Trusted Agent profile · Hillingdon

Coopers Residential West Drayton reviews in Hillingdon

4.7

★★★★★ Excellent

359 reviews across 2 platforms

1 Tavistock Road, West Drayton, UB7 7QT, Hillingdon, UB7 7QT

Coopers Residential's office in Hillingdon, at 1 Tavistock Road, is rated 4.7 out of 5 across 359 reviews on two platforms, including 258 Google reviews rated 4.9.

Google logo

4.9 / 5

258

Reviews on Google

This office

Trustpilot logo

101

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

From the moment I called Coopers and spoke to Callum the process was dealt with fantastically. We were shown the house by Rico and Callum dealt with the purchase right till the end. Communication was great and although we had some hiccups in the chain Callum dealt with everything really professionally and he was very informative. I wouldn't hesitate to recommend them! 5 stars!

Preeti · 11 November 2022

Agent replied · 10 November 2024

Hi Preeti, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico & Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Trustpilot

Review

I have had a recent experience of working with Katie Kaill from Coopers limited. She led the contract renewal negotiations from scratch and concluded the whole process with high degree of professionalism in due course. I will highly recommend her for her quality work.

Muhammad · 21 August 2026

5/5

Google

I just wanted to say a big thank you to David & Rico for getting my house sold. You were always there ready to help and were fantastic at keeping me updated as well as my buyer. I do not believe that the house would have completed without your help especially seeing as our buyers solicitor was so poor in communicating with everyone! I hope you enjoy the bottles of wine as you both deserve it! Thanks so much

Lisa · 12 November 2019

Agent replied · 10 November 2024

Hi Lisa, thank you for your review and kind comments about David and Rico.

5/5

Google

I recently went through a renewal process with Katie from the property management team, she was extremely professional and handled everything efficiently throughout the process! Overall a positive experience and highly recommend.

Claire · 27 March 2026

Agent replied · 17 April 2026

Hi Claire, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Good service

Cherelle was very helpful with property advice

Jackie · 2 June 2026

5/5

Google

Our experience began with David's incredible professionalism and his clearcut knowledge of real estate, the market and the Hillingdon area. Further to this, Rico was absolutely fantastic in arranging a large selection of viewings, from which our house was sold within 24 hours. We would like to thank Rico for his utmost support with the selling of our property and his positive outlook that carried us through the beginning stages of the process. Moreover, we also want to mention Callum who constantly kept us updated and informed regarding the progress of our sale. Like Rico, he was cheerful, professional and friendly. Our experience with Coopers has been amazing and we really couldn't fault their customer service skills. On a final note, David was a great team leader and perfectly orchestrated the process of buying and selling. I would highly recommend Coopers to anyone in the Hillingdon area and the whole team is great at what they do.

Saeeqa · 12 December 2018

Agent replied · 10 December 2024

Dear Saeeqa Thank you for your review, it's great to hear specific feedback on the team at West Drayton. A 24 hour turn-around is fantastic and makes for a very pleasing read. Providing faultless customer service, support and communication are qualities that Coopers Residential always strives to accomplish and so it's great when this is acknowledged by the customer, thank you. All the best with your move. Best wishes Regards Coopers Residential

5/5

Google

From start to finish I have been very happy with the service I received from Coopers. My property was valued well, the brochure and online marketing was very professional and the viewings were very successful. They achieved several offers and helped advise on important considerations while making a decision. The after sale care was faultless, though my subsequent purchase had its complications, the team ensured my sale went through with little concerns and complications, and they were always available when needed. David Jenkinson, Kayleigh and Rico were wonderful throughout, and I have no doubt I made the right choice of agent when selling my property. Thank you to all.

T · 12 November 2018

Agent replied · 10 November 2024

Thank you for the review Tanya and thank you for choosing Coopers. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.

