Trusted Agent profile · Hillingdon
★★★★★
444 reviews across 2 platforms
27-29 Swakeleys Road, Ickenham, Hillingdon, UB10 8DF
Part of Coopers, see every office.
Coopers's office in Hillingdon, at 27-29 Swakeleys Road, is rated 4.7 out of 5 across 444 reviews on two platforms, including 338 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Coopers won in 2026.
Tell us what you need and we'll put you in touch. Coopers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hillingdon.
The Trusted Agent 2026 results for Coopers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
5/5
GoogleHad an excellent experience dealing with Russell recently when we bought a house. Absolutely supporting and understanding. I wish him all the best.
Hi Rupesh, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
TrustpilotCherelle was very helpful on the sale…
Cherelle was very helpful on the sale of my property
1/5
TrustpilotAvoid.
Harrow council contracted them to market 2 bedroom houses. Despite my daily emails and phone calls requesting the details , I was told that phase 3 will be launched soon and I will be contacted, name was put on the list. To my surprise , I emailed them today to find out that phase 3 was launched and sold out. No communications whatsoever and this probably was a matter of preferential workings by the company or probably a disrespectful sales consultant. I will put a complaint with Harrow Council.thanks
5/5
GoogleAmber showed us around a couple of properties, she was very professional and helpful and answered all of our questions. She is a big asset to Coopers!
Hi Kristina, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie Kaill it’s a very profesional and was a pleasure to have all services from Coopers Residential with her in Agency
Hi Faimamondisi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleOverall, I was very happy with the service provided by Aaron at Coopers Ickenham and he was very responsive and provided good updates on the status of the property .
Hi Chirag, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleSpecial thanks to ms. Katie for being efficient and helpful with my tenancy renewal! Coopers has been my agency for years and the team had always been accommodating and knowledgeable.
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleVery good local agency. First dealt with by Kayleigh who was friendly, knowledgeable and informative then Russell took over the purchase process and was very proactive and quick when needing to chase up on items. Overall very impressed and can thoroughly recommend Coopers IckenhamPositiveResponsiveness, Quality, Professionalism
Dear Cho, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell & Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleI have had been living in a property for eight years that was managed by Coopers, I never had any issues with them. They have been lovely and extremely helpful in time of need. I have yet to come across such wonderful agents and agency.PositiveResponsiveness, Professionalism
Dear Preeti, Thanks so much for taking the time to leave us a 5 star review, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleAaron Finnigan provided great customer service from the very beggining stages of purchasing my property to the very end. I would highly recommend him & the company
Hi Tomas, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleI have dealt with Coopers Residential for many years, both as a landlord and buying/selling properties. I have always found them polite, efficient and knowledgeable. I am currently dealing with Russell Jones at the Ickenham office and he has been very supportive through a difficult time. He is extremely helpful and always returns my phone calls and emails.
2/5
TrustpilotDisappointing, little care for a good customer experience
Apologies in advance for the length of this review, but I feel it’s important to share my experience in full.
5/5
GoogleProfessionalism! As tenants, we received support, Katie Kaill answered us very promptly to any email! I highly recommend! 👍💫💫💫💫💫 …
Hi Vasi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAs a landlord, Katie did a great job of renewing my tenancy agreement. She was quick and efficient; the whole process was seamless.
Hi Geoff, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie Kaill did our tenancy renewal - spot on, courteous & professional. Very happy 😃 and would like to wish her well ….10/10👍 …
Hi Furrukh, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKayleigh and Keeley are the dream team and got our rather stressful sale and purchase sorted extremely professionally. They also put up with our constant chasers and requests for updates with detailed responses. Very much recommended and appreciated. From Charlotte F.PositiveResponsiveness, Professionalism
Dear Charlotte, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh & Keeley did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
4/5
GoogleVery smooth lease renewal process, though the initial credit check/ screening was Kafkaesque.
Hi Konstantinos, thanks so much for taking the time to leave us a 4 star review, it's great to hear that Coopers Ickenham did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
TrustpilotUnhelpful and Unprofessional
Unhelpful and Unprofessional, Avoid Cooper’s Lettings
5/5
GoogleThanks for a painless and efficient tenancy renewal Katie. Very pleased with your efficiency and courteousness. Keep up the good work!!
Hi Simon, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie in our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
TrustpilotExtremely unethical
Extremely unethical. They loot landlord's, please be warned before you let them let your property.
5/5
GoogleRussell and Keeley worked with me over the course of 10 months to sell my Grandfathers probate property. We had some hurdles to jump but nothing was too much trouble for them which really helped during a difficult time. Many thanks for all your help.
Thank you for the review Kym and thank you for choosing Coopers. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.
5/5
GoogleI have used Coopers for a number of years as letting agents and am very happy with how Stacey has managed the property for me. She keeps me informed of any issues that arise and deals with them quickly and efficiently.
Dear Mark, We really appreciate you taking the time to leave us a 5 star review, thankyou! It's so good to hear that you're enjoying working with Stacey and that she is doing a great job for you. We look forward to continuing our excellent relationship. Best Regards, Coopers
1/5
TrustpilotA very poor estate agents
A very poor estate agents, Guido and Mark are very unprofessional
5/5
TrustpilotCherelle at Coopers Hillingdon
Dealing with Cherelle at Coopers in the Hillingdon office for our house sale has been a very positive experience. She is always friendly and helpful. Available to speak to when contacting and makes the process much easier.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Coopers, Ickenham won Gold; Coopers, Ruislip won Platinum; Coopers, Ruislip Manor won Platinum; Coopers, West Drayton won Platinum; Coopers, Uxbridge won Gold.
Tell us what you need and we'll put you in touch. Coopers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hillingdon.
