Trusted Agent profile · Hillingdon

Coopers Hillingdon reviews

★★★★★ Excellent

444 reviews across 2 platforms

27-29 Swakeleys Road, Ickenham, Hillingdon, UB10 8DF

Part of Coopers, see every office.

Coopers's office in Hillingdon, at 27-29 Swakeleys Road, is rated 4.7 out of 5 across 444 reviews on two platforms, including 338 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Coopers won in 2026.

Google logo

4.9 / 5

338

Reviews on Google

This office

Trustpilot logo

106

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Coopers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

Good cooperations.Thanks

Ion · 13 October 2025

Agent replied · 12 November 2025

Hi Ion, thanks so much for taking the time to leave us a 5 star review, it's great to see that Katie from our Ickenham Office did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

1/5

Trustpilot

Avoid this Estate Agent like the plague

Terrible service, was shown the property by a girl called Kristal. We filled out their application form and made an offer for the asking price. kristal didn’t even have any manners to thank us for our offer and keep us updated. Don’t make people fill out your lousy application forms when you don’t even respond! She then calls me and tries to push a property that was ‘reduced’ in price because clearly no one wanted it and tried to push us to come see it last minute (the property was as horrible as her customer service). Terrible service. Avoid this estate agent like the plague. I definitely wouldn’t recommend to friends or family.

Edris · 10 December 2023

5/5

Google

Coopers helped us with our property buying and have to mention Aaron especially, he helped us with the buying process end to end specifically the following up and making sure that every things speeds up and gets the completion happens on time. He has been a great help! I highly recommend Coopers.

HSB · 30 August 2023

Agent replied · 29 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

1/5

Trustpilot

Avoid using coopers residential at all…

Avoid using coopers residential at all cost as a tenant or landlord

Jessie · 18 April 2026

5/5

Google

A big thank you to the coopers team across Ickenham (Russell) and Hillingdon (Abbie) whom not only quickly found us a buyer but who also constantly and proactively updated us through out our sale. Would definitely recommend coopers!

Roisin · 31 May 2024

Agent replied · 29 August 2024

Hi Roisin, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Russell & Abbie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

1/5

Trustpilot

They not care about they clients

HALF YEAR AGO I REPORTED 2 ISSUE . ONE IS BROKEN SCERTING in kitchen and second Noisy radiator ahHalf year no one come to fix it.

PAWEL · 9 December 2025

5/5

Trustpilot

Great team at Coopers Hillingdon…

Great team at Coopers Hillingdon residential sales. Cherelle picked up the sales completion and very grateful for her honesty, help and guidance along the way to get it over the line. Good experience throughout and would highly recommend

David · 12 August 2025

5/5

Google

I really appreciate the staff at Coopers Residential especially my Lettings Manager Katie Kaill, this is the 3rd year running of a good Letting experience. Prompt response, good communication, kind and considerate and I love the fact that I mean made aware of housing opportunities and other information. Thank you

Keshinro · 30 August 2023

Agent replied · 29 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie in our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Coopers are a fantastic estate agency & they are always very diligent & efficient in resolving issues. Renewals are also straightforward. Been using them for around 7-8 years & hope it continues for longer. Julia, Katie, Susie, Jackie & Kayleigh are all great. Thank you so much for your help.

Mohammad · 30 August 2023

Agent replied · 29 August 2024

Hi Mohammad, thanks so much for taking the time to leave us a 5 star review, it's great to hear that the lettings team, Julia, Katie, Susie, Jackie and Kayleigh all do such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Kayleigh mainly dealt with managing my house sale, that took an age, not due to any lack in her efforts but due to the Coronavirus & other factors interfering in the sale. I found her to be upbeat, bright & friendly, with a high regard to professionalism. In fact the whole team pulled together as and when required, so thankyou to Kayleigh, Russell & Aaron.PositiveQuality, Professionalism, Value

Mike · 30 August 2021

Agent replied · 29 August 2024

Dear Mike, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh & the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I’ve just renewed my contract with Coopers and it will be my 4th year with the agency! Very happy with the tenancy coordinator Katie Kaill, she managed to sort all my enquiries quickly and the procedure went smoothly, good job!