5/5

Google

Callum has been very helpful throughout the buying process. Had a lot of Headache from my solicitors but Callum sent out emails for me and made sure they didn't delays anything. managed to get the keys a week before the deadline on the stamp duty holiday. Callum is very professional and always contacted me back if he missed my call. Highly recommend. A* Team. keep up the good work.PositiveResponsiveness, Professionalism

Ashok · 11 November 2021

Agent replied · 10 November 2024

Hi Ashu, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We brought an apartment with Coppers in early this year as a first time buyer with help to buy. It is a lengthy process and alot of hitcup. But thanks to their excellent service, things went as smooth as possible. Will definitely recommend their services. Special thanks to Callum, Rico and Ryan for all the help they provided during the past 3 months. Wish you all the best!!PositiveResponsiveness, Quality, Professionalism

Jia · 11 November 2021

Agent replied · 10 November 2024

Dear Jia Chuan, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the whole team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Rico and the team have been an amazing support with the recent sale of my property. Communication from the team has been excellent and I could not fault the service I received. I would highly recommend the team to anyone looking to sell or purchase a property. Thanks again

Gemma · 11 November 2023

Agent replied · 10 November 2024

Hi Gemma, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico and the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Coopers have been fantastic in the sale of our property. Rico and Callum were great at promoting the flat during viewings, kept in touch throughout lockdown beyond, and best of all, Rico was proactive in liaising with all parties and professionals to ensure we completed on the date required. We are now happily moved into our new home which we didn't think would be possible during the pandemic! Thank you so much!PositiveResponsiveness, Quality, Professionalism

Nicki · 11 November 2020

Agent replied · 10 November 2024

Dear Nicki, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico & Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

My wife and I needed to sell her fathers property to pay for his dementia care and we needed to sell it as quickly as possible. We invited estate agents round and it is to our good fortune that one of them was David of Coopers, this gentleman ( and I do not use that term loosely ) showed an honesty and understanding when it came to wanting to be our agent and we felt that there was a commitment with in him to really want to sell the property. Within 6 hours of having our details printed and out there in the market we had 2/3 viewings and with a few weeks of it being available we had a buyer. David and his team of Kayleigh & Rico were a joy to work with,friendly, helpful and they kept us informed of all that was happening. When we contacted Kayleigh ( our agent ) she was always available to explain and sort things out and you got the impression that nothing was too much trouble. We would highly recommend Coopers and the team that work so well together to anybody that is looking for an Estate Agent, they showed a new side of agents that are prepared to work with their clients and we learnt be honest with them and they will be honest with you and listen to their words of wisdom and with this team you will not go wrong.

Steven · 11 January 2018

Agent replied · 9 January 2025

Thank you for the review Steven and thank you for choosing Coopers to handle the sale of this property. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.

5/5

Google

Excellent Estate Agents. I brought my house through Coopers West Drayton, having previously sold with them. I had been messed about and let down by another estate agent on a previous purchase and was so grateful to have found a property that Coopers were selling. David Jenkinson was an absolute credit to himself and the company and he worked incredibly hard to ensure that the process was completed effectively. He went above and beyond several times to reassure me about the purchase and due to my work commitments making contact difficult he was always willing to find a way to get things done. I got he impression that he works very hard and really care about what he does. If I sell my house I wouldn't look anywhere else other than Coopers and I would fiercely recommend them for buying or selling. A professional, well run team who care about what they do. Thank you.

Nat · 12 November 2017

Agent replied · 10 November 2024

Thank you for the review Nat and congratulations on the purchase of your new home. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.

5/5

Google

We bought our first house through Coopers. David, our primary contact, and Rico, who helped us out when David was away, were excellent. While we were not their clients, but the purchasers, they were both accommodating and very helpful. David in particular worked exceptionally hard to get updates from the sellers, liaise with the solicitors, and in general kept pushing to make things happen when other parties were rather passive, and kept us informed along the way. Overall the experience took more than a year, not their fault, but every team member we dealt with was very helpful, chasing where required. Thank you!

Louise · 12 November 2017

Agent replied · 10 November 2024

Thank you for the review Louise and congratulations on the purchase of your first home! If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.

