Trusted Agent profile · Hillingdon

Romans Hillingdon reviews

4.7

★★★★★ Excellent

459 reviews across 1 platform

10 High Street, Uxbridge, Hillingdon, UB8 1JN

Romans's office in Hillingdon, at 10 High Street, is rated 4.7 out of 5 across 459 reviews on 1 platform, including 459 Google reviews rated 4.7.

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4.7 / 5

459

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

Romans Estate Agents have been excellent in helping me find a property to rent. Specially, Zara (who I would personally recommend), she ensured all the paperwork were completed as soon as possible, but most importantly she was very patient. She made sure that the property was secured for myself when I had difficulties finding a guarantor. Lastly, unlike other estate agents I’ve dealt with in the past, there were no admin fees. Would highly recommend

Yashley · 26 November 2019

Agent replied

Hi Yashley Thank you for taking the time to review your recent experience with our Uxbridge branch. It's incredibly pleasing to read your comments, particularly about Zara, and glad she could provide you with a great service. We will be sure to pass your feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

Zara Younas have been patient and kind throughout the process, and we really appreciate it!Your expertise and understanding have made this a smooth transaction, even in the face of difficulties thank you so much

Eden · 24 July 2024

Agent replied · 23 August 2024

Dear Eden Tassew Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Recently we sold our property through Romans .. I have to say the service throughout was exceptional. SAAD was dealing with us throughout our sale process and he is an amazing in providing the best customer service. All our issues and queries were resolved. Will contact him again for our next house hunt in not too distant future. Thank you Romans for your exceptional service specially Mr Saad Mushtaq.

Saniya · 22 June 2021

Agent replied

Dear Saniya Mehra, Thank you for the great review of our Romans Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

I have been with Romans since last 2 years. it's worth mentioning that Zara has recently started assisting us with our property queries, which has been a great asset to our interactions. Her proactive approach and dedication to resolving issues have been truly commendable. Thank you for your valuable support

Shahzaib · 20 August 2023

Agent replied · 27 August 2023

Dear Shahzaib Abbas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Alfie was very useful and kept in contact with me throughout the process. I managed to move into a property with he's guidance within a week.

Beritan · 26 November 2019

Agent replied

Hi there Thank you for the recent review of our Uxbridge branch. It's pleasing to read your comments about Alfie and glad he could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

Very friendly and helpful, especially Zara and Alfie. They guided me through with great patience and made sure everything was to my liking. Brilliant customer service!

Shorif · 26 November 2019

Agent replied

Hi Shorif, we are so pleased that you had such a great experience with the Romans team at Uxbridge and are really happy that you found Zara and Alfie within the team to be so helpful. We will pass on your thanks to them. If there is anything we can assist with moving forward then please do not hesitate to get in touch. Kind Regards, Romans

5/5

Google

Very good and straightforward, especially Zara for being so nice and emphatic with us, really appreciate the good service. She made everything very clear and understandable.

Albert · 26 November 2019

Agent replied

Hi Albert, thank you for taking the time to leave us a review about your experience with the Romans team at Uxbridge. We're really pleased that you are happy with the service and support you received from Zara throughout your dealings with her, we will ensure your thanks are passed onto Zara. Kind Regards, Romans

5/5

Google

Massive thanks to the property manager Alexander Smith, who helped us to sort out all the issues we reported at the new rental property. He was so helpful, understanding, replied to all my queries and proactively taken actions to sort out all the reported issues.

Jais · 27 November 2023

Agent replied · 23 August 2024

Dear Jais Michael Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Very good and straightforward, especially Zara for being so nice and emphatic with us, really appreciate the good service. She made everything very clear and understandable.

Albert · 31 July 2019

Agent replied · 30 July 2023

Hi Albert, thank you for taking the time to leave us a review about your experience with the Romans team at Uxbridge. We're really pleased that you are happy with the service and support you received from Zara throughout your dealings with her, we will ensure your thanks are passed onto Zara. Kind Regards, Romans

5/5

Google

I have rented with Romans letting agents for a bit above two years and I must say, it’s been one of the best decisions I have ever made. They are very responsive and forth coming. I am able to share my concerns and positive they will deliver.

Blessing · 6 August 2023

Agent replied · 27 August 2023

Dear Blessing Ogboko Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Myself and my friend Ellie shared our first experience off moving out. We managed to have a very helpful agent named Zara Younas who was very patient and kind. We are grateful for her help to getting us our property. Thank you :)

Holly · 15 October 2023

Agent replied · 29 October 2023

Dear Holly Baker Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

From the first phone call, Jacob put me at ease. I had every faith my property would sell quickly at a good price. From open day to exchange, just over two months. I can totally recommend bennetts residential. Lisa is really lovely, calling weekly with updates, you're never left wondering about anything. The team couldn't have done more.

