Coopers Residential Uxbridge reviews in Hillingdon

★★★★★ 5/5

Google

Coopers have been exceptionally helpful in the move into my first 'adult' property. Steven, our agent was exceptionally helpful, answered emails outside of office hours and was very undertsanding of fitting in viewings around my schedule. We have had one issue during our time using them as our lettings agent, however Steven & Julia (Property Management Manager) were very helpful in keeping us up to date and in the follow up afterwards.

Georgia · 26 October 2017

★★★★★ 5/5

Google

The best customer service by louie kehoe. Amazing guy and help me though out till got the property. Never let me down with respond to my calls or emails. Great work 👏 👍 …

Jaginder · 28 March 2024

★★★★★ 5/5

Google

Very swift and professional. Our agent, Honor, was very professional and helpful and the whole renting process was very smooth. Definitely recommend!

Claudiu · 20 October 2024

★★★★★ 5/5

Trustpilot

Katie Kaill has always been fantastic…

Katie Kaill has always been fantastic with my property renewals

Mr · 20 February 2026

★★★★★ 1/5

Trustpilot

Pinner Branch Very Poor

Keep well away from this agent in Pinner as they offer a very poor service when you try to sell your property

Graham · 5 November 2025

★★★★★ 1/5

Facebook

Because they deleted my and reviews of other people from Google, I would like to share my experience with Coopers of London and their agent William Delaney here. It has been 7 months since we moved out of one of their properties in Deptford and we have yet to receive our deposit of over £1500. Despite numerous calls and emails, we have not received any satisfactory response or resolution. On the few occasions that William Delaney did answer our calls, he made promises that were never fulfilled. We also spoke with the director Andrew Fagan but to no avail. This lack of professionalism and communication is surprising for a company that prides itself on its awards. It seems as though they are actively avoiding us and not taking responsibility for their actions. After 7 months, we are starting to feel hopeless as no one is communicating with us. This situation has forced us to seek alternative means of communication as it seems like they are unwilling to engage with us in a professional manner. This way I would like to warn everyone, who is about to pair with this company, as this behaviour could be devastating to someone in the future. Really disgusting….

Terezie · 24 March 2023

★★★★★ 5/5

Google

Excellent service from this estate agent. I have used them twice and on every occasion they have been totally professional and do their best to move things along quickly. Wouldn't hesitate to recommend them.

Kevin · 27 February 2024

★★★★★ 5/5

Google

My partner and I recently moved to London from Australia and applied for a rental property through Coopers. Our lettings consultant, Mollie, was extremely helpful despite circumstances out of their control which made the process more complicated. Both her and manager David worked after business hours to get us into the property while continuing to be calm and friendly in a urgent situation. Would highly recommend.

Angusjc16 · 14 January 2020

★★★★★ 5/5

Google

I received an exceptional service from Matt. He was a great point of contact. He took us to visit 3 or 4 properties and really took time to understand what my girlfriend and I required and what would make us happy.... We love our place and Matt a month later after moving in has still been available to assist with any issues. Really pleased Thanks a lot Matt

Emmz · 26 October 2018

★★★★★ 5/5

Google

Fantastic service. Really thorough and keep you update and informed on the sale of our property. Kayleigh in particular was so helpful and professional. Thank you also to Ryan for being so patient with us. Highly recommended.

Aysha · 25 October 2023

★★★★★ 5/5

Google

Recently, I reached out to several agencies, but it was only Coopers that truly made my experience effortless. Sophie, in particular, proved to be exceptionally responsive and supportive throughout the entire process. I highly recommend their services.

Talat · 25 October 2023

★★★★★ 5/5

Google

The agency were very helpful and supportive throughout the entire process. Miss Gordon in particular was always available, smoothed out any rough patches and made a significant contribution to the success. Thank you so much for that!

Jan · 25 October 2023

★★★★★ 5/5

Google

Excellent service by Ms. Lily Kavanagh, who was very proactive in helping me secure my first letting in the UK. Would definitely recommend to anyone struggling with finding a flat. Thanks!!

Αντωνογιαννάκης · 27 February 2024

★★★★★ 5/5

Google

I have had great customer service with Coopers. I have been mainly dealing with Greg who has been very helpful in buying a property. He has been in contact regularly and gets things done quick when asked. Overall a great experience will be using them in the future.

Amish · 25 October 2022

★★★★★ 5/5

Google

Sophie from Copper Estate has done a good job; I really appreciate the response and support provided as part of my move-in. I highly recommend them for any property sale or lettings.

Sachin · 2 June 2025

★★★★★ 5/5

Google

I have been renting my property through coopers for nearly 2 years with 2 different tenants...i have been very happy with the service received. The have been great with getting lots of interest in my property and also very helpful when any issues have occured. In particular i have found David head very helpful when any issues/ queries have arisen.

Neeta · 25 October 2020

★★★★★ 5/5

Google

Thankyou so much to the Coopers Team and Sophie in particular for helping me with my journey to the Annexe! The whole process was pleasantly simple and I felt relaxed throughout. I thoroughly recommend these guys to anyone unfamiliar with letting. Best wishes to you all.

Stuart · 25 October 2022

★★★★★ 5/5

Google

Sandra from coopers team has provided excellent support , and was efficient in addressing my needs

Mira · 24 September 2024

★★★★★ 1/5

Trustpilot

Homophobic to LGBTQ potential renters

I would like to call out your company for blatant homophobia and unprofessionalism for starters, three times at the last minute I have been cancelled on for a viewing the latest today when I could see the estate agent showing a heterosexual couple around the property and then to have a call to see a tenant has changed the locks, each time a heterosexual couple has been shown around and not us. Sophie Gordon, cancelled on me two of these times my partner contacted a Oliver Curtis to say how dissatisfied we are to have a very passive aggressive email back and to say we are accusing her of lying which is highly unprofessional. I am extremely hurt and upset by this and want to make a formal complaint. The latest viewing cost me a lot of money to travel there and back and to take time of work I am beyond hurt by this.

Devilish · 14 June 2022

★★★★★ 5/5

Google

Georgia shiwed me a property in Uxbridge. I found her friendly, polite and very helpful

Christine · 3 October 2024

★★★★★ 5/5

Google

I was looking into places in Uxbridge and I found two places which I really liked. I called Coopers and Javier arranged the viewings for me. He was really professional and helpful and helped me make the perfect decision. I would certainly recommend Coopers for anyone looking to rent in this region.

Mohamed · 25 October 2021

★★★★★ 5/5

Google

Very helpful agency! I had the pleasure of dealing with Matthew. He was professional at all times, informative, never pushy, listened to our search criteria to try and help us find us our perfect home! He was always very smart in appearance and did his utmost in helping me and my boyfriend in our house search. Would definitely recommend!

Katy · 26 October 2019

★★★★★ 5/5

Trustpilot

Cherelle was very helpful on the sale…

Cherelle was very helpful on the sale of my property

Emma · 19 January 2024

★★★★★ 3/5

Google

Responsive when we were moving into our rental property, but incredibly unresponsive when moving out! I didn’t receive a reply for days after our move out date (no communication about our move out before this date either, e.g. about returning keys). Also, the checkout report was completed an entire week after we had moved out so much of it was inaccurate.

Jenna · 25 October 2023