5/5

Google

Just exchanged on my first-time buy! Callum and Rico were ever so helpful throughout the whole process, ensuring everything went through smoothly and helped translate some difficult jargon. Not only were they both very friendly, but professional, communicative and great with the chase when they needed to get answers! It's been an absolute pleasure buying through Coopers West Drayton. Thanks Guys!

Katie · 11 November 2022

Agent replied · 10 November 2024

Hi Kaytee, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Callum and Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Coopers west drayton were very helpful, quick and kept us in the loop at all times. By far they gave the best service compared to other agents. Our agent Perry was very friendly, honest, presentable, punctual and professional throughout the whole process. I was very pleased as we have had a lot of experience with other agents who did not seem to get back to us quickly. Perry was extremely accommodating with my work ours which really helped us view the property to times that were convenient for us. I felt Perry was doing his best to help us secure the deal. Thanks Coopers!

Manmohan · 12 January 2016

Agent replied · 9 January 2025

Thank you for this great review! We are delighted to hear your experience at Coopers was the best you have received to date and that Perry was able to help you secure your property and make the process a lot easier. If you ever need our help please do not hesitate to contact us. Many thanks the team at Coopers.

5/5

Google

I had a great experience with Katie Kaill for my tenancy renewal. She was quick to respond to all my questions and was very supportive throughout. Excellent service

Hema · 3 April 2026

Agent replied · 17 April 2026

Hi there, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Katie was very helpful.

Keith · 2 June 2026

5/5

Trustpilot

Top class customer experience

Cherelle has provided top class support throughout the sale of our property - supported by the rest of the great team at Coopers. Timely updates, help with inspection visits and helping us through to the final sale have been greatly appreciated.

Andy · 5 August 2026

5/5

Google

Callum Keane of Coopers has been exceptionally professional throughout my first-time home buying process. He's been a great bridge to connect the dots (from Mortgage brokers, conveyancing, Solicitor, Developer) and chased on our behalf to expedite the communication and process. I would highly recommend Callum and his team at Coopers, West Drayton to be considered as a very professional and reliable estate agents in home buying process.PositiveResponsiveness, Quality, Professionalism, Value

Abdul · 11 November 2020

Agent replied · 10 November 2024

Dear Abdul, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Ben, Callum and Josh were friendly, polite and professional at all times, I would definitely recommend Coopers and would definitely work with them again. We were very happy with them from start to finish. Thank you

Amanda · 14 May 2024

Agent replied · 10 November 2024

Hi Amanda, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum, Ben and Josh at our West Drayton office all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Katie K at Coopers was extremely helpful with all my questions and very professional. Thank you very much for your assistance once again 😊 …

AG · 3 April 2026

Agent replied · 17 April 2026

Hi there, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I have just purchased my first property in UK and was in touch with few different agencies and honestly the best and the most professional agency i found was Coopers residential at west Drayton.Special thanks to Rico and his team.he is legend and absolutely outstanding.he was Kind and very professional throughout the whole process. strongly recommend them. These guys are honest, responsive and kind.

Narayan · 11 November 2021

Agent replied · 10 November 2024

Dear Narayan, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Great experience. David and his team made a positive impression from the start, we had a viewing set up within half an hour of instructing them and an offer in the same day. Throughout the process David and the team have been extremely responsive, professional, helpful and friendly. I've been kept informed all the way along and can't fault them in any way. I'd confidently recommend Coopers and would use them again.

FamilyBaig · 12 November 2019

Agent replied · 10 November 2024

Thanks so much for taking the time to leave us a 5 star review, it's great to hear that David and the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Coopers Residential's Google reviews

Questions about Coopers Residential West Drayton

How many reviews does Coopers Residential West Drayton have?

Coopers Residential's Hillingdon office has 359 reviews across two platforms: 258 on Google, 101 on Trustpilot (across the whole business).

What is Coopers Residential West Drayton's rating?

Coopers Residential West Drayton is rated 4.7 out of 5 across all 359 reviews, and 4.9 out of 5 on Google from 258 reviews.

Where is Coopers Residential's Hillingdon office?

Coopers Residential West Drayton, 1 Tavistock Road, West Drayton, UB7 7QT, Hillingdon, UB7 7QT.

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