Hristo · 1 February 2024

Agent replied · 29 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Very professional and user friendly.

Vincent · 30 April 2026

5/5

Google

I am extremely satisfied with the service provided by Katie Kaill. She successfully negotiated the desired rent increase and displayed a high level of professionalism. Her prompt responsiveness was greatly appreciated. I extend my best wishes to her and wish her good luck in the future.

Parvinder · 30 August 2023

Agent replied · 29 August 2024

Hi Parvinder, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Recently sold our house with Coopers and have been really impressed with their service. We had 3 of the main agents to value our house and we felt most confident with Stephen Nuttall of Coopers. Russell and Kayleigh have both been excellent throughout the process and we would definitely recommend them. I am a business owner myself so have high expectations and I can testify that they did a super job.

Selwyn · 31 August 2019

Agent replied · 29 August 2024

Dear Selwyn, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the Ickenham did such a good job for you, we hope you enjoy your new home and we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Received great service from Coopers from beginning to end. Always on hand to provide updates and advice. Really friendly and enjoyed working with Russell, Amber and Jack to get my house sale done.

Rupinder · 31 May 2024

Agent replied · 29 August 2024

Hi Rupinder, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell, Amber and Jack at our Ickenham office all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Great service. Managing the letting of our property. Quick to respond to queries and resolve issues with tenants. Always friendly.

Linda · 24 December 2024

Agent replied · 9 January 2025

Hi Linda, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I had the experience of selling my property through Coopers Estate Agents in Ickenham. I was assisted for most of my sale by Aaron who was very helpful despite the many setbacks throughout the process. He was a good link between the Buyers and their solicitors which helped the process move along.

Kathryn · 10 January 2023

Agent replied · 9 January 2025

Hi Kathryn, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

My property is let out and managed by Coopers. Recently had to do an annual renewal of the lease. Katie Kaill managed all the requirements and dealt with this very effectively with no issues. Would recommend her for any any requirements that you have.

Arvi · 30 August 2023

Agent replied · 29 August 2024

Hi Arvi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I have sold with Coopers Ickenham twice in the last 5 years and they have always gotten us the best prices on both properties. Russell always kept us informed of developments and answered our calls even when off. Excellent service and would highly recommend!

LM · 30 August 2023

Agent replied · 29 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Excellent service. We are very glad to have had Russell help us with the purchase of our new home. He was fantastic as keeping us informed through the whole process. Nothing was a problem and he was very flexible when we asked for a second viewing at short notice. I would highly recommend. Thank you!

Marion · 30 August 2022

Agent replied · 29 August 2024

Hi Marion, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Amber Middleditch from the Coopers team is definitely a star! She helps us along the property arrangement, clear communication, timely follow up and very responsive. And one step further to offer proactive assistance too. Truly appreciated .

Lin · 1 February 2024

Agent replied · 29 August 2024

Hi Lin, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Katie, made the contract renewal process seamless and stress-free. Her professionalism, efficiency, and excellent communication skills ensured a smooth experience from start to finish. I highly recommend her for her dedication and outstanding service.

Jamal · 1 April 2024

Agent replied · 29 August 2024

Hi Jamal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Katie Kaill has always been very helpful and supportive as she manages my letting through Coopers, always responding quickly with any queries. Would definitely recommend her when seeking a rental agent.

Cheryl · 10 August 2025

5/5

Trustpilot

Katie Kaill has always been fantastic…

Katie Kaill has always been fantastic with my property renewals

Mr · 20 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Coopers Hillingdon

Has Coopers won any awards?

Yes. In The Trusted Agent 2026 awards: Coopers, Ickenham won Gold; Coopers, Ruislip won Platinum; Coopers, Ruislip Manor won Platinum; Coopers, West Drayton won Platinum; Coopers, Uxbridge won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Coopers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hillingdon.

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