replied

Dear Saniya Mehra, Thank you for the great review of our Romans Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Zara Younas have been patient and kind throughout the process, and we really appreciate it!Your expertise and understanding have made this a smooth transaction, even in the face of difficulties thank you so much

Eden · 24 July 2024

Agent replied · 23 August 2024

Dear Eden Tassew Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have been with Romans since last 2 years. it's worth mentioning that Zara has recently started assisting us with our property queries, which has been a great asset to our interactions. Her proactive approach and dedication to resolving issues have been truly commendable. Thank you for your valuable support

Shahzaib · 20 August 2023

Agent replied · 27 August 2023

Dear Shahzaib Abbas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Alfie was very useful and kept in contact with me throughout the process. I managed to move into a property with he's guidance within a week.

Beritan · 26 November 2019

Agent replied

Hi there Thank you for the recent review of our Uxbridge branch. It's pleasing to read your comments about Alfie and glad he could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

Very friendly and helpful, especially Zara and Alfie. They guided me through with great patience and made sure everything was to my liking. Brilliant customer service!

Shorif · 26 November 2019

Agent replied

Hi Shorif, we are so pleased that you had such a great experience with the Romans team at Uxbridge and are really happy that you found Zara and Alfie within the team to be so helpful. We will pass on your thanks to them. If there is anything we can assist with moving forward then please do not hesitate to get in touch. Kind Regards, Romans

5/5

Google

Very good and straightforward, especially Zara for being so nice and emphatic with us, really appreciate the good service. She made everything very clear and understandable.

Albert · 26 November 2019

Agent replied

Hi Albert, thank you for taking the time to leave us a review about your experience with the Romans team at Uxbridge. We're really pleased that you are happy with the service and support you received from Zara throughout your dealings with her, we will ensure your thanks are passed onto Zara. Kind Regards, Romans

5/5

Google

Massive thanks to the property manager Alexander Smith, who helped us to sort out all the issues we reported at the new rental property. He was so helpful, understanding, replied to all my queries and proactively taken actions to sort out all the reported issues.

Jais · 27 November 2023

Agent replied · 23 August 2024

Dear Jais Michael Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Very good and straightforward, especially Zara for being so nice and emphatic with us, really appreciate the good service. She made everything very clear and understandable.

Albert · 31 July 2019

Agent replied · 30 July 2023

Hi Albert, thank you for taking the time to leave us a review about your experience with the Romans team at Uxbridge. We're really pleased that you are happy with the service and support you received from Zara throughout your dealings with her, we will ensure your thanks are passed onto Zara. Kind Regards, Romans

5/5

Google

I have rented with Romans letting agents for a bit above two years and I must say, it’s been one of the best decisions I have ever made. They are very responsive and forth coming. I am able to share my concerns and positive they will deliver.

Blessing · 6 August 2023

Agent replied · 27 August 2023

Dear Blessing Ogboko Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Myself and my friend Ellie shared our first experience off moving out. We managed to have a very helpful agent named Zara Younas who was very patient and kind. We are grateful for her help to getting us our property. Thank you :)

Holly · 15 October 2023

Agent replied · 29 October 2023

Dear Holly Baker Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

From the first phone call, Jacob put me at ease. I had every faith my property would sell quickly at a good price. From open day to exchange, just over two months. I can totally recommend bennetts residential. Lisa is really lovely, calling weekly with updates, you're never left wondering about anything. The team couldn't have done more.

Alison · 27 November 2015

5/5

Google

I had a great experience with Romans Uxbridge. The staff were extremely professional and very helpful. Special thanks to Jacob in the sales department.

Alina · 26 November 2017

Agent replied

Thank you for taking the time to provide a provide a positive review of the good service you received from Romans, Uxbridge. Tony Gibson Assistant Managing Director

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