Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the moment I called Coopers and spoke to Callum the process was dealt with fantastically. We were shown the house by Rico and Callum dealt with the purchase right till the end. Communication was great and although we had some hiccups in the chain Callum dealt with everything really professionally and he was very informative. I wouldn't hesitate to recommend them! 5 stars!
Preeti · 11 November 2022
Agent replied · 10 November 2024
Hi Preeti, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico & Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
TrustpilotReview
I have had a recent experience of working with Katie Kaill from Coopers limited. She led the contract renewal negotiations from scratch and concluded the whole process with high degree of professionalism in due course. I will highly recommend her for her quality work.
Muhammad · 21 August 2026
★★★★★ 5/5
GoogleI just wanted to say a big thank you to David & Rico for getting my house sold. You were always there ready to help and were fantastic at keeping me updated as well as my buyer. I do not believe that the house would have completed without your help especially seeing as our buyers solicitor was so poor in communicating with everyone! I hope you enjoy the bottles of wine as you both deserve it! Thanks so much
Lisa · 12 November 2019
Agent replied · 10 November 2024
Hi Lisa, thank you for your review and kind comments about David and Rico.
★★★★★ 5/5
GoogleI recently went through a renewal process with Katie from the property management team, she was extremely professional and handled everything efficiently throughout the process! Overall a positive experience and highly recommend.
Claire · 27 March 2026
Agent replied · 17 April 2026
Hi Claire, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
TrustpilotGood service
Cherelle was very helpful with property advice
Jackie · 2 June 2026
★★★★★ 5/5
GoogleOur experience began with David's incredible professionalism and his clearcut knowledge of real estate, the market and the Hillingdon area. Further to this, Rico was absolutely fantastic in arranging a large selection of viewings, from which our house was sold within 24 hours. We would like to thank Rico for his utmost support with the selling of our property and his positive outlook that carried us through the beginning stages of the process. Moreover, we also want to mention Callum who constantly kept us updated and informed regarding the progress of our sale. Like Rico, he was cheerful, professional and friendly. Our experience with Coopers has been amazing and we really couldn't fault their customer service skills. On a final note, David was a great team leader and perfectly orchestrated the process of buying and selling. I would highly recommend Coopers to anyone in the Hillingdon area and the whole team is great at what they do.
Saeeqa · 12 December 2018
Agent replied · 10 December 2024
Dear Saeeqa
Thank you for your review, it's great to hear specific feedback on the team at West Drayton.
A 24 hour turn-around is fantastic and makes for a very pleasing read.
Providing faultless customer service, support and communication are qualities that Coopers Residential always strives to accomplish and so it's great when this is acknowledged by the customer, thank you.
All the best with your move.
Best wishes
Regards
Coopers Residential
★★★★★ 5/5
GoogleFrom start to finish I have been very happy with the service I received from Coopers. My property was valued well, the brochure and online marketing was very professional and the viewings were very successful. They achieved several offers and helped advise on important considerations while making a decision. The after sale care was faultless, though my subsequent purchase had its complications, the team ensured my sale went through with little concerns and complications, and they were always available when needed. David Jenkinson, Kayleigh and Rico were wonderful throughout, and I have no doubt I made the right choice of agent when selling my property. Thank you to all.
T · 12 November 2018
Agent replied · 10 November 2024
Thank you for the review Tanya and thank you for choosing Coopers. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.
★★★★★ 5/5
GoogleCallum has been very helpful throughout the buying process. Had a lot of Headache from my solicitors but Callum sent out emails for me and made sure they didn't delays anything. managed to get the keys a week before the deadline on the stamp duty holiday. Callum is very professional and always contacted me back if he missed my call.
Highly recommend. A* Team. keep up the good work.PositiveResponsiveness, Professionalism
Ashok · 11 November 2021
Agent replied · 10 November 2024
Hi Ashu, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleWe brought an apartment with Coppers in early this year as a first time buyer with help to buy. It is a lengthy process and alot of hitcup. But thanks to their excellent service, things went as smooth as possible. Will definitely recommend their services. Special thanks to Callum, Rico and Ryan for all the help they provided during the past 3 months. Wish you all the best!!PositiveResponsiveness, Quality, Professionalism
Jia · 11 November 2021
Agent replied · 10 November 2024
Dear Jia Chuan, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the whole team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleRico and the team have been an amazing support with the recent sale of my property. Communication from the team has been excellent and I could not fault the service I received. I would highly recommend the team to anyone looking to sell or purchase a property. Thanks again
Gemma · 11 November 2023
Agent replied · 10 November 2024
Hi Gemma, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico and the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleCoopers have been fantastic in the sale of our property. Rico and Callum were great at promoting the flat during viewings, kept in touch throughout lockdown beyond, and best of all, Rico was proactive in liaising with all parties and professionals to ensure we completed on the date required. We are now happily moved into our new home which we didn't think would be possible during the pandemic! Thank you so much!PositiveResponsiveness, Quality, Professionalism
Nicki · 11 November 2020
Agent replied · 10 November 2024
Dear Nicki, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico & Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleMy wife and I needed to sell her fathers property to pay for his dementia care and we needed to sell it as quickly as possible. We invited estate agents round and it is to our good fortune that one of them was David of Coopers, this gentleman ( and I do not use that term loosely ) showed an honesty and understanding when it came to wanting to be our agent and we felt that there was a commitment with in him to really want to sell the property. Within 6 hours of having our details printed and out there in the market we had 2/3 viewings and with a few weeks of it being available we had a buyer. David and his team of Kayleigh & Rico were a joy to work with,friendly, helpful and they kept us informed of all that was happening. When we contacted Kayleigh ( our agent ) she was always available to explain and sort things out and you got the impression that nothing was too much trouble. We would highly recommend Coopers and the team that work so well together to anybody that is looking for an Estate Agent, they showed a new side of agents that are prepared to work with their clients and we learnt be honest with them and they will be honest with you and listen to their words of wisdom and with this team you will not go wrong.