Alison · 27 November 2015

5/5

Google

I had a great experience with Romans Uxbridge. The staff were extremely professional and very helpful. Special thanks to Jacob in the sales department.

Alina · 26 November 2017

Agent replied

Thank you for taking the time to provide a provide a positive review of the good service you received from Romans, Uxbridge. Tony Gibson Assistant Managing Director

5/5

Google

Jacob and the team were fantastic throughout. Had a bad experience with another agent but was extremely impressed with Romans. Thank you for everything

Colin · 26 November 2017

Agent replied

Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated. Yours sincerely Tony Gibson Assistant Managing Director

5/5

Google

I recently purchased my flat through Romans and I must say that I was so impressed with the service I received by Saad and Arun. Saad, helped resolve a last minute issue with speed which took away the stress from me. They were both extremely helpful and I would highly recommend them. Five star service.

Julia · 30 July 2022

Agent replied · 30 July 2023

Julia, Thank you for this review, I work with both Saad and Arun and know they work hard for their clients, and it's great to hear the experience has been a positive one. If you have any friends or colleagues looking in the area, please ask them to get in touch as the team would love to help. kind regards, George Steedman

5/5

Google

We got really good help from Romans when we bought house specially Jacob who is really helpful throughout buying process. Thanks Jacob.

Sunilkumar · 26 November 2018

Agent replied

Thank you for your positive review regarding Romans of Uxbridge and I am pleased Jacob and the team helped you throughout the buying process. If require any assistant in the future, please feel free to contact me. Kind Regards Mark Wright Regional Director, Residential Sales 01344 404705 mwright@romans.co.uk

5/5

Google

Our house hunt was pretty dificult till we found Romans . And Zara has been very helpfull and very friendly.

Denis · 26 November 2019

Agent replied

Hi Denis Many thanks for the 5 star review of our Uxbridge branch. It is great to see the comments about Zara and will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans

5/5

Google

+5 stars rep for all team from Romans Estate especially Zara andi Alfie which helped with our move, many thanks.

Bogdan · 26 November 2019

Agent replied

Hi Bogdan Many thanks for your recent review of our Uxbridge branch. It's pleasing to read the great comments about Zara and Alfie and glad they could provide you with an excellent service. We hope to continue to be of assistance. Kind regards Romans

5/5

Google

Very professional and friendly service from the team in Uxbridge! Highly recommended for letting in the area! Thank you Zara.

Negar · 26 November 2019

Agent replied

Hi Negar thank you for your kind words and this wonderful review about your experience with Zara and the Romans lettings team in Uxbridge. We will pass your comments onto Zara so she is aware of your thanks, we really hope we can be of assistance to you again in future! Kind Regards, Romans

5/5

Google

Very attentive to the needs of our purchase and sale. Llewellen from the Uxbridge branch was at the end of the phone if there were any questions needing to be addressed which was much appreciated in navigating the maze of buying and selling our properties. Would highly recommend to anyone and would definitely use them again in the future if the need arises.

Karen · 24 April 2021

Agent replied

Dear Karen Soodeen, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Uxbridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

1/5

Google

Yeah just don’t do it if you know whats good for you. I definitely will not be renting through these people again. Moving out was like pulling a tooth with no pain medication. Even after move out I’m still being stressed. No no no. I’ll make better choices in future that’s for sure.

Nyasha · 3 October 2022

Agent replied · 30 July 2023

Dear Nyasha, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

4/5

Google

Romans have a great team. They have provided excellent service. We were shown a house by Rachel. She was professional, supportive and friendly. She made the process very easy for us. Thanks again!

Nancy · 26 March 2024

Agent replied · 23 August 2024

Dear Nancy 001 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Dale and Aduel of Romans Uxbridge are a ‘world class team’. I found them to be knowledgeable, informative and highly efficient. Keep up the excellent work.

M · 26 July 2024

Agent replied · 23 August 2024

Dear M Malik Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Recently purchased my first property through Romans. Jacob and George helped me with everything from my initial viewing, putting forward my offer and contacting me straight away to confirm my offer had been accepted. Lisa, the sales progressor, also guided me through the legal process and was there to answer my numerous queries. Overall couldn't have had a better group of people helping me. Thank you! Would definitely recommend them.

Carol · 26 November 2017

Agent replied

Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated. Yours sincerely Tony Gibson Assistant Managing Director

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