Steven · 11 January 2018
Agent replied · 9 January 2025
Thank you for the review Steven and thank you for choosing Coopers to handle the sale of this property. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.
★★★★★ 5/5
GoogleExcellent Estate Agents. I brought my house through Coopers West Drayton, having previously sold with them. I had been messed about and let down by another estate agent on a previous purchase and was so grateful to have found a property that Coopers were selling.
David Jenkinson was an absolute credit to himself and the company and he worked incredibly hard to ensure that the process was completed effectively. He went above and beyond several times to reassure me about the purchase and due to my work commitments making contact difficult he was always willing to find a way to get things done. I got he impression that he works very hard and really care about what he does.
If I sell my house I wouldn't look anywhere else other than Coopers and I would fiercely recommend them for buying or selling. A professional, well run team who care about what they do.
Thank you.
Nat · 12 November 2017
Agent replied · 10 November 2024
Thank you for the review Nat and congratulations on the purchase of your new home. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.
★★★★★ 5/5
GoogleWe bought our first house through Coopers. David, our primary contact, and Rico, who helped us out when David was away, were excellent. While we were not their clients, but the purchasers, they were both accommodating and very helpful. David in particular worked exceptionally hard to get updates from the sellers, liaise with the solicitors, and in general kept pushing to make things happen when other parties were rather passive, and kept us informed along the way. Overall the experience took more than a year, not their fault, but every team member we dealt with was very helpful, chasing where required. Thank you!
Louise · 12 November 2017
Agent replied · 10 November 2024
Thank you for the review Louise and congratulations on the purchase of your first home! If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.
★★★★★ 5/5
GoogleJust exchanged on my first-time buy! Callum and Rico were ever so helpful throughout the whole process, ensuring everything went through smoothly and helped translate some difficult jargon. Not only were they both very friendly, but professional, communicative and great with the chase when they needed to get answers!
It's been an absolute pleasure buying through Coopers West Drayton. Thanks Guys!
Katie · 11 November 2022
Agent replied · 10 November 2024
Hi Kaytee, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Callum and Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleCoopers west drayton were very helpful, quick and kept us in the loop at all times. By far they gave the best service compared to other agents. Our agent Perry was very friendly, honest, presentable, punctual and professional throughout the whole process. I was very pleased as we have had a lot of experience with other agents who did not seem to get back to us quickly. Perry was extremely accommodating with my work ours which really helped us view the property to times that were convenient for us. I felt Perry was doing his best to help us secure the deal. Thanks Coopers!
Manmohan · 12 January 2016
Agent replied · 9 January 2025
Thank you for this great review! We are delighted to hear your experience at Coopers was the best you have received to date and that Perry was able to help you secure your property and make the process a lot easier. If you ever need our help please do not hesitate to contact us. Many thanks the team at Coopers.
★★★★★ 5/5
GoogleI had a great experience with Katie Kaill for my tenancy renewal. She was quick to respond to all my questions and was very supportive throughout. Excellent service
Hema · 3 April 2026
Agent replied · 17 April 2026
Hi there, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
TrustpilotKatie was very helpful.
Keith · 2 June 2026
★★★★★ 5/5
TrustpilotTop class customer experience
Cherelle has provided top class support throughout the sale of our property - supported by the rest of the great team at Coopers. Timely updates, help with inspection visits and helping us through to the final sale have been greatly appreciated.
Andy · 5 August 2026
★★★★★ 5/5
GoogleCallum Keane of Coopers has been exceptionally professional throughout my first-time home buying process. He's been a great bridge to connect the dots (from Mortgage brokers, conveyancing, Solicitor, Developer) and chased on our behalf to expedite the communication and process.
I would highly recommend Callum and his team at Coopers, West Drayton to be considered as a very professional and reliable estate agents in home buying process.PositiveResponsiveness, Quality, Professionalism, Value
Abdul · 11 November 2020
Agent replied · 10 November 2024
Dear Abdul, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleBen, Callum and Josh were friendly, polite and professional at all times, I would definitely recommend Coopers and would definitely work with them again. We were very happy with them from start to finish. Thank you
Amanda · 14 May 2024
Agent replied · 10 November 2024
Hi Amanda, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum, Ben and Josh at our West Drayton office all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleKatie K at Coopers was extremely helpful with all my questions and very professional. Thank you very much for your assistance once again 😊 …
AG · 3 April 2026
Agent replied · 17 April 2026
Hi there, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleI have just purchased my first property in UK and was in touch with few different agencies and honestly the best and the most professional agency i found was Coopers residential at west Drayton.Special thanks to Rico and his team.he is legend and absolutely outstanding.he was Kind and very professional throughout the whole process.
strongly recommend them.
These guys are honest, responsive and kind.
Narayan · 11 November 2021
Agent replied · 10 November 2024
Dear Narayan, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleGreat experience. David and his team made a positive impression from the start, we had a viewing set up within half an hour of instructing them and an offer in the same day. Throughout the process David and the team have been extremely responsive, professional, helpful and friendly. I've been kept informed all the way along and can't fault them in any way. I'd confidently recommend Coopers and would use them again.
FamilyBaig · 12 November 2019
Agent replied · 10 November 2024
Thanks so much for taking the time to leave us a 5 star review, it's great to hear that David and the